Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 5
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 4s
DROID RAZR M by MOTOROLA
Apple® iPhone® 5s
Apple® iPhone® 4
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Samsung Galaxy S® III
DROID MAXX by MOTOROLA
LG G2
Droid Turbo in Ballistic Nylon
Samsung Galaxy Note® 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
DROID MINI by MOTOROLA
LG Cosmos™ 3
Verizon Ellipsis™ 7
HTC One® (M8)
Pantech 4G LTE Global USB Modem UML290
LG Revere® 3
Verizon Ellipsis™ Jetpack®
Samsung Convoy™ 3
DROID RAZR MAXX by MOTOROLA
Samsung Gusto® 3
Samsung Network Extender
LG G Pad 8.3 LTE
Nokia Lumia 928
Nokia Lumia Icon
LG Extravert™ 2
HTC One®
DROID ULTRA by MOTOROLA
Verizon Wireless Home Phone
Moto X™ by Motorola
DROID RAZR by MOTOROLA
Samsung Galaxy S® 4 mini
DROID RAZR MAXX HD by MOTOROLA
LG Exalt™
Samsung Galaxy Note® II
Brigadier™ by Kyocera
Casio G'zOne Commando® 4G LTE
Casio G'zOne Commando®
Samsung Brightside™
Jetpack® MiFi® 6620L
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
DROID DNA by HTC
BlackBerry® Bold™ 9930 smartphone
Lucid™ by LG
DROID 4 by MOTOROLA
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity® III
DROID RAZR HD by MOTOROLA
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Lucid™3 by LG
Apple® iPad® Air™
BlackBerry® Z10 smartphone
Windows Phone 8X by HTC
Apple® iPad® 2
LG Optimus Exceed™
BlackBerry® Q10 smartphone
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DROID INCREDIBLE 4G LTE by HTC
Verizon 4G LTE USB Modem UML295
Verizon 4G LTE USB Modem 551L
iPad® Air 2
Samsung ATIV SE™
Samsung Galaxy Stellar™
Casio G'zOne Ravine® 2
Samsung Convoy™ 2
LG Cosmos™ 2
DROID X by MOTOROLA
Enact™ by LG
Samsung Intensity® II
DROID BIONIC by MOTOROLA
Galaxy Nexus by Samsung
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DROID INCREDIBLE 2 by HTC
LG Octane™
HTC One® (M8) for Windows®
Sony Xperia® Z3v
Lucid™2 by LG
HTC Rezound™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless USB760 Modem
HTC One® remix
LG G Vista
Pantech Hotshot™
LG Cosmos™
LG Extravert™
Ellipsis™ 8
LG Revere® 2
BlackBerry® Z30 smartphone
Samsung Gusto®
Hydro ELITE by KYOCERA
LG 4G LTE USB Modem VL600
LG Revere®
Samsung Convoy™
Samsung Galaxy™ Stratosphere™ II
LG enV®2
THUNDERBOLT™ by HTC
LG enV®3
Spectrum™ 2 by LG
DROID INCREDIBLE by HTC
Xperia® Z2
HTC Rhyme™
Samsung Haven™
Moto X™ - Designed by You
Pantech Marauder™
DROID X2 by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID CHARGE by SAMSUNG
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Casio G'zOne Boulder®
Pantech Breakout™
Apple® iPad® mini
LG VX8300
Samsung Illusion™
DROID 3 by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
Motorola RAZR V3m
Pantech Perception™
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Verizon 4G LTE Broadband Router
Intuition™ by LG
LG Optimus Zone™
HTC One® max
Motorola MOTO™ W755
Verizon Wireless USB720 Modem
Apple® iPad® with Wi-Fi + 4G
Google Nexus 7
LG Cosmos™ Touch
Motorola Barrage™
Samsung Galaxy Tab® 4 (8.0)
Spectrum™ by LG
Jest™
Samsung Galaxy Note® Pro
Luge™ by Motorola Prepaid
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® S
Nokia Lumia 2520
LG VX5500
BlackBerry® Curve™ 9330 smartphone
HTC Desire® 612
Verizon SureResponse®
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
Verizon Wireless AirCard® 595U USB Modem
LG enV® TOUCH
Samsung Galaxy Legend™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® 4 (10.1)
Samsung SCH-u340
Samsung ATIV Odyssey™
DROID by MOTOROLA
Apple® iPad® mini with Retina display
Samsung Intensity®
Apple® iPad® with Retina display
Pantech Crux™
Samsung Galaxy Tab®
Samsung Alias™ 2
LG VX8360
Samsung Knack™
