Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 6
Apple® iPad® 2
Samsung Convoy™ 3
Apple® iPhone® 6s
Samsung Galaxy S® 4
Samsung Galaxy S7
Apple® iPhone® 5c
DROID TURBO 2
Samsung Galaxy Note5
Apple® iPhone® SE
Verizon Ellipsis® 8
Samsung Galaxy Note® 4
DROID MAXX by MOTOROLA
Samsung Galaxy S7 edge
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Core Prime™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5
Verizon Ellipsis™ 7
Apple® iPhone® 4s
LG G3
Droid Turbo in Ballistic Nylon
Apple® iPhone® 4
LG G4™
Droid Turbo by Motorola
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Samsung Galaxy S® III
Verizon Jetpack® MiFi® 6620L
DROID MINI by MOTOROLA
Samsung Galaxy Note® 3
LG Revere® 3
DROID MAXX 2
LG Cosmos™ 3
LG G2
Verizon 4G LTE Broadband Router with Voice
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
HTC One® (M8)
Verizon MiFi® 4G LTE Global USB Modem U620L
LG G Vista
Samsung Galaxy J1™ Prepaid
Verizon Wireless Home Phone
LG G5™
LG Extravert™ 2
Casio G'zOne Commando®
Samsung Gusto® 3
HTC Desire® 526
Pantech 4G LTE Global USB Modem UML290
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Gear S2
Ellipsis™ Jetpack® MHS800L
LG V10™
DROID ULTRA by MOTOROLA
Casio G'zOne Commando® 4G LTE
LG G Pad 8.3 LTE
DuraXV
hum by Verizon
Casio G'zOne Ravine® 2
Verizon 4G LTE USB Modem 551L
HTC Desire® 626
Moto X™ (2nd Gen.)
iPad® Pro
Samsung Galaxy Note® II
Verizon Ellipsis® 10
Moto E™ Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® 4 mini
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
LG K4™ LTE
Moto X™ by Motorola
HTC One M9
Galaxy Note® Edge
LG Optimus Zone™ 2 Prepaid
Transpyre™ Prepaid
Nexus 6
DROID TURBO 2 - Designed by You
Microsoft Lumia 735
GizmoPal™
Nokia Lumia 928
Moto G™ by Motorola
Gear S®
Samsung Convoy™ 2
Samsung Brightside™
Verizon 4G LTE Broadband Router
LG G Pad™ X8.3
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
HTC One®
Samsung Gusto® 2
LG Exalt™
BlackBerry® Bold™ 9930 smartphone
LG Optimus Zone™ 3 Prepaid
Nokia Lumia 822
Verizon Wireless AirCard® 595
Samsung Intensity™ II
LG Optimus Exceed™ 2
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
DROID INCREDIBLE 4G LTE by HTC
Nokia Lumia Icon
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
iPad® Air 2
Blackberry Classic
LG Revere®
DROID RAZR by MOTOROLA
DROID RAZR MAXX HD by MOTOROLA
G Pad™ 10.1 LTE
LG Cosmos™ 2
Samsung Intensity™ III
GizmoPal® 2 by LG
Apple® iPad® Air™
Samsung Galaxy Tab® 2 (7.0)
Lucid™3 by LG
HTC One® (M8) for Windows®
Watch Urbane™ 2nd Edition LTE
Samsung Convoy® 4
Verizon SureResponse®
LG Octane™
Lancet™ for Android™
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
G Pad™ 7.0 LTE
Lancet™
PRIV™ by Blackberry®
DROID RAZR MAXX by MOTOROLA
LG Terra™
LG Revere® 2
GizmoGadget™ by LG
DROID DNA by HTC
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Tab S2
LG Accolade™
LTE Internet (Installed)
Samsung Convoy™
Samsung Galaxy Tab® 4 (10.1)
LG Exalt™II
Apple® iPad® mini
DROID RAZR HD by MOTOROLA
Kyocera DuraXV+
Apple® iPad® mini with Retina display
LG enV®3
Samsung Gusto®
BlackBerry® Z10 smartphone
iPad Pro™ (9.7-inch)
DROID BIONIC by MOTOROLA
Samsung Galaxy Tab®
LG Cosmos™
Samsung Galaxy Tab® 2 (10.1)
Google Nexus 7
