' DROID RAZR HD by MOTOROLA Support | Verizon Wireless
Select Your Device
Apple® iPhone® 6
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Apple® iPhone® 6 Plus
Apple® iPhone® 5s
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DROID MAXX by MOTOROLA
HTC Desire® 626
Kyocera DuraXV Plus
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Droid Turbo in Ballistic Nylon
LG G3
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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
LG G2
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Samsung Galaxy S® 6 edge
Ellipsis™ 8
Samsung Network Extender
DROID RAZR M by MOTOROLA
LG G4™
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Jetpack® MiFi® 6620L
DROID MINI by MOTOROLA
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DROID ULTRA by MOTOROLA
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Brigadier™ by Kyocera
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Verizon Wireless Home Phone
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Casio G'zOne Commando® 4G LTE
Pantech 4G LTE Global USB Modem UML290
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J1™ Prepaid
Nokia Lumia 928
Samsung Gusto® 3
Verizon 4G LTE Broadband Router with Voice
Moto X™ by Motorola
Moto G™ by Motorola
Galaxy Note® Edge
LG Optimus Exceed™ 2
HTC One®
LG G Vista
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Samsung Galaxy S® 4 mini
Casio G'zOne Commando®
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Ravine® 2
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DuraXV
GizmoPal™
HTC One M9
Samsung Gusto® 2
Verizon 4G LTE USB Modem UML295
DROID RAZR by MOTOROLA
Nokia Lumia 822
DROID DNA by HTC
DROID RAZR MAXX HD by MOTOROLA
Samsung Convoy™ 2
LG Exalt™
Lucid™3 by LG
Samsung Galaxy S® III mini
Samsung Intensity® II
DROID RAZR HD by MOTOROLA
Nexus 6
G Pad™ 7.0 LTE
Samsung Intensity® III
DROID RAZR MAXX by MOTOROLA
Nokia Lumia Icon
Moto E™ Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Cosmos™ 2
Verizon MiFi® 4G LTE Global USB Modem U620L
iPad® Air 2
Transpyre™ Prepaid
LTE Internet (Installed)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (10.1)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
G Pad™ 10.1 LTE
Microsoft Lumia 735
BlackBerry® Bold™ 9930 smartphone
Gear S®
HTC Desire® 526
LG Revere®
LG Octane™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Convoy™
Blackberry Classic
Lucid™2 by LG
Verizon 4G LTE USB Modem 551L
Enact™ by LG
LG Revere® 2
Samsung Gusto®
HTC One® remix
Lucid™ by LG
Samsung Illusion™
LG Terra™
Apple® iPad® Air™
DROID 4 by MOTOROLA
BlackBerry® Z30 smartphone
LG enV®3
LG Cosmos™
LG Accolade™
HTC Desire® 612
HTC One® (M8) for Windows®
BlackBerry® Z10 smartphone
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy Stellar™
DROID BIONIC by MOTOROLA
Samsung Haven™
Samsung Galaxy™ Stratosphere™ II
Apple® iPad® mini
Galaxy Nexus by Samsung
Samsung Galaxy Tab® 2 (7.0)
LG Extravert™
HTC One® max
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® S
BlackBerry® Q10 smartphone
Hydro ELITE by KYOCERA
Verizon Wireless AirCard® 595
LG G Pad™ X8.3
