Power the Device Up in Safe Mode - Motorola DROID X2 MB870
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Power the Device Up in Safe Mode - Motorola DROID X2 MB870

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze/reset/run slow. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

  1. With the device powered off, press the Power button.
  2. Hold the Menu button until Safe mode appears (located in the lower left).
Note Notes:
  • With Safe Mode enabled, test device and app functionality. If the previous issue fails to occur, the cause has been isolated to a third-party app and all recently installed or updated apps should be uninstalled.
  • Power cycle the device to disable Safe Mode, reinstall then test each app, one at a time, to identify which is causing the problem.
Last Modified: August 11, 2014
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