' DROID ULTRA by MOTOROLA Support | Verizon Wireless
Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Galaxy S® 6
Apple® iPhone® 5c
DROID MAXX by MOTOROLA
LG Terra™
Apple® iPad® 2
Samsung Galaxy Note® 4
Apple® iPhone® 5
Apple® iPhone® 4s
LG G3
Samsung Convoy™ 3
Apple® iPhone® 4
Verizon Ellipsis™ 7
Droid Turbo by Motorola
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® III
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Note® 3
Samsung Galaxy S® 6 edge
LG G2
Samsung Network Extender
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Ellipsis™ 8
DROID RAZR M by MOTOROLA
LG Cosmos™ 3
DROID MINI by MOTOROLA
Jetpack® MiFi® 6620L
LG G4™
LG G Pad 8.3 LTE
LG Extravert™ 2
HTC One® (M8)
DROID ULTRA by MOTOROLA
LG Revere® 3
Brigadier™ by Kyocera
Sony Xperia® Z3v
Casio G'zOne Commando® 4G LTE
Verizon Wireless Home Phone
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Note® II
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Galaxy Note® Edge
Samsung Gusto® 3
Nokia Lumia 928
Moto X™ (2nd Gen.)
Moto X™ by Motorola
Samsung Galaxy S® 4 mini
LG G Vista
HTC One®
Casio G'zOne Ravine® 2
DuraXV
Casio G'zOne Commando®
LG Optimus Exceed™ 2
Verizon 4G LTE Broadband Router with Voice
Samsung Brightside™
Ellipsis™ Jetpack® MHS800L
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto G™ by Motorola
DROID RAZR MAXX HD by MOTOROLA
Lucid™3 by LG
DROID DNA by HTC
G Pad™ 7.0 LTE
DROID RAZR HD by MOTOROLA
Nexus 6™
DROID RAZR by MOTOROLA
Nokia Lumia 822
Samsung Gusto® 2
Samsung Galaxy S® III mini
Transpyre™ Prepaid
Samsung Intensity® II
Samsung Convoy™ 2
Verizon 4G LTE USB Modem UML295
HTC One M9
Samsung Intensity® III
Gear S®
LG Exalt™
Nokia Lumia Icon
DROID RAZR MAXX by MOTOROLA
Samsung Galaxy J1™ Prepaid
Moto E™ Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LTE Internet (Installed)
GizmoPal™
LG Optimus Zone™ 2 Prepaid
LG Cosmos™ 2
Microsoft Lumia 735
BlackBerry® Bold™ 9930 smartphone
DROID Eris by HTC
Samsung Illusion™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
BlackBerry® Z10 smartphone
LG Octane™
Samsung Galaxy Tab® 4 (10.1)
iPad® Air 2
HTC One® remix
Lucid™2 by LG
LG Revere®
DROID 4 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Gusto®
LG Revere® 2
Verizon 4G LTE USB Modem 551L
HTC Desire® 612
G Pad™ 10.1 LTE
BlackBerry® Z30 smartphone
Samsung Convoy™
Lucid™ by LG
HTC One® (M8) for Windows®
Blackberry Classic
Verizon Wireless AirCard® 595
LG Cosmos™
BlackBerry® Q10 smartphone
LG enV®3
Enact™ by LG
Samsung Galaxy Stellar™
DROID BIONIC by MOTOROLA
LG Accolade™
Windows Phone 8X by HTC
Samsung Haven™
Samsung Galaxy™ Stratosphere™ II
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Galaxy Nexus by Samsung
Pantech Perception™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy Tab® 2 (7.0)
Hydro ELITE by KYOCERA
LG Extravert™
Apple® iPad® Air™
DROID INCREDIBLE 2 by HTC
HTC One® max
Moto X™ - Designed by You (2nd Generation)
Verizon 4G LTE Broadband Router
iPad® mini 3
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Verizon SureResponse®
