Reprovision Cellular Data Account - Apple® iPad®
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Reprovision Cellular Data Account - Apple® iPad®

Note If a Cellular Data activation fails, the account may need to be reprovisioned.

Caution WiFi must be disabled before attempting to reprovision the cellular data account. For assistance verifying that WiFi is disabled, refer to WiFi On/Off.

Note To determine the device software version, refer to View Software Version.

Device Software Version iOS 6
Device Software Version iOS 7

 

Device Software Version iOS iOS 6

  1. From the Home screen, select Settings.
    Settings
  2. Select General.
    General
  3. Select Reset.
    Reset
  4. Select Subscriber Services.
    Subscriber Services
  5. If prompted, enter the 4-digit passcode.
    If the passcode is forgotten, the iPad needs to be restored to original default settings. Refer to Apple article: # HT1414 - iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software for assistance.
    If prompted enter passcode
  6. Select Reprovision Account.
    Reprovision Account

Note The reprovisioning process may take several minutes to complete.

Note After reprovisioning the account, verify Verizon and signal bars appear in the status bar then restart the device before attempting activation.

 

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Device Software Version iOS 7

  1. From the Home screen, select Settings.
  2. Select General.
  3. Select Reset.
  4. Select Subscriber Services.
  5. If prompted, enter the 4-digit passcode.
    If the passcode is forgotten, the iPad will need to be restored to original default settings. Refer to Apple article: # HT1414 - iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software for assistance.
  6. Select Reprovision Account.

Note The reprovisioning process may take several minutes to complete.

Note After reprovisioning the account, verify Verizon and signal bars appear in the status bar then restart the device before attempting activation.

 

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Last Modified: January 20, 2014
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