Install Software Update - Blackberry® Link
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Install Software Update - Blackberry® Link

Note Installing a software update via BlackBerry Link allows you to utilize your computer's Internet connection. However, a software update can also be performed directly on the device using the Verizon Wireless network (Data charges may apply).

Note If not installed, refer to Download/Install - BlackBerry Link.

Install Software Update (Windows)
Install Software Update (Macintosh)

Install Software Update (Windows)

Note An active Internet connection is required to download/install a software update.

  1. Launch BlackBerry Link.
    Note From the Windows desktop, click Start > All Programs > BlackBerry > BlackBerry Link.
  2. Using the provided USB cable, connect the BlackBerry 10 smartphone to the computer.
  3. Click the device tab (located in the lower-left; to the right of the computer tab).
    Note The name of the tab will vary depending upon the name of the device.
    Note If presented, enter the device password.
  4. Click Install Update (located above the device tab)..
    Note If the 'Install Update' option does not appear, there is no update currently available.
  5. Click Install Update.
    Note Depending upon the size of the update and the speed of the Internet connection, the duration may vary.
    Caution Do not disconnect the BlackBerry 10 smartphone from the computer until the update has completed.

 

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Install Software Update (Macintosh)

Note An active Internet connection is required to download/install a software update.

  1. Launch BlackBerry Link.
    Note From the Macintosh desktop, click Finder > Applications > BlackBerry Link.
  2. Using the provided USB cable, connect the BlackBerry 10 smartphone to the computer.
  3. Click the device tab (located in the lower-left; to the right of the computer tab).
    Note The name of the tab will vary depending upon the name of the device.
    Note If presented, enter the device password.
  4. Click Install Update (located above the device tab)..
    Note If the 'Install Update' option does not appear, there is no update currently available.
  5. Click Install Now.
    Note Depending upon the size of the update and the speed of the Internet connection, the duration may vary.
    Caution Do not disconnect the BlackBerry 10 smartphone from the computer until the update has completed.

 

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Last Modified: May 16, 2014
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