Select Your Device
Samsung Galaxy S® 5
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Samsung Galaxy S® 4
Apple® iPhone® 5s
Apple® iPhone® 5c
Apple® iPhone® 5
Samsung Galaxy Note® 4
Apple® iPhone® 4s
LG G3
LG G2
DROID MAXX by MOTOROLA
Verizon Ellipsis™ 7
Samsung Galaxy S® III
Apple® iPhone® 4
Samsung Galaxy S® 6
Droid Turbo by Motorola
Apple® iPad® 2
DROID RAZR M by MOTOROLA
Samsung Galaxy Note® 3
DROID ULTRA by MOTOROLA
Samsung Galaxy S® 6 Edge
HTC One® (M8)
Verizon Ellipsis™ Jetpack®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Droid Turbo in Ballistic Nylon
Samsung Network Extender
DROID MINI by MOTOROLA
Ellipsis™ 8
LG G Pad 8.3 LTE
Samsung Galaxy Note® II
Samsung Convoy™ 3
Brigadier™ by Kyocera
Samsung Galaxy S® 4 mini
LG G Vista
LG Extravert™ 2
Galaxy Note® Edge
Samsung Galaxy Core Prime™
Verizon Wireless Home Phone
DROID RAZR MAXX HD by MOTOROLA
Pantech 4G LTE Global USB Modem UML290
HTC One®
Jetpack® MiFi® 6620L
DROID RAZR by MOTOROLA
Nokia Lumia 928
Moto X™ by Motorola
LG Revere® 3
LG Cosmos™ 3
Sony Xperia® Z3v
Casio G'zOne Commando® 4G LTE
DROID DNA by HTC
Samsung Gusto® 3
Moto X™ (2nd Gen.)
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Nokia Lumia 822
Samsung Brightside™
LG Optimus Exceed™ 2
Samsung Galaxy S® III mini
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
Lucid™3 by LG
Casio G'zOne Commando®
DuraXV
Nokia Lumia Icon
Transpyre™ Prepaid
DROID RAZR MAXX by MOTOROLA
Casio G'zOne Ravine® 2
Samsung Illusion™
DROID RAZR HD by MOTOROLA
Samsung Intensity® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Verizon 4G LTE USB Modem UML295
Samsung Intensity® II
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
LG Cosmos™ 2
Lucid™2 by LG
Samsung Convoy™ 2
BlackBerry® Z10 smartphone
LG Octane™
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Lucid™ by LG
HTC Desire® 612
HTC One® (M9)
LG Revere®
Samsung Galaxy Stellar™
LG Optimus Zone™ 2
Samsung Galaxy Tab® 4 (10.1)
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
DROID BIONIC by MOTOROLA
BlackBerry® Bold™ 9930 smartphone
Windows Phone 8X by HTC
Enact™ by LG
LG Optimus Exceed™ Prepaid
Galaxy Nexus by Samsung
LG Revere® 2
G Pad™ 10.1 LTE
Samsung Galaxy™ Stratosphere™ II
G Pad™ 7.0 LTE
Hydro ELITE by KYOCERA
Nexus 6™
iPad® Air 2
LG Cosmos™
HTC One® remix
Verizon 4G LTE USB Modem 551L
LG enV®3
HTC One® max
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® Air™
DROID INCREDIBLE 2 by HTC
Samsung Convoy™
DROID by MOTOROLA
DROID X2 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy Tab® 2 (10.1)
Spectrum™ 2 by LG
Apple® iPad® mini
DROID X by MOTOROLA
Verizon SureResponse®
DROID INCREDIBLE 4G LTE by HTC
BlackBerry® Q10 smartphone
Pantech Perception™
Google Nexus 7
Samsung Gusto®
LG Extravert™
Samsung Gusto® 2
LTE Internet (Installed)
Luge™ by Motorola Prepaid
DROID XYBOARD 8.2 by MOTOROLA
Samsung ATIV SE™
Samsung Galaxy Tab® 4 (8.0)
THUNDERBOLT™ by HTC
BlackBerry® Z30 smartphone
Gear S®
Ellipsis™ Jetpack® MHS800L
Samsung Galaxy™ Stratosphere™
Blackberry Classic
BlackBerry® Bold 9650 smartphone
DROID INCREDIBLE by HTC
DROID 3 by MOTOROLA
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Samsung Galaxy Note® Pro
Samsung Intensity®
Pantech Breakout™
Samsung Galaxy Legend™
GizmoPal™
HTC Rezound™
Samsung Fascinate™
LG VX8300
Intuition™ by LG
LG enV® TOUCH
LG 4G LTE USB Modem VL600
Motorola Barrage™
Moto X™ - Designed by You
Apple® iPad® with Retina display
Verizon 4G LTE Broadband Router
DROID CHARGE by SAMSUNG
Pantech Jest™ 2
LG enV®2
Motorola MOTO™ W755
Samsung Galaxy Tab® S
BlackBerry® Tour™ 9630 smartphone
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung ATIV Odyssey™
LG Cosmos™ Touch
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Tab®
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You (2nd Generation)
Samsung Galaxy Note® 10.1 2014 Edition
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Pantech Marauder™
Motorola RAZR V3m
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Alias™ 2
Moto E™ Prepaid
Samsung Galaxy Tab® (10.1)
HTC Rhyme™
Sony Xperia® Z2
Apple® iPad® mini with Retina display
Samsung Knack™
LG VX5500
LG VX8360
Samsung Smooth™
Samsung Galaxy Note® 10.1
iPad® mini 3
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
LG Accolade™
Spectrum™ by LG
LG VX5400
Pantech Hotshot™
HP® Mini 1151NR Netbook
Casio G'zOne Rock™
LG Optimus Zone™
Apple® iPad®
Samsung SCH-u340
Samsung Galaxy Tab® 4
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone Prepaid
Casio G'zOne Brigade®
