DROID RAZR MAXX HD

DROID RAZR MAXX HD by MOTOROLA

Find device-specific support and online tools for your DROID RAZR MAXX HD by MOTOROLA.
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Samsung Galaxy S® 5
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DROID MAXX by MOTOROLA
DROID RAZR M by MOTOROLA
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DROID ULTRA by MOTOROLA
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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Droid Turbo in Ballistic Nylon
DROID MINI by MOTOROLA
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Brigadier™ by Kyocera
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DROID RAZR MAXX HD by MOTOROLA
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Moto X™ by Motorola
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DROID RAZR by MOTOROLA
DROID DNA by HTC
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Verizon 4G LTE Broadband Router with Voice
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Lucid™3 by LG
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Nokia Lumia Icon
Moto G™ by Motorola
LG Optimus Exceed™ 2
Casio G'zOne Commando®
DROID RAZR MAXX by MOTOROLA
DuraXV
Samsung Intensity® III
Samsung Illusion™
Casio G'zOne Ravine® 2
Samsung Galaxy Core Prime™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
DROID RAZR HD by MOTOROLA
Transpyre™ Prepaid
Verizon 4G LTE USB Modem UML295
Samsung Intensity® II
BlackBerry® Z10 smartphone
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Lucid™2 by LG
Lucid™ by LG
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Cosmos™ 2
LG Octane™
LG Optimus Zone™ 2
Windows Phone 8X by HTC
Hydro ELITE by KYOCERA
Enact™ by LG
BlackBerry® Bold™ 9930 smartphone
LG Optimus Exceed™ Prepaid
Samsung Convoy™ 2
HTC Desire® 612
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
G Pad™ 10.1 LTE
Apple® iPad® Air™
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
iPad® Air 2
Samsung Galaxy Stellar™
LG Revere® 2
DROID BIONIC by MOTOROLA
Samsung Galaxy Tab® 2 (7.0)
Google Nexus 7
Verizon 4G LTE USB Modem 551L
Samsung Galaxy™ Stratosphere™ II
Galaxy Nexus by Samsung
LG Revere®
BlackBerry® Q10 smartphone
HTC One® remix
HTC One® max
Pantech Perception™
DROID INCREDIBLE 2 by HTC
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
G Pad™ 7.0 LTE
LG enV®3
Apple® iPad® mini
DROID X2 by MOTOROLA
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® 4 (10.1)
Spectrum™ 2 by LG
Verizon SureResponse®
Luge™ by Motorola Prepaid
LG Cosmos™
DROID INCREDIBLE 4G LTE by HTC
Samsung Convoy™
Samsung ATIV SE™
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Z30 smartphone
LG Extravert™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LTE Internet (Installed)
DROID X by MOTOROLA
THUNDERBOLT™ by HTC
Samsung Galaxy™ Stratosphere™
Gear S®
Samsung Gusto® 2
DROID 3 by MOTOROLA
Blackberry Classic
DROID INCREDIBLE by HTC
Casio G'zOne Ravine®
Samsung Gusto®
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID by MOTOROLA
Samsung Galaxy Legend™
LG 4G LTE USB Modem VL600
HTC Rezound™
Motorola Barrage™
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Note® Pro
Samsung Intensity®
Motorola MOTO™ W755
Pantech Breakout™
DROID CHARGE by SAMSUNG
LG enV®2
Moto X™ - Designed by You
Intuition™ by LG
GizmoPal™
Samsung Fascinate™
LG enV® TOUCH
Verizon 4G LTE Broadband Router
Samsung Galaxy Tab® S
LG VX8300
HTC Rhyme™
Apple® iPad® with Retina display
Samsung ATIV Odyssey™
Pantech Jest™ 2
Ellipsis™ Jetpack® MHS800L
Samsung Galaxy Tab®
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Marauder™
Sony Xperia® Z2
Samsung Alias™ 2
LG Cosmos™ Touch
Motorola RAZR V3m
Moto X™ - Designed by You (2nd Generation)
Apple® iPad® mini with Retina display
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Note® 10.1 2014 Edition
LG Accolade™
Motorola XOOM™ 4G LTE
Samsung Galaxy Note® 10.1
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Spectrum™ by LG
LG VX5500
Pantech Hotshot™
Casio G'zOne Brigade®
Samsung Smooth™
LG VX8360
LG VX5400
Revolution™ by LG
LG Optimus Zone™
iPad® mini 3
DROID 2 GLOBAL by MOTOROLA
Samsung SCH-u340
BlackBerry® Curve™ 9330 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
Casio G'zOne Rock™
LG Enlighten®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Tour™ 9630 smartphone
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Tab® 4
DROID 2 by MOTOROLA