BlackBerry® Tour™ 9630 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
LG Migosm
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
LG Chocolate® Touch
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless PC5750 PC Card
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
LG Vortex™
DROID PRO by MOTOROLA
LG Ally™
iPad® mini 3
LG Enlighten®
Casio G'zOne Rock™
Sony Xperia® PLAY
LG Voyager™
LG VX8350
LG VX5400
Dell™ Vostro™ V13 Laptop
Gear S™
Casio G'zOne Brigade®
Delphi Connect
LG Clout™
BlackBerry® Curve™ 8330 smartphone
LG VX5200
LG enV®
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® 3
LG VX5300
BlackBerry® Bold™ 9930 smartphone without camera
LG VX8700
LG VX3300
LG Dare™
Casio EXILIM
BlackBerry® Curve™ 9310 smartphone
HP® Pavilion dm1-3010nr Notebook
BlackBerry® Pearl™ Flip 8230 smartphone
Gateway® LT2016u Netbook
LG VX6100
LG Chocolate®
LG VENUS™
LG VX8100
LG VX9400
HP® Mini 311-1037NR Netbook
BlackBerry® 8830 World Edition smartphone
LG VX3100
LG Fathom®
LG VX3200
LG VX6000
Compaq® Mini CQ10-688nr Netbook
LG VX8600
HP® Mini 110-1046NR Netbook
LG Glance™
LG Versa™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX3450
LG VX4500
Kyocera KX414
Kyocera KX444
LG VX4650
LG V
Kyocera K323
Kyocera SE47
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
Motorola Entice™
LG Decoy®
Motorola V276
Motorola V325
Verizon Wireless PN-300
Samsung SCH-a630
LTE Internet (Installed)
LG Chocolate®
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
Verizon Wireless USB760 Modem
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola E815
Kyocera KPC650
Kyocera KX1v
Motorola MOTO Q™ music 9m
Nokia 6256i
Motorola T720
LG VX10
Sharp KIN™ ONE
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Samsung SCH-a850
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
GizmoPal™
Samsung SCH-u620
Motorola Adventure™ V750
Pantech PN-820
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Motorola Q™
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Nokia 2605 Mirage
Motorola W385
Motorola W315
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola Rival™
LG Optimus Exceed™ 2
Motorola V325i
Samsung Alias™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Samsung Galaxy Tab® (10.1)
Samsung SCH-a670
Samsung SCH-a650
Samsung Omnia® II
LG VX4600
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Jest™ 2
BlackBerry® 7750
Kyocera 7135 Smartphone
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Saga™
Motorola C333
Samsung SCH-a610
Samsung Reality™
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Kyocera K404
Motorola V710
Nokia 7705 Twist™
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Sierra Wireless AirCard® 580
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
DROID XYBOARD 10.1 by MOTOROLA
Nokia 2128i
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
Samsung Galaxy Camera®
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Sharp KIN™ TWOm
Motorola V60s
Sharp KIN™ ONEm
Nokia 2285
Lumia 2520 Prepaid
Motorola V120e
Sierra Wireless AirCard® 555D
HTC Merge®
Samsung Gleam®
Verizon Wireless USB727 Modem
Motorola XOOM™ 4G LTE
Samsung Juke
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Samsung Galaxy Note® 10.1 2014 Edition
DROID Eris by HTC
Samsung SCH-a870
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung SCH-i730
Samsung Rogue™
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
Samsung SCH-u550
BlackBerry® 7250
LG VX4700
Verizon Wireless USB1000 Global USB Modem
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
Pantech PN-210
Motorola RAZR V3c
Samsung Gem™
Verizon Wireless V740 ExpressCard
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Apple® iPad®
Pantech PN-215
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola V65p