Samsung Reality™
LG Enlighten®
Nokia Lumia 2520
DROID 2 by MOTOROLA
Verizon Wireless USB760 Modem
LG Chocolate® Touch
LG VX8350
BlackBerry® Curve™ 9330 smartphone
Samsung Haven™
Delphi Connect
Verizon Wireless UMW190 Global USB Modem
LG Ally™
Motorola W385
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Torch™ 9850 smartphone
Casio G'zOne Boulder®
Verizon Wireless USB720 Modem
Pantech Caper™ Prepaid
Samsung SCH-u410
LG Vortex™
Motorola MOTO™ VU204
DROID PRO by MOTOROLA
LG Dare™
Verizon Wireless UM175 USB Modem
Pantech Crux™
Motorola Adventure™ V750
BlackBerry® Curve™ 8330 smartphone
Sony Xperia® PLAY
Verizon Wireless CDM8975
Verizon Wireless USB760 Modem
Samsung SCH-u430
LG enV®
Verizon Converged VOIP Device
Blackberry Classic Non-Camera
Samsung SCH-a930
BlackBerry® 8830 World Edition smartphone
HTC Trophy™
Verizon Wireless Escapade®
Samsung Zeal™
Lumia 2520 Prepaid
DROID XYBOARD 10.1 by MOTOROLA
Dell™ Vostro™ V13 Laptop
Casio EXILIM
Samsung Rogue™
LG VX5200
BlackBerry® Curve™ 8530 smartphone
Samsung Continuum™
Jest™
BlackBerry® Curve™ 9370 smartphone
DROID Eris by HTC
LG Chocolate® 3
LG VX5300
LG Migosm
Motorola MOTOKRZR K1m
Verizon Wireless V740 ExpressCard
Motorola Entice™
LG Voyager™
Verizon Wireless Adamant™
Verizon Wireless G'zOne Type-S
Samsung Galaxy Camera®
LG VX6100
Motorola W315
Samsung Omnia® II
LG Clout™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Trance™
Verizon Wireless Razzle™
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Wireless USB727 Modem
Motorola CITRUS™
LG VX8700
LG Glance™
Motorola V325i
Samsung SCH-a850
LG Versa™
Verizon Wireless UM150 USB Modem
Motorola XOOM™
LG VX8100
LG VX3200
Samsung SCH-a950
Motorola Rival™
LG Fathom®
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
Samsung Gem™
LG VX4500
Samsung FlipShot®
Samsung Juke
Samsung Glyde™
LG Chocolate®
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Curve™ 9310 smartphone
Samsung Gleam®
Samsung SCH-u540
Samsung SCH-u550
Motorola V325
LG VX8600
Nokia 6205
Nokia 7205 Intrigue™
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
Motorola MOTO™ Z6c World Edition
Gateway® LT2016u Netbook
Samsung SCH-a650
LG VX3100
Samsung Alias™
Samsung SCH-a870
LG VX9400
Verizon AD3700 Global USB Modem
Verizon Wireless CDM8950
HTC Apache XV6700
Motorola E815
LG VX3300
Kyocera 7135 Smartphone
Kyocera KWC 2325
LG VX4650
Motorola RAZR V3c
Samsung Renown™
Pantech PN-210
Samsung Sway™
SCH-u410 Prepaid
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
LG Chocolate®
Compaq® Mini CQ10-688nr Netbook
Nokia 6315i
Verizon Wireless AirCard® 595
LG VX3450
Nokia 2705 Shade™ Non-Camera
Motorola DEVOUR™ with MOTOBLUR™
Samsung SCH-i760
DROID R2D2 by MOTOROLA
Pantech PN-215
Sharp KIN™ ONE
Samsung SCH-u620
G'zOne Boulder™ Black and Silver
Samsung SCH-a670
Kyocera K323
Motorola Krave™ ZN4
HP® Mini 210-1076NR Netbook
HP® Mini 110-3098NR Netbook
Motorola V60s
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG Decoy®
LG VENUS™
Pantech PN-820
Motorola Q™
LG VX4600
LG VX6000
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless U630 PC Card
Motorola MOTORAZR maxx Ve
Verizon Wireless PN-300
Kyocera KPC650
Kyocera KX1v
Motorola MOTORIZR Z6tv
Sierra Wireless AirCard® 580
Kyocera KX414
Sierra Wireless AirCard® 555D
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HTC Touch Pro™
Nokia 2605 Mirage
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Verizon Wireless V640
Sharp KIN™ TWOm
HTC Merge®
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Kyocera SE47
Samsung Saga™
Verizon Wireless V620
Motorola V265
Kyocera K404
Motorola V710
LG VX7000
Samsung i600 Smartphone
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
LG VX4700
Samsung SCH-a970
Motorola V276
Verizon Wireless CDM 7075
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6256i
Motorola T720
Sharp KIN™ TWO
Motorola V325xi
BlackBerry® 7750
Verizon KPC680 ExpressCard®
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola T730
LG VX4400B
Sharp KIN™ ONEm
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Samsung SCH-a630
Motorola V276 Prepaid
LG VX10
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Nokia 2366i
Motorola C333
Samsung SCH-a610
Kyocera KX2
Motorola T300p
Samsung N150 Netbook
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Motorola V60p
Motorola C343
Samsung SCH-a990
Nokia 2128i
Samsung SCH-a310
Samsung SCH-a530
Nokia 2285
Motorola V120e
Kyocera KX444
Nokia 6236i
Samsung SCH-i730
LG VX8000
Samsung SCH-a890
Samsung SCH-i830
Motorola V65p

