Recover Cellular Data Account Password - Apple® iPad®
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Recover Cellular Data Account Password - Apple® iPad®

Note To determine the device software version, refer to View Software Version.

Device Software Version iOS 6
Device Software Version iOS 7

 

Device Software Version iOS 6

  1. From the Home screen, select Settings.
    Settings
  2. Select Cellular Data.
    Cellular Data
  3. From the Login Information screen, select Forgot Password.
    Forgot Password
  4. Enter the required verification information then select Next.
    • Last 4 digits of credit card
    • Billing ZIP code
    Enter verification information
  5. Select OK.
    An email with a temporary password is sent to the address on file.
    Select OK
  6. Enter the new password and verify the new password then select Next.
    Enter password verify password then Next

 

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Device Software Version iOS 7

  1. From the Home screen, select Settings.
    Settings
  2. Select Cellular Data.
    Cellular Data
  3. From the Login Information screen, select Forgot Password.
    Forgot Password
  4. Enter the required verification information then select Next.
    • Last 4 digits of credit card
    • Billing ZIP code
    Enter verification information
  5. Select OK.
    An email with a temporary password is sent to the address on file.
    Select OK
  6. Enter the new password and verify the new password then select Next.
    Enter password verify password then Next

 

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Last Modified: October 29, 2013
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