Activation & Initial Setup

Activating Your 4G LTE Phone – Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone – New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activation and Shipping Guide: 3G Android™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 3G Android Smartphone and shipping your defective device back to us.
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Add New Device FAQs
[FAQs]
Learn how to add a new device to your account using My Verizon.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Activation and Setup - DROID BIONIC by Motorola
[Device-Specific Instructions]
Initial Activation and Setup - Softcard (Isis Mobile Wallet®) - Android™
[Device-Specific Instructions]
Initial Setup - Caller Name ID
[Device-Specific Instructions]
Performing Over-The-Air Activation
[Device-Specific Instructions]
These instructions will assist you with initial activation / setup for your 3G smartphone or basic phone. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05

Battery & Power

Battery Inserting/Removing - DROID BIONIC by Motorola
[Device-Specific Instructions]
Battery Issues - Accessories for Improved Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - Charging Habits - Non-Removable Battery Devices
[Device-Specific Instructions]
Battery Issues - Charging Habits - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - No Power
[Device-Specific Instructions]
This could help if the device won't charge, won't charge completely or turn on / power up or the battery is dead/really low. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Battery Manager - DROID BIONIC by MOTOROLA
[Device-Specific Instructions]
Battery Overview - DROID BIONIC by Motorola
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Troubleshooting Checklist - Apple/Android™ Smartphones
[Device-Specific Instructions]
DROID BIONIC by Motorola - Mananging Your Battery Power
[Video]
Watch this video to learn how to manage the Battery Power on your DROID BIONIC by Motorola.
Length: 0:44
Extend Battery Life - DROID BIONIC by Motorola
[Device-Specific Instructions]
Remove and Reinsert the Battery of the Wireless Device
[Device-Specific Instructions]
Soft Reset - DROID BIONIC by Motorola
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Add a Bluetooth® COM Port (Incoming) - Windows®
[Device-Specific Instructions]
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Bluetooth® Discovery Mode (Windows®)
[Device-Specific Instructions]
Bluetooth® Discovery Mode - DROID BIONIC by Motorola
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Macintosh OS X
[Device-Specific Instructions]
Bluetooth® On/Off - DROID BIONIC by Motorola
[Device-Specific Instructions]
Bluetooth® Setting - Delphi Connect - Android Device Portal
[Device-Specific Instructions]
Create a Paired Connection - Macintosh® OS X
[Device-Specific Instructions]
Create a Paired Connection - Window 7
[Device-Specific Instructions]
Create a Paired Connection - Windows® XP / Vista
[Device-Specific Instructions]
DROID BIONIC by Motorola Simulator: Pairing with a Bluetooth® device
[Interactive Simulation]
Learn how to pair your DROID BIONIC by Motorola with your Bluetooth device.
DROID BIONIC by Motorola Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn Bluetooth functionality on and off on your DROID BIONIC by Motorola.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Send Contact via Bluetooth® - DROID BIONIC by Motorola
[Device-Specific Instructions]
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - DROID BIONIC by Motorola
[Device-Specific Instructions]
Airplane/Standalone Mode - DROID BIONIC by Motorola
[Device-Specific Instructions]
Alaska Service FAQs
[FAQs]
Learn about Verizon Wireless services offered in Alaska, including plans, what devices are available and upcoming enhancements.
Call History - DROID BIONIC by Motorola
[Device-Specific Instructions]
Dial a Number - DROID BIONIC by Motorola
[Device-Specific Instructions]
DROID BIONIC by Motorola Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your DROID BIONIC by Motorola.
DTMF - DROID BIONIC by Motorola
[Device-Specific Instructions]
Enable/Disable Call Forwarding
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Place a Conference Call
[Device-Specific Instructions]
Place a Conference Call - DROID BIONIC by Motorola
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - DROID BIONIC by Motorola
[Device-Specific Instructions]
Restriction Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
Voice Activated Dialing - DROID BIONIC by Motorola
[Device-Specific Instructions]