DROID INCREDIBLE 4G LTE by HTC
Samsung Galaxy Tab® S
Apple® iPad® mini
Samsung Galaxy Tab® 4 (8.0)
DROID X2 by MOTOROLA
Samsung Galaxy™ Stratosphere™
DROID X by MOTOROLA
Samsung SCH-u340
Spectrum™ 2 by LG
Pantech Jest™ 2
Samsung Galaxy Note® Pro
Google Nexus 7
Apple® iPad® with Wi-Fi + 4G
DROID 3 by MOTOROLA
Samsung Intensity®
Motorola Barrage™
LG enV® TOUCH
Samsung Knack™
Lancet™
Luge™ by Motorola Prepaid
Samsung Galaxy Tab®
LG VX8300
Pantech Hotshot™
Casio G'zOne Boulder®
THUNDERBOLT™ by HTC
Apple® iPad® with Retina display
LG 4G LTE USB Modem VL600
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Pantech Breakout™
LG Cosmos™ Touch
LG enV®2
Motorola MOTO™ W755
Samsung ATIV SE™
Samsung Galaxy Legend™
DROID by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID INCREDIBLE by HTC
HTC Rezound™
Moto X™ - Designed by You
LG G Pad™ X8.3
Samsung Smooth™
Pantech Marauder™
Verizon Wireless USB760 Modem
Delphi Connect with 4G LTE Mobile Hotspot
Motorola XOOM™ 4G LTE
Motorola RAZR V3m
Apple® iPad® mini with Retina display
Intuition™ by LG
DROID CHARGE by SAMSUNG
Samsung ATIV Odyssey™
Samsung Alias™ 2
LG Migosm
LG Optimus Exceed™ Prepaid
Nokia 2366i
LG VX5500
Casio G'zOne Rock™
Casio G'zOne Brigade®
Samsung Galaxy Note® 10.1
LG VX8360
Samsung Galaxy Note® 10.1 2014 Edition
BlackBerry® Bold™ 9930 smartphone without camera
HTC Rhyme™
Dell™ Vostro™ V13 Laptop
Nokia 6256i
Nokia Lumia 2520
Sony Xperia® Z2
LG VX5400
Samsung Galaxy Tab® (10.1)
DROID 2 GLOBAL by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone Prepaid
Samsung Alias™
Spectrum™ by LG
LG Optimus Zone™
Verizon Wireless UMW190 Global USB Modem
Pantech PN-215
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Vortex™
Samsung Reality™
Motorola W385
Verizon Wireless UM175 USB Modem
Samsung SCH-u410
Verizon Wireless AirCard® 595U USB Modem
Revolution™ by LG
BlackBerry® Tour™ 9630 smartphone
LG Enlighten®
Motorola RAZR V3m in Gray
Samsung Galaxy Tab® 4
Pantech Crux™
LG Chocolate® Touch
LG VX8350
Verizon Wireless USB720 Modem
DROID 2 by MOTOROLA
Sharp KIN™ ONEm
Apple® iPad®
LG Ally™
Samsung Galaxy Tab® (7.7)
Pantech Caper™ Prepaid
BlackBerry® Pearl™ Flip 8230 smartphone
BlackBerry® Curve™ 9330 smartphone
Delphi Connect
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless Escapade®
Motorola MOTO™ VU204
LG Dare™
Motorola Adventure™ V750
Blackberry Classic Non-Camera
DROID PRO by MOTOROLA
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
LG Voyager™
Samsung Juke
Verizon Wireless G'zOne Type-S
Verizon Wireless CDM8975
Sony Xperia® PLAY
BlackBerry® 8830 World Edition smartphone
LG enV®
BlackBerry® Curve™ 8330 smartphone
LG VX5300
DROID XYBOARD 10.1 by MOTOROLA
Casio EXILIM
BlackBerry® Curve™ 8530 smartphone
Pantech PN-210
HP® Mini 1151NR Netbook
Samsung SCH-u430
LG VX5200
Samsung SCH-a650
Verizon Wireless UM150 USB Modem
Motorola MOTOKRZR K1m
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Jest™
Samsung Rogue™
Motorola V325i
Motorola XOOM™
LG VX6100
Motorola Entice™
Verizon Wireless PC5750 PC Card
