' DROID 4 by MOTOROLA Support | Verizon Wireless
Select Your Device
Apple® iPhone® 6
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Samsung Galaxy S6 edge +
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Apple® iPhone® 5c
DROID MAXX by MOTOROLA
Apple® iPad® 2
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Apple® iPhone® 5
Apple® iPhone® 4s
Samsung Convoy™ 3
Samsung Galaxy Core Prime™
Apple® iPhone® 4
Droid Turbo by Motorola
LG G3
Verizon Ellipsis™ 7
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® III
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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G2
Ellipsis™ 8
DROID RAZR M by MOTOROLA
Samsung Galaxy S® 6 edge
Samsung Network Extender
LG Cosmos™ 3
LG G4™
Jetpack® MiFi® 6620L
DROID MINI by MOTOROLA
Sony Xperia® Z3v
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DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Brigadier™ by Kyocera
LG Extravert™ 2
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Note® II
Verizon Wireless Home Phone
Verizon 4G LTE Broadband Router with Voice
Casio G'zOne Commando® 4G LTE
Galaxy Note® Edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Gusto® 3
Nokia Lumia 928
LG G Vista
Samsung Galaxy S® 4 mini
Moto X™ by Motorola
Casio G'zOne Ravine® 2
Moto X™ (2nd Gen.)
HTC One®
DuraXV
LG Optimus Exceed™ 2
Casio G'zOne Commando®
Samsung Brightside™
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
HTC One M9
Ellipsis™ Jetpack® MHS800L
Samsung Gusto® 2
Samsung Galaxy J1™ Prepaid
GizmoPal™
Moto G™ by Motorola
DROID DNA by HTC
DROID RAZR MAXX HD by MOTOROLA
G Pad™ 7.0 LTE
DROID RAZR by MOTOROLA
Nokia Lumia 822
DROID RAZR HD by MOTOROLA
Samsung Convoy™ 2
LG Exalt™
Verizon 4G LTE USB Modem UML295
Nexus 6
Samsung Intensity® II
Gear S®
Samsung Galaxy S® III mini
Lucid™3 by LG
Samsung Intensity® III
Nokia Lumia Icon
DROID RAZR MAXX by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Transpyre™ Prepaid
LTE Internet (Installed)
Moto E™ Prepaid
Samsung Galaxy Tab® 4 (10.1)
BlackBerry® Bold™ 9930 smartphone
LG Optimus Zone™ 2 Prepaid
iPad® Air 2
Microsoft Lumia 735
LG Cosmos™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Illusion™
LG Octane™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Samsung Convoy™
DROID 4 by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG Revere® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Lucid™2 by LG
G Pad™ 10.1 LTE
Blackberry Classic
Samsung Gusto®
Lucid™ by LG
HTC One® remix
BlackBerry® Z10 smartphone
DROID Eris by HTC
LG enV®3
BlackBerry® Z30 smartphone
Samsung Galaxy Stellar™
HTC One® (M8) for Windows®
DROID BIONIC by MOTOROLA
HTC Desire® 612
Enact™ by LG
LG Cosmos™
Apple® iPad® Air™
Windows Phone 8X by HTC
HTC One® max
Verizon Wireless AirCard® 595
Galaxy Nexus by Samsung
Samsung Haven™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Accolade™
Hydro ELITE by KYOCERA
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Tab® S
LG Extravert™
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® mini
DROID INCREDIBLE 2 by HTC
BlackBerry® Q10 smartphone
