' DROID DNA by HTC Support | Verizon Wireless
Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Galaxy S® 6
Apple® iPhone® 5c
DROID MAXX by MOTOROLA
LG Terra™
Apple® iPad® 2
Samsung Galaxy Note® 4
Apple® iPhone® 5
Apple® iPhone® 4s
LG G3
Samsung Convoy™ 3
Apple® iPhone® 4
Verizon Ellipsis™ 7
Droid Turbo by Motorola
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® III
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Note® 3
Samsung Galaxy S® 6 edge
LG G2
Samsung Network Extender
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Ellipsis™ 8
DROID RAZR M by MOTOROLA
LG Cosmos™ 3
DROID MINI by MOTOROLA
Jetpack® MiFi® 6620L
LG G4™
LG G Pad 8.3 LTE
LG Extravert™ 2
HTC One® (M8)
DROID ULTRA by MOTOROLA
LG Revere® 3
Brigadier™ by Kyocera
Sony Xperia® Z3v
Casio G'zOne Commando® 4G LTE
Verizon Wireless Home Phone
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Note® II
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Galaxy Note® Edge
Samsung Gusto® 3
Nokia Lumia 928
Moto X™ (2nd Gen.)
Moto X™ by Motorola
Samsung Galaxy S® 4 mini
LG G Vista
HTC One®
Casio G'zOne Ravine® 2
DuraXV
Casio G'zOne Commando®
LG Optimus Exceed™ 2
Verizon 4G LTE Broadband Router with Voice
Samsung Brightside™
Ellipsis™ Jetpack® MHS800L
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto G™ by Motorola
DROID RAZR MAXX HD by MOTOROLA
Lucid™3 by LG
DROID DNA by HTC
G Pad™ 7.0 LTE
DROID RAZR HD by MOTOROLA
Nexus 6™
DROID RAZR by MOTOROLA
Nokia Lumia 822
Samsung Gusto® 2
Samsung Galaxy S® III mini
Transpyre™ Prepaid
Samsung Intensity® II
Samsung Convoy™ 2
Verizon 4G LTE USB Modem UML295
HTC One M9
Samsung Intensity® III
Gear S®
LG Exalt™
Nokia Lumia Icon
DROID RAZR MAXX by MOTOROLA
Samsung Galaxy J1™ Prepaid
Moto E™ Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LTE Internet (Installed)
GizmoPal™
LG Optimus Zone™ 2 Prepaid
LG Cosmos™ 2
Microsoft Lumia 735
BlackBerry® Bold™ 9930 smartphone
DROID Eris by HTC
Samsung Illusion™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
BlackBerry® Z10 smartphone
LG Octane™
Samsung Galaxy Tab® 4 (10.1)
iPad® Air 2
HTC One® remix
Lucid™2 by LG
LG Revere®
DROID 4 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Gusto®
LG Revere® 2
Verizon 4G LTE USB Modem 551L
HTC Desire® 612
G Pad™ 10.1 LTE
BlackBerry® Z30 smartphone
Samsung Convoy™
Lucid™ by LG
HTC One® (M8) for Windows®
Blackberry Classic
Verizon Wireless AirCard® 595
LG Cosmos™
BlackBerry® Q10 smartphone
LG enV®3
Enact™ by LG
Samsung Galaxy Stellar™
DROID BIONIC by MOTOROLA
LG Accolade™
Windows Phone 8X by HTC
Samsung Haven™
Samsung Galaxy™ Stratosphere™ II
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Galaxy Nexus by Samsung
Pantech Perception™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy Tab® 2 (7.0)
Hydro ELITE by KYOCERA
LG Extravert™
Apple® iPad® Air™
DROID INCREDIBLE 2 by HTC
HTC One® max
Moto X™ - Designed by You (2nd Generation)
Verizon 4G LTE Broadband Router
iPad® mini 3
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Verizon SureResponse®