Nokia 2705 Shade™ Non-Camera
LG Chocolate®
Samsung Galaxy Camera®
LG VX3200
Nokia 6015i Prepaid
Motorola W315
Motorola E815
Verizon Wireless USB727 Modem
Samsung Continuum™
Verizon Wireless Salute™
Motorola RAZR V3c
DROID XYBOARD 8.2 by MOTOROLA
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a930
Samsung SCH-u540
Gateway® LT2016u Netbook
BlackBerry® Curve™ 9310 smartphone
Sierra Wireless AirCard® 580
LG VX8100
Motorola Rival™
LG Chocolate® 3
Verizon Wireless Razzle™
LG Clout™
Sierra Wireless AirCard® 555D
Sharp KIN™ ONE
Lumia 2520 Prepaid
Samsung Gleam®
LG Versa™
LG VX8700
Samsung SCH-a870
Samsung Trance™
Verizon Wireless Adamant™
Motorola MOTO™ Z6c World Edition
Motorola MOTO Q™ 9c
Samsung SCH-u550
Samsung Omnia® II
Motorola DEVOUR™ with MOTOBLUR™
Motorola CITRUS™
Samsung SCH-a670
LG VX3300
HP® Pavilion dm1-3010nr Notebook
LG Fathom®
LG Glance™
Nokia 7205 Intrigue™
Samsung Glyde™
Samsung Gem™
DROID R2D2 by MOTOROLA
Motorola MOTO™ Z6cx World Edition without Camera
Compaq® Mini CQ10-688nr Netbook
LG VX4650
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
LG VX4500
Samsung Renown™
Sharp KIN™ TWOm
Motorola Krave™ ZN4
HTC Merge®
HTC® Ozone™ with TALKS™ for Verizon Wireless
Motorola V325
LG VX6000
Samsung Omnia®
Verizon Wireless V740 ExpressCard
Pantech PN-820
LG V
Samsung SCH-a950
Nokia 6205
BlackBerry® 7250
Motorola V276
Nokia 2605 Mirage
LG Chocolate®
Kyocera KX414
Kyocera 7135 Smartphone
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Samsung SCH-i760
Nokia 2705 Shade™
Verizon Wireless PN-300
Verizon AD3700 Global USB Modem
Samsung Sway™
Samsung i700 Pocket PC
Motorola V60s
LG VENUS™
Motorola V710
Verizon XU870 Global ExpressCard®
Verizon Wireless CDM 7075
Motorola Rapture™ VU30
Samsung SCH-a850
Kyocera SE47
Samsung N150 Netbook
Samsung SCH-a990
Sharp KIN™ TWO
HP® Mini 110-1046NR Netbook
Samsung FlipShot®
Verizon Wireless Blitz® Prepaid
Samsung SCH-u620
Samsung SCH-a310
Motorola MOTOSLVR L7C
LG VX9400
Motorola MOTORAZR maxx Ve
Kyocera KPC650
SCH-u410 Prepaid
HP® Mini 210-1076NR Netbook
Motorola V265
Samsung SCH-a795
Nokia 3589i
Nokia 2128i
Kyocera KWC 2325
Nokia 2285
Verizon Wireless USB1000 Global USB Modem
Motorola V65p
Kyocera K323
Nokia 6315i
Motorola V325xi
Samsung SCH-a610
Verizon Wireless V620
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Kyocera KWC 2325 Prepaid
Motorola V120e
Nokia 6236i
Verizon Wireless U630 PC Card
Kyocera KX1v
Motorola Q™
Samsung SCH-a790
Motorola V60p
Samsung SCH-a970
HTC Apache XV6700
Motorola T720
LG VX10
Samsung SCH-n330
Motorola MOTORIZR Z6tv
BlackBerry® 7750
Motorola C333
Verizon Wireless XV6600 without Camera
Verizon KPC680 ExpressCard®
Motorola T730
Samsung SCH-a530
Samsung SCH-a890
HTC Touch Pro™
Samsung SCH-i830
Samsung SCH-a630
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Verizon Converged VOIP Device
G'zOne Boulder™ Black and Silver
HTC Desire® 526 Prepaid
Samsung Saga™
Kyocera KX2
Motorola T300p
Kyocera K404
Nokia 6305i
LG VX2000
Motorola C343
Verizon Wireless V640
Kyocera KX444
Samsung SCH-i730
LG VX4700

