Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 5
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 4s
DROID RAZR M by MOTOROLA
Apple® iPhone® 5s
Apple® iPhone® 4
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Samsung Galaxy S® III
DROID MAXX by MOTOROLA
LG G2
Droid Turbo in Ballistic Nylon
Samsung Galaxy Note® 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
DROID MINI by MOTOROLA
LG Cosmos™ 3
Verizon Ellipsis™ 7
HTC One® (M8)
Pantech 4G LTE Global USB Modem UML290
LG Revere® 3
Verizon Ellipsis™ Jetpack®
Samsung Convoy™ 3
DROID RAZR MAXX by MOTOROLA
Samsung Gusto® 3
Samsung Network Extender
LG G Pad 8.3 LTE
Nokia Lumia 928
Nokia Lumia Icon
LG Extravert™ 2
HTC One®
DROID ULTRA by MOTOROLA
Verizon Wireless Home Phone
Moto X™ by Motorola
DROID RAZR by MOTOROLA
Samsung Galaxy S® 4 mini
DROID RAZR MAXX HD by MOTOROLA
LG Exalt™
Samsung Galaxy Note® II
Brigadier™ by Kyocera
Casio G'zOne Commando® 4G LTE
Casio G'zOne Commando®
Samsung Brightside™
Jetpack® MiFi® 6620L
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
DROID DNA by HTC
BlackBerry® Bold™ 9930 smartphone
Lucid™ by LG
DROID 4 by MOTOROLA
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity® III
DROID RAZR HD by MOTOROLA
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Lucid™3 by LG
Apple® iPad® Air™
BlackBerry® Z10 smartphone
Windows Phone 8X by HTC
Apple® iPad® 2
LG Optimus Exceed™
BlackBerry® Q10 smartphone
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DROID INCREDIBLE 4G LTE by HTC
Verizon 4G LTE USB Modem UML295
Verizon 4G LTE USB Modem 551L
iPad® Air 2
Samsung ATIV SE™
Samsung Galaxy Stellar™
Casio G'zOne Ravine® 2
Samsung Convoy™ 2
LG Cosmos™ 2
DROID X by MOTOROLA
Enact™ by LG
Samsung Intensity® II
DROID BIONIC by MOTOROLA
Galaxy Nexus by Samsung
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DROID INCREDIBLE 2 by HTC
LG Octane™
HTC One® (M8) for Windows®
Sony Xperia® Z3v
Lucid™2 by LG
HTC Rezound™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless USB760 Modem
HTC One® remix
LG G Vista
Pantech Hotshot™
LG Cosmos™
LG Extravert™
Ellipsis™ 8
LG Revere® 2
BlackBerry® Z30 smartphone
Samsung Gusto®
Hydro ELITE by KYOCERA
LG 4G LTE USB Modem VL600
LG Revere®
Samsung Convoy™
Samsung Galaxy™ Stratosphere™ II
LG enV®2
THUNDERBOLT™ by HTC
LG enV®3
Spectrum™ 2 by LG
DROID INCREDIBLE by HTC
Xperia® Z2
HTC Rhyme™
Samsung Haven™
Moto X™ - Designed by You
Pantech Marauder™
DROID X2 by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID CHARGE by SAMSUNG
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Casio G'zOne Boulder®
Pantech Breakout™
Apple® iPad® mini
LG VX8300
Samsung Illusion™
DROID 3 by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
Motorola RAZR V3m
Pantech Perception™
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Verizon 4G LTE Broadband Router
Intuition™ by LG
LG Optimus Zone™
HTC One® max
Motorola MOTO™ W755
Verizon Wireless USB720 Modem
Apple® iPad® with Wi-Fi + 4G
Google Nexus 7
LG Cosmos™ Touch
Motorola Barrage™
Samsung Galaxy Tab® 4 (8.0)
Spectrum™ by LG
Jest™
Samsung Galaxy Note® Pro
Luge™ by Motorola Prepaid
Samsung Galaxy Tab® 2 (10.1)
Galaxy Tab® S
Nokia Lumia 2520
LG VX5500
BlackBerry® Curve™ 9330 smartphone
HTC Desire® 612
Verizon SureResponse®
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
Verizon Wireless AirCard® 595U USB Modem
LG enV® TOUCH
Samsung Galaxy Legend™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® 4 (10.1)
Samsung SCH-u340
Samsung ATIV Odyssey™
DROID by MOTOROLA
Apple® iPad® mini with Retina display
Samsung Intensity®
Apple® iPad® with Retina display
Pantech Crux™
Samsung Galaxy Tab®
Samsung Alias™ 2
LG VX8360