HTC One® remix
Enact™ by LG
DROID 4 by MOTOROLA
DROID by MOTOROLA
Verizon Wireless USB760 Modem
Samsung Galaxy Stellar™
HTC Desire® 612
LG 4G LTE USB Modem VL600
DROID 3 by MOTOROLA
Samsung Illusion™
Motorola RAZR V3m
HTC One® max
Microsoft Surface 3
Apple® iPad® with Retina display
BlackBerry® Q10 smartphone
Casio G'zOne Ravine®
BlackBerry® Z30 smartphone
Hydro ELITE by KYOCERA
Lucid™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Haven™
Samsung Galaxy™ Stratosphere™ II
Galaxy Nexus by Samsung
Moto X™ - Designed by You (2nd Generation)
LG VX8300
LG Extravert™
DROID X2 by MOTOROLA
Motorola Barrage™
Ellipsis® Kids
Samsung Galaxy Tab® 4 (8.0)
Lucid™2 by LG
Galaxy Tab E (8.0)
Motorola MOTO™ W755
Pantech Perception™
Windows Phone 8X by HTC
Galaxy Tab E
LG enV® TOUCH
BlackBerry® Bold 9650 smartphone
LG enV®2
iPad® mini 4
DROID X by MOTOROLA
Samsung Intensity™
Samsung Alias™ 2
Casio G'zOne Boulder®
LG Vortex™
Samsung Galaxy Tab® S
Pantech Breakout™
LG Optimus Zone™
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You
Samsung Knack™
Samsung Galaxy Note® Pro
Delphi Connect with 4G LTE Mobile Hotspot
LG VX5500
Verizon MiFi™2200 Intelligent Mobile Hotspot
Pantech Hotshot™
Samsung Galaxy Tab® (10.1)
Samsung Fascinate™
iPad® mini 3
Pantech Jest™ 2
LG Cosmos™ Touch
Spectrum™ 2 by LG
Samsung Galaxy Note® 10.1
Sony Xperia® Z2
Samsung Smooth™
Samsung Galaxy™ Stratosphere™
LG Migosm
Intuition™ by LG
Samsung Gear S2 classic
THUNDERBOLT™ by HTC
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless UMW190 Global USB Modem
Samsung ATIV SE™
LG VX8360
DROID CHARGE by SAMSUNG
Verizon Converged VOIP Device
Casio G'zOne Brigade®
LG VX5400
Samsung Galaxy Note® 10.1 2014 Edition
Luge™ by Motorola Prepaid
Samsung ATIV Odyssey™
Nokia Lumia 2520
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Dell™ Vostro™ V13 Laptop
DROID 2 by MOTOROLA
BlackBerry® Tour™ 9630 smartphone
Delphi Connect
DROID 2 GLOBAL by MOTOROLA
HTC Rhyme™
Pantech Marauder™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Legend™
DROID INCREDIBLE by HTC
Samsung SCH-u340
Samsung Galaxy Camera®
Casio G'zOne Rock™
Motorola W385
Samsung Galaxy View
LG VX8350
BlackBerry® Pearl™ Flip 8230 smartphone
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Curve™ 9330 smartphone
HTC Rezound™
BlackBerry® Storm2™ 9550 smartphone Prepaid
Samsung Reality™
Samsung Galaxy Tab® (7.7)
Apple® iPad®
Verizon Wireless USB720 Modem
Samsung SCH-u410
Verizon Wireless Escapade®
LG Chocolate® Touch
HTC Trophy™
Revolution™ by LG
Samsung Juke
LG Voyager™
Motorola Adventure™ V750
Motorola MOTO™ VU204
LG Ally™
Sony Xperia® PLAY
Pantech Caper™ Prepaid
BlackBerry® Curve™ 8530 smartphone
Samsung Alias™
Pantech Crux™
Verizon Wireless G'zOne Type-S
Casio EXILIM
Spectrum™ by LG
Samsung SCH-u430
Verizon Wireless CDM8975
Verizon Wireless Coupe™
DROID PRO by MOTOROLA
LG Dare™
BlackBerry® Torch™ 9850 smartphone
LG Optimus Exceed™ Prepaid
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB727 Modem
LG Chocolate®
LG VX5300
LG Enlighten®
LG enV®
Verizon Wireless UM150 USB Modem
BlackBerry® 8830 World Edition smartphone
LG VX5200
BlackBerry® Curve™ 9370 smartphone
G'zOne Boulder™ Black and Silver