DROID INCREDIBLE 4G LTE by HTC
Samsung Galaxy Tab® S
Apple® iPad® mini
Samsung Galaxy Tab® 4 (8.0)
DROID X2 by MOTOROLA
Samsung Galaxy™ Stratosphere™
DROID X by MOTOROLA
Samsung SCH-u340
Spectrum™ 2 by LG
Pantech Jest™ 2
Samsung Galaxy Note® Pro
Google Nexus 7
Apple® iPad® with Wi-Fi + 4G
DROID 3 by MOTOROLA
Samsung Intensity®
Motorola Barrage™
LG enV® TOUCH
Samsung Knack™
Lancet™
Luge™ by Motorola Prepaid
Samsung Galaxy Tab®
LG VX8300
Pantech Hotshot™
Casio G'zOne Boulder®
THUNDERBOLT™ by HTC
Apple® iPad® with Retina display
LG 4G LTE USB Modem VL600
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Pantech Breakout™
LG Cosmos™ Touch
LG enV®2
Motorola MOTO™ W755
Samsung ATIV SE™
Samsung Galaxy Legend™
DROID by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID INCREDIBLE by HTC
HTC Rezound™
Moto X™ - Designed by You
LG G Pad™ X8.3
Samsung Smooth™
Pantech Marauder™
Verizon Wireless USB760 Modem
Delphi Connect with 4G LTE Mobile Hotspot
Motorola XOOM™ 4G LTE
Motorola RAZR V3m
Apple® iPad® mini with Retina display
Intuition™ by LG
DROID CHARGE by SAMSUNG
Samsung ATIV Odyssey™
Samsung Alias™ 2
LG Migosm
LG Optimus Exceed™ Prepaid
Nokia 2366i
LG VX5500
Casio G'zOne Rock™
Casio G'zOne Brigade®
Samsung Galaxy Note® 10.1
LG VX8360
Samsung Galaxy Note® 10.1 2014 Edition
BlackBerry® Bold™ 9930 smartphone without camera
HTC Rhyme™
Dell™ Vostro™ V13 Laptop
Nokia 6256i
Nokia Lumia 2520
Sony Xperia® Z2
LG VX5400
Samsung Galaxy Tab® (10.1)
DROID 2 GLOBAL by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone Prepaid
Samsung Alias™
Spectrum™ by LG
LG Optimus Zone™
Verizon Wireless UMW190 Global USB Modem
Pantech PN-215
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Vortex™
Samsung Reality™
Motorola W385
Verizon Wireless UM175 USB Modem
Samsung SCH-u410
Verizon Wireless AirCard® 595U USB Modem
Revolution™ by LG
BlackBerry® Tour™ 9630 smartphone
LG Enlighten®
Motorola RAZR V3m in Gray
Samsung Galaxy Tab® 4
Pantech Crux™
LG Chocolate® Touch
LG VX8350
Verizon Wireless USB720 Modem
DROID 2 by MOTOROLA
Sharp KIN™ ONEm
Apple® iPad®
LG Ally™
Samsung Galaxy Tab® (7.7)
Pantech Caper™ Prepaid
BlackBerry® Pearl™ Flip 8230 smartphone
BlackBerry® Curve™ 9330 smartphone
Delphi Connect
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless Escapade®
Motorola MOTO™ VU204
LG Dare™
Motorola Adventure™ V750
Blackberry Classic Non-Camera
DROID PRO by MOTOROLA
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
LG Voyager™
Samsung Juke
Verizon Wireless G'zOne Type-S
Verizon Wireless CDM8975
Sony Xperia® PLAY
BlackBerry® 8830 World Edition smartphone
LG enV®
BlackBerry® Curve™ 8330 smartphone
LG VX5300
DROID XYBOARD 10.1 by MOTOROLA
Casio EXILIM
BlackBerry® Curve™ 8530 smartphone
Pantech PN-210
HP® Mini 1151NR Netbook
Samsung SCH-u430
LG VX5200
Samsung SCH-a650
Verizon Wireless UM150 USB Modem
Motorola MOTOKRZR K1m
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Jest™
Samsung Rogue™
Motorola V325i
Motorola XOOM™
LG VX6100
Motorola Entice™
Verizon Wireless PC5750 PC Card
