Hard Reset - Motorola XOOM 4G LTE (MZ602)
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Hard Reset - Motorola XOOM 4G LTE (MZ602)

Warning Performing a hard reset removes all data including the Google account, system data, app data, app settings, and downloaded apps. Only perform a hard reset if absolutely necessary.
Note Pictures, Videos and Music are also removed. It is recommended to backup this data.
Note Personal data such as Wi-Fi passwords, Browser bookmarks, User dictionary, a list of installed Market apps and other customized settings can be backed up to and restored from Google's servers.

Note Disable Automatic Restore prior to performing a hard(factory) reset when attempting to determine whether a 3rd party app is the cause of an Operating System / Application issue.

Preferred Method
Alternate Method


Preferred Method

  1. From a Home screen, select Apps (located in the upper right).
    Home screen
  2. Select Settings.
    Apps menu, Settings
  3. Select Backup & reset.
    Backup & reset
  4. Select Factory data reset.
    Factory data reset
  5. Select Reset tablet.
    Reset tablet
  6. Select Erase everything.
    Erase everything
  7. Perform Initial Activation and Setup.




Alternate Method

  1. With the device powered off, press the Power button to power the device on.
  2. When the Motorola logo appears, wait 2 seconds then press and hold the volume down key.
  3. When the Android recovery text appears (in the upper left), release the Volume down key then press the Volume up key.
  4. When the Android recovery screen (Android with exclamation point in a yellow triangle) appears, press and hold the Power button.
  5. While holding the Power button, press the Volume up key.
  6. Press the Volume down key to select wipe date / factory reset.
  7. Press the Power button.
  8. Press the Volume down key to select Yes -- delete all user data.
  9. Press the Power button.
  10. Ensure reboot system now is selected then press the Power button.
  11. Perform Initial Activation and Setup.



Last Modified: June 3, 2013
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