Samsung Galaxy Tab®
Verizon SureResponse®
Casio G'zOne Ravine®
Pantech Perception™
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® 4 (8.0)
DROID INCREDIBLE 4G LTE by HTC
Samsung Galaxy Note® Pro
DROID X2 by MOTOROLA
iPad® mini 3
Moto X™ - Designed by You (2nd Generation)
Samsung Galaxy™ Stratosphere™
DROID X by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Lancet™
Samsung Intensity®
Samsung Knack™
Google Nexus 7
Pantech Jest™ 2
Spectrum™ 2 by LG
DROID 3 by MOTOROLA
BlackBerry® Bold 9650 smartphone
Luge™ by Motorola Prepaid
Samsung Galaxy Legend™
Motorola Barrage™
Pantech Hotshot™
LG 4G LTE USB Modem VL600
LG VX8300
Apple® iPad® with Wi-Fi + 4G
DROID by MOTOROLA
LG G Pad™ X8.3
LG Cosmos™ Touch
LG enV® TOUCH
THUNDERBOLT™ by HTC
Motorola MOTO™ W755
HTC Desire® 526
Apple® iPad® with Retina display
Samsung SCH-u340
LG Terra™
LG enV®2
Samsung ATIV SE™
Samsung Fascinate™
HTC Rezound™
Motorola RAZR V3m
Moto X™ - Designed by You
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPad® mini with Retina display
DROID CHARGE by SAMSUNG
Nokia 2366i
DROID INCREDIBLE by HTC
Samsung ATIV Odyssey™
Pantech Breakout™
Casio G'zOne Boulder®
Samsung Alias™ 2
Motorola XOOM™ 4G LTE
Delphi Connect with 4G LTE Mobile Hotspot
Verizon MiFi™2200 Intelligent Mobile Hotspot
Intuition™ by LG
LG Migosm
Pantech Marauder™
Verizon Wireless USB760 Modem
LG VX5500
Dell™ Vostro™ V13 Laptop
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Note® 10.1 2014 Edition
LG VX8360
Samsung Galaxy Tab® (10.1)
Samsung Smooth™
Samsung Galaxy Note® 10.1
HTC Rhyme™
LG Optimus Exceed™ Prepaid
LG VX5400
Nokia Lumia 2520
Casio G'zOne Rock™
Casio G'zOne Brigade®
LG Optimus Zone™
Samsung Alias™
DROID 2 GLOBAL by MOTOROLA
Sony Xperia® Z2
Verizon Wireless UMW190 Global USB Modem
DROID 2 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone Prepaid
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Vortex™
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola W385
Samsung Reality™
Spectrum™ by LG
Pantech PN-215
Revolution™ by LG
Apple® iPad®
Pantech Crux™
Samsung Galaxy Tab® 4
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UM175 USB Modem
LG Ally™
LG Chocolate® Touch
Verizon Converged VOIP Device
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy Tab® (7.7)
Motorola RAZR V3m in Gray
LG Enlighten®
LG VX8350
Motorola MOTO™ VU204
DROID XYBOARD 8.2 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Delphi Connect
Verizon Wireless USB720 Modem
Motorola MOTOKRZR K1m
LG Dare™
Blackberry Classic Non-Camera
DROID PRO by MOTOROLA
Pantech Caper™ Prepaid
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Torch™ 9850 smartphone
Sony Xperia® PLAY
Casio EXILIM
LG Voyager™
Verizon Wireless CDM8975
Verizon Wireless Escapade®
Pantech PN-210
Verizon Wireless G'zOne Type-S
Verizon Wireless Salute™
Samsung Juke
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
G'zOne Boulder™ Black and Silver
DROID XYBOARD 10.1 by MOTOROLA
Samsung Continuum™
LG enV®
HTC Trophy™
BlackBerry® 8830 World Edition smartphone
LG VX5300
Verizon Wireless UM150 USB Modem