Nokia 2705 Shade™ Non-Camera
LG Chocolate®
Samsung Galaxy Camera®
LG VX3200
Nokia 6015i Prepaid
Motorola W315
Motorola E815
Verizon Wireless USB727 Modem
Samsung Continuum™
Verizon Wireless Salute™
Motorola RAZR V3c
DROID XYBOARD 8.2 by MOTOROLA
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a930
Samsung SCH-u540
Gateway® LT2016u Netbook
BlackBerry® Curve™ 9310 smartphone
Sierra Wireless AirCard® 580
LG VX8100
Motorola Rival™
LG Chocolate® 3
Verizon Wireless Razzle™
LG Clout™
Sierra Wireless AirCard® 555D
Sharp KIN™ ONE
Lumia 2520 Prepaid
Samsung Gleam®
LG Versa™
LG VX8700
Samsung SCH-a870
Samsung Trance™
Verizon Wireless Adamant™
Motorola MOTO™ Z6c World Edition
Motorola MOTO Q™ 9c
Samsung SCH-u550
Samsung Omnia® II
Motorola DEVOUR™ with MOTOBLUR™
Motorola CITRUS™
Samsung SCH-a670
LG VX3300
HP® Pavilion dm1-3010nr Notebook
LG Fathom®
LG Glance™
Nokia 7205 Intrigue™
Samsung Glyde™
Samsung Gem™
DROID R2D2 by MOTOROLA
Motorola MOTO™ Z6cx World Edition without Camera
Compaq® Mini CQ10-688nr Netbook
LG VX4650
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
LG VX4500
Samsung Renown™
Sharp KIN™ TWOm
Motorola Krave™ ZN4
HTC Merge®
HTC® Ozone™ with TALKS™ for Verizon Wireless
Motorola V325
LG VX6000
Samsung Omnia®
Verizon Wireless V740 ExpressCard
Pantech PN-820
LG V
Samsung SCH-a950
Nokia 6205
BlackBerry® 7250
Motorola V276
Nokia 2605 Mirage
LG Chocolate®
Kyocera KX414
Kyocera 7135 Smartphone
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Samsung SCH-i760
Nokia 2705 Shade™
Verizon Wireless PN-300
Verizon AD3700 Global USB Modem
Samsung Sway™
Samsung i700 Pocket PC
Motorola V60s
LG VENUS™
Motorola V710
Verizon XU870 Global ExpressCard®
Verizon Wireless CDM 7075
Motorola Rapture™ VU30
Samsung SCH-a850
Kyocera SE47
Samsung N150 Netbook
Samsung SCH-a990
Sharp KIN™ TWO
HP® Mini 110-1046NR Netbook
Samsung FlipShot®
Verizon Wireless Blitz® Prepaid
Samsung SCH-u620
Samsung SCH-a310
Motorola MOTOSLVR L7C
LG VX9400
Motorola MOTORAZR maxx Ve
Kyocera KPC650
SCH-u410 Prepaid
HP® Mini 210-1076NR Netbook
Motorola V265
Samsung SCH-a795
Nokia 3589i
Nokia 2128i
Kyocera KWC 2325
Nokia 2285
Verizon Wireless USB1000 Global USB Modem
Motorola V65p
Kyocera K323
Nokia 6315i
Motorola V325xi
Samsung SCH-a610
Verizon Wireless V620
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Kyocera KWC 2325 Prepaid
Motorola V120e
Nokia 6236i
Verizon Wireless U630 PC Card
Kyocera KX1v
Motorola Q™
Samsung SCH-a790
Motorola V60p
Samsung SCH-a970
HTC Apache XV6700
Motorola T720
LG VX10
Samsung SCH-n330
Motorola MOTORIZR Z6tv
BlackBerry® 7750
Motorola C333
Verizon Wireless XV6600 without Camera
Verizon KPC680 ExpressCard®
Motorola T730
Samsung SCH-a530
Samsung SCH-a890
HTC Touch Pro™
Samsung SCH-i830
Samsung SCH-a630
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Verizon Converged VOIP Device
G'zOne Boulder™ Black and Silver
HTC Desire® 526 Prepaid
Samsung Saga™
Kyocera KX2
Motorola T300p
Kyocera K404
Nokia 6305i
LG VX2000
Motorola C343
Verizon Wireless V640
Kyocera KX444
Samsung SCH-i730
LG VX4700

