Power the Device Up in Safe Mode - LG Optimus Exceed™
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Power the Device Up in Safe Mode - LG Optimus Exceed™

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze/reset/run slow. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

  1. With the device powered down, press and hold the Power button until the LG logo appears then release.
  2. Once the LG logo disappears then re-appears, tap and hold Menu Menu Key (located below the display at the far right).
  3. Continue to hold Menu Menu Key (located below the display at the far right) until Safe Mode appears in the lower-left of the unlock screen then release.
    Note This may take up to 45 seconds.
Note Notes:
  • With Safe Mode enabled, test device and app functionality. If the previous issue fails to occur, the cause has been isolated to a third-party app and all recently installed or updated apps should be uninstalled.
  • Power cycle the device to disable Safe Mode, reinstall then test each app, one at a time, to identify which is causing the problem.
Last Modified: August 11, 2014
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