Accessories

DROID BIONIC by Motorola - Docking During a Call
[Video]
Watch this video to learn how to dock during a call on your DROID BIONIC by Motorola.
Length: 0:58
DROID BIONIC by Motorola - Responding to Notifications in Webtop
[Video]
Watch this video to learn how to respond to notifications in Webtop on your DROID BIONIC by Motorola.
Length: 0:33
DROID BIONIC by Motorola - Webtop Basics
[Video]
Watch this video to learn how to use the Webtop Application on your DROID BIONIC by Motorola.
Length: 2:02
DROID BIONIC by Motorola - Webtop Enabled Accessories
[Video]
Watch this video to learn about Webtop Enabled Accessories on your DROID BIONIC by Motorola.
Length: 2:22
DROID BIONIC by Motorola Accessories
[Video]
DROID BIONIC from Motorola: Accessories
Length: 1:57
DROID BIONIC by Motorola Using Webtop
[Video]
DROID BIONIC from Motorola: What is Webtop
Length: :50

Activation & Initial Setup

Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone - New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about the options we offer to insure your device and replace lost, stolen or damaged devices.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.
DROID BIONIC by Motorola - First Time Use
[Video]
Watch this video to learn how to use your DROID BIONIC by Motorola for the first time.
Length: 1:57
DROID BIONIC by Motorola Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your DROID BIONIC by Motorola Smartphone on and off.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Manager - DROID BIONIC by MOTOROLA
[Device-Specific Instructions]
Battery Overview - DROID BIONIC by Motorola
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID BIONIC by Motorola - Mananging Your Battery Power
[Video]
Watch this video to learn how to manage the Battery Power on your DROID BIONIC by Motorola.
Length: 0:44
Soft Reset - DROID BIONIC by Motorola
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