Activation & Initial Setup

Activating Your DROID DNA by HTC – Existing Customers
[How to Use Guide]
Activating and Setting Up Your DROID DNA by HTC - Existing Verizon Wireless Customers
Activating Your DROID DNA by HTC – New Customers
[How to Use Guide]
Activating and Setting Up Your DROID DNA by HTC - New Verizon Wireless Customers
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Setup - Software Upgrade Assistant (HTC)
[Device-Specific Instructions]
This shows how to install HTC Software Upgrade Assistant on your computer/PC or Mac. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.
Droid DNA by HTC Simulator: Finding More Help
[Interactive Simulation]
Discover how to find instructional videos for more help on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your Droid DNA by HTC on and off.
Signal Strength - DROID DNA by HTC
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Manager - DROID DNA by HTC
[Device-Specific Instructions]
Battery Overview - DROID DNA by HTC
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Enable/Disable Fast Boot - DROID DNA by HTC
[Device-Specific Instructions]
Extend Battery Life - DROID DNA by HTC
[Device-Specific Instructions]
Soft Reset - DROID DNA by HTC
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Bluetooth® On/Off - DROID DNA by HTC
[Device-Specific Instructions]
DROID DNA by HTC - Bluetooth Car Kit
[PDF]
DROID DNA by HTC Bluetooth Car Kit Support for Verizon Wireless Subscribers.
Droid DNA by HTC Simulator: Pairing With a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Droid DNA by HTC with your Bluetooth device.
Droid DNA by HTC Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Discover how to use your Droid DNA by HTC to share media using bluetooth.
Droid DNA by HTC Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn on and off Bluetooth functionality on your Droid DNA by HTC.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - DROID DNA by HTC
[Device-Specific Instructions]
Airplane/Standalone Mode - DROID DNA by HTC
[Device-Specific Instructions]
Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - DROID DNA by HTC
[Device-Specific Instructions]
Dial a Number - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Dialing by Voice
[Interactive Simulation]
Discover how to place a call using your voice on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Droid DNA by HTC to call a new number.
Droid DNA by HTC Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Discover how to teach kids to dial 911 on your Droid DNA by HTC Smartphone.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Place a Conference Call - DROID DNA by HTC
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - DROID DNA by HTC
[Device-Specific Instructions]
Remove a Speed Dial - DROID DNA by HTC
[Device-Specific Instructions]
Restriction Settings - DROID DNA by HTC
[Device-Specific Instructions]
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Camera, Photos & Videos

Camera Settings - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video settings to send it in an email or text message on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Changing the Camera from Rear to Front-Facing for Pictures
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Changing the Camera from Rear to Front-Facing for Video
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video on your Droid DNA by HTC
Droid DNA by HTC Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Droid DNA by HTC
Droid DNA by HTC Simulator: Turning the Flash On and Off
[Interactive Simulation]
Learn how to turn the camera flash on and off on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Zooming In and Out for Pictures
[Interactive Simulation]
An interactive guide on how to zoom in and out for taking pictures with your Droid DNA by HTC.
Droid DNA by HTC Simulator: Zooming In and Out for Video
[Interactive Simulation]
Learn how to zoom in and out of a video using your Droid DNA by HTC.
Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Play/Copy Media (DLNA) - DROID DNA by HTC
[Device-Specific Instructions]
Record and Share a Video - DROID DNA by HTC
[Device-Specific Instructions]
Take and Share a Picture - DROID DNA by HTC
[Device-Specific Instructions]
Transfer Pictures or Videos from the Device - DROID DNA by HTC
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - DROID DNA by HTC
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Pictures/Videos - DROID DNA by HTC
[Device-Specific Instructions]

