Reset Network Settings - Apple® iPhone® 4
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Reset Network Settings - Apple® iPhone® 4

If you can't connect to the Internet, send or receive emails and/or messages (text/picture/video), this could help.

NoteNotes:

  • To determine Device Software Version, refer to View Software Version.
  • Performing Reset Network Settings erases cellular and Wi-Fi network settings, including saved networks, Wi-Fi passwords and VPN settings.

Device Software Version iOS 5 / 6
Device Software Version iOS 7

 

Device Software Version iOS 5 / 6

  1. From the home screen, select Settings.
    Settings
  2. Select General.
    General
  3. Select Reset.
    Reset
  4. Select Reset Network Settings.
    Reset Network Settings
  5. Select Reset Network Settings.
    Reset network settings

 

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Device Software Version iOS 7

  1. From the home screen, select Settings.
  2. Select General.
  3. Select Reset.
  4. Select Reset Network Settings.
  5. Enter the 4-digit passcode.
  6. Select Reset Network Settings.

 

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Last Modified: February 6, 2014
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