Samsung Knack™
BlackBerry® Tour™ 9630 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
LG Migosm
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
LG Chocolate® Touch
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless PC5750 PC Card
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
LG Vortex™
DROID PRO by MOTOROLA
LG Ally™
iPad® mini 3
LG Enlighten®
Casio G'zOne Rock™
Sony Xperia® PLAY
LG Voyager™
LG VX8350
LG VX5400
Dell™ Vostro™ V13 Laptop
Gear S™
Casio G'zOne Brigade®
Delphi Connect
LG Clout™
BlackBerry® Curve™ 8330 smartphone
LG VX5200
LG enV®
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® 3
LG VX5300
BlackBerry® Bold™ 9930 smartphone without camera
LG VX8700
LG VX3300
LG Dare™
Casio EXILIM
BlackBerry® Curve™ 9310 smartphone
HP® Pavilion dm1-3010nr Notebook
BlackBerry® Pearl™ Flip 8230 smartphone
Gateway® LT2016u Netbook
LG VX6100
LG Chocolate®
LG VENUS™
LG VX8100
LG VX9400
HP® Mini 311-1037NR Netbook
BlackBerry® 8830 World Edition smartphone
LG VX3100
LG Fathom®
LG VX3200
LG VX6000
Compaq® Mini CQ10-688nr Netbook
LG VX8600
HP® Mini 110-1046NR Netbook
LG Glance™
LG Versa™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX3450
LG VX4500
Kyocera KX414
Kyocera KX444
LG VX4650
LG V
Kyocera K323
Kyocera SE47
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
LG Decoy®
Motorola Entice™
Motorola V276
Motorola V325
Verizon Wireless PN-300
Samsung SCH-a630
LTE Internet (Installed)
LG Chocolate®
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
Verizon Wireless USB760 Modem
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola E815
Kyocera KPC650
Kyocera KX1v
Motorola MOTO Q™ music 9m
Nokia 6256i
Motorola T720
LG VX10
Sharp KIN™ ONE
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Samsung SCH-a850
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
Samsung SCH-u620
Motorola Adventure™ V750
Pantech PN-820
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Motorola Q™
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Nokia 2605 Mirage
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Motorola Rival™
LG Optimus Exceed™ 2
Motorola V325i
Samsung Alias™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Samsung SCH-a670
Samsung Galaxy Tab® (10.1)
Samsung SCH-a650
Samsung Omnia® II
LG VX4600
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Jest™ 2
BlackBerry® 7750
Kyocera 7135 Smartphone
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Saga™
Motorola C333
Samsung SCH-a610
Samsung Reality™
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Kyocera K404
Motorola V710
Nokia 7705 Twist™
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
DROID XYBOARD 10.1 by MOTOROLA
Nokia 2128i
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
Samsung Galaxy Camera®
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Motorola V60s
Sharp KIN™ TWOm
Sharp KIN™ ONEm
Nokia 2285
Lumia 2520 Prepaid
Motorola V120e
Sierra Wireless AirCard® 555D
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Motorola XOOM™ 4G LTE
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Samsung Galaxy Note® 10.1 2014 Edition
Samsung SCH-a870
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung SCH-i730
Samsung Rogue™
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
Samsung SCH-u550
BlackBerry® 7250
LG VX4700
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless Razzle™
LG VX8000
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
Pantech PN-210
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Samsung Gem™
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Apple® iPad®
Pantech PN-215
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola V65p