Computer/PC Connectivity

Tethered Modem Connection - Droid DNA by HTC
[Device-Specific Instructions]

Contacts

Add a Contact - DROID DNA by HTC
[Device-Specific Instructions]
Caller-ID Image - DROID DNA by HTC
[Device-Specific Instructions]
Contact Display Options - DROID DNA by HTC
[Device-Specific Instructions]
Delete a Contact - DROID DNA by HTC
[Device-Specific Instructions]
Delete a Contact - DROID ERIS by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add and delete a contact from your favorites on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Assigning a Speed Dial Number
[Interactive Simulation]
Learn how to assign a speed dial number on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Creating and Adding to a Group
[Interactive Simulation]
Learn how to create and add contacts to a group on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Creating and Adding to a Group
[Interactive Simulation]
Learn how to add a contact to a group on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing the information of one of your contacts with someone else your Droid DNA by HTC Smartphone.
Edit a Contact - DROID DNA by HTC
[Device-Specific Instructions]
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Link/Unlink Contacts - DROID DNA by HTC
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - DROID DNA by HTC
[Device-Specific Instructions]
This helps when you can't connect to the Internet /have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Enable/Disable Data - DROID DNA by HTC
[Device-Specific Instructions]
Optimize Data Usage - DROID DNA by HTC
[Device-Specific Instructions]
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]

Date & Time

Date and Time Settings - DROID DNA by HTC
[Device-Specific Instructions]

Device ID & Info

Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View MAC Address - DROID DNA by HTC
[Device-Specific Instructions]
View Phone Information - DROID DNA by HTC
[Device-Specific Instructions]
View PRL/ERI ID - DROID DNA by HTC
[Device-Specific Instructions]

Device Search

Droid DNA by HTC Simulator: Searching the Web from the Home Screen
[Interactive Simulation]
Discover how to search the web from the Home screen on your Droid DNA by HTC.

Device Settings

Accelerometer Rotation - DROID DNA by HTC
[Device-Specific Instructions]
Account Sync Settings - DROID DNA by HTC
[Device-Specific Instructions]
Adjust Display Settings - DROID DNA by HTC
[Device-Specific Instructions]
Adjust Font Settings - DROID DNA by HTC
[Device-Specific Instructions]
Airplane/Standalone Mode - DROID DNA by HTC
[Device-Specific Instructions]
Alerts - DROID DNA by HTC
[Device-Specific Instructions]
Automatic Restore - DROID DNA by HTC
[Device-Specific Instructions]
Backlight - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access the Settings menu of your Droid DNA by HTC.
Droid DNA by HTC Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Droid DNA by HTC by adjusting the screen timeout.
Droid DNA by HTC Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security to help keep others from using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Droid DNA by HTC to silent.
Droid DNA by HTC Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Droid DNA by HTC to airplane mode.
Quick Settings - DROID DNA by HTC
[Device-Specific Instructions]
Set Up Printing - DROID DNA by HTC
[Device-Specific Instructions]
System Select - DROID DNA by HTC
[Device-Specific Instructions]
Touchscreen Settings - DROID DNA by HTC
[Device-Specific Instructions]