DROID BIONIC by Motorola Simulator: Pairing with a Bluetooth® device
[Interactive Simulation]
Learn how to pair your DROID BIONIC by Motorola with your Bluetooth device.
DROID BIONIC by Motorola Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn Bluetooth functionality on and off on your DROID BIONIC by Motorola.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - DROID BIONIC by Motorola
[Device-Specific Instructions]
Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - DROID BIONIC by Motorola
[Device-Specific Instructions]
Dial a Number - DROID BIONIC by Motorola
[Device-Specific Instructions]
DROID BIONIC by Motorola Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your DROID BIONIC by Motorola.
DTMF - DROID BIONIC by Motorola
[Device-Specific Instructions]
Place a Conference Call from Device
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - DROID BIONIC by Motorola
[Device-Specific Instructions]
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Camera, Photos & Videos

DROID BIONIC by Motorola - Capturing and Sharing Pictures
[Video]
Watch this video to learn how to capture and share pictures on your DROID BIONIC by Motorola.
Length: 1:09
DROID BIONIC by Motorola - Setting up Zumocast
[Video]
Watch this video to learn how to set up Zumocast on your DROID BIONIC by Motorola.
Length: 2:14
DROID BIONIC by Motorola - Using MOTOPRINT
[Video]
Watch this video to learn how to use MOTOPRINT on your DROID BIONIC by Motorola.
Length: 0:48
DROID BIONIC by Motorola - Using Your Gallery
[Video]
Watch this video to learn how to use the Gallery on your DROID BIONIC by Motorola.
Length: 1:09
DROID BIONIC by Motorola - Using Zumocast
[Video]
Watch this video to learn how to use Zumocast on your DROID BIONIC by Motorola.
Length: 1:28
DROID BIONIC by Motorola - Your Own HD Pocket Camcorder
[Video]
Watch this video to learn how to use the HD Pocket Camcorder on your DROID BIONIC by Motorola.
Length: 1:20
DROID BIONIC by Motorola Simulator: Adjusting Video Setting for Messaging
[Interactive Simulation]
A step-by-step guide for adjusting the audio settings of your DROID BIONIC Smartphone.
DROID BIONIC by Motorola Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing videos on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Turning the Flash On
[Interactive Simulation]
An interactive guide on how to turn on the flash for the camera on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Zooming In and Out
[Interactive Simulation]
A step-by-step guide for zooming the camera in and out on your DROID BIONIC Smartphone.
DROID BIONIC by Motorola Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video on your DROID BIONIC by Motorola.
Transfer Pictures/Videos - DROID BIONIC by Motorola
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your DROID BIONIC by Motorola and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for...
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Computer/PC Connectivity

DROID BIONIC by Motorola - Setting up Zumocast
[Video]
Watch this video to learn how to set up Zumocast on your DROID BIONIC by Motorola.
Length: 2:14
DROID BIONIC by Motorola - Using Zumocast
[Video]
Watch this video to learn how to use Zumocast on your DROID BIONIC by Motorola.
Length: 1:28

Contacts

Add a Contact - DROID BIONIC by Motorola
[Device-Specific Instructions]
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Caller-ID Image - DROID BIONIC by Motorola
[Device-Specific Instructions]
Delete a Contact - DROID BIONIC by Motorola
[Device-Specific Instructions]
DROID BIONIC by Motorola - Quick Contacts Widget
[Video]
Watch this video to learn how to use the Quick Contacts Widget on your DROID BIONIC by Motorola.
Length: 1:04
DROID BIONIC by Motorola Simulator: Sharing Contact Information
[Interactive Simulation]
An interactive guide on how to share contact information on your DROID BIONIC by Motorola.
Edit a Contact - DROID BIONIC by Motorola
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - DROID BIONIC by Motorola
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]

Date & Time

Device ID & Info

Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Signal Strength - DROID BIONIC by Motorola
[Device-Specific Instructions]
View MAC Address - DROID BIONIC by Motorola
[Device-Specific Instructions]

