Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Convoy™ 3
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
BlackBerry® Tour™ 9630 smartphone
LG Optimus Exceed™ Prepaid
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
Brigadier™ by Kyocera
DROID by MOTOROLA
LG Decoy®
Motorola Entice™
LG G Vista
Verizon Wireless UM175 USB Modem
LG enV®2
LG Optimus Zone™
LG VX5200
BlackBerry® Q10 smartphone
HTC One® remix
Motorola V276
Sony Xperia® PLAY
Motorola V325
LG enV®
Verizon Wireless PN-300
LG VX8600
Samsung SCH-a630
LTE Internet (Installed)
Samsung Galaxy Note® Pro
LG Chocolate®
Motorola XOOM™
Verizon Wireless CDM 7075
Kyocera K323
Verizon Wireless AirCard® 595U USB Modem
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Pantech Caper™ Prepaid
Nokia Lumia 928
Pantech Breakout™
Pantech Perception™
Apple® iPad® 2
Verizon 4G LTE USB Modem 551L
THUNDERBOLT™ by HTC
Verizon Wireless Home Phone
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG VX8700
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon AD3700 Global USB Modem
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
LG Clout™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy™ Stratosphere™
Nokia 6315i
LG VX8100
Verizon Wireless USB760 Modem
DROID RAZR MAXX HD by MOTOROLA
Lucid™ by LG
iPad® mini 3
LG Accolade™
iPad® Air 2
Sony Xperia® Z3v
Motorola Rapture™ VU30
Motorola V276 Prepaid
LG Voyager™
Motorola E815
LG VX3300
Kyocera KPC650
Motorola MOTO Q™ music 9m
Kyocera KX1v
Nokia 6256i
Motorola T720
LG Migosm
LG VX10
Sharp KIN™ ONE
Apple® iPad® mini
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Ellipsis™ 8
Gear S®
Nokia 6205
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Boulder®
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
LG VX8350
Samsung SCH-a850
Droid Turbo by Motorola
Droid Turbo in Ballistic Nylon
LG VENUS™
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
Samsung Galaxy Note® 10.1
BlackBerry® Z10 smartphone
Samsung Brightside™
Gateway® LT2016u Netbook
GizmoPal™
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
LG G2
DROID RAZR MAXX by MOTOROLA
Apple® iPhone® 5c
DROID ULTRA by MOTOROLA
Apple® iPhone® 5s
DROID MAXX by MOTOROLA
DROID RAZR HD by MOTOROLA
Verizon 4G LTE Broadband Router
DuraXV
Motorola Adventure™ V750
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone Prepaid
Hydro ELITE by KYOCERA
LG Glance™
LG VX5400
LG VX5500
BlackBerry® Z30 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Chocolate® 3
DROID INCREDIBLE 2 by HTC
Pantech PN-820
Samsung Intensity® III
Delphi Connect with 4G LTE Mobile Hotspot
Delphi Connect
LG Dare™
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Luge™ by Motorola Prepaid
Nokia 7205 Intrigue™
DROID MINI by MOTOROLA
HTC Desire® 612
Verizon Wireless USB720 Modem
BlackBerry® 8830 World Edition smartphone
Motorola Q™
Apple® iPad® with Retina display
BlackBerry® Curve™ 8330 smartphone
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Samsung Network Extender
Pantech 4G LTE Global USB Modem UML290
Verizon Wireless PC5750 PC Card
Galaxy Note® Edge
Jetpack® MiFi® 6620L
Nokia 2605 Mirage
LG G Pad 8.3 LTE
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Google Nexus 7
Samsung Haven™
Motorola Rival™
Motorola V325i
LG Optimus Exceed™ 2
LG G3
Sony Xperia® Z2
LG Versa™
LG VX8300
Samsung Alias™
Pantech Hotshot™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Motorola MOTO™ W755
BlackBerry® Curve™ 8530 smartphone
Samsung Galaxy Note® II
Samsung ATIV Odyssey™
Samsung Convoy™ 2
Samsung Galaxy Tab® (10.1)
Samsung SCH-a670
LG VX3200
Samsung Galaxy S® III
Samsung SCH-a650
Samsung Galaxy Stellar™
Samsung Galaxy S® 4 mini
Samsung Gusto®
Samsung Omnia® II
LG VX3450
LG VX4600
Moto X™ (2nd Gen.)
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Marauder™
Pantech Jest™ 2
BlackBerry® 7750
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
LG Cosmos™ 2
LG Extravert™
Kyocera SE47
Lucid™2 by LG
LG Revere®
Kyocera 7135 Smartphone
Nokia Lumia 822
HTC One® max
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Gusto® 3
LG VX3100
Samsung Saga™
Motorola C333
Samsung SCH-a610
HTC Rezound™
Samsung Reality™
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Moto G™ by Motorola