Nokia 2705 Shade™ Non-Camera
LG VX5200
LG Chocolate®
Samsung Zeal™
Verizon Wireless PC5750 PC Card
Verizon Wireless USB727 Modem
Nokia 6015i Prepaid
Samsung Rogue™
Verizon Wireless Razzle™
HP® Mini 1151NR Netbook
Samsung SCH-u540
LG Chocolate® 3
Jest™
Samsung Galaxy Camera®
Motorola E815
Samsung SCH-a930
Motorola XOOM™
Lumia 2520 Prepaid
Motorola W315
Motorola Rival™
Motorola Entice™
LG VX8700
Motorola MOTO Q™ 9c
LG VX6100
Motorola V325i
Samsung Omnia® II
LG Clout™
Samsung SCH-a670
Motorola RAZR V3c
BlackBerry® Curve™ 9310 smartphone
LG Versa™
Motorola DEVOUR™ with MOTOBLUR™
Verizon Wireless Adamant™
Gateway® LT2016u Netbook
Motorola V325
LG VX8100
Samsung SCH-a650
HP® Pavilion dm1-3010nr Notebook
Samsung SCH-u550
Sharp KIN™ ONE
Motorola MOTO™ Z6c World Edition
LG VX3200
Sierra Wireless AirCard® 555D
Samsung Gleam®
Samsung SCH-a870
Motorola MOTO™ Z6cx World Edition without Camera
Sierra Wireless AirCard® 580
LG VX4500
Samsung Trance™
LG Fathom®
Kyocera KPC650
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
Samsung N150 Netbook
Samsung Sway™
Samsung Gem™
DROID R2D2 by MOTOROLA
Motorola CITRUS™
LG VX3300
Motorola Krave™ ZN4
LG Glance™
Pantech PN-820
HTC Merge®
Samsung Glyde™
Nokia 7205 Intrigue™
Compaq® Mini CQ10-688nr Netbook
LG VX4650
LG VX6000
Samsung SCH-a950
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung FlipShot®
Verizon Wireless CDM8950
Samsung SCH-i760
Verizon Wireless PN-300
Nokia 6205
Samsung SCH-u620
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless V740 ExpressCard
Samsung i600 Smartphone
Nokia 6215i
BlackBerry® 7250
LG VX9400
Motorola V60s
Kyocera K323
HP® Mini 110-1046NR Netbook
Samsung Renown™
Kyocera KX414
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola MOTORAZR maxx Ve
Nokia 2705 Shade™
Motorola V276
Samsung i700 Pocket PC
Verizon Wireless Blitz® Prepaid
Verizon Wireless USB1000 Global USB Modem
Motorola Rapture™ VU30
Kyocera SE47
Samsung SCH-a310
Sharp KIN™ TWOm
LG V
HP® Mini 210-1076NR Netbook
Motorola V710
Sharp KIN™ ONEm
Motorola V120e
Samsung Omnia®
Motorola V65p
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Nokia 6315i
Kyocera KX1v
Samsung SCH-a850
LG VENUS™
Motorola Q™
Nokia 2605 Mirage
Samsung SCH-a610
Samsung SCH-a990
Motorola MOTOSLVR L7C
Sharp KIN™ TWO
Motorola C333
Motorola V265
Nokia 3589i
Nokia 2285
Samsung SCH-a970
Verizon XU870 Global ExpressCard®
BlackBerry® 7750
Samsung SCH-a795
Verizon KPC680 ExpressCard®
Nokia 2128i
Samsung SCH-a530
Kyocera KX444
Nokia 6236i
LG VX4700
HTC Apache XV6700
Motorola MOTO Q™ music 9m
Motorola T720
Motorola MOTORIZR Z6tv
Kyocera KX2
Motorola V60p
HTC Touch Pro™
Motorola V276 Prepaid
Motorola V325xi
Samsung Saga™
Verizon Wireless V620
Kyocera K404
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Verizon Wireless V640
Samsung SCH-i730
Verizon Wireless U630 PC Card
Samsung SCH-a630
Samsung SCH-n330
HTC Desire® 626
SCH-u410 Prepaid
Verizon 4G LTE Broadband Router
Kyocera DuraXV Plus
Verizon Wireless XV6600 without Camera
Motorola T300p
LG VX2000
Motorola C343
Motorola T730
Samsung SCH-a890
Samsung SCH-i830