Email/Gmail

Account Sync Settings - DROID DNA by HTC
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
Delete a Gmail™ Message - DROID DNA by HTC
[Device-Specific Instructions]
Delete an Email Message - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to an email with your Droid DNA by HTC.
Droid DNA by HTC Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a group with your Droid DNA by HTC
Droid DNA by HTC Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Switching Between Email Accounts
[Interactive Simulation]
A visual guide for viewing multiple email accounts on your Droid DNA by HTC.
Gmail™ Auto Signature - DROID DNA by HTC
[Device-Specific Instructions]
Gmail™ Notifications - DROID DNA by HTC
[Device-Specific Instructions]
Gmail™ Synchronization - DROID DNA by HTC
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - DROID DNA by HTC
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - DROID DNA by HTC
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving emails issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - DROID DNA by HTC
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to an Email Message - DROID DNA by HTC
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
View Email Messages - DROID DNA by HTC
[Device-Specific Instructions]
View Gmail™ Messages - DROID DNA by HTC
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
GPS Location - DROID DNA by HTC
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Droid DNA by HTC Simulator: Adding and Deleting Home Screens
[Interactive Simulation]
Discover how to add and delete home screens on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add a folder for apps on the Home screen of your Droid DNA by HTC.
Droid DNA by HTC Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to the Home screen on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
Learn how to move widgets and apps on the Home screen of your Droid DNA by HTC.
Droid DNA by HTC Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Learn how to remove widgets and apps from the Home screen on your Droid DNA by HTC.
Droid DNA by HTC Simulator:Resizing Widgets on the Home Screen
[Interactive Simulation]
Learn how to resize widgets on the Home Screen on your Droid DNA by HTC.
Manage Icons - DROID DNA by HTC
[Device-Specific Instructions]
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Rename Home Screen Folder - DROID DNA by HTC
[Device-Specific Instructions]
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
View Home Screen Panels - DROID DNA by HTC
[Device-Specific Instructions]
Window Shade - DROID DNA by HTC
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - DROID DNA by HTC
[Device-Specific Instructions]
Browser Cookies On/Off - DROID DNA by HTC
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID DNA by HTC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - DROID DNA by HTC
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID DNA by HTC, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Delete a Browser Bookmark - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Bookmarking a Website
[Interactive Simulation]
Discover how to bookmark a website on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to search the Internet using the keypad on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Opening and Closing a Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows and tabs in the web browser of your Droid DNA by HTC.
Droid DNA by HTC Simulator: Searching the Web by Voice
[Interactive Simulation]
Learn how to search the Internet using your voice on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Switching Between Windows
[Interactive Simulation]
Discover how to switch windows in the web browser of your Droid DNA by HTC.
Edit a Browser Bookmark - DROID DNA by HTC
[Device-Specific Instructions]
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
JavaScript Settings - DROID DNA by HTC
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your DROID DNA by HTC, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Launch a Browser Bookmark - DROID DNA by HTC
[Device-Specific Instructions]
View Browser History - Android™
[Device-Specific Instructions]
Web Browser - DROID DNA by HTC
[Device-Specific Instructions]
Websites - DROID DNA by HTC
[Device-Specific Instructions]

Language

Droid DNA by HTC Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Droid DNA by HTC.
Language Selection - DROID DNA by HTC
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Droid DNA by HTC Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen of your Droid DNA by HTC.
Password Options - DROID DNA by HTC
[Device-Specific Instructions]
Restriction Settings - DROID DNA by HTC
[Device-Specific Instructions]
Set Up Screen Lock - DROID DNA by HTC
[Device-Specific Instructions]
Turn Off Screen Lock - DROID DNA by HTC
[Device-Specific Instructions]
Unlock the Device - DROID DNA by HTC
[Device-Specific Instructions]

Memory/Storage

Clear Temporary Internet Files - DROID DNA by HTC
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID DNA by HTC, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Remove the Memory Card - Android™
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

Droid DNA by HTC Simulator: Setting Security on Mobile Hotspot
[Interactive Simulation]
Learn how to set mobile hotspot security on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulation]
Learn how to turn mobile hotspot functionality on and off from your Droid DNA by HTC.
Mobile HotSpot - DROID DNA by HTC
[Device-Specific Instructions]
Mobile HotSpot Settings - DROID DNA by HTC
[Device-Specific Instructions]

Music

Create a Music Playlist - DROID DNA by HTC
[Device-Specific Instructions]
Delete a Music Playlist - DROID DNA by HTC
[Device-Specific Instructions]
Delete Music - DROID DNA by HTC
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - DROID DNA by HTC
[Device-Specific Instructions]
Rename a Music Playlist - DROID DNA by HTC
[Device-Specific Instructions]
Transfer Music Files from the Device - DROID DNA by HTC
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - DROID DNA by HTC
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