LG Optimus Zone™ 2
DROID X by MOTOROLA
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Samsung Galaxy Note® 4
Samsung Alias™ 2
Jest™
Samsung Convoy™
Kyocera K404
Verizon SureResponse®
Windows Phone 8X by HTC
Motorola V710
Samsung Galaxy S® III mini
Nokia 7705 Twist™
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Sierra Wireless AirCard® 580
Verizon 4G LTE USB Modem UML295
Spectrum™ 2 by LG
Samsung Intensity® II
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
LG VX5300
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG Chocolate®
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung Galaxy Tab® 4 (8.0)
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Casio G'zOne Commando® 4G LTE
Apple® iPad® mini with Retina display
LG Enlighten®
Galaxy Nexus by Samsung
Apple® iPad® Air™
DROID XYBOARD 10.1 by MOTOROLA
DROID RAZR M by MOTOROLA
DROID INCREDIBLE 4G LTE by HTC
DROID DNA by HTC
DROID 4 by MOTOROLA
Nokia 2128i
Casio G'zOne Ravine® 2 Non-Camera
Casio G'zOne Ravine® 2
HP® Pavilion dm1-2010nr Entertainment Notebook
Casio G'zOne Commando®
BlackBerry® Curve™ 9370 smartphone
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Nexus 6™
BlackBerry® Bold™ 9930 smartphone without camera
BlackBerry® Bold™ 9930 smartphone
BlackBerry® Curve™ 9310 smartphone
Apple® iPhone® 4s
Apple® iPhone® 5
Samsung i700 Pocket PC
Apple® iPhone® 4
Samsung Galaxy Camera®
Blackberry Classic Non Camera
Samsung Galaxy Core Prime™
Blackberry Classic
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Sharp KIN™ TWOm
Motorola V60s
Dell™ Vostro™ V13 Laptop
Sharp KIN™ ONEm
Nokia 2285
LG Vortex™
Verizon Ellipsis™ Jetpack®
Lumia 2520 Prepaid
Motorola V120e
Sierra Wireless AirCard® 555D
Nokia Lumia Icon
Samsung Galaxy Legend™
HTC Merge®
LG 4G LTE USB Modem VL600
BlackBerry® Torch™ 9850 smartphone
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Motorola XOOM™ 4G LTE
Samsung Galaxy Tab® 4 (10.1)
Nokia 6215i
Casio G'zOne Brigade®
Casio G'zOne Rock™
Casio G'zOne Ravine®
Nokia 6015i Prepaid
DROID X2 by MOTOROLA
Samsung Illusion™
DROID 3 by MOTOROLA
Revolution™ by LG
Verizon Wireless Blitz® Prepaid
DROID BIONIC by MOTOROLA
Verizon Wireless Adamant™
Verizon Wireless USB760 Modem
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Note® 10.1 2014 Edition
Kyocera KX444
HTC® Ozone™ with TALKS™ for Verizon Wireless
Samsung Galaxy Tab® 2 (10.1)
LG VX4650
Nokia Lumia 2520
Casio EXILIM
Samsung Fascinate™
Samsung Galaxy Tab® 2 (7.0)
LG Cosmos™
LG Chocolate® Touch
DROID 2 GLOBAL by MOTOROLA
DROID Eris by HTC
Samsung Galaxy Tab® S
Samsung SCH-a870
DROID INCREDIBLE by HTC
DROID 2 by MOTOROLA
Samsung Galaxy S® 5
LG VX8360
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung Galaxy Note® 3
Samsung SCH-i730
LG Ally™
LG V
Samsung Rogue™
Samsung SCH-u340
Samsung Intensity®
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
LG enV®3
HTC One®
HTC One® (M8)
Samsung ATIV SE™
Moto E™ Prepaid
LG Revere® 3
Motorola Barrage™
LG enV® TOUCH
BlackBerry® Curve™ 9330 smartphone
Samsung Trance™
Samsung Continuum™
LG Cosmos™ Touch
Samsung Omnia®
BlackBerry® 7250
Samsung SCH-u550
Motorola RAZR V3m
LG VX4700
Verizon Wireless USB1000 Global USB Modem
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Glyde™
Verizon 4G LTE Broadband Router with Voice
HTC One® (M8) for Windows®
Samsung Galaxy S® 4
LG Exalt™
Moto X™ by Motorola
Enact™ by LG
Spectrum™ by LG
Pantech PN-210
Motorola RAZR V3c
Apple® iPad® with Wi-Fi + 4G
Samsung Knack™
Pantech Crux™
Moto X™ - Designed by You
LG Octane™
Verizon Ellipsis™ 7
LG Fathom®
LG VX9400
Verizon Wireless V740 ExpressCard
Samsung Gem™
LG Extravert™ 2
DROID CHARGE by SAMSUNG
HTC Touch Pro™
LG Revere® 2
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Samsung Gusto® 2
Samsung Galaxy Tab®
Verizon Wireless U630 PC Card
Samsung SCH-a970
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Lucid™3 by LG
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Cosmos™ 3
Samsung SCH-i830
HTC Apache XV6700
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Apple® iPad®
LG VX6100
DROID PRO by MOTOROLA
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech PN-215
Motorola V65p