Accessories

DROID 4 by Motorola - Lapdock 100
[Video]
Watch this video to learn more about the Lapdock 100 on you Droid 4 by Motorola
Length: 1:25
DROID 4 by Motorola - Lapdock 500
[Video]
Watch this video to learn more about the Lapdock 500 on your Droid 4 by Motorola
Length: 2:03
DROID 4 by Motorola - Using HD Dock and HD Station
[Video]
Watch this video to learn more about using the HD Dock and HD Station on your Droid 4 by Motorola.
Length: 1:58

Activation & Initial Setup

Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone - New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Smartphone
[How to Use Guide]
Follow these instructions to activate your new or Certified Pre-Owned 4G LTE smartphone.
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
DROID 4 - Getting To Know Your Phone
[Video]
Watch this video to get to know your Droid 4 by Motorola
Length: 2:35
DROID 4 by Motorola - Design
[Video]
Watch this video to learn more about the design of your Droid 4 by Motorola
Length: 0:58
DROID 4 by MOTOROLA Simulator: Finding More Help
[Interactive Simulation]
Learn how to find more help on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Turning the Phone On and Off
[Interactive Simulation]
Explore how to power your DROID 4 by Motorola on and off.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Manager - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Battery Overview - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Extend Battery Life - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Soft Reset - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Bluetooth® On/Off - DROID 4 by MOTOROLA
[Device-Specific Instructions]
DROID 4 by Motorola - Bluetooth Car Kit
[PDF]
DROID 4 by Motorola Bluetooth Car Kit Support for Verizon Wireless Subscribers.
DROID 4 by MOTOROLA Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your DROID 4 by Motorola with your Bluetooth device.
DROID 4 by MOTOROLA Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Discover how to turn Bluetooth functionality on and off using your DROID 4 by Motorola.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Motorola Droid 4 - Bluetooth Car Kit
[PDF]
Motorola Droid 4 Bluetooth Car Kit Support for Verizon Wireless Subscribers.
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Dial a Number - DROID 4 by MOTOROLA
[Device-Specific Instructions]
DROID 4 by Motorola - Simultaneous Voice and Data
[Video]
Watch this video to learn more about using simultaneous Voice and Data on your Droid 4 by Motorola.
Length: 0:34
DROID 4 by MOTOROLA Simulator: Dialing by Voice
[Interactive Simulation]
An interactive guide to dialing by voice on your on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Placing a Call to a Contact
[Interactive Simulation]
Discover how to place a call to a contact using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to call a new number using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Returning to a Call
[Interactive Simulation]
A visual guide for returning to a call on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator:Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach your children how to call 911 on your DROID 4 by Motorola.
DTMF - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Placing an International Call
[Device-Specific Instructions]
Redial - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Camera, Photos & Videos

DROID 4 By Motorola - Capturing and Sharing Pictures and HD Video
[Video]
Watch this video to learn how to use the camera on your Droid 4 by Motorola. Take pictures and share them with others.
Length: 2:17
DROID 4 by Motorola - Using the Gallery App
[Video]
Watch this video to take a tour of the Gallery app. Learn how to use MotoCast and post comments on friends' photos through Facebook. Add a Gallery widget to your home screen for fast access.
Length: 1:47
DROID 4 by MOTOROLA Simulator: Adjusting Audio Setting
[Interactive Simulation]
Learn how to adjust audio settings for video on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Adjusting Video Setting for Messages
[Interactive Simulation]
A how-to guide for adjusting the setting to send video messages on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Changing Camera Effects
[Interactive Simulation]
Discover how to change the camera effects on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Changing Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to switch from the rear to the front-facing camera while recording a video with your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Changing from Rear to Front-Facing Camera
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera while taking a picture with your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Sharing a Video
[Interactive Simulation]
Learn how to share videos using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Turning Flash On and Off
[Interactive Simulation]
Learn how to turn the camera's flash on and of while using your Droid 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Discover how to zoom in and out with the camera on your Droid 4 by Motorola. .
DROID 4 by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video on your Droid 4 by Motorola.
Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos from the Device - DROID 4 by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - DROID 4 by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Pictures/Videos - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
USB Debugging Mode - DROID 4 by MOTOROLA
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device / USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Contacts

Add a Contact - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Caller-ID Image - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Delete a Contact - DROID 4 by MOTOROLA
[Device-Specific Instructions]
DROID 4 by MOTOROLA Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact on your Droid 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Adding a Favorite Contact
[Interactive Simulation]
An interactive guide for assigning a contact to a speed dial on your Droid 4 Smartphone.
DROID 4 by MOTOROLA Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Sharing Contact Information
[Interactive Simulation]
A visual guide for sharing contact information using your DROID 4 by Motorola.
Edit a Contact - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - DROID 4 by MOTOROLA
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
DROID 4 by Motorola - Simultaneous Voice and Data
[Video]
Watch this video to learn more about using simultaneous Voice and Data on your Droid 4 by Motorola.
Length: 0:34
Enable/Disable Data - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Optimize Data Usage - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]

Date & Time

Date and Time Settings - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Device ID & Info