Casio G'zOne Ravine®
Windows Phone 8X by HTC
Samsung Galaxy Tab® 2 (10.1)
Lancet™
Samsung Galaxy Note® Pro
Verizon SureResponse®
Verizon 4G LTE Broadband Router
DROID INCREDIBLE 4G LTE by HTC
Pantech Perception™
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Tab® 4 (8.0)
DROID X by MOTOROLA
Google Nexus 7
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Tab®
DROID by MOTOROLA
DROID X2 by MOTOROLA
Samsung Galaxy™ Stratosphere™
Motorola Barrage™
Spectrum™ 2 by LG
Samsung Knack™
Samsung SCH-u340
Moto X™ - Designed by You (2nd Generation)
iPad® mini 3
Samsung Intensity®
BlackBerry® Bold 9650 smartphone
LG enV® TOUCH
Apple® iPad® with Retina display
Motorola MOTO™ W755
Nokia 2366i
LG 4G LTE USB Modem VL600
Pantech Jest™ 2
Samsung Fascinate™
Pantech Hotshot™
DROID 3 by MOTOROLA
Motorola RAZR V3m
LG Migosm
LG enV®2
LG VX8300
Luge™ by Motorola Prepaid
THUNDERBOLT™ by HTC
LG Cosmos™ Touch
Pantech Breakout™
DROID INCREDIBLE by HTC
Samsung Galaxy Legend™
Delphi Connect with 4G LTE Mobile Hotspot
DROID CHARGE by SAMSUNG
Samsung ATIV SE™
LG VX5500
Moto X™ - Designed by You
Intuition™ by LG
HTC Rezound™
Apple® iPad® mini with Retina display
Casio G'zOne Boulder®
Dell™ Vostro™ V13 Laptop
Sony Xperia® Z2
Samsung Alias™ 2
Samsung ATIV Odyssey™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Motorola XOOM™ 4G LTE
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Smooth™
Verizon Wireless USB760 Modem
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® 10.1 2014 Edition
LG Optimus Exceed™ Prepaid
Samsung Galaxy Tab® (10.1)
LG VX8360
HTC Rhyme™
Verizon Wireless UMW190 Global USB Modem
Casio G'zOne Rock™
Casio G'zOne Brigade®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID 2 GLOBAL by MOTOROLA
Pantech PN-215
Pantech Marauder™
Nokia Lumia 2520
LG Optimus Zone™
LG VX5400
LG Vortex™
Spectrum™ by LG
Samsung Alias™
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Tour™ 9630 smartphone
Motorola W385
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Wireless USB720 Modem
Verizon Wireless UM175 USB Modem
Delphi Connect
Samsung Galaxy Tab® 4
Samsung Reality™
Revolution™ by LG
Motorola Adventure™ V750
LG Enlighten®
BlackBerry® Curve™ 9330 smartphone
Apple® iPad®
Verizon Converged VOIP Device
LG Ally™
Pantech Crux™
LG Chocolate® Touch
DROID 2 by MOTOROLA
Samsung Galaxy Tab® (7.7)
Pantech PN-210
DROID Eris by HTC
BlackBerry® Curve™ 8330 smartphone
LG Dare™
Blackberry Classic Non-Camera
Pantech Caper™ Prepaid
Sony Xperia® PLAY
LG VX8350
Verizon Wireless CDM8975
Samsung SCH-u410
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
Verizon Wireless Escapade®
DROID PRO by MOTOROLA
Motorola MOTO™ VU204
BlackBerry® Torch™ 9850 smartphone
LG VX5300
LG Voyager™
HTC Trophy™
BlackBerry® 8830 World Edition smartphone
Verizon Wireless Salute™
Samsung Juke
Verizon Wireless PC5750 PC Card
Verizon Wireless G'zOne Type-S
LG VX5200
Nokia 6015i Prepaid
Motorola Entice™
Casio EXILIM
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
Samsung Galaxy Camera®
Samsung Rogue™
Samsung SCH-u430
LG VX6100
Motorola RAZR V3m in Gray
Verizon Wireless USB727 Modem