Camera, Photos & Videos

Digital Living Network Alliance® (DLNA) Information
[Device-Specific Instructions]
DROID BIONIC by Motorola - Capturing and Sharing Pictures
[Video]
Watch this video to learn how to capture and share pictures on your DROID BIONIC by Motorola.
Length: 1:09
DROID BIONIC by Motorola - Setting up Zumocast
[Video]
Watch this video to learn how to set up Zumocast on your DROID BIONIC by Motorola.
Length: 2:14
DROID BIONIC by Motorola - Using MOTOPRINT
[Video]
Watch this video to learn how to use MOTOPRINT on your DROID BIONIC by Motorola.
Length: 0:48
DROID BIONIC by Motorola - Using Your Gallery
[Video]
Watch this video to learn how to use the Gallery on your DROID BIONIC by Motorola.
Length: 1:09
DROID BIONIC by Motorola - Using Zumocast
[Video]
Watch this video to learn how to use Zumocast on your DROID BIONIC by Motorola.
Length: 1:28
DROID BIONIC by Motorola - Your Own HD Pocket Camcorder
[Video]
Watch this video to learn how to use the HD Pocket Camcorder on your DROID BIONIC by Motorola.
Length: 1:20
DROID BIONIC by Motorola Simulator: Adjusting Video Setting for Messaging
[Interactive Simulation]
A step-by-step guide for adjusting the audio settings of your DROID BIONIC Smartphone.
DROID BIONIC by Motorola Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing videos on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Turning the Flash On
[Interactive Simulation]
An interactive guide on how to turn on the flash for the camera on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Zooming In and Out
[Interactive Simulation]
A step-by-step guide for zooming the camera in and out on your DROID BIONIC Smartphone.
DROID BIONIC by Motorola Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video on your DROID BIONIC by Motorola.
Play/Copy Media (DLNA) - DROID BIONIC by Motorola
[Device-Specific Instructions]
Record and Share a Video - DROID BIONIC by Motorola
[Device-Specific Instructions]
Share a Picture from the Gallery - DROID BIONIC by Motorola
[Device-Specific Instructions]
Share a Video from the Gallery - DROID BIONIC by Motorola
[Device-Specific Instructions]
Share Media On/Off (DLNA) - DROID BIONIC by Motorola
[Device-Specific Instructions]
Take and Share a Picture - DROID BIONIC by Motorola
[Device-Specific Instructions]
Transfer Pictures/Videos - DROID BIONIC by Motorola
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your DROID BIONIC by Motorola and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for...
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Pictures/Videos (via an external HDMI device) - DROID BIONIC by Motorola
[Device-Specific Instructions]
View Pictures/Videos - DROID BIONIC by Motorola
[Device-Specific Instructions]

Contacts

Add to Contacts - Caller Name ID
[Device-Specific Instructions]
Add to Contacts Settings - Caller Name ID
[Device-Specific Instructions]
Back Up Contacts - Backup Assistant - DROID BIONIC by Motorola
[Device-Specific Instructions]
Back Up Contacts - Verizon Cloud - Android™ Smartphone
[Device-Specific Instructions]
Caller-ID Image - DROID BIONIC by Motorola
[Device-Specific Instructions]
Contact Display Options - DROID BIONIC by Motorola
[Device-Specific Instructions]
Contacts - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Create a New Contact via Visual Voice Mail - DROID BIONIC by Motorola
[Device-Specific Instructions]
Delete a Contact - DROID BIONIC by Motorola
[Device-Specific Instructions]
Delete Duplicate Contacts - Microsoft® Outlook
[Device-Specific Instructions]
DROID BIONIC by Motorola - Quick Contacts Widget
[Video]
Watch this video to learn how to use the Quick Contacts Widget on your DROID BIONIC by Motorola.
Length: 1:04
DROID BIONIC by Motorola Simulator: Sharing Contact Information
[Interactive Simulation]
An interactive guide on how to share contact information on your DROID BIONIC by Motorola.
Edit a Contact - DROID BIONIC by Motorola
[Device-Specific Instructions]
Forward Contacts to Voice Mail - DROID BIONIC by MOTOROLA
[Device-Specific Instructions]
Import Contacts - Android™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import/Export Contacts from a Comma Separated Values (*.csv) / vCard Files - Macintosh Address Book
[Device-Specific Instructions]
Manage Contacts - DROID BIONIC by Motorola
[Device-Specific Instructions]
Manage Contacts - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Restore Contacts - Backup Assistant Plus - DROID BIONIC by Motorola
[Device-Specific Instructions]
Send Contact via Bluetooth® - DROID BIONIC by Motorola
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Email/Gmail

