Remove a Personal (POP/IMAP) Account - Stratosphere™ by Samsung
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Remove a Personal (POP/IMAP) Account - Stratosphere™ by Samsung

Removing then re-adding your email often fixes login / not receiving email issues. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

  1. From the home screen, select Applications.
    Home screen with focus on applications
  2. Select Email.
    Mail
  3. Long press the appropriate account.
    Note If the Accounts screen is not presented, press the Menu button then select Accounts.
    Email accounts screen
  4. Select Remove account.
    Account menu with Remove account
  5. Select OK.
    Remove account with OK
Last Modified: December 17, 2013
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