Safe Mode - Spectrum™ by LG
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Safe Mode - Spectrum™ by LG

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze/reset / run slow. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

Note Safe Mode temporarily disables all apps that have been installed via Google Play. Performing this troubleshooting step is necessary to determine whether a third-party app is the cause of an operating system / app issue. Safe Mode should always be performed prior to a hard (factory) reset.

Enable Safe Mode

Note Please read and understand the instructions before performing these steps.

  1. Ensure the device powered down.
  2. Press the power key (upper-right corner) to turn the device on.
  3. Once the 4G LTE logo screen appears on the top of the screen (approximately 10 seconds), press and hold the menu icon (lower-left corner).
  4. Release the menu icon when Safe Mode is displayed at the lower-left corner.
    This may take up to 30 seconds.
 
Disable Safe Mode
  1. Press the and hold the power key (upper-right corner).
  2. Select Power off.
  3. Select OK.
  4. To turn the device back on, press and hold the power key.
Last Modified: February 10, 2014
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