Safe Mode - Samsung Galaxy Note® Tablet 10.1
Is this helpful?  
Cancel  

Safe Mode - Samsung Galaxy Note® Tablet 10.1

Note Safe Mode temporarily disables all apps that have been installed via Google Play. Performing this troubleshooting step is necessary to determine whether a 3rd party app is the cause of an Operating System/App issue. Safe Mode should always be performed prior to a hard (factory) reset.

Note With Safe Mode enabled, test device and app functionality. If the previous issue fails to occur, the cause has been isolated to a 3rd party app and all recently installed/updated apps should be uninstalled. With Safe Mode disabled, reinstall then test each app, one at a time, to identify which is causing the problem.

Enable Safe Mode
Disable Safe Mode

  

Enable Safe Mode

  1. Ensure the device is powered off.
    1. To power off, press and hold the Power button (located on the top left edge).
    2. Select Power off.
    3. Select OK.
      Note Allow several seconds for the device to power off.
  2. Press and hold the Power button until the Samsung logo appears then release.
  3. With the Samsung logo on screen, press and hold the Volume down key.
  4. Continue to hold the Volume down key until Safe mode appears in the lower left of the screen then release.

 

Top

  

Disable Safe Mode

  1. Press and hold the Power button.
  2. Select Power off.
  3. Select OK.
    Note Allow several seconds for the device to power off.
  4. Press and hold the Power button until the Samsung logo appears then release.

  

Top

Last Modified: June 6, 2013
Is this helpful?  
Cancel