Activation & Initial Setup

Activating and Setting Up Your DROID RAZR by MOTOROLA – Existing Customers
[How to Use Guide]
Activating and Setting Up Your DROID RAZR by MOTOROLA – Existing Customers
Activating and Setting Up Your DROID RAZR by MOTOROLA – New Customers
[How to Use Guide]
Activating and Setting Up Your DROID RAZR by MOTOROLA – New Customers
Activating Your 4G LTE Phone – Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone – New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activation and Shipping Guide: 3G Android™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 3G Android Smartphone and shipping your defective device back to us.
Add New Device FAQs
[FAQs]
Learn how to add a new device to your account using My Verizon.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Activation and Setup - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
This provides initial activation/setup steps for your DROID RAZR or RAZR MAXX by MOTOROLA. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Initial Activation and Setup - Softcard (Isis Mobile Wallet®) - Android™
[Device-Specific Instructions]
Initial Setup - Caller Name ID
[Device-Specific Instructions]
Performing Over-The-Air Activation
[Device-Specific Instructions]
These instructions will assist you with initial activation / setup for your 3G smartphone or basic phone. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
No Title
[Online Tool]
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05

Battery & Power

Battery Inserting/Removing - Android™
[Device-Specific Instructions]
This links to info on resetting Android devices that have a non-removable battery. A reset is like rebooting your computer and is often used as the first step in any troubleshooting. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through...
Battery Issues - Accessories for Improved Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - Charging Habits - Non-Removable Battery Devices
[Device-Specific Instructions]
Battery Issues - Charging Habits - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - No Power
[Device-Specific Instructions]
This could help if the device won't charge, won't charge completely or turn on / power up or the battery is dead/really low. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Battery Manager - Motorola DROID RAZR / RAZR MAXX (XT912)
[Device-Specific Instructions]
Battery Overview - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Troubleshooting Checklist - Apple/Android™ Smartphones
[Device-Specific Instructions]
Extend Battery Life - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
For tips on how to extend the battery life on your DROID RAZR / RAZR MAXX by MOTOROLA, view this info. It also links to content that provides instructions for adjusting settings that effect battery life. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Soft Reset - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Frequently asked questions about wireless charging.

Bluetooth

Add a Bluetooth® COM Port (Incoming) - Windows®
[Device-Specific Instructions]
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Bluetooth® Discovery Mode (Windows®)
[Device-Specific Instructions]
Bluetooth® Discovery Mode - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Macintosh OS X
[Device-Specific Instructions]
Bluetooth® On/Off - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Bluetooth® Setting - Delphi Connect - Android Device Portal
[Device-Specific Instructions]
Create a Paired Connection - Macintosh® OS X
[Device-Specific Instructions]
Create a Paired Connection - Window 7
[Device-Specific Instructions]
Create a Paired Connection - Windows® XP / Vista
[Device-Specific Instructions]
DROID RAZR by MOTOROLA Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your DROID RAZR by Motorola with your Bluetooth headset.
DROID RAZR by MOTOROLA Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Discover how to turn Bluetooth functionality on and off using your DROID RAZR by Motorola.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Send Contact via Bluetooth® - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Camera, Photos & Videos

Back Up Media - Backup Assistant Plus - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Create and Share Videocasts on the Verizon Channel on Ustream
[Device-Specific Instructions]
Digital Living Network Alliance® (DLNA) Information
[Device-Specific Instructions]
Download Pictures / Videos - Backup Assistant Plus - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
DROID RAZR by Motorola - How to Use Gallery
[Video]
Watch this video to learn how to use the Gallery on your DROID RAZR by Motorola.
Length: 1:37
DROID RAZR by MOTOROLA Simulator: Adjusting Video Setting for Messages
[Interactive Simulation]
A how-to guide for adjusting the setting to send video messages on your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Changing Camera Effects
[Interactive Simulation]
Discover how to change the camera effects on your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Changing Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to switch from the rear to the front-facing camera while recording a video with your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Changing from Rear to Front-Facing Camera
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera while taking a picture with your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Turning Flash On and Off
[Interactive Simulation]
Explore how to turn your camera's flash on and of while using your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Explore how to zoom in and out for video on your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Discover how to zoom in and out using your DROID RAZR by Motorola.
DROID RAZR by Motorola Taking and Sharing Screenshots
[Video]
This instructional video will show you how to take and share screenshots on your DROID RAZR / RAZR MAXX by Motorola.
Length: :46
Enable/Disable HDMI - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Play/Copy Media (DLNA) - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Record and Share a Video - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Share a Picture from the Gallery - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Share a Video from the Gallery - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Share Media On/Off (DLNA) - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Take and Share a Picture - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Transfer Pictures/Videos - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your DROID RAZR / RAZR MAXX by MOTOROLA and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through...
Upload Pictures/Videos - Backup Assistant Plus - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View a Videocast Sent With the Verizon Channel on Ustream
[Device-Specific Instructions]
View Pictures/Videos (via an external HDMI device) - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
View Pictures/Videos - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]

