iOS Updates - Apple® iPhone® 4
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iOS Updates - Apple® iPhone® 4

This provides instructions for updating the software/iOS on your iPhone 4. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

Note Notes:

  • The Apple® iPhone® 4 requires the latest approved software version. Installing other software versions (e.g. Beta versions, unapproved software versions, etc.) could cause issues with activation, apps, and other device functionality.
  • To verify the iTunes software version, refer to iTunes: How to find which version you are using for assistance.
  • iOS updates can be either optional or automatic. The on screen prompts of the iOS download, backup and update may vary.

 

Caution Warnings:

  • The iOS update process may take several minutes. To avoid potential data costs, it is recommended to connect to a Wi-Fi network.
  • Depending upon the iOS file size, the update may require being performed using the Wi-Fi or iTunes update method and not the Cellular Data update method.
  • If unable to perform the over-the-air (OTA) iOS update due to insufficient memory available on the device, perform the iOS update using the iTunes method or remove files on the device that are no longer needed to free up available device memory.

 

iOS Update (iTunes method)
Automatic iOS Update
Optional iOS Update

 

 

iOS Update (iTunes)

Caution To update the Apple iPhone 4 to iOS 7, iTunes version 11 must be installed on the computer prior to installing the update.

  1. From the computer, close any open apps.
  2. Press the power button to power iPhone on.
    Power on iPhone
  3. Connect iPhone to the computer using the supplied USB cable.
    Note When tethered, iTunes will open automatically on the computer.
  4. In iTunes, select the iPhone under Devices in the left column.
    Note For iTunes version 11 or higher, select the iPhone button in the upper-right.
    Note If prompted, download the latest version of iTunes. Refer to Install System Updates - iTunes for additional assistance.
  5. When prompted, click Download and Update.
    Note If not prompted, click Check for Update first.
    Download and Update
  6. Click Update.
    Update
  7. Click Next.
    Next
  8. Review the License Agreement, then click Agree.
    Review License agreeement then agree
  9. The update may take several minutes.
    Updating
  10. Once the update is complete, select Continue.
    Continue
  11. Select the Location Services option:.
    • Enable Location Services
    • Disable Location Services
    location services
  12. Select Skip This Step.
    For assistance with setting up iCloud at a later time, refer to iCloud Settings.

    Skip the step
  13. Select Skip.
    Skip
  14. Select Continue.
    Continue
  15. Select Get Started.
    Get started
  16. Select Dismiss.
    Dismiss

 

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Automatic iOS Update

Caution Verify the iPhone has a charge. If the battery is drained, use the included AC adapter to charge iPhone for approximately 15 minutes.

  1. When prompted with an available software update, select Details.
  2. Select Download and Install.
    Download and Install
  3. Review the Terms and Conditions then select Agree.
    Terms and conditions
  4. Select Agree.
    Agree
  5. If prompted, select Continue.
    Continue
  6. The software update takes several minutes to download.
    Download process
  7. If prompted, enter the existing 4-digit passcode.
    If prompted to create a passcode, enter a 4-digit passcode.
    Enter passcode
  8. Select Install.
    Install
  9. Select Install Now.
    Install Now
  10. Review the Terms and Conditions then select Agree.
    Terms and Conditions
  11. Select Agree.
    Agree
  12. The software update verifies.
    Verify process
  13. Slide the unlock switch right to unlock the device.
    lock switch
  14. If prompted, enter the existing 4-digit passcode.
    If prompted to create a passcode, enter a 4-digit passcode.
    Passcode
  15. Select Continue.
    Continue
  16. Select the Location Services option:.
    • Enable Location Services
    • Disable Location Services
    Location Services
  17. Select Skip This Step.
    For assistance with setting up iCloud at a later time, refer to iCloud Settings.

    Skip this step
  18. Select Skip.
    Skip
  19. Select Continue.
    Continue
  20. Select Get Started.
    Get started
  21. Select Dismiss.
    Dismiss

 

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Optional iOS Update (Alternate Over-the-air (OTA) or Wi-Fi Method)

Note For assistance with verifying that Wi-Fi is enabled on the device, refer to Wi-Fi On/Off - Apple iPhone 4.

  1. Press the power button if iPhone does not power on automatically.
    Power on iPhone
  2. If prompted, slide the unlock switch right to unlock the device.
    Slide unlock switch right to unlock
  3. From the home screen, select Settings.
    Settings
  4. Select General.
    General
  5. Select Software Update.
    Software Update
  6. Select Download and Install.
    Download and Install
  7. Review the Terms and Conditions then select Agree.
    Terms and Conditions
  8. Select Agree.
    Agree
  9. If prompted, select Continue.
    Continue
  10. The software update takes several minutes to download.
    Download process
  11. If prompted, enter the existing 4-digit passcode.
    If prompted to create a passcode, enter a 4-digit passcode.
    Passcode
  12. Select Install.
    Install
  13. Select Install Now.
    Install Now
  14. Review the Terms and Conditions then select Agree.
    Terms and Conditions
  15. Select Agree.
    Agree
  16. The software update verifies.
    Verification process
  17. Slide the unlock switch right to unlock the device.
    Lock-switch
  18. If prompted, enter the existing 4-digit passcode.
    If prompted to create a passcode, enter a 4-digit passcode.
    Passcode
  19. Select Continue.
    Continue
  20. Select the Location Services option:.
    • Enable Location Services
    • Disable Location Services
    Location services
  21. Select Skip This Step.
    For assistance with setting up iCloud at a later time, refer to iCloud Settings.

    Skiip this step
  22. Select Skip.
    Skip
  23. Select Continue.
    Continue
  24. Select Get Started.
    Get started
  25. Select Dismiss.
    Dismiss

 

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Last Modified: March 14, 2014
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