Activation & Initial Setup

Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone - New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your DROID DNA by HTC – Existing Customers
[How to Use Guide]
Activating and Setting Up Your DROID DNA by HTC - Existing Verizon Wireless Customers
Activating Your DROID DNA by HTC – New Customers
[How to Use Guide]
Activating and Setting Up Your DROID DNA by HTC - New Verizon Wireless Customers
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about the options we offer to insure your device and replace lost, stolen or damaged devices.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Setup - Caller Name ID
[Device-Specific Instructions]
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.
Droid DNA by HTC Simulator: Finding More Help
[Interactive Simulation]
Discover how to find instructional videos for more help on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your Droid DNA by HTC on and off.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - Charging Habits - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Overview - DROID DNA by HTC
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Enable/Disable Fast Boot - DROID DNA by HTC
[Device-Specific Instructions]
Extend Battery Life - DROID DNA by HTC
[Device-Specific Instructions]
Soft Reset - DROID DNA by HTC
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth® Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Bluetooth® On/Off - DROID DNA by HTC
[Device-Specific Instructions]
DROID DNA by HTC - Bluetooth Car Kit
[PDF]
DROID DNA by HTC Bluetooth Car Kit Support for Verizon Wireless Subscribers.
Droid DNA by HTC Simulator: Pairing With a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Droid DNA by HTC with your Bluetooth device.
Droid DNA by HTC Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Discover how to use your Droid DNA by HTC to share media using bluetooth.
Droid DNA by HTC Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn on and off Bluetooth functionality on your Droid DNA by HTC.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - DROID DNA by HTC
[Device-Specific Instructions]
Airplane/Standalone Mode - DROID DNA by HTC
[Device-Specific Instructions]
Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - DROID DNA by HTC
[Device-Specific Instructions]
Dial a Number - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Dialing by Voice
[Interactive Simulation]
Discover how to place a call using your voice on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Droid DNA by HTC to call a new number.
Droid DNA by HTC Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Discover how to teach kids to dial 911 on your Droid DNA by HTC Smartphone.
Place a Conference Call - DROID DNA by HTC
[Device-Specific Instructions]
Place a Conference Call from Device
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - DROID DNA by HTC
[Device-Specific Instructions]
Remove a Speed Dial - DROID DNA by HTC
[Device-Specific Instructions]
Restriction Settings - DROID DNA by HTC
[Device-Specific Instructions]
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Camera, Photos & Videos

Camera Settings - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video settings to send it in an email or text message on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Changing the Camera from Rear to Front-Facing for Pictures
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Changing the Camera from Rear to Front-Facing for Video
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video on your Droid DNA by HTC
Droid DNA by HTC Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Droid DNA by HTC
Droid DNA by HTC Simulator: Turning the Flash On and Off
[Interactive Simulation]
Learn how to turn the camera flash on and off on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Zooming In and Out for Pictures
[Interactive Simulation]
An interactive guide on how to zoom in and out for taking pictures with your Droid DNA by HTC.
Droid DNA by HTC Simulator: Zooming In and Out for Video
[Interactive Simulation]
Learn how to zoom in and out of a video using your Droid DNA by HTC.
Play/Copy Media (DLNA) - DROID DNA by HTC
[Device-Specific Instructions]
Record and Share a Video - DROID DNA by HTC
[Device-Specific Instructions]
Take and Share a Picture - DROID DNA by HTC
[Device-Specific Instructions]
Transfer Pictures/Videos - DROID DNA by HTC
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your DROID DNA by HTC and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Pictures/Videos - DROID DNA by HTC
[Device-Specific Instructions]