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless PC5750 PC Card
HP® Mini 1151NR Netbook
Samsung Continuum™
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
LG Chocolate® 3
Samsung SCH-a650
Nokia 2705 Shade™ Non-Camera
Samsung Rogue™
Samsung SCH-a930
Motorola V325
LG VX3200
DROID ERIS by HTC
LG VX6100
Samsung Zeal™
LG VX8700
DROID XYBOARD 8.2 by MOTOROLA
Sharp KIN™ ONE
Motorola E815
Motorola W315
Motorola Rival™
Motorola Entice™
Samsung SCH-u540
Samsung Omnia® II
BlackBerry® Curve™ 9310 smartphone
Verizon Wireless Razzle™
Motorola MOTO Q™ 9c
Motorola RAZR V3c
LG VX3300
Nokia 6015i Prepaid
Samsung Trance™
Motorola XOOM™
LG Clout™
LG Versa™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Blackberry Classic Non-Camera
Samsung SCH-a870
Samsung N150 Netbook
Pantech PN-215
Motorola MOTO™ Z6c World Edition
Sierra Wireless AirCard® 580
HP® Pavilion dm1-3010nr Notebook
LG VX8100
Gateway® LT2016u Netbook
LG VX4650
Motorola V325i
Samsung Gleam®
Motorola CITRUS™
Samsung SCH-a950
Nokia 7205 Intrigue™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Nokia 2605 Mirage
Samsung FlipShot®
Samsung SCH-u550
DROID R2D2 by MOTOROLA
Nokia 6205
Jest™
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-210
Samsung SCH-a850
LG Glance™
LG VX6000
Samsung Renown™
Samsung Gem™
Verizon Wireless PN-300
Motorola Krave™ ZN4
Nokia 7705 Twist™
Motorola RAZR V3m in Gray
LG VX4500
Kyocera KPC650
Nokia 2366i
Verizon Wireless Salute™
Samsung SCH-a310
Motorola V60s
LG Fathom®
Motorola Q™
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Verizon KPC680 ExpressCard®
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless CDM8950
Sharp KIN™ TWO
Samsung SCH-u620
Sharp KIN™ TWOm
HTC Merge®
Motorola MOTO™ Z6cx World Edition without Camera
HP® Mini 210-1076NR Netbook
Samsung SCH-a670
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
Samsung Omnia®
Motorola MOTORAZR maxx Ve
HP® Mini 110-1046NR Netbook
HP® Mini 311-1037NR Netbook
Kyocera KX414
LG V
Samsung SCH-i760
Kyocera KX1v
LG VENUS™
Pantech PN-820
HP® Mini 110-3098NR Netbook
Verizon Wireless USB1000 Global USB Modem
Samsung Sway™
Verizon Wireless V620
Nokia 6215i
Verizon Wireless Blitz® Prepaid
BlackBerry® 7250
Motorola V276
Nokia 6315i
Motorola T720
SCH-u410 Prepaid
Motorola V265
Sharp KIN™ ONEm
Samsung Glyde™
HTC Touch Pro™
HTC Apache XV6700
Verizon Wireless CDM 7075
Samsung SCH-a970
Verizon AD3700 Global USB Modem
Nokia 3589i
Motorola V65p
Verizon XU870 Global ExpressCard®
Motorola MOTORIZR Z6tv
Kyocera SE47
Kyocera KX444
Nokia 6236i
LG VX9400
Motorola Rapture™ VU30
Samsung Saga™
Motorola V120e
Samsung SCH-i830
Samsung SCH-a630
Kyocera K323
Motorola C333
Samsung SCH-a795
Verizon Wireless V640
Motorola MOTOSLVR L7C
Samsung SCH-n330
Motorola T730
Nokia 2705 Shade™
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
HTC 10™
Verizon LTE Internet and Home Phone
Samsung 4G LTE Network Extender
Motorola V325xi
BlackBerry® 7750
Samsung Galaxy J3 (2016)
Samsung SCH-a610
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
LG VX2000
Samsung i600 Smartphone
Motorola V60p
Motorola C343
Samsung SCH-a990
Nokia 2128i
Samsung i700 Pocket PC
Samsung SCH-a530
Nokia 2285
Samsung SCH-i730
LG VX4700
Samsung SCH-a890
Verizon Wireless U630 PC Card

