SIM Card - Inserting/Removing - Samsung Galaxy Note® II
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SIM Card - Inserting/Removing - Samsung Galaxy Note® II

Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems, and a blank/frozen screen. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

Note Do not attempt to insert or remove the SIM card with the device powered on. Doing so can harm the SIM card and/or the device.

Insert the SIM Card
Remove the SIM Card

 

Insert the SIM Card

  1. Ensure the device is powered off.
    1. Press and hold the Power button (located on the right edge).
    2. Select Power off.
    3. Select OK.
  2. With the display facing away, locate the notch in the cover located on the upper left edge then gently pull the cover off.
    Battery cover removal
  3. Locate the notch in the lower right corner of the battery then lift the battery out.
  4. With the gold contacts facing down, insert the card notched end first into the SIM card slot. Gently press in to latch card into place.
    Inserting the SIM card
  5. Align the battery contacts then press the battery into position.
    Inserting the SIM card
  6. Align the cover and gently press it into place.

 

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Remove the SIM card

  1. Ensure the device is powered off.
    1. Press and hold the Power button.
    2. Select Power off.
    3. Select OK.
  2. With the display facing away, locate the notch in the cover located in the upper left edge then gently pull the cover off.
    Battery cover removal
  3. Locate the notch in the lower right corner of the battery then lift the battery out.
  4. Gently press in on the edge of the SIM card to unlatch the card then remove the SIM card.
  5. Align the battery contacts then press the battery into position.
    Inserting the SIM card
  6. Align the cover and gently press it into place.

 

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Last Modified: December 11, 2013
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