Samsung SCH-u540
HP® Mini 1151NR Netbook
LG enV®
G'zOne Boulder™ Black and Silver
DROID XYBOARD 10.1 by MOTOROLA
Motorola V325i
Lumia 2520 Prepaid
Samsung Omnia® II
Samsung Zeal™
Motorola Rival™
Motorola MOTOKRZR K1m
Verizon Wireless Razzle™
Jest™
Motorola MOTO Q™ 9c
BlackBerry® Curve™ 9310 smartphone
Samsung SCH-a930
Samsung Continuum™
Verizon Wireless AirCard® 595U USB Modem
DROID XYBOARD 8.2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
Motorola E815
LG Clout™
LG VX3200
Sharp KIN™ ONE
Motorola W315
LG VX8700
LG VX8100
Verizon Wireless UM150 USB Modem
Motorola XOOM™
LG Fathom®
LG Chocolate®
Samsung SCH-a950
Verizon Wireless Adamant™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung SCH-i760
Motorola RAZR V3c
Samsung SCH-a670
Gateway® LT2016u Netbook
Motorola MOTO™ Z6c World Edition
Samsung FlipShot®
Compaq® Mini CQ10-688nr Netbook
Motorola DEVOUR™ with MOTOBLUR™
Motorola V325
HP® Pavilion dm1-3010nr Notebook
Samsung SCH-a870
Samsung Glyde™
LG Glance™
LG VX6000
Samsung Gleam®
Kyocera KPC650
LG Versa™
Samsung SCH-a650
Sierra Wireless AirCard® 580
Motorola CITRUS™
DROID R2D2 by MOTOROLA
Samsung Sway™
Motorola Krave™ ZN4
Samsung SCH-u620
LG VX4500
Sharp KIN™ TWOm
Pantech PN-820
Samsung N150 Netbook
Motorola MOTO™ Z6cx World Edition without Camera
Samsung Trance™
Samsung Omnia®
Samsung Gem™
Verizon Wireless CDM8950
Nokia 6205
HTC Merge®
Sierra Wireless AirCard® 555D
Verizon Wireless Blitz® Prepaid
HP® Mini 210-1076NR Netbook
Motorola V60s
Samsung SCH-a850
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Nokia 7705 Twist™
Verizon Wireless USB1000 Global USB Modem
LG V
Samsung Renown™
Samsung SCH-u550
Verizon Wireless PN-300
Nokia 6215i
LG VX3300
SCH-u410 Prepaid
HP® Mini 110-1046NR Netbook
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless V740 ExpressCard
Kyocera KX414
LG VX4650
HTC Touch Pro™
Sharp KIN™ TWO
Nokia 7205 Intrigue™
Motorola V710
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola V276
Motorola V325xi
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Nokia 2128i
Motorola T730
Sharp KIN™ ONEm
Motorola MOTORAZR maxx Ve
Motorola T720
LG VENUS™
Nokia 2605 Mirage
Samsung SCH-a310
LG VX4700
Motorola Q™
Kyocera SE47
Nokia 2285
Samsung SCH-a890
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Motorola MOTORIZR Z6tv
Verizon Wireless V620
Motorola V265
Kyocera K404
Motorola V60p
Nokia 3589i
Samsung SCH-a990
Samsung i700 Pocket PC
Samsung SCH-a530
LG VX9400
Kyocera K323
HP® Mini 311-1037NR Netbook
Kyocera KX2
Nokia 6315i
Kyocera KX1v
BlackBerry® 7750
Verizon Wireless V640
Kyocera KX444
Nokia 6236i
HTC Apache XV6700
Motorola V65p
Samsung SCH-a630
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Motorola V276 Prepaid
Samsung Saga™
Motorola C333
Motorola V120e
Motorola MOTOSLVR L7C
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Samsung SCH-n330
Samsung SCH-a610
Verizon Wireless XV6600 without Camera
Motorola T300p
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Verizon KPC680 ExpressCard®
Motorola C343
Samsung SCH-i730
BlackBerry® 7250
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830