Accessories

DROID RAZR M by Motorola Vehicle Navigation Dock
[Video]
Watch this video to learn how to use the Navigation Dock in your car with your DROID RAZR M by Motorola.
Length: 1:07
DROID RAZR M by Motorola Flip Stand
[Video]
Watch this video to learn how to use the Flip Stand with your DROID RAZR M by Motorola.
Length: 0:35

Activation & Initial Setup

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Device Replacement Program
[General Information]
See all your options for replacing your phone or tablet if it’s lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Equipment Protection Programs
[General Information]
Learn about the different insurance and protection options for your device, including monthly cost, deductable and coverage.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
Quick Guide for Your Certified Like-New Replacement Device
[How to Use Guide]
Certified Like-New Replacement Device Activation and Shipping Guides
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
How to transfer content from your old Android phone to your new Android phone
[Video]
Watch this video to learn how to transfer content from your old Android phone to your new Android phone using Verizon Cloud in a few simple steps.
Length: 2:09
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:32
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
How to transfer content from your old Android phone to your new iPhone
[Video]
Watch this video to learn how to transfer content from your old Android phone to your new iPhone using Verizon Cloud in a few simple steps.
Length: 2:08
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
How to transfer content from your old iPhone to your new Android phone
[Video]
Watch this video to learn how to transfer content from your old iPhone to your new Android phone using Verizon Cloud in a few simple steps.
Length: 2:06
Activating Your DROID RAZR M 4G LTE by MOTOROLA - New Customers
[How to Use Guide]
Activating and Setting Up Your DROID RAZR M 4G LTE by MOTOROLA - New Customers
Activating Your DROID RAZR M 4G LTE by MOTOROLA - Existing Customers
[How to Use Guide]
Activating and Setting Up Your DROID RAZR M 4G LTE by MOTOROLA - Existing Verizon Wireless Customers
Activating Older Devices
[How to Use Guide]
Activation instructions for Older Certified Pre-Owned Devices.
Activating Your RAZR HD and RAZR M – Existing Customers
[How to Use Guide]
Setup guide for the RAZR HD and RAZR M
Activating Your RAZR HD and RAZR M – New Customers
[How to Use Guide]
Setup guide for the RAZR HD and RAZR M

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
DROID RAZR M by Motorola Get to Know Your Phone
[Video]
Watch this video to learn how to lock and unlock your phone, navigate screens, find recently used apps and more on your DROID RAZR M by Motorola.
Length: 1:57
DROID RAZR M by Motorola Tour
[Video]
Watch this video to tour the features of the DROID RAZR M by Motorola.
Length: 1:05
DROID RAZR M by MOTOROLA Simulator: Finding More Help
[Interactive Simulation]
Discover how to find mroe help on your Droid Razr M Smartphone.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Soft Reset - DROID RAZR M by MOTOROLA / Luge™ by Motorola
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
How do i get my device to start charging again?
[Community]
Today i discovered my droid wont charge and every time when i attempt to charge my phone a white light pops up for 1 sec and it goes away. Can anyone give my some advice on whats going on here??????
Soft Reset (Frozen/Unresponsive Screen) - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
A soft reset on your DROID RAZR M / LUGE can resolve device resetting/rebooting crashing, freezing, and keypad not responding. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting. If you're having other issues with your phone or device, visit our Troubleshooting...
Why does battery life drain so quickly on my Droid RAZR?
[Community]
I updated my phone (Droid RAZR) earlier this week with the latest update.  Since updating my battery life has decreased and I am constantly having to charge my phone. I have tried to kill apps that are draining the battery, but nothing seems to help. Does anyone have any advice to help with this...
Why is my phone charging and powering off and on all by itself?
[Community]
My Razor M is due for an upgrade in April 2015.  Yesterday it started overheating as I was charging it.  It will not charge now and it is powering off and then on constantly.  As soon as it powers on (all by itself) it will stop charging.  As soon as it powers off it charges again. ...