Contacts

Add a Contact - Push To Talk Plus
[Device-Specific Instructions]
Add to Contacts - Caller Name ID
[Device-Specific Instructions]
Add to Contacts Settings - Caller Name ID
[Device-Specific Instructions]
Back Up Contacts - Backup Assistant - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Back Up Contacts - Verizon Cloud - Android™ Smartphone
[Device-Specific Instructions]
Caller-ID Image - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Contact Display Options - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Contacts - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Create a New Contact via Visual Voice Mail - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Delete Duplicate Contacts - Microsoft® Outlook
[Device-Specific Instructions]
DROID RAZR by MOTOROLA Simulator: Adding and Deleting a Favorite Contact
[Interactive Simulation]
A step-by-step guide for adding adding and deleting a favorite contact on your DROID RAZR by Motorola.
Forward Contacts to Voice Mail - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Import Contacts - Android™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import/Export Contacts from a Comma Separated Values (*.csv) / vCard Files - Macintosh Address Book
[Device-Specific Instructions]
Import/Export Contacts SD Card - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Import/Export Contacts SIM Card - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Link / Merge Contacts - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Manage Contacts - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Manage Contacts - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Restore Contacts - Backup Assistant - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Send Contact via Bluetooth® - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Separate Contacts - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
No Title
[Online Tool]

Email/Gmail

Add a Personal (POP/IMAP) Account - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Add an Existing Google™ Account - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Change Password - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Compose and Send a Gmail™ Message - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Compose and Send a Message - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Compose and Send an Email Message - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Compose and Send an Email Message - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure Corporate Email (Exchange ActiveSync®) - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Configure Preferences - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a New Google™ Account - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Delete a Gmail™ Message - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Delete an Email Message - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Download and Install Good Mobile Messaging - Android™
[Device-Specific Instructions]
Download and Install Good Mobile Messaging - Android™
[Device-Specific Instructions]
Email Account Common Settings - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Email Account Data Usage Settings - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Email Account Notification Settings - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Email Account Password and Server Settings - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Email Account Signature Settings - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Email Account Sync Frequency Settings - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Gmail™ Auto Signature - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Gmail™ Notifications - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Gmail™ Synchronization - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recovering Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync®) - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Reply to an Email Message - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Set Up Corporate Email (Exchange ActiveSync®) - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]
View Email Messages - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
View Gmail™ Account Address/Username - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
View Gmail™ Messages - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]

Home Screen

Add Folders to Home Screen - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Add Shortcuts to Home Screen - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Add Widgets to Home Screen - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
DROID RAZR by Motorola Home Screen Tips
[Video]
This instructional video will show you how to use home screen notifications on your DROID RAZR / RAZR MAXX by Motorola.
Length: 1:32
DROID RAZR by MOTOROLA Simulator: Adding Widgets and Apps
[Interactive Simulation]
Learn how to add widgets and apps on your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Creating a Folder
[Interactive Simulation]
Discover how to create a folder on your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Customizing the Favorites Tray
[Interactive Simulation]
Learn how to customize the Favorites Tray on your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Deleting Widgets and Apps
[Interactive Simulation]
Learn how to delete widgets and apps on your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Moving Widgets and Apps
[Interactive Simulation]
A visual instruction guide for moving widgets and apps on your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Resizing Widgets
[Interactive Simulation]
A visual instruction guide for resizing widgets on your DROID RAZR by Motorola.
DROID RAZR by Motorola Using Home Screen Folders
[Video]
This instructional video will show you how to use home screen folders on your DROID RAZR / RAZR MAXX by Motorola.
Length: :59
DROID RAZR by Motorola Using Widgets
[Video]
This instructional video will show you how to add and delete widgets on your DROID RAZR / RAZR MAXX by Motorola.
Length: :42
Remove Items from Home Screen - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Rename Home Screen Folder - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
View Home Screen Panels - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Window Shade - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Add a Virtual Private Network - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Browser Cookies On/Off - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID RAZR / RAZR MAXX by MOTOROLA, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Change the Browser Start/Home Page - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Clear Temporary Internet Files - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID RAZR / RAZR MAXX by MOTOROLA, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Delete a Browser Bookmark - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Edit a Browser Bookmark - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
JavaScript Settings - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your DROID RAZR / RAZR MAXX by MOTOROLA, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Launch a Browser Bookmark - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Save Pictures from the Browser - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
View Browser History - Android
[Device-Specific Instructions]
Web Browser - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Websites - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]