Samsung Reality™
Casio G'zOne Boulder®
LG Chocolate® Touch
Nokia Lumia 2520
Delphi Connect
Casio G'zOne Ravine® 2 Non-Camera
Samsung Galaxy Tab® (7.7)
Apple® iPad®
Motorola W385
Samsung Haven™
LG Vortex™
LG Ally™
Verizon Wireless UMW190 Global USB Modem
Motorola Adventure™ V750
Pantech Crux™
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless USB760 Modem
Verizon Wireless USB760 Modem
Moto E™ Prepaid
LG VX8350
Samsung SCH-u410
LG Dare™
Pantech Caper™ Prepaid
Verizon Wireless UM175 USB Modem
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
Sony Xperia® PLAY
Motorola MOTO™ VU204
BlackBerry® 8830 World Edition smartphone
Verizon Wireless CDM8975
DROID PRO by MOTOROLA
Verizon Wireless USB720 Modem
Lumia 2520 Prepaid
BlackBerry® Curve™ 8530 smartphone
Samsung Continuum™
Verizon Wireless Escapade®
Dell™ Vostro™ V13 Laptop
Verizon Converged VOIP Device
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
Motorola MOTOKRZR K1m
LG enV®
LG Voyager™
LG Chocolate® 3
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless USB727 Modem
Samsung Trance™
Motorola Entice™
Jest™
Casio EXILIM
Samsung Zeal™
Samsung Galaxy Camera®
Samsung Rogue™
Motorola CITRUS™
LG VX8100
LG Glance™
Verizon Wireless G'zOne Type-S
Blackberry Classic Non Camera
LG Clout™
HP® Pavilion dm1-3010nr Notebook
LG VX5300
DROID Eris by HTC
DROID XYBOARD 8.2 by MOTOROLA
Motorola W315
Motorola V325i
Verizon Wireless V740 ExpressCard
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Wireless Salute™
Verizon Wireless Razzle™
Motorola Rival™
Verizon Wireless Adamant™
LG VX5200
LG VX8700
Verizon Wireless PC5750 PC Card
LG Versa™
LG Fathom®
Motorola XOOM™
Samsung SCH-u540
Motorola RAZR V3c
Motorola MOTO Q™ 9c
Samsung SCH-a870
Samsung SCH-a930
LG Migosm
LG VX3200
LG VX6100
Samsung Omnia® II
Samsung SCH-a950
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
Verizon Wireless UM150 USB Modem
LG VX3300
LG Chocolate®
Sharp KIN™ TWOm
Verizon Wireless CDM8950
BlackBerry® Curve™ 9310 smartphone
Samsung Gleam®
Nokia 6205
G'zOne Boulder™ Black and Silver
Samsung Alias™
LG VX4650
DROID R2D2 by MOTOROLA
Samsung SCH-a650
HP® Mini 1151NR Netbook
Samsung Juke
Verizon Wireless AirCard® 595U USB Modem
Verizon AD3700 Global USB Modem
Nokia 7205 Intrigue™
Motorola MOTO™ Z6c World Edition
Nokia 7705 Twist™
LG VX4500
Motorola DEVOUR™ with MOTOBLUR™
LG VX9400
Samsung SCH-a850
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
Samsung Renown™
Samsung SCH-u550
Kyocera 7135 Smartphone
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
Motorola V325
Pantech PN-820
LG VX6000
HP® Mini 110-3098NR Netbook
Pantech PN-215
Kyocera K323
Gateway® LT2016u Netbook
Motorola Q™
Nokia 3589i
Motorola V60s
Samsung Glyde™
LG VX8600
Sharp KIN™ ONE
SCH-u410 Prepaid
Nokia 2705 Shade™ Non-Camera
Samsung i700 Pocket PC
Samsung Gem™
HTC Apache XV6700
LG Chocolate®
Motorola T720
Samsung SCH-u620
Verizon Wireless AirCard® 595
LG VX3100
Nokia 6015i Prepaid
LG V
Samsung Omnia®
BlackBerry® 7250
Pantech PN-210
Nokia 6315i
Verizon Wireless XV6600 without Camera
Kyocera KWC 2325 Prepaid
Sharp KIN™ ONEm
Samsung SCH-i760
HTC Touch Pro™
Samsung Sway™
LG VX3450
LG VX7000
Samsung N150 Netbook
Compaq® Mini CQ10-688nr Netbook
Kyocera KWC 2325
Nokia 6215i
Motorola MOTOSLVR L7C
LG VENUS™
Sierra Wireless AirCard® 580
Samsung i600 Smartphone
Kyocera KX414
Motorola E815
Motorola MOTO Q™ music 9m
Sharp KIN™ TWO
Samsung SCH-a670
BlackBerry® 7750
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Verizon Wireless Blitz® Prepaid
LG VX4700
LG Decoy®
Verizon Wireless PN-300
Samsung SCH-a630
Nokia 2366i
LG VX4400B
Samsung SCH-a310
Motorola V276
Motorola Rapture™ VU30
Nokia 6256i
Motorola Krave™ ZN4
Motorola MOTORIZR Z6tv
Samsung Saga™
Motorola V710
Samsung SCH-a795
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Nokia 2705 Shade™
Verizon Wireless CDM 7075
Motorola MOTO™ Z6cx World Edition without Camera
Motorola V276 Prepaid
Kyocera KPC650
Kyocera KX1v
LG VX10
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Nokia 2605 Mirage
Motorola V325xi
LG VX4600
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Nokia 2128i
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola T730
Nexus 6™
Samsung SCH-a530
Nokia 2285
Motorola V120e
Sierra Wireless AirCard® 555D
HTC Merge®
Kyocera KX444
Nokia 6236i
Samsung SCH-i730
LG VX8000
Samsung SCH-a890
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