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Placing an International Call
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Announcement 3 - Suspended Service
[Device-Specific Instructions]
Add Call & Message Blocking - My Verizon
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Announcement 11 - Authentication error
[Device-Specific Instructions]
Announcement 4 - Dialing Change
[Device-Specific Instructions]
Announcement 2 - Invalid Number
[Device-Specific Instructions]
Announcement 1 - No page response
[Device-Specific Instructions]
Announcement 9 - Roamer Dialing Instructions
[Device-Specific Instructions]
Announcement 39 - Authentication Error
[Device-Specific Instructions]
DROID RAZR M by MOTOROLA Simulator:
[Interactive Simulation]
Learn how to return to a call on your DROID RAZR M Smartphone.
DROID RAZR M by MOTOROLA Simulator: Placing a Call to a Contact
[Interactive Simulation]
Explore how to place a call to a contact using your Droid Razr M.
DROID RAZR M by MOTOROLA Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Droid Razr M to call a new number.
DROID RAZR M by MOTOROLA Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your Droid Razr M Smartphone.
Why are calls automatically going to voice mail?
[Community]
As of yesterday all mu call are automatically going to voicemail. What did I do or better yet, how do I fix this? Please helpCary
Why are calls going straight to voice mail without ringing?
[Community]
Chatted with a Verizon rep friday because calls made from phones on my plan and my home land line were being diverted directly to voice mail, even though my line was not busy.  The rep asked me to do a soft reset and checked things out on Verizon's network.  The rep then called me from their...
Why do I hear beeping noises when I am on a call?
[Community]
Why, when I make a call to someone, do I hear beeping/chirping noises when the other person is talking?

Camera, Photos & Videos

Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID RAZR M by Motorola Screenshots
[Video]
Watch this video to learn how to capture what you see on your screen as an image. Learn how with your DROID RAZR M by Motorola.
Length: 0:46
Transfer Pictures or Videos from the Device - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Google Photos
[Device-Specific Instructions]
Play/Copy Media (DLNA) - Android™
[Device-Specific Instructions]
Share Media On/Off (DLNA) - Android™
[Device-Specific Instructions]
DROID RAZR by MOTOROLA Simulator: Changing from Rear to Front-Facing Camera
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera while taking a picture with your Droid Razr.
DROID RAZR by MOTOROLA Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your Droid Razr.
DROID RAZR by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Discover how to zoom in and out using your Droid Razr.
How do I transfer photos to my SD card?
[Community]
From what I have read, I don't have the correct SIM card, but what I wanted to do was transfer my photos to the SIM card, to use in adapter to print them off. I don't have wifi or even DSL...only my Droid RAZR HD...(3 mos. old)  when I tried this, nothing showed up on my printer. Does anyone have...
Transfer Pictures or Videos to the Device - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
USB Debugging Mode - DROID RAZR M by MOTOROLA / Luge™ by Motorola
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device / USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Contacts

Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
How do I add contact photos from the gallery and files?
[Community]
How can I get the option back to add contacts photos from the files or gallery?

Data

Promotional Data FAQs
[FAQs]
Learn the about the options to add promotional data to your devices on The MORE EverythingSM Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - DROID RAZR M by MOTOROLA / Luge™ by Motorola
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Learn How Data is Being Used on Your Account
[Video]
The data utilization tool in My Verizon provides you with an easy to read estimate of your data usage and how it's broken out. Watch this video to learn more.
Length: 1:10

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Check for Water Damage - Motorola
[Device-Specific Instructions]
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.