Activation & Initial Setup

Activating Your DROID RAZR HD 4G LTE by MOTOROLA – Existing Customers
[How to Use Guide]
Activating and Setting Up Your DROID RAZR HD 4G LTE by MOTOROLA – Existing Verizon Wireless Customers
Activating Your DROID RAZR HD 4G LTE by MOTOROLA – New Customers
[How to Use Guide]
Activating and Setting Up Your DROID RAZR HD 4G LTE by MOTOROLA – New Customers
Activating Your RAZR HD and RAZR M – Existing Customers
[How to Use Guide]
Setup guide for the RAZR HD and RAZR M
Activating Your RAZR HD and RAZR M – New Customers
[How to Use Guide]
Setup guide for the RAZR HD and RAZR M
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
DROID RAZR HD by MOTOROLA Simulator: Finding More Help
[Interactive Simulation]
Learn how to find more help on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Turning the Phone On and Off
[Interactive Simulation]
Explore how to power your Droid Razr HD by Motorola on and off.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Soft Reset - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
A soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
DROID RAZR HD by MOTOROLA Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your Droid Razr HD by Motorola with your Bluetooth headset.
DROID RAZR HD by MOTOROLA Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Discover how to turn Bluetooth functionality on and off using your Droid Razr HD by Motorola.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID RAZR HD by MOTOROLA Simulator: Dialing by Voice
[Interactive Simulation]
An interactive guide to dialing by voice on your on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Placing a Call to a Contact
[Interactive Simulation]
Discover how to place a call to a contact using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to call a new number using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Returning to a Call
[Interactive Simulation]
A visual guide for returning to a call on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator:Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach your children how to call 911 on your Droid Razr HD by Motorola.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Placing an International Call
[Device-Specific Instructions]

Camera, Photos & Videos

DROID RAZR HD by MOTOROLA Simulator: Adjusting Video Setting for Messages
[Interactive Simulation]
A how-to guide for adjusting the setting to send video messages on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Changing Camera Effects
[Interactive Simulation]
Discover how to change the camera effects on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Changing Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to switch from the rear to the front-facing camera while recording a video with your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Changing from Rear to Front-Facing Camera
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera while taking a picture with your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Sharing a Video
[Interactive Simulation]
Learn how to share videos using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Turning Flash On and Off
[Interactive Simulation]
Explore how to turn your camera's flash on and off while using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Explore how to zoom in and out for video on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Discover how to zoom in and out using your Droid Razr HD by Motorola.
DROID RAZR MAXX by Motorola Taking and Sharing Screenshots
[Video]
Take and Share Screenshots On Your DROID RAZR MAXX HD by Motorola
Length: 0:45
Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos from the Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
USB Debugging Mode - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device / USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Contacts

Add a Contact - Push To Talk Plus
[Device-Specific Instructions]
Backup Assistant tells me I have no contacts on my device
[Community]
I've had my Droid Razr M for a few years, and Backup Assistant Plus has been regularly doing its thing. I just assumed my contacts were getting backed up, too. Until today, when I went to Verizon Cloud online and found that there were no contacts for my account. So I went to Settings, then Backup Assistant...
Backup Assistant tells me I have no contacts on my device
[Community]
I've had my Droid Razr M for a few years, and Backup Assistant Plus has been regularly doing its thing. I just assumed my contacts were getting backed up, too. Until today, when I went to Verizon Cloud online and found that there were no contacts for my account. So I went to Settings, then Backup Assistant...
DROID RAZR HD by MOTOROLA Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your contact list on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Adding and Deleting a Favorite Contact
[Interactive Simulation]
A step-by-step guide for adding adding and deleting a favorite contact on your Droid Razr HD by Motorola. e.
DROID RAZR HD by MOTOROLA Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Creating and Adding Contacts to a Group
[Interactive Simulation]
Discover how to create a group and add contacts to it on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Sharing Contact Information
[Interactive Simulation]
A visual guide for sharing contact information using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view missed calls and add a number from a missed call as a contact on your Droid Razr HD by Motorola.
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
This helps when you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]

Device ID & Info

Check for Physical Damage
[Device-Specific Instructions]
Check for Physical Damage - Charging Ports
[Device-Specific Instructions]
Check for Physical Damage - Screen
[Device-Specific Instructions]
Check for Physical Damage - Separated Hinges
[Device-Specific Instructions]
Check for Water Damage
[Device-Specific Instructions]
Check for Water Damage - Motorola
[Device-Specific Instructions]
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.

