Hard Reset - LG Intuition™
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Hard Reset - LG Intuition™

Warning Performing a hard reset removes all data including the Google account, system data, app data, app settings, and downloaded apps. Only perform a hard reset if absolutely necessary.

Warning Pictures, videos and music are also removed. It is recommended to backup this data.

Note Personal data such as Wi-Fi passwords, browser bookmarks, user dictionary, a list of installed Google Play Store apps and other customized settings can be backed up to and restored from Google's servers.

Note Disable Automatic Restore prior to performing a hard reset when attempting to determine whether a third party app is the cause of an Operating System / App issue.

Preferred Method
Alternate Method

 

Preferred Method

  1. From a home screen, select Apps.
  2. From the Apps tab, select Settings.
  3. From the PERSONAL section, select Backup & reset.
  4. From the PERSONAL DATA section, select Factory data reset.
  5. Select Reset phone.
    Note If presented, enter the current passcode or draw the unlock pattern.
  6. Select Erase everything.
  7. Select OK.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
  8. If necessary, refer to Initial Activation and Setup.

 

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Alternate Method

  1. Ensure the device is powered off.
    1. To power off, press and hold the Power button.
      Power button
    2. Select Power off.
      Phone Options with Power off
    3. Select OK.
      Note Allow several seconds for the device to power off.
      Power off with OK
  2. Simultaneously press and hold the Power button+Volume down key until the 'FACTORY HARD RESET' screen appears then release.
  3. From the 'FACTORY HARD RESET' screen, press the Power button to confirm.
  4. Press the Power button to confirm.
    Note Allow several minutes for the factory hard reset and restart processes to complete.
  5. If necessary, refer to Initial Activation and Setup.

 

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Last Modified: November 6, 2013
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