Add a Personal (POP/IMAP) Account - DROID BIONIC by Motorola
[Device-Specific Instructions]
Add an Existing Google™ Account - DROID BIONIC by Motorola
[Device-Specific Instructions]
Change Password - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Compose and Send a Gmail™ Message - DROID BIONIC by Motorola
[Device-Specific Instructions]
Compose and Send a Message - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Compose and Send an Email Message - DROID BIONIC by Motorola
[Device-Specific Instructions]
Compose and Send an Email Message - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure Corporate Email (Exchange ActiveSync®) - DROID BIONIC by Motorola
[Device-Specific Instructions]
Configure Preferences - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a New Google™ Account - DROID BIONIC by Motorola
[Device-Specific Instructions]
Delete a Gmail™ Message - DROID BIONIC by Motorola
[Device-Specific Instructions]
Delete an Email Message - DROID BIONIC by Motorola
[Device-Specific Instructions]
Download and Install Good Mobile Messaging - Android™
[Device-Specific Instructions]
DROID BIONIC by Motorola - Setting up Corporate and Personal Email
[Video]
Watch this video to learn how to set up Corporate and Personal Email on your DROID BIONIC by Motorola.
Length: 1:35
DROID BIONIC by Motorola Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to an email with your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your DROID BIONIC by Motorola. .
DROID BIONIC by Motorola Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Switching Between Accounts
[Interactive Simulation]
Discover how to switch between email accounts on your DROID BIONIC by Motorola.
Email Account Common Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
Email Account Data Usage Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
Email Account Notification Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
Email Account Password and Server Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
Email Account Signature Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
Email Account Sync Frequency Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
Gmail™ Auto Signature - DROID BIONIC by Motorola
[Device-Specific Instructions]
Gmail™ Notifications - DROID BIONIC by Motorola
[Device-Specific Instructions]
Gmail™ Synchronization - DROID BIONIC by Motorola
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recovering Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - DROID BIONIC by Motorola
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - DROID BIONIC by Motorola
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - DROID BIONIC by Motorola
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - DROID BIONIC by Motorola
[Device-Specific Instructions]
Reply to an Email Message - DROID BIONIC by Motorola
[Device-Specific Instructions]
Set Up Corporate Email (Exchange ActiveSync®) - DROID BIONIC by Motorola
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]
View Email Messages - DROID BIONIC by Motorola
[Device-Specific Instructions]
View Gmail™ Account Address/Username - DROID BIONIC by Motorola
[Device-Specific Instructions]
View Gmail™ Messages - DROID BIONIC by Motorola
[Device-Specific Instructions]

Home Screen

Add Folders to Home Screen - DROID BIONIC by Motorola
[Device-Specific Instructions]
Add Shortcuts to Home Screen - DROID BIONIC by Motorola
[Device-Specific Instructions]
Add Widgets to Home Screen - DROID BIONIC by Motorola
[Device-Specific Instructions]
DROID BIONIC by Motorola - Home Screen and Notification Panel
[Video]
Watch this video to learn how to use the Home Screen and Notification Panel on your DROID BIONIC by Motorola.
Length: 1:24
DROID BIONIC by Motorola Simulator: Addding Widgets and Apps
[Interactive Simulation]
An interactive guide on how to add widgets and apps on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Create a Favorites Tray folder
[Interactive Simulation]
An interactive guide on how to create a Favorites Tray folder on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Deleting Widgets and Apps
[Interactive Simulation]
A visual guide on how to delete widgets and apps on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Moving Widgets and Apps
[Interactive Simulation]
Learn how to move widgets and apps on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator:Resizing Widgets and Apps
[Interactive Simulation]
An interactive guide on how to resize widgets and apps on your DROID BIONIC by Motorola.
Remove Items from Home Screen - DROID BIONIC by Motorola
[Device-Specific Instructions]
Rename Home Screen Folder - DROID BIONIC by Motorola
[Device-Specific Instructions]
View Home Screen Panels - DROID BIONIC by Motorola
[Device-Specific Instructions]
Window Shade - DROID BIONIC by Motorola
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - DROID BIONIC by Motorola
[Device-Specific Instructions]
Add a Virtual Private Network - DROID BIONIC by Motorola
[Device-Specific Instructions]
Browser Cookies On/Off - DROID BIONIC by Motorola
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID BIONIC by Motorola, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Change the Browser Start/Home Page - DROID BIONIC by Motorola
[Device-Specific Instructions]
Clear Temporary Internet Files - DROID BIONIC by Motorola
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID BIONIC by Motorola, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Delete a Browser Bookmark - DROID BIONIC by Motorola
[Device-Specific Instructions]
DROID BIONIC by Motorola - Browse-N-Go with Webtop
[Video]
Watch this video to learn how to use Browse-N-Go with Webtop on your DROID BIONIC by Motorola.
Length: 0:38
DROID BIONIC by Motorola - Creating Bookmarks in Webtop
[Video]
Watch this video to learn how to create bookmarks in Webtop on your DROID BIONIC by Motorola.
Length: 0:45
DROID BIONIC by Motorola Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your voice to search the web on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Switching Between Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your DROID BIONIC by Motorola.
Edit a Browser Bookmark - DROID BIONIC by Motorola
[Device-Specific Instructions]
JavaScript Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your DROID BIONIC by Motorola, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Launch a Browser Bookmark - DROID BIONIC by Motorola
[Device-Specific Instructions]
Save Pictures from the Browser - DROID BIONIC by Motorola
[Device-Specific Instructions]
View Browser History - Android
[Device-Specific Instructions]
Web Browser - DROID BIONIC by Motorola
[Device-Specific Instructions]
Websites - DROID BIONIC by Motorola
[Device-Specific Instructions]