Activation & Initial Setup

Activating Your DROID MAXX, DROID ULTRA, DROID MINI by MOTOROLA – Existing Customers
[How to Use Guide]
Setup guide for the Droid Maxx, Droid Ultra and Droid Mini
Activating Your DROID MAXX, DROID ULTRA, DROID MINI by MOTOROLA – New Customers
[How to Use Guide]
Setup guide for the Droid Maxx, Droid Ultra, and Droid Mini
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.
DROID ULTRA by MOTOROLA Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and off your Droid Ultra by Motorola.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

DROID ULTRA by MOTOROLA Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to share pictures with Bluetooth on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn on bluetooth on your device.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID ULTRA by MOTOROLA Simulator: Dialing by Voice
[Interactive Simulation]
An interactive guide to using your voice to place a call with your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Placing a Call to a Contact
[Interactive Simulation]
Learn how to place a call to a contact using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to call a new number using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Returning to a Call
[Interactive Simulation]
A visual guide for returning to a call on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two active calls on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Teach your children how to call 911 on your Droid Ultra by Motorola.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Placing an International Call
[Device-Specific Instructions]
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Camera, Photos & Videos

DROID ULTRA by Motorola Camera Quick Capture
[Video]
Learn how to take pictures fast with a twist of the wrist.
Length: :33
DROID ULTRA by Motorola DROID Zap
[Video]
DROID zap allows you to share pictures and videos with a swipe of your fingers. Watch this video to learn how.
Length: 1:22
DROID ULTRA by MOTOROLA Simulator: Accessing Camera Settings
[Interactive Simulation]
Discover how to access the camera settings on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Adjusting the Video Setting for Messaging
[Interactive Simulation]
A how-to guide foradjusting the video setting for easy message sending on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera while taking a picture with your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to switch from the rear to the front-facing camera while recording a video with your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Editing a Picture
[Interactive Simulation]
Discover how to edit a picture on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Sharing Videos
[Interactive Simulation]
Learn how to share videos using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Taking a Picture from the Lock Screen
[Interactive Simulation]
Learn how to take a picture from the Lock screen with your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Turning On the Flash
[Interactive Simulation]
Learn how to turn on the camera's flash for taking a picture with your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Using Quick Capture
[Interactive Simulation]
Discover how to use Quick Capture to take a picture by twisting the phone with your wrist from any screen on your Droid Ultra by Motorola camera.
DROID ULTRA by MOTOROLA Simulator: Video
[Interactive Simulation]
A visual walkthrough of the most common video features on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Discover how to zoom in and out for the camera using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video on your Droid Ultra by Motorola.
Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Contacts

Add a Contact - Push To Talk Plus
[Device-Specific Instructions]
DROID ULTRA by MOTOROLA Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Adding a Contact to a Group
[Interactive Simulation]
A step-by-step guide for adding adding a contact to a group on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Adding and Deleting a Contact from Your Favorites
[Interactive Simulation]
A step-by-step guide for adding and deleting a contact from your favorites list on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Creating a Group
[Interactive Simulation]
Discover how to create a group of contacts for easy messaging to all members at once on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information with another contact on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add the number as a contact on your Droid Ultra by Motorola.
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
This helps when you can't connect to the Internet /have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]

Device Settings

Accelerometer Rotation - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID ULTRA by MOTOROLA Simulator: Accessing Settings
[Interactive Simulation]
Discover how to acess the Settings on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Droid Ultra by Motorola by adjusting the screen timeout.
DROID ULTRA by MOTOROLA Simulator: Changing the Ringtone
[Interactive Simulation]
Discover how to change the ringtone on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Setting Screen Security
[Interactive Simulation]
An interactive guide for setting screen security to help keep others from using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Droid Ultra by Motorola to silent.
DROID ULTRA by MOTOROLA Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Droid Ultra by Motorola to Airplane mode.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
DROID ULTRA by MOTOROLA Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to an email on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Droid Ultra by Motorola.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.

Gestures & Motions

DROID ULTRA by Motorola Camera Quick Capture
[Video]
Learn how to take pictures fast with a twist of the wrist.
Length: :33
DROID ULTRA by Motorola Using Touchless Controls
[Video]
Touchless Control is a hands free way to get answers from your phone.
Length: 1:17

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

DROID ULTRA by MOTOROLA Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Discover how to organize apps into a folder on a Home screen of your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
Learn how to add widgets and apps to a Home screen on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Moving Widgets and Apps on a Home Screen
[Interactive Simulation]
A visual instruction guide for moving widgets and apps on a Home screen of your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Removing Widgets and Apps from a Home Screen
[Interactive Simulation]
Learn how to delete widgets and apps from a Home screen on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Resizing Widgets on the Home Screen
[Interactive Simulation]
A visual instruction guide for resizing widgets on your Droid Ultra by Motorola.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]