Memory/Storage

Check Memory - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Clear Temporary Internet Files - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID RAZR / RAZR MAXX by MOTOROLA, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
DROID RAZR by MOTOROLA Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your Droid Razr by Motorola.
DROID RAZR by MOTOROLA Simulator: Removing a microSD Card
[Interactive Simulation]
Discover how to remove a microSD card from your Droid Razr by Motorola.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Import/Export Contacts SD Card - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Insert the Memory Card - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Memory Card Formatting
[Device-Specific Instructions]
Memory Card Formatting - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Remove the Memory Card - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Music

Back Up Media - Backup Assistant Plus - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Delete Music - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Download and Purchase Music - Backup Assistant Plus - Macintosh
[Device-Specific Instructions]
Download Songs / Music - Backup Assistant Plus - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
DROID RAZR by Motorola - Music Player
[Video]
Watch this video to learn how to use the Music Player on your DROID RAZR by Motorola.
Length: 1:55
Manage Music Playlists - Backup Assistant Plus - Website
[Device-Specific Instructions]
To create or delete playlists and add, remove and sort songs in those playlists via the Backup Assistant Plus website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Manage Music Playlists - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Play Music Files - HTC One® max
[Device-Specific Instructions]
Play Music Files - Verizon Cloud - Windows
[Device-Specific Instructions]
Transfer Music Files - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files / songs between your DROID RAZR / RAZR MAXX by MOTOROLA and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Upload Songs / Music - Backup Assistant Plus - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

SIM Card

4G SIM Card FAQs
[FAQs]
Learn about 4G SIM cards that's necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
Delete a SIM Phone Book Entry - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
DROID RAZR by MOTOROLA Simulator: Inserting a SIM Card
[Interactive Simulation]
Discover how to insert a SIM card into your Droid Razr by Motorola.
DROID RAZR by MOTOROLA Simulator: Removing a SIM Card
[Interactive Simulation]
Learn how to remove a SIM card from your Droid Razr by Motorola.
Enable/Disable/Modify the SIM PIN - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Import/Export Contacts SIM Card - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Insert the SIM Card - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locating the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Modify the SIM PIN - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
NFC SE SIM Card FAQs
[FAQs]
Learn about the NFC SE SIM card needed to use Isis Wallet™ and other NFC payment services.
Remove the SIM Card - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Unblock SIM PIN - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
View the SIM Card Number - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]

Text & Multimedia Messaging

Auto Receive Messages - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Auto Signature - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Android™ Smartphone
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
Message Delivery Notification - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Message Options - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Message Options - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Send Picture Message - Web Camera Enhancement
[Device-Specific Instructions]
Supported file types for Picture / Video Messaging
[Device-Specific Instructions]
Text Message Entry Method - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Sideshare FAQs
[FAQs]
Verizon Sideshare is an app that makes it easy to share information, like text and photos, without interrupting your calls.
View Text Messages - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]

Wi-Fi & Network

Add a Virtual Private Network - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Add a Wi-Fi Network - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
DROID RAZR by MOTOROLA Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your DROID RAZR by Motorola to connect to a Wi-Fi network.
DROID RAZR by MOTOROLA Simulator: Sharing a Video
[Interactive Simulation]
Learn how to share videos using your DROID RAZR by Motorola.
DROID RAZR by MOTOROLA Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notification on your DROID RAZR by Motorola.
Enable/Disable Wi-Fi Notifications - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Manual Global DUN / APN - Windows
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Network Mode Settings - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Remove Wi-Fi Connection - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
Remove Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using the Wi-Fi Access Zone application - Android™
[Device-Specific Instructions]
Wi-Fi On/Off - DROID RAZR / RAZR MAXX by MOTOROLA
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Wi-Fi On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
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