Check for Physical Damage
[Device-Specific Instructions]
Check for Physical Damage - Charging Ports
[Device-Specific Instructions]
Check for Physical Damage - Screen
[Device-Specific Instructions]
Check for Physical Damage - Separated Hinges
[Device-Specific Instructions]
Check for Water Damage
[Device-Specific Instructions]
Check for Water Damage - Motorola
[Device-Specific Instructions]
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Signal Strength - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
View MAC Address - DROID 4 by MOTOROLA
[Device-Specific Instructions]
View Phone Information - DROID 4 by MOTOROLA
[Device-Specific Instructions]
View PRL/ERI ID - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Device Settings

Accelerometer Rotation - DROID 4 by MOTOROLA
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Adjust Font Settings - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Alerts - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Backlight - DROID 4 by MOTOROLA
[Device-Specific Instructions]
DROID 4 by MOTOROLA Simulator: Adusting the Screen Timeout
[Interactive Simulation]
Learn how to save energy on your Droid 4 Smartphone by adjusting the screen timeout.
DROID 4 by MOTOROLA Simulator: Changing the Ringtone
[Interactive Simulation]
Discover how to change the ringtone on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Setting Screen Scurity
[Interactive Simulation]
An interactive guide for setting screen security on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a contact on your Droid 4 by Motorola.
DTMF - DROID 4 by MOTOROLA
[Device-Specific Instructions]
System Select - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Touchscreen Settings - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Droid 4 by Motorola to Airplane mode.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail™ Account
[Device-Specific Instructions]
DROID 4 by MOTOROLA Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to an email on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Droid 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Switching Between Accounts
[Interactive Simulation]
An interactive guide for switching between accounts on your DROID 4 by Motorola.
Gmail™ Notifications - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
View Email Messages - DROID 4 by MOTOROLA
[Device-Specific Instructions]
View Gmail™ Messages - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
GPS Location - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Location Mode - Androidtrade;
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

DROID 4 by MOTOROLA Simulator: Adding Widgets and Apps
[Interactive Simulation]
Learn how to add widgets and apps on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Creating a Folder
[Interactive Simulation]
Learn how to customize the Favorites Tray on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Customizing the Favorites Tray
[Interactive Simulation]
Learn how to customize the Favorites Tray on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Deleting Widgets and Apps
[Interactive Simulation]
Learn how to delete widgets and apps on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Moving Widgets and Apps
[Interactive Simulation]
A visual instruction guide for moving widgets and apps on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Resizing Widgets
[Interactive Simulation]
A visual instruction guide for resizing widgets on your DROID 4 by Motorola.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Window Shade - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Browser Cookies On/Off - DROID 4 by MOTOROLA
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID 4 by MOTOROLA, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - DROID 4 by MOTOROLA
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID 4 by MOTOROLA Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Closing a Window
[Interactive Simulation]
A visual walkthrough of closing a window in the web browser of your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Navigating to a Website
[Interactive Simulation]
An interactive guide for navigating to a website using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Opening a New Window
[Interactive Simulation]
A visual walkthrough of opening a new window in the web browser of your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Reading Later
[Interactive Simulation]
Learn how to save a website to read later in your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to search the web with your voice using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Switching Between Windows
[Interactive Simulation]
Learn how to switch between windows in the web browser of your DROID 4 by Motorola.
Enable/Disable Data - DROID 4 by MOTOROLA
[Device-Specific Instructions]
JavaScript Settings - DROID 4 by MOTOROLA
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your DROID 4 by MOTOROLA, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reboot the Router
[Device-Specific Instructions]
View Browser History - Android™
[Device-Specific Instructions]
Web Browser - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Websites - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Keyboard

Language

DROID 4 by MOTOROLA Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your DROID 4 by Motorola.
Language Selection - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Lock, Unlock, Password & Security

DROID 4 by MOTOROLA Simulator: Locking and Unlocking the screen
[Interactive Simulation]
Discover how to use the security features to lock and unlock your DROID 4 by Motorola.
Modify the SIM PIN - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Password Options - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Set Up Screen Lock - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Turn Off Screen Lock - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Unlock the Device - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Memory/Storage

Check Memory - DROID 4 by MOTOROLA
[Device-Specific Instructions]
DROID 4 by MOTOROLA Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Removing a microSD Card
[Interactive Simulation]
Discover how to remove a microSD card from your DROID 4 by Motorola.
Insert the Memory Card - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Memory Card Formatting
[Device-Specific Instructions]
Memory Card Formatting - DROID 4 by MOTOROLA
[Device-Specific Instructions]
My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Remove the Memory Card - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

DROID 4 by MOTOROLA Simulator: Mobile Hotspot Security Settings
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulation]
Discover how to activate the mobile hotspot feature of your DROID 4 by Motorola.
Mobile HotSpot - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.