Device Settings

Accelerometer Rotation - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID RAZR HD by MOTOROLA Simulator: Accessing Quick Settings
[Interactive Simulation]
Discover how to acess the quick settings on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Changing the Ringtone
[Interactive Simulation]
Discover how to change the ringtone on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Setting Screen Scurity
[Interactive Simulation]
An interactive guide for setting screen security on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Droid Razr HD by Motorola to silent.
DROID RAZR HD by MOTOROLA Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Droid Razr HD by Motorola to airplane mode.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail™ Account
[Device-Specific Instructions]
DROID RAZR HD by MOTOROLA Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to an email on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Switching Between Accounts
[Interactive Simulation]
An interactive guide for switching between accounts on your Droid Razr HD by Motorola.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Google Backup & restore

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Location Mode - Androidtrade;
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

DROID RAZR HD by MOTOROLA Simulator: Accessing and Clearing the Notifications Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel of your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Adding a Home Screen Page
[Interactive Simulation]
A step-by-step guide for adding a Home screen page on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Adding Widgets and Apps
[Interactive Simulation]
Learn how to add widgets and apps on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Changing Circles Widget Views
[Interactive Simulation]
Explore how to change Circles widget views on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Creating a Folder
[Interactive Simulation]
Discover how to create a folder on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Customizing the Favorites Tray
[Interactive Simulation]
Learn how to customize the Favorites Tray on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Deleting a Home Screen Page
[Interactive Simulation]
Learn how to delete a Home screen on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Deleting Widgets and Apps
[Interactive Simulation]
Learn how to delete widgets and apps on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Moving Widgets and Apps
[Interactive Simulation]
A visual instruction guide for moving widgets and apps on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Resizing Widgets
[Interactive Simulation]
A visual instruction guide for resizing widgets on your Droid Razr HD by Motorola.
DROID RAZR MAXX by Motorola Home Screen Tips
[Video]
Set Up Home Screens On Your DROID RAZR MAXX HD by Motorola
Length: 0:58
DROID RAZR MAXX by Motorola Using Home Screen Folders
[Video]
Home Screen Folders On Your DROID RAZR MAXX HD by Motorola
Length: 1:01
my home screen is blank. There are no apps displayed
[Community]
my home screen is blank and no apps are on the screen, how can i reset this?  It is responding to touch but there is nothing there and i can get to the settings by swiping from top down.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]

Internet & Web Browser

Browser Cookies On/Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
If you are having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID RAZR HD by MOTOROLA Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Closing a Window
[Interactive Simulation]
Learn how to close windows in the web browser of your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Navigating to a Website
[Interactive Simulation]
A step-by-step guide for browsing the web on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Opening a New Window
[Interactive Simulation]
A visual walkthrough of opening a new window in the web browser of your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to search the web with your voice using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Switching Between Windows
[Interactive Simulation]
Learn how to switch between windows in the web browser of your Droid Razr HD by Motorola.
DROID RAZR MAXX by Motorola Web Browsing
[Video]
Browse with Google Chrome for Android On Your DROID RAZR MAXX HD by Motorola
Length: 1:12
JavaScript Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reboot the Router
[Device-Specific Instructions]
View Browser History - Android™
[Device-Specific Instructions]

Keyboard

DROID RAZR MAXX by Motorola Using Your Voice to Type
[Video]
Use Voice Typing On Your DROID RAZR MAXX HD by Motorola
Length: 1:22

Language

DROID RAZR HD by MOTOROLA Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Droid Razr HD by Motorola.