Device Settings

Alerts - DROID BIONIC by Motorola
[Device-Specific Instructions]
Automatic Restore - DROID BIONIC by Motorola
[Device-Specific Instructions]
Backlight - DROID BIONIC by Motorola
[Device-Specific Instructions]
DLNA Settings - Android
[Device-Specific Instructions]
DROID BIONIC by Motorola Simulator: Adusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy by adjusting the screen timeout on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your DROID BIONIC by Motorola to silent.
DTMF - DROID BIONIC by Motorola
[Device-Specific Instructions]
System Select - DROID BIONIC by Motorola
[Device-Specific Instructions]

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
DROID BIONIC by Motorola - Setting up Corporate and Personal Email
[Video]
Watch this video to learn how to set up Corporate and Personal Email on your DROID BIONIC by Motorola.
Length: 1:35
DROID BIONIC by Motorola Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to an email with your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your DROID BIONIC by Motorola. .
DROID BIONIC by Motorola Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Switching Between Accounts
[Interactive Simulation]
Discover how to switch between email accounts on your DROID BIONIC by Motorola.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - DROID BIONIC by Motorola
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - DROID BIONIC by Motorola
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - DROID BIONIC by Motorola
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
GPS Location - DROID BIONIC by Motorola
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

DROID BIONIC by Motorola - Home Screen and Notification Panel
[Video]
Watch this video to learn how to use the Home Screen and Notification Panel on your DROID BIONIC by Motorola.
Length: 1:24
DROID BIONIC by Motorola Simulator: Addding Widgets and Apps
[Interactive Simulation]
An interactive guide on how to add widgets and apps on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Create a Favorites Tray folder
[Interactive Simulation]
An interactive guide on how to create a Favorites Tray folder on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Deleting Widgets and Apps
[Interactive Simulation]
A visual guide on how to delete widgets and apps on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Moving Widgets and Apps
[Interactive Simulation]
Learn how to move widgets and apps on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator:Resizing Widgets and Apps
[Interactive Simulation]
An interactive guide on how to resize widgets and apps on your DROID BIONIC by Motorola.
Reset Screen Lock - Android Device Manager
[Device-Specific Instructions]
Window Shade - DROID BIONIC by Motorola
[Device-Specific Instructions]

Internet & Web Browser

Browser Cookies On/Off - DROID BIONIC by Motorola
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID BIONIC by Motorola, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - DROID BIONIC by Motorola
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID BIONIC by Motorola, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
DROID BIONIC by Motorola - Browse-N-Go with Webtop
[Video]
Watch this video to learn how to use Browse-N-Go with Webtop on your DROID BIONIC by Motorola.
Length: 0:38
DROID BIONIC by Motorola - Creating Bookmarks in Webtop
[Video]
Watch this video to learn how to create bookmarks in Webtop on your DROID BIONIC by Motorola.
Length: 0:45
DROID BIONIC by Motorola Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your voice to search the web on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Switching Between Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your DROID BIONIC by Motorola.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
JavaScript Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your DROID BIONIC by Motorola, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
View Browser History - Android
[Device-Specific Instructions]
Web Browser - DROID BIONIC by Motorola
[Device-Specific Instructions]
Websites - DROID BIONIC by Motorola
[Device-Specific Instructions]

Keyboard

Language

Asian Language FAQs
[FAQs]
Learn about using Asian languages on BlackBerry® and Android™ smartphones.
Asian Language Support on Select Smartphones/Tablets
[General Information]
Asian Language Support on Select Smartphones/Tablets
DROID BIONIC by Motorola Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your DROID BIONIC by Motorola.

Lock, Unlock, Password & Security

DROID BIONIC by Motorola Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to lock and unlock your DROID BIONIC by Motorola.
Password Options - DROID BIONIC by Motorola
[Device-Specific Instructions]
Unlock the Device - DROID BIONIC by Motorola
[Device-Specific Instructions]

Memory/Storage

Check Memory - DROID BIONIC by Motorola
[Device-Specific Instructions]
Clear Temporary Internet Files - DROID BIONIC by Motorola
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID BIONIC by Motorola, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
DROID BIONIC by Motorola Simulator: Inserting an SD Card
[Interactive Simulation]
A visual walkthrough on how to insert an SD Card on your DROID BIONIC by Motorola.
DROID BIONIC by Motorola Simulator: Removing an SD Card
[Interactive Simulation]
An interactive walkthrough on how to remove an SD Card from your DROID BIONIC by Motorola.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