Music

Delete Music - DROID 4 by MOTOROLA
[Device-Specific Instructions]
DROID 4 by Motorola - Music Player
[Video]
Watch this video to learn more about the Music Payer on your Droid 4 by Motorola
Length: 1:50
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Transfer Music Files from the Device - DROID 4 by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - DROID 4 by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

DROID 4 by MOTOROLA Simulator: Accessing and Clearing the Notifications Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel of your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Accessing Open Apps
[Interactive Simulation]
A step-by-step guide for accessing open apps on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Closing Open Apps
[Interactive Simulation]
Learn how to close the open apps on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens while using your Droid 4.
Recently Used Apps - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Determining Software Version - Windows®
[Device-Specific Instructions]
Initial Setup - Software Upgrade Assistant (Motorola)
[Device-Specific Instructions]
This shows how to install the Verizon Upgrade Assistant on your PC or Mac. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Install System Updates - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Perform a Factory Data Reset (Device Powered Off) - DROID 4 by MOTOROLA
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
Perform a Factory Data Reset (Device Powered On) - DROID 4 by MOTOROLA
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
Repair Assistant - Software Upgrade Assistant (Motorola)
[Device-Specific Instructions]
If you need help or assistance repairing the software on your Motorola device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Software Update: DROID 4 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 4 by MOTOROLA.
View Software Version - DROID 4 by MOTOROLA
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
DROID 4 by MOTOROLA Simulator: Inserting a SIM Card
[Interactive Simulation]
Discover how to insert a SIM card on your Droid 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Removing a SIM Card
[Interactive Simulation]
Learn how to remove a SIM card from your DROID 4 by Motorola.
Insert the SIM Card - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Modify the SIM PIN - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Remove the SIM Card - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Unblock SIM PIN - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Sounds, Volume & Audio

Alerts - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Resolve Volume Issues
[Device-Specific Instructions]
Set Ringtones - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Speakerphone - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Vibrate Mode - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Volume Controls - DROID 4 by MOTOROLA
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...

Text & Multimedia Messaging

Auto Receive Messages - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Auto Signature - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - DROID 4 by MOTOROLA
[Device-Specific Instructions]
DROID 4 by MOTOROLA Simulator: Attaching a Video
[Interactive Simulation]
Discover how to attach a video to a text message using your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using voice to text on your DROID 4 by Motorola.
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05
Message Options - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Motorola Connect - Android
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Send Picture/Video Message using Email
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
View Text Messages - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
DROID 4 by MOTOROLA Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to capture a screenshot on your Droid 4 by Motorola.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Transfer Music Files from the Device - DROID 4 by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - DROID 4 by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos from the Device - DROID 4 by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - DROID 4 by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Mass Storage - DROID 4 by MOTOROLA
[Device-Specific Instructions]

TV

DLNA Settings - DROID 4 by MOTOROLA
[Device-Specific Instructions]
DROID 4 by Motorola - Mirror Mode
[Video]
Mirror Mode lets you display what's on your device on your TV. Watch this video to learn how to view media, play games, browse the web and share presentations on the big screen.
Length: 0:49

Visual & Hearing Accessibility

TTY Settings - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Wallpapers/Theme

DROID 4 by MOTOROLA Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the wallpaper or background on your DROID 4 by Motorola.
DROID 4 by MOTOROLA Simulator: Set Picture as Wallpaper
[Interactive Simulation]
Learn how to set pictures as the wallpaper on your DROID 4 by Motorola.
Wallpaper - Picture - DROID 4 by MOTOROLA
[Device-Specific Instructions]

Wi-Fi & Network

Add a Wi-Fi Network - DROID 4 by MOTOROLA
[Device-Specific Instructions]
DROID 4 by MOTOROLA Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your DROID 4 by Motorola to connect to a Wi-Fi network.
DROID 4 by MOTOROLA Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notification on your DROID 4 by Motorola.
Network Mode Settings - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - DROID 4 by MOTOROLA
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

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