SIM Card

4G SIM Card FAQs
[FAQs]
Learn about 4G SIM cards that's necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
Copy Message between SIM Card and Device - Android™
[Device-Specific Instructions]
DROID Bionic by Motorola Simulator: Removing a SIM Card
[Interactive Simulation]
Learn how to remove a SIM card from your DROID BIONIC by Motorola.
Enable/Disable/Modify the SIM PIN - DROID BIONIC by Motorola
[Device-Specific Instructions]
Insert the SIM Card - DROID BIONIC by Motorola
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Inserting a SIM Card
[Interactive Simulation]
Discover how to insert a SIM card on your DROID BIONIC by Motorola.
Locating the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Modify the SIM PIN - DROID BIONIC by Motorola
[Device-Specific Instructions]
NFC SE SIM Card FAQs
[FAQs]
Learn about the NFC SE SIM card needed to use Isis Wallet™ and other NFC payment services.
Remove the SIM Card - DROID BIONIC by Motorola
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Unblock SIM PIN - DROID BIONIC by Motorola
[Device-Specific Instructions]
View the SIM Card Number - DROID BIONIC by Motorola
[Device-Specific Instructions]

Text & Multimedia Messaging

Auto Receive Messages - DROID BIONIC by Motorola
[Device-Specific Instructions]
Auto Signature - DROID BIONIC by Motorola
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Copy Message between SIM Card and Device - Android™
[Device-Specific Instructions]
Create and Send a Text Message - DROID BIONIC by Motorola
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - DROID BIONIC by Motorola
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Android™ Smartphone
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
DROID BIONIC by Motorola - Video Chatting
[Video]
Watch this video to learn how to use Video Chatting on your DROID BIONIC by Motorola.
Length: 0:54
DROID Bionic by Motorola Simulator: Ignoring a Call and Sending a Message
[Interactive Simulation]
Discover how to ignore a call and send a message on your DROID Bionic by Motorola.
How To Use Verizon Messages
[Video]
Verizon Messages is a new text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily. Customize the color and font size of your messages. Use Integrated Messaging to keep up with your messages on your phone, tablet and computer. Take...
Length: 2:57
Message Delivery Notification - DROID BIONIC by Motorola
[Device-Specific Instructions]
Message Options - DROID BIONIC by Motorola
[Device-Specific Instructions]
Message Options - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Send Picture Message - Web Camera Enhancement
[Device-Specific Instructions]
Supported file types for Picture / Video Messaging
[Device-Specific Instructions]
Text Message Entry Method - DROID BIONIC by Motorola
[Device-Specific Instructions]
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Sideshare FAQs
[FAQs]
Verizon Sideshare is an app that makes it easy to share information, like text and photos, without interrupting your calls.
View Text Messages - DROID BIONIC by Motorola
[Device-Specific Instructions]

Wi-Fi & Network

Add a Virtual Private Network - DROID BIONIC by Motorola
[Device-Specific Instructions]
Add a Wi-Fi Network - DROID BIONIC by Motorola
[Device-Specific Instructions]
Manual Global DUN / APN - Windows
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - DROID BIONIC by Motorola
[Device-Specific Instructions]
Network Mode Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
Prepaid Mobile Broadband FAQs
[FAQs]
Learn about your options for connecting data-only devices to the Verizon Wireless network with no long-term contract.
Remove Wi-Fi Connection - DROID BIONIC by Motorola
[Device-Specific Instructions]
Remove Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using the Wi-Fi Access Zone application - Android™
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Learn about Wi-Fi networks, which provide a wireless connection to the Internet that doesn't use data.
Wi-Fi On/Off - DROID BIONIC by Motorola
[Device-Specific Instructions]
Wi-Fi On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

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