DROID BIONIC by Motorola - Creating a Mobile WiFi Hotspot
[Video]
Watch this video to learn how to create a Mobile Hotspot on your DROID BIONIC by Motorola.
Length: 0:48
DROID BIONIC by Motorola Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulation]
Learn how to turn mobile hotspot on and off on your DROID BIONIC by Motorola.
Mobile HotSpot - DROID BIONIC by Motorola
[Device-Specific Instructions]
Mobile HotSpot On/Off - DROID BIONIC by Motorola
[Device-Specific Instructions]
This helps to determine how to turn on/off your Mobile Hotspot or when you're having trouble setting up or connecting to WiFi, your Mobile Hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Music

Delete Music - DROID BIONIC by Motorola
[Device-Specific Instructions]
DROID BIONIC by Motorola - Setting up Zumocast
[Video]
Watch this video to learn how to set up Zumocast on your DROID BIONIC by Motorola.
Length: 2:14
DROID BIONIC by Motorola - Using Zumocast
[Video]
Watch this video to learn how to use Zumocast on your DROID BIONIC by Motorola.
Length: 1:28
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - DROID BIONIC by Motorola
[Device-Specific Instructions]
Transfer Music Files - DROID BIONIC by Motorola
[Device-Specific Instructions]
To transfer or move music files / songs between your DROID BIONIC by Motorola and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update: DROID BIONIC by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID BIONIC by MOTOROLA.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
DROID Bionic by Motorola Simulator: Removing a SIM Card
[Interactive Simulation]
Learn how to remove a SIM card from your DROID BIONIC by Motorola.
Insert the SIM Card - DROID BIONIC by Motorola
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Inserting a SIM Card
[Interactive Simulation]
Discover how to insert a SIM card on your DROID BIONIC by Motorola.
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove the SIM Card - DROID BIONIC by Motorola
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Unblock SIM PIN - DROID BIONIC by Motorola
[Device-Specific Instructions]

Sounds, Volume & Audio

Alerts - DROID BIONIC by Motorola
[Device-Specific Instructions]
DROID BIONIC by Motorola Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your DROID BIONIC by Motorola.
Set Ringtones - DROID BIONIC by Motorola
[Device-Specific Instructions]
Speakerphone - DROID BIONIC by Motorola
[Device-Specific Instructions]
Vibrate Mode - DROID BIONIC by Motorola
[Device-Specific Instructions]
Volume Controls - DROID BIONIC by Motorola
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Auto Signature - DROID BIONIC by Motorola
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - DROID BIONIC by Motorola
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
DROID BIONIC by Motorola - Video Chatting
[Video]
Watch this video to learn how to use Video Chatting on your DROID BIONIC by Motorola.
Length: 0:54
DROID Bionic by Motorola Simulator: Ignoring a Call and Sending a Message
[Interactive Simulation]
Discover how to ignore a call and send a message on your DROID Bionic by Motorola.
How To Use Verizon Messages
[Video]
Verizon Messages is a new text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily. Customize the color and font size of your messages. Use Integrated Messaging to keep up with your messages on your phone, tablet and computer. Take...
Length: 2:57
Message Options - DROID BIONIC by Motorola
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

Media Share - Android™
[Device-Specific Instructions]
Transfer Music Files - DROID BIONIC by Motorola
[Device-Specific Instructions]
To transfer or move music files / songs between your DROID BIONIC by Motorola and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...
Transfer Pictures/Videos - DROID BIONIC by Motorola
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your DROID BIONIC by Motorola and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for...
USB Mass Storage - DROID BIONIC by Motorola
[Device-Specific Instructions]

TV

DLNA Settings - Android
[Device-Specific Instructions]
DLNA Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]
DROID BIONIC by Motorola - Mirror Mode
[Video]
Watch this video to learn how to use Mirror Mode on your DROID BIONIC by Motorola.
Length: 0:50
HDMI Format - Android™
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - DROID BIONIC by Motorola
[Device-Specific Instructions]

Wallpapers/Theme

DROID BIONIC by Motorola Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the wallpaper on your DROID BIONIC by Motorola.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - DROID BIONIC by Motorola
[Device-Specific Instructions]

Still Have Questions?


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Attend a Workshop
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