Remove a Personal (POP/IMAP) Account - Windows Phone 8X by HTC
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Remove a Personal (POP/IMAP) Account - Windows Phone 8X by HTC

Removing then re-adding your email often fixes login / not receiving email issues. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

  1. From the Start screen, swipe left to display the Apps list.
    Note Alternatively from the Start screen, select the right arrow (located in the lower-right).
    Start Screen
  2. Select Settings.
    Settings
  3. Select email+accounts.
    Settings Emails Accounts
  4. Select and hold a POP/IMAP account.
    Select Email Account
  5. Select delete.
    Select to Delete Email Account
  6. Select delete.
    Confirm to Delete Email Account
Last Modified: December 17, 2013
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