Device Settings

System Select - Android™
[Device-Specific Instructions]
Accelerometer Rotation - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID RAZR M by MOTOROLA Simulator: Access Settings
[Interactive Simulation]
Discover how to access settingson your DROID RAZR M by MOTOROLA Smartphone.
DROID RAZR M by MOTOROLA Simulator: Changing the Ringtone
[Interactive Simulation]
Explore how to change the ringtone on your Droid Razr M Smartphone.
DROID RAZR M by MOTOROLA Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security on your DROID RAZR M by MOTOROLA Smartphone.
DROID RAZR M by MOTOROLA Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Droid Razr M to silent.
How do I get my device to start up?
[Community]
This morning my Motorola Razr was not responding to my touch, so I powered it off. I waited a few minutes, then I powered it back on, but it won't go past the red core design. Anybody have any suggestions of what I can do to get my phone back in working mode?
How do I recover deleted videos if my device has been backed up?
[Community]
My hubby recently bought himself a new phone and gave me his old Droid Razr - I personalized the phone with my info but never did a backup - I'm assuming he did backup his info at some point. Here's the issue: I was using my phone last night, everything was a-ok, I plugged it in to charge and went...
The voice input microphone is missing from my keyboard. How do I find it?
[Community]
I seem to missing the voice microphone from my input keyboard.  I'm using the standard keyboard that comes with the phone.  I have tried, and removed, a few third party keyboards but reverted back to the standard keyboard.  The microphone icon that is supposed to be in the lower left next...
Why won't my device do anything in emergency mode?
[Community]
I can't get my phone to do anything it is in emergency mode.  Help!!

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail™ Account
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Location Mode - Android™
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Add Layers (Google Maps™)
[Device-Specific Instructions]

Gestures & Motions

Gestures (Google Maps™)
[Device-Specific Instructions]

Home Screen

Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
DROID RAZR M by Motorola Widgets
[Video]
Watch this video to learn how to use widgets to access information directly without having to open an app on your DROID RAZR M by Motorola.
Length: 1:13
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
DROID RAZR M by Motorola Home Screens
[Video]
Watch this video to learn how to customize your home screens by adding apps and widgets on your DROID RAZR M by Motorola.
Length: 1:01
DROID RAZR M by Motorola Folders
[Video]
Watch this video to learn how to maximize your home screen space by creating folders to hold your apps on your DROID RAZR M by Motorola.
Length: 1:07
DROID RAZR M by MOTOROLA Simulator: Adding a Home Screen Page
[Interactive Simulation]
An interactive guide for adding a home screen while using your Droid Razr M.
DROID RAZR M by MOTOROLA Simulator: Creating a Folder
[Interactive Simulation]
An interactive guide on how to create a folder on your DROID RAZR M Smartphone.
How can I get apps to display on my home screen?
[Community]
my home screen is blank and no apps are on the screen, how can i reset this?  It is responding to touch but there is nothing there and i can get to the settings by swiping from top down.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.

Internet & Web Browser

View Browser History - Android™
[Device-Specific Instructions]
Clear Temporary Internet Files - DROID RAZR M by MOTOROLA / LUGE™ by Motorola
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Determining Internet Connection Speeds
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
DROID RAZR M by Motorola With Google Chrome™ for Android™
[Video]
Watch this video to learn how to browse the web with Google Chrome™ for Android™ on your DROID RAZR M by Motorola.
Length: 1:12
Browser Cookies On/Off - DROID RAZR M by MOTOROLA / Luge™ by Motorola
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID RAZR M by MOTOROLA / LUGE by Motorola, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
JavaScript Settings - DROID RAZR M by MOTOROLA / Luge™ by Motorola
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your DROID RAZR M by MOTOROLA / LUGE by Motorola, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
DROID RAZR M by MOTOROLA Simulator: Locking and Unlocking the Phone
[Interactive Simulation]
Discover how to use the security features to lock and unlock your Droid Razr M Smartphone.

Memory/Storage

My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Memory Card Formatting
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Transfer Music Files to the Device - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files from the Device - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Navigating & Multitasking

DROID RAZR M by MOTOROLA Simulator: Clearing Notifications
[Interactive Simulation]
Explore how to clear notifications on your Droid Razr M Smartphone.
DROID RAZR M by MOTOROLA Simulator: Getting Around on Your Device
[Interactive Simulation]
An interactive map of the most important features of your Droid Razr M Smartphone.