Activation & Initial Setup

Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone - New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about the options we offer to insure your device and replace lost, stolen or damaged devices.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Setup - Caller Name ID
[Device-Specific Instructions]
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - Charging Habits - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Soft Reset - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth® Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Place a Conference Call from Device
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Camera, Photos & Videos

DROID RAZR MAXX by Motorola Taking and Sharing Screenshots
[Video]
Take and Share Screenshots On Your DROID RAZR MAXX HD by Motorola
Length: 0:45
Transfer Pictures/Videos - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your DROID RAZR HD / RAZR MAXX HD by MOTOROLA and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through...
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Contacts

Add a Contact - Push To Talk Plus
[Device-Specific Instructions]
Add to Contacts - Caller Name ID
[Device-Specific Instructions]
Add to Contacts Settings - Caller Name ID
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
This helps when you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]

Device ID & Info

Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Internet & Web Browser

Browser Cookies On/Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Clear Temporary Internet Files - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
If you are having trouble connecting to the Internet or a web page won't display on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
DROID RAZR MAXX by Motorola Web Browsing
[Video]
Browse with Google Chrome for Android On Your DROID RAZR MAXX HD by Motorola
Length: 1:12
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
JavaScript Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA , checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
View Browser History - Android
[Device-Specific Instructions]

Keyboard

DROID RAZR MAXX by Motorola Using Your Voice to Type
[Video]
Use Voice Typing On Your DROID RAZR MAXX HD by Motorola
Length: 1:22

Language

Asian Language FAQs
[FAQs]
Learn about using Asian languages on BlackBerry® and Android™ smartphones.
Asian Language Support on Select Smartphones/Tablets
[General Information]
Asian Language Support on Select Smartphones/Tablets

Memory/Storage

Clear Temporary Internet Files - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
If you are having trouble connecting to the Internet or a web page won't display on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

Mobile HotSpot On/Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Transfer Music Files - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files / songs between your DROID RAZR HD / RAZR MAXX HD by MOTOROLA and a computer/PC or a removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

DROID RAZR MAXX by Motorola Managing Content
[Video]
Manage Content On Your DROID RAZR MAXX HD by Motorola
Length: 1:57

Near Field Communication (NFC)

DROID RAZR MAXX by Motorola NFC
[Video]
Share with NFC On Your DROID RAZR MAXX HD by Motorola
Length: 0:46
DROID RAZR MAXX by Motorola Reading NFC Tags
[Video]
Read NFC Tags On Your DROID RAZR MAXX HD by Motorola
Length: 0:35

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
DROID RAZR MAXX by Motorola Ice Cream Sandwich Features
[Video]
Learn about Software Enhancements On Your DROID RAZR MAXX HD by Motorola
Length: 1:17
Software Update: DROID RAZR HD by MOTOROLA and DROID RAZR MAXX HD by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID RAZR HD or DROID RAZR MAXX HD.

SIM Card

4G SIM Card FAQs
[FAQs]
Learn about 4G SIM cards that's necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
DROID RAZR MAXX by Motorola SIM and SD Cards
[Video]
Open Micro SIMSD Card On Your DROID RAZR MAXX HD by Motorola
Length: 0:33
Insert the SIM Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locating the 4G SIM PIN/PUK - VEC Website
[Device-Specific Instructions]
NFC SE SIM Card FAQs
[FAQs]
Learn about the NFC SE SIM card needed to use Softcard™ and other NFC payment services.
Remove the SIM Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...

Sounds, Volume & Audio

Volume Controls - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Verizon Messages is a new text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily. Customize the color and font size of your messages. Use Integrated Messaging to keep up with your messages on your phone, tablet and computer. Take...
Length: 2:57
Picture / Video Messaging email address
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

Transfer Music Files - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files / songs between your DROID RAZR HD / RAZR MAXX HD by MOTOROLA and a computer/PC or a removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Transfer Pictures/Videos - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your DROID RAZR HD / RAZR MAXX HD by MOTOROLA and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through...

Visual & Hearing Accessibility

Wallpapers/Theme

Wi-Fi & Network

Re-installing PC Card / USB Modem Drivers
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Wi-Fi &Network

Still Have Questions?


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Connect with us on Facebook

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Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
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