Lock, Unlock, Password & Security

DROID RAZR HD by MOTOROLA Simulator: Locking and Unlocking the screen
[Interactive Simulation]
Discover how to use the security features to lock and unlock your Droid Razr HD by Motorola.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Memory/Storage

DROID RAZR HD by MOTOROLA Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Removing a microSD Card
[Interactive Simulation]
Discover how to remove a microSD card from your Droid Razr HD by Motorola.
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

DROID RAZR HD by MOTOROLA Simulator: Mobile Hotspot Security Settings
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your Droid Razr HD by Motorola.
Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Transfer Music Files to the Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

DROID RAZR HD by MOTOROLA Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens while using your Droid Razr HD by Motorola.
DROID RAZR MAXX by Motorola Managing Content
[Video]
Manage Content On Your DROID RAZR MAXX HD by Motorola
Length: 1:57

Near Field Communication (NFC)

DROID RAZR MAXX by Motorola NFC
[Video]
Share with NFC On Your DROID RAZR MAXX HD by Motorola
Length: 0:46
DROID RAZR MAXX by Motorola Reading NFC Tags
[Video]
Read NFC Tags On Your DROID RAZR MAXX HD by Motorola
Length: 0:35

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Determining Software Version - Windows®
[Device-Specific Instructions]
DROID RAZR MAXX by Motorola Ice Cream Sandwich Features
[Video]
Learn about Software Enhancements On Your DROID RAZR MAXX HD by Motorola
Length: 1:17
Initial Setup - Software Upgrade Assistant (Motorola)
[Device-Specific Instructions]
This shows how to install the Verizon Upgrade Assistant on your PC or Mac. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Perform a Factory Data Reset (Device Powered Off) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
Perform a Factory Data Reset (Device Powered On) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
Repair Assistant - Software Upgrade Assistant (Motorola)
[Device-Specific Instructions]
If you need help or assistance repairing the software on your Motorola device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Software Update: DROID RAZR HD by MOTOROLA and DROID RAZR MAXX HD by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID RAZR HD or DROID RAZR MAXX HD.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
DROID RAZR HD by MOTOROLA Simulator: Inserting a SIM Card
[Interactive Simulation]
Discover how to insert a SIM card into your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Removing a SIM Card
[Interactive Simulation]
Learn how to remove a SIM card from your Droid Razr HD by Motorola.
DROID RAZR MAXX by Motorola SIM and SD Cards
[Video]
Open Micro SIMSD Card On Your DROID RAZR MAXX HD by Motorola
Length: 0:33
Insert the SIM Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove the SIM Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Volume Controls - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID RAZR HD by MOTOROLA Simulator: Attaching a Video
[Interactive Simulation]
Discover how to attach a video to a text message using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Forwarding a Message
[Interactive Simulation]
Learn how to forward a text message from your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Sending a Message to a Group
[Interactive Simulation]
A step-by-step walkthrough for sending a group text message using your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using voice to text on your Droid Razr HD by Motorola.
Fowarding Text messages
[Community]
Just got a Droid Razr M . How do I forward Text messages  ?
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05
Motorola Connect - Android
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Send Picture/Video Message using Email
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
DROID RAZR HD by MOTOROLA Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Explore how to capture and view a screenshot on your Droid Razr HD by Motorola.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Transfer Music Files to the Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos from the Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Visual & Hearing Accessibility

Wallpapers/Theme

DROID RAZR HD by MOTOROLA Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the wallpaper or background on your Droid Razr HD by Motorola.
DROID RAZR HD by MOTOROLA Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
Explore how to set pictures as the wallpaper on your Droid Razr HD by Motorola.

Wi-Fi & Network

Auto Switch Between Wi-Fi & Mobile Data Networks - Motorola DROID RAZR HD / RAZR MAXX HD
[Device-Specific Instructions]
To automatically switch from a weak or unstable Wi-Fi network to the Verizon Wireless cellular network to preserve a consistent data connection, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
DROID RAZR HD by MOTOROLA Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Droid Razr HD by Motorola to connect to a Wi-Fi network.
DROID RAZR HD by MOTOROLA Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notification on your Droid Razr HD by Motorola.
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Still Have Questions?


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