Near Field Communication (NFC)

DROID RAZR M by Motorola Sharing With NFC
[Video]
Share content with other NFC enabled phones buy just tapping them together. Watch this video to learn how with your DROID RAZR M by Motorola.
Length: 0:46
DROID RAZR M by Motorola Reading NFC Tags
[Video]
Watch this video to use your DROID RAZR M by Motorola to read NFC tags found on posters, ads and stores with just a tap.
Length: 0:32

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update: DROID RAZR M by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID RAZR M by MOTOROLA.
Perform a Factory Data Reset (Device Powered Off) - DROID RAZR M by MOTOROLA / Luge™ by Motorola
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
Perform a Factory Data Reset (Device Powered On) - DROID RAZR M by MOTOROLA / Luge™ by Motorola
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
DROID RAZR M by Motorola Software Enhancements
[Video]
Watch this video to learn about the latest software enhancements for your DROID RAZR M by Motorola.
Length: 1:21
Can you stop automatic updates of various apps, and instead be asked if you want to update the app?
[Community]
razar12 asked Verizon Wireless: Q: Can you stop automatic updates of various apps, and instead be asked if you want to update the app? A: Yes - go to Google Play Store app and select the Settings button. Under "Auto-update apps," select the "Do not auto-update apps" option.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID RAZR M by Motorola SIM and SD Card Slot
[Video]
Watch this video to learn how to use the insertion tool to open the microSIM and SD card slot.
Length: 0:31
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Remove the SIM Card - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Insert the SIM Card - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
DROID RAZR M by Motorola Simulator: Inserting a SIM Card
[Interactive Simulation]
Discover how to install a SIM card on your DROID RAZR M by Motorola Smartphone.
DROID RAZR M by Motorola Simulator: Removing a SIM Card
[Interactive Simulation]
Learn how to remove a SIM card on your DROID RAZR M by Motorola Smartphone.
How do I unblock my sim card PUK when the pin doesn't work ?
[Community]
I tried to put security lock on phone and now I'm locked out. The default pin and unblock key (PUK) doesn't work.
Will I be able to use my device in London and Paris?
[Community]
I am traveling to London and Paris in May and want to use my phone if needed.  Do I need to do anything before I leave (call Verizon Customer Service or enter a code of some kind)?  I plan to use the phone only in airplane mode unless there is an emergency.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Volume Controls - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 4:03
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Motorola Connect - Android
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Picture / Video Messaging email address
[Device-Specific Instructions]
Can I retrieve deleted text messages?
[Community]
I ACCIDENTALLY deleted my text messages on my Droid Razr M, is there a way to retrieve them? I think it is so ridiculous that there isn't more steps involved in deleting messages. My finger accidentally hit the trash button and it erased ALL of my messages from someone that was really important to me....
DROID RAZR M by MOTOROLA Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your Droid Razr M Smartphone.
Droid Razr always shows "message not received" on group messages?
[Community]
Whenever a group message is received I always get a message not received and have to download it, why is that?
How do I create a group list?
[Community]
     is there any way to create a group list within Text Messaging? I would like to be able to create prepared lists instead of typing each name each time. thanks
How do I forward text messages?
[Community]
just got a Droid Razr M . How do I forward Text messages  ?
How do I move texts from my old device to my new one?
[Community]
Just replaced my Droid Razr with a new one. Can I move my texts from the old phone to the new one? If so, how?I don't have an sd card installed. Thanks
I want to block text ringtones from a specific number at night. How do I do this?
[Community]
How do I block ringtones for a specific number at night? I have  Motorola Razr HD

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Access Menus with Long Press - Android™
[Device-Specific Instructions]
Where can I find the ESN number if I don't currently have my device?
[Community]
I need the ESN number and don't have the phone, where else can I find it?

Transfer Content to/from Device

Transfer Pictures or Videos from the Device - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Media Share - Android™
[Device-Specific Instructions]
Transfer Music Files to the Device - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files from the Device - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - DROID RAZR M by MOTOROLA / LUGE by Motorola
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Visual & Hearing Accessibility

Wallpapers/Theme

DROID RAZR M by MOTOROLA Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the wallpaper on your DROID RAZR M Smartphone.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
How do I get my device to connect to our home wi-fi?
[Community]
We have a Razr Maxx.  A few months back the wifi would not connect only at our home.  Outside, it would connect to other available wifi resources.  We contacted Verizon.  They say contact our ISP..We have a DSL line with HawaiianTel.  They walk us through the whole modem/wireless...
How do I save the router password on my Razr M?
[Community]
how do I save router password on razor m rather than constantly having to re-enter it?

Still Have Questions?


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