Transfer Pictures/Videos - Stratosphere™ by Samsung
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Transfer Pictures/Videos - Stratosphere™ by Samsung

This helps when you want to transfer or move your picture/video files between your device and a computer/PC. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

Only DRM free / unprotected video can be transferred via this method. DRM protected content do not play on this device.

 

  1. Connect the device to a computer using the supplied USB cable.
  2. Select Connect storage to PC.
    If prompted, select Mass storage mode.
    Select Connect storage to PC
  3. Select OK.

    From the computer to the device
    From the device to the computer

 

From a Computer to the Device

  1. From File Explorer / Finder on the computer, create a new video folder in Removable Disk (X:).
    Removable Disk (X:) represents the SD Card installed in the device. This name may vary.
  2. Use the computer to copy video files into the newly created folder.
  3. To further organize files, create a subfolder in the newly created video folder and copy desired video files into it.
  4. Select Disconnect storage from PC.
  5. Disconnect the USB cable from the computer.

 

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From the Device to a Computer

  1. From File Explorer / Finder on the computer, create a new video folder in Libraries / Videos (Movies, My Videos) folder.
  2. Use the computer to copy video files into the newly created folder.
  3. To further organize files, create a subfolder in the newly created video folder and copy desired video files into it.
  4. Select Disconnect storage from PC.
  5. Disconnect the USB cable from the computer.

 

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Last Modified: January 30, 2014
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