Computer/PC Connectivity

Tethered Modem Connection - Droid DNA by HTC
[Device-Specific Instructions]

Contacts

Add a Contact - DROID DNA by HTC
[Device-Specific Instructions]
Add to Contacts - Caller Name ID
[Device-Specific Instructions]
Add to Contacts Settings - Caller Name ID
[Device-Specific Instructions]
Caller-ID Image - DROID DNA by HTC
[Device-Specific Instructions]
Contact Display Options - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add and delete a contact from your favorites on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Assigning a Speed Dial Number
[Interactive Simulation]
Learn how to assign a speed dial number on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Creating and Adding to a Group
[Interactive Simulation]
Learn how to create and add contacts to a group on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Creating and Adding to a Group
[Interactive Simulation]
Learn how to add a contact to a group on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing the information of one of your contacts with someone else your Droid DNA by HTC Smartphone.
Edit a Contact - DROID DNA by HTC
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Link/Unlink Contacts - DROID DNA by HTC
[Device-Specific Instructions]
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - DROID DNA by HTC
[Device-Specific Instructions]
This helps when you can't connect to the Internet /have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Enable/Disable Data - DROID DNA by HTC
[Device-Specific Instructions]
Optimize Data Usage - DROID DNA by HTC
[Device-Specific Instructions]
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]

Date & Time

Date and Time Settings - DROID DNA by HTC
[Device-Specific Instructions]

Device ID & Info

Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Signal Strength - DROID DNA by HTC
[Device-Specific Instructions]
View MAC Address - DROID DNA by HTC
[Device-Specific Instructions]
View Phone Information - DROID DNA by HTC
[Device-Specific Instructions]
View PRL/ERI ID - DROID DNA by HTC
[Device-Specific Instructions]

Device Search

Droid DNA by HTC Simulator: Searching the Web from the Home Screen
[Interactive Simulation]
Discover how to search the web from the Home screen on your Droid DNA by HTC.

Device Settings

Accelerometer Rotation - DROID DNA by HTC
[Device-Specific Instructions]
Account Sync Settings - DROID DNA by HTC
[Device-Specific Instructions]
Adjust Font Settings - DROID DNA by HTC
[Device-Specific Instructions]
Airplane/Standalone Mode - DROID DNA by HTC
[Device-Specific Instructions]
Alerts - DROID DNA by HTC
[Device-Specific Instructions]
Automatic Restore - DROID DNA by HTC
[Device-Specific Instructions]
Backlight - DROID DNA by HTC
[Device-Specific Instructions]
Display Settings - DROID DNA by HTC
[Device-Specific Instructions]
DLNA Settings - Android™
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access the Settings menu of your Droid DNA by HTC.
Droid DNA by HTC Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Droid DNA by HTC by adjusting the screen timeout.
Droid DNA by HTC Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security to help keep others from using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Droid DNA by HTC to silent.
Droid DNA by HTC Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Droid DNA by HTC to airplane mode.
Quick Settings - DROID DNA by HTC
[Device-Specific Instructions]
System Select - DROID DNA by HTC
[Device-Specific Instructions]
Touchscreen Settings - DROID DNA by HTC
[Device-Specific Instructions]

Email/Gmail

Account Sync Settings - DROID DNA by HTC
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete a Gmail™ Message - DROID DNA by HTC
[Device-Specific Instructions]
Delete an Email Message - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to an email with your Droid DNA by HTC.
Droid DNA by HTC Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a group with your Droid DNA by HTC
Droid DNA by HTC Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Switching Between Email Accounts
[Interactive Simulation]
A visual guide for viewing multiple email accounts on your Droid DNA by HTC.
Gmail™ Auto Signature - DROID DNA by HTC
[Device-Specific Instructions]
Gmail™ Notifications - DROID DNA by HTC
[Device-Specific Instructions]
Gmail™ Synchronization - DROID DNA by HTC
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - DROID DNA by HTC
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - DROID DNA by HTC
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving emails issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - DROID DNA by HTC
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to an Email Message - DROID DNA by HTC
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]
View Email Messages - DROID DNA by HTC
[Device-Specific Instructions]
View Gmail™ Messages - DROID DNA by HTC
[Device-Specific Instructions]

