Remove the SIM Card - Nokia Lumia 928
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Remove the SIM Card - Nokia Lumia 928

Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems, and a blank/frozen screen. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

Note Do not attempt to remove the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.

  1. Ensure that the device is powered off.
  2. Remove the SIM card tray.
    Note Utilizing the notch, carefully detach then remove the tray (located on the top edge of the device).
    Remove SIM card tray
  3. Remove the SIM card as shown.
    Note If applicable, refer to Insert the SIM Card.
    Remove SIM card
Last Modified: July 31, 2014
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