Droid DNA by HTC Simulator: Accessing and Clearing the Notifications Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your Droid DNA by HTC.
Droid DNA by HTC Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens on your Droid DNA by HTC.
Recently Used Apps - DROID DNA by HTC
[Device-Specific Instructions]

Near Field Communication (NFC)

Droid DNA by HTC Simulator: Using Near Field Communication (NFC)
[Interactive Simulation]
Discover how to use your Droid DNA by HTC to share media using Near Field Communication.
Tap & Pay - DROID DNA by HTC
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Install System Updates - DROID DNA by HTC
[Device-Specific Instructions]
Software Update: DROID DNA by HTC
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID DNA by HTC.
View Software Version - DROID DNA by HTC
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Droid DNA by HTC Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a SIM card in your Droid DNA by HTC.
Droid DNA by HTC Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a Micro SIM card from your Droid DNA by HTC.
Insert the SIM Card - DROID DNA by HTC
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Modify the SIM PIN - DROID DNA by HTC
[Device-Specific Instructions]
Remove the SIM Card - DROID DNA by HTC
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Unblock SIM PIN - DROID DNA by HTC
[Device-Specific Instructions]
View the SIM Card Number - DROID DNA by HTC
[Device-Specific Instructions]

Sounds, Volume & Audio

Alerts - DROID DNA by HTC
[Device-Specific Instructions]
Set Ringtones - DROID DNA by HTC
[Device-Specific Instructions]
Speakerphone - DROID DNA by HTC
[Device-Specific Instructions]
Vibrate Mode - DROID DNA by HTC
[Device-Specific Instructions]
Volume Controls - DROID DNA by HTC
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Auto Receive Messages - DROID DNA by HTC
[Device-Specific Instructions]
Auto Signature - DROID DNA by HTC
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message from your Droid DNA by HTC.
Droid DNA by HTC Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from your Droid DNA by HTC.
Droid DNA by HTC Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message from your Droid DNA by HTC.
Droid DNA by HTC Simulator: Sending a Text Message to a Group
[Interactive Simulation]
An interactive guide on how to send a text message to a group from your Droid DNA by HTC.
Droid DNA by HTC Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using voice to text on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a contact on your Droid DNA by HTC Smartphone.
Droid DNA by HTC Simulator:Sending a Text Message
[Interactive Simulation]
An interactive how-to guide for sending a text on your Droid DNA by HTC.
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05
Message Options - DROID DNA by HTC
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Set Default SMS App - DROID DNA by HTC
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
View Text Messages - DROID DNA by HTC
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Capture a Screenshot - DROID DNA by HTC
[Device-Specific Instructions]
Cut, Copy and Paste Text - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Discover how to capture and view pictures of the screen on your Droid DNA by HTC.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Transfer Music Files from the Device - DROID DNA by HTC
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - DROID DNA by HTC
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos from the Device - DROID DNA by HTC
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - DROID DNA by HTC
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Mass Storage - DROID DNA by HTC
[Device-Specific Instructions]

TV

DLNA Settings - DROID DNA by HTC
[Device-Specific Instructions]
Play/Copy Media (DLNA) - DROID DNA by HTC
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - DROID DNA by HTC
[Device-Specific Instructions]

Wallpapers/Theme

Droid DNA by HTC Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Droid DNA by HTC.
Droid DNA by HTC Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
Discover how to set a picture as the background on your Droid DNA by HTC.
Wallpaper - Picture - DROID DNA by HTC
[Device-Specific Instructions]

Wi-Fi & Network

Add a Wi-Fi Network - DROID DNA by HTC
[Device-Specific Instructions]
Droid DNA by HTC Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Discover how to use your Droid DNA by HTC to connect to the Internet with a Wi-Fi network.
Droid DNA by HTC Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notifications on your Droid DNA by HTC.
Network Mode Settings - DROID DNA by HTC
[Device-Specific Instructions]
Remove Wi-Fi Connection - DROID DNA by HTC
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - DROID DNA by HTC
[Device-Specific Instructions]

Still Have Questions?


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Connect with us on Facebook

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Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
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