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
GPS Location - DROID DNA by HTC
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Droid DNA by HTC Simulator: Adding and Deleting Home Screens
[Interactive Simulation]
Discover how to add and delete home screens on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add a folder for apps on the Home screen of your Droid DNA by HTC.
Droid DNA by HTC Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to the Home screen on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
Learn how to move widgets and apps on the Home screen of your Droid DNA by HTC.
Droid DNA by HTC Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Learn how to remove widgets and apps from the Home screen on your Droid DNA by HTC.
Droid DNA by HTC Simulator:Resizing Widgets on the Home Screen
[Interactive Simulation]
Learn how to resize widgets on the Home Screen on your Droid DNA by HTC.
Manage Icons - DROID DNA by HTC
[Device-Specific Instructions]
Rename Home Screen Folder - DROID DNA by HTC
[Device-Specific Instructions]
View Home Screen Panels - DROID DNA by HTC
[Device-Specific Instructions]
Window Shade - DROID DNA by HTC
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - DROID DNA by HTC
[Device-Specific Instructions]
Browser Cookies On/Off - DROID DNA by HTC
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID DNA by HTC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - DROID DNA by HTC
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID DNA by HTC, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Delete a Browser Bookmark - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Bookmarking a Website
[Interactive Simulation]
Discover how to bookmark a website on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to search the Internet using the keypad on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Opening and Closing a Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows and tabs in the web browser of your Droid DNA by HTC.
Droid DNA by HTC Simulator: Searching the Web by Voice
[Interactive Simulation]
Learn how to search the Internet using your voice on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Switching Between Windows
[Interactive Simulation]
Discover how to switch windows in the web browser of your Droid DNA by HTC.
Edit a Browser Bookmark - DROID DNA by HTC
[Device-Specific Instructions]
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
JavaScript Settings - DROID DNA by HTC
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your DROID DNA by HTC, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Launch a Browser Bookmark - DROID DNA by HTC
[Device-Specific Instructions]
View Browser History - Android
[Device-Specific Instructions]
Web Browser - DROID DNA by HTC
[Device-Specific Instructions]
Websites - DROID DNA by HTC
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn about using Asian languages on BlackBerry® and Android™ smartphones.
Asian Language Support on Select Smartphones/Tablets
[General Information]
Asian Language Support on Select Smartphones/Tablets
Droid DNA by HTC Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Droid DNA by HTC.
Language Selection - DROID DNA by HTC
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Change Device Password - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen of your Droid DNA by HTC.
Password Options - DROID DNA by HTC
[Device-Specific Instructions]
Restriction Settings - DROID DNA by HTC
[Device-Specific Instructions]
Set Up Screen Lock - DROID DNA by HTC
[Device-Specific Instructions]
Turn Off Screen Lock - DROID DNA by HTC
[Device-Specific Instructions]
Unlock the Device - DROID DNA by HTC
[Device-Specific Instructions]

Memory/Storage

Check Memory - DROID DNA by HTC
[Device-Specific Instructions]
Clear Temporary Internet Files - DROID DNA by HTC
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID DNA by HTC, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Remove the Memory Card - Android™
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

Droid DNA by HTC Simulator: Setting Security on Mobile Hotspot
[Interactive Simulation]
Learn how to set mobile hotspot security on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulation]
Learn how to turn mobile hotspot functionality on and off from your Droid DNA by HTC.
Mobile HotSpot - DROID DNA by HTC
[Device-Specific Instructions]
Mobile HotSpot On/Off - DROID DNA by HTC
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot Settings - DROID DNA by HTC
[Device-Specific Instructions]

Music

Create a Music Playlist - DROID DNA by HTC
[Device-Specific Instructions]
Delete a Music Playlist - DROID DNA by HTC
[Device-Specific Instructions]
Delete Music - DROID DNA by HTC
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - DROID DNA by HTC
[Device-Specific Instructions]
Play Music Files - Verizon Cloud - Macintosh
[Device-Specific Instructions]
Rename a Music Playlist - DROID DNA by HTC
[Device-Specific Instructions]
Transfer Music Files - DROID DNA by HTC
[Device-Specific Instructions]
To transfer or move music files / songs between your DROID DNA by HTC and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