Internet & Web Browser

Browser Cookies On/Off - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID Mini/DROID Ultra/DROID Maxx by Motorola, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID Mini / DROID Ultra / DROID Maxx by Motorola, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
DROID ULTRA by MOTOROLA Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Opening and Closing a Window
[Interactive Simulation]
A visual walkthrough of opening and closing a new window in the web browser of your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to search the web with your voice using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Web Browser
[Interactive Simulation]
A step-by-step guide for browsing the web on your Droid Ultra by Motorola.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
JavaScript Settings - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your DROID Mini / DROID Ultra / DROID Maxx by Motorola, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for...
View Browser History - Android™
[Device-Specific Instructions]

Language

DROID ULTRA by MOTOROLA Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Droid Ultra by Motorola.

Lock, Unlock, Password & Security

DROID ULTRA by MOTOROLA Simulator: Locking and Unlocking the Screen
[Interactive Simulation]
An interactive guide for locking and unlocking the screen to help keep you from using your Droid Ultra by Motorola while in your pocket or purse.
DROID ULTRA by MOTOROLA Simulator: Using Lock Screen Pages
[Interactive Simulation]
Learn how to use Lock screen pages to quickly access your favorite apps on your Droid Ultra by Motorola.

Memory/Storage

Clear Temporary Internet Files - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your DROID Mini / DROID Ultra / DROID Maxx by Motorola, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

DROID ULTRA by MOTOROLA Simulator: Setting Mobile Hotspot Security
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your Droid Ultra by Motorola so you can choose who uses your Internet connection.
Mobile HotSpot On/Off - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Transfer Music Files to the Device - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

DROID ULTRA by MOTOROLA Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel of your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
Discover how to access and close open apps on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Switching Between Windows
[Interactive Simulation]
Learn how to switch between windows in the web browser of your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Using Active Notifications
[Interactive Simulation]
Learn how to customize Active Notifications on your Droid Ultra by Motorola.
DROID ULTRA by Motorola Using the Active Display
[Video]
Find out the time and any active notifications without waking up the phone through Active Display.
Length: :33

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
DROID BY MOTOROLA Software Update Benefits
[Device-Specific Instructions]
Software Update: DROID ULTRA by MOTOROLA and DROID MAXX by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID ULTRA or DROID MAXX by MOTOROLA.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
DROID ULTRA by Motorola Inserting the SIM Card
[Video]
Find out where your SIM card is located in this video.
Length: :22
DROID ULTRA by MOTOROLA Simulator: Inserting a Nano SIM Card
[Interactive Simulation]
Learn how to insert a nano SIM card into your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Removing a Nano SIM Card
[Interactive Simulation]
Learn how to remove a nano SIM card from your Droid Ultra by Motorola.
Insert the SIM Card - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove the SIM Card - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...

Sounds, Volume & Audio

DROID ULTRA by MOTOROLA Simulator: Getting Directions Using Touchless Control
[Interactive Simulation]
Learn how to get directions using Touchless Control on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Setting Up Touchless Control
[Interactive Simulation]
Learn how to set up Touchless Control on your Droid Ultra by Motorola.
Volume Controls - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Status Indicators/Lights

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID ULTRA by MOTOROLA Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message using your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Ignoring a Call and Responding with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and responding with a text message on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Sending a Text Message
[Interactive Simulation]
Learn how to send a text message with your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Text Messaging
[Interactive Simulation]
Discover how to use the text messaging features of your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using your voice to send a text message with your Droid Ultra by Motorola.
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05
Motorola Connect - Android
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Transfer Music Files to the Device - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

TV

DROID ULTRA by Motorola Wireless Display
[Video]
Explore how Wireless Display lets you show your content on any Miracast enabled HDTV.
Length: :40
HDMI Format - Android™
[Device-Specific Instructions]

Visual & Hearing Accessibility

Wallpapers/Theme

DROID ULTRA by MOTOROLA Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the wallpaper or background on your Droid Ultra by Motorola.
DROID ULTRA by MOTOROLA Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
Learn how to set pictures as the wallpaper on your Droid Ultra by Motorola.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

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