Reset Network Settings - Apple® iPhone® 5S
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Reset Network Settings - Apple® iPhone® 5S

If you can't connect to the Internet, send or receive emails and/or messages (text/picture/video), this could help.

Note Notes:

  • Performing Reset Network Settings erases cellular and Wi-Fi network settings, including saved networks, Wi-Fi passwords and VPN settings.
  • To determine the device software version, refer to View Software Version.

Device Software Version iOS 7
Device Software Version iOS 8

 

Device Software Version iOS 7

  1. From the Home screen, tap Settings.
  2. Tap General.
  3. Tap Reset.
  4. Tap Reset Network Settings.
  5. Enter the 4-digit passcode.
  6. Tap Reset Network Settings.

 

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Device Software Version iOS 8

  1. From the Home screen, tap Settings.
  2. Tap General.
  3. Tap Reset.
  4. Tap Reset Network Settings.
  5. Enter the 4-digit passcode.
  6. Tap Reset Network Settings.

 

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Last Modified: September 12, 2014
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