Droid DNA by HTC Simulator: Accessing and Clearing the Notifications Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your Droid DNA by HTC.
Droid DNA by HTC Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens on your Droid DNA by HTC.
Recently Used Apps - DROID DNA by HTC
[Device-Specific Instructions]

Near Field Communication (NFC)

Droid DNA by HTC Simulator: Using Near Field Communication (NFC)
[Interactive Simulation]
Discover how to use your Droid DNA by HTC to share media using Near Field Communication.
Tap & Pay - DROID DNA by HTC
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Install System Updates - DROID DNA by HTC
[Device-Specific Instructions]
Software Update: DROID DNA by HTC
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID DNA by HTC.
View Software Version - DROID DNA by HTC
[Device-Specific Instructions]

SIM Card

4G SIM Card FAQs
[FAQs]
Learn about 4G SIM cards that's necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
Droid DNA by HTC Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a SIM card in your Droid DNA by HTC.
Droid DNA by HTC Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a Micro SIM card from your Droid DNA by HTC.
Insert the SIM Card - DROID DNA by HTC
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locating the 4G SIM PIN/PUK - VEC Website
[Device-Specific Instructions]
Modify the SIM PIN - DROID DNA by HTC
[Device-Specific Instructions]
NFC SE SIM Card FAQs
[FAQs]
Learn about the NFC SE SIM card needed to use Softcard™ and other NFC payment services.
Remove the SIM Card - DROID DNA by HTC
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Unblock SIM PIN - DROID DNA by HTC
[Device-Specific Instructions]
View the SIM Card Number - DROID DNA by HTC
[Device-Specific Instructions]

Sounds, Volume & Audio

Alerts - DROID DNA by HTC
[Device-Specific Instructions]
Set Ringtones - DROID DNA by HTC
[Device-Specific Instructions]
Speakerphone - DROID DNA by HTC
[Device-Specific Instructions]
Vibrate Mode - DROID DNA by HTC
[Device-Specific Instructions]
Volume Controls - DROID DNA by HTC
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Auto Receive Messages - DROID DNA by HTC
[Device-Specific Instructions]
Auto Signature - DROID DNA by HTC
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - DROID DNA by HTC
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message from your Droid DNA by HTC.
Droid DNA by HTC Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from your Droid DNA by HTC.
Droid DNA by HTC Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message from your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sending a Text Message to a Group
[Interactive Simulation]
An interactive guide on how to send a text message to a group from your Droid DNA by HTC.
Droid DNA by HTC Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using voice to text on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a contact on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator:Sending a Text Message
[Interactive Simulation]
An interactive how-to guide for sending a text on your Droid DNA by HTC.
How To Use Verizon Messages
[Video]
Verizon Messages is a new text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily. Customize the color and font size of your messages. Use Integrated Messaging to keep up with your messages on your phone, tablet and computer. Take...
Length: 2:57
Message Options - DROID DNA by HTC
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Set Default SMS App - DROID DNA by HTC
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
View Text Messages - DROID DNA by HTC
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Capture a Screenshot - DROID DNA by HTC
[Device-Specific Instructions]
Cut, Copy and Paste Text - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Discover how to capture and view pictures of the screen on your Droid DNA by HTC.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

Transfer Music Files - DROID DNA by HTC
[Device-Specific Instructions]
To transfer or move music files / songs between your DROID DNA by HTC and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures/Videos - DROID DNA by HTC
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your DROID DNA by HTC and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Mass Storage - DROID DNA by HTC
[Device-Specific Instructions]

TV

DLNA Settings - Android™
[Device-Specific Instructions]
DLNA Settings - DROID DNA by HTC
[Device-Specific Instructions]
Play/Copy Media (DLNA) - DROID DNA by HTC
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - DROID DNA by HTC
[Device-Specific Instructions]

Wallpapers/Theme

Droid DNA by HTC Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
Discover how to set a picture as the background on your Droid DNA by HTC.
Wallpaper - Picture - DROID DNA by HTC
[Device-Specific Instructions]

Wi-Fi & Network

Add a Wi-Fi Network - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Discover how to use your Droid DNA by HTC to connect to the Internet with a Wi-Fi network.
Droid DNA by HTC Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notifications on your Droid DNA by HTC.
Network Mode Settings - DROID DNA by HTC
[Device-Specific Instructions]
Re-installing PC Card / USB Modem Drivers
[Device-Specific Instructions]
Remove Wi-Fi Connection - DROID DNA by HTC
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - DROID DNA by HTC
[Device-Specific Instructions]

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store
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