Hard Reset - Casio® G'zOne Commando™
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Hard Reset - Casio® G'zOne Commando™

Warning Warnings:

  • Performing a hard reset removes all data including the Google account, system data, app data, app settings, and downloaded apps. Only perform a hard reset if absolutely necessary.
  • Pictures, Videos and Music are also removed. It's recommended to backup this data.

Note Notes:

  • Personal data such as Wi-Fi passwords, Browser bookmarks, User dictionary, a list of installed Google Play Store apps and other customized settings can be backed up to and restored from Google's servers.
  • Disable Automatic Restore prior to performing a hard (factory) reset when attempting to determine whether a 3rd party app is the cause of an Operating System / App issue.

Preferred Method
Alternate Method

 

 

Preferred Method

  1. From a home screen, select the apps tab.
    Home screen with applications tab
  2. Select Settings.
    Applications with Settings
  3. Select Privacy.
    Settings with Privacy
  4. From the Personal data section, select Factory data reset.
    Privacy settings with Factory data reset
  5. If presented, select OK.
    SD card encryption warning with OK
  6. Select Reset phone.
    Note If presented, enter the current passcode or draw the unlock pattern.
    Reset phone
  7. Select Erase everything.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note To setup the device after completing the factory data reset, refer to Initial Activation and Setup.
    Erase everything

 

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Alternate Method

  1. Ensure the device is powered off.
    1. To power off, press and hold the Power button until the 'Phone options' prompt appears then release.
      Power button
    2. From the Phone options prompt, select Power off.
      Phone Options with Power off
    3. Select OK to confirm.
      Power off confirmation with OK
  2. Press and hold the Power button until the G'zOne logo appears then release.
    Power button
  3. With the LED illuminated red, press and hold the Power button+Volume down key+Camera key simultaneously then release.
    Note The LED illuminates approximately 20-30 seconds after releasing the power button (step 2). The 3-key combination must be pressed within the 1-2 second timeframe that the LED is illuminated.
    Charge LED, Power button, volume down and camera key
  4. Press the Power button to confirm and continue.
  5. Press the Power button to confirm and continue.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note To setup the device after completing the factory data reset, refer to Initial Activation and Setup.

 

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Last Modified: December 26, 2013
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