' Enact by LG Support | Verizon Wireless
Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 4
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DROID MAXX by MOTOROLA
HTC Desire® 626
Kyocera DuraXV Plus
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Apple® iPad® 2
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Apple® iPhone® 4
Droid Turbo by Motorola
Samsung Galaxy S® III
Verizon Ellipsis™ 7
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Droid Turbo in Ballistic Nylon
LG G3
Verizon Ellipsis™ Jetpack®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
LG G2
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Ellipsis™ 8
Samsung Network Extender
DROID RAZR M by MOTOROLA
LG G4™
LG Cosmos™ 3
Jetpack® MiFi® 6620L
DROID MINI by MOTOROLA
LG Revere® 3
HTC One® (M8)
DROID ULTRA by MOTOROLA
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LG Extravert™ 2
Brigadier™ by Kyocera
Sony Xperia® Z3v
Verizon Wireless Home Phone
Samsung Galaxy Note® II
Casio G'zOne Commando® 4G LTE
Pantech 4G LTE Global USB Modem UML290
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J1™ Prepaid
Nokia Lumia 928
Samsung Gusto® 3
Verizon 4G LTE Broadband Router with Voice
Moto X™ by Motorola
Moto G™ by Motorola
Galaxy Note® Edge
LG Optimus Exceed™ 2
HTC One®
LG G Vista
Samsung Brightside™
Samsung Galaxy S® 4 mini
Casio G'zOne Commando®
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Ravine® 2
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DuraXV
GizmoPal™
HTC One M9
Samsung Gusto® 2
Verizon 4G LTE USB Modem UML295
DROID RAZR by MOTOROLA
Nokia Lumia 822
DROID DNA by HTC
DROID RAZR MAXX HD by MOTOROLA
Samsung Convoy™ 2
LG Exalt™
Lucid™3 by LG
Samsung Galaxy S® III mini
Samsung Intensity® II
DROID RAZR HD by MOTOROLA
Nexus 6
G Pad™ 7.0 LTE
Samsung Intensity® III
DROID RAZR MAXX by MOTOROLA
Nokia Lumia Icon
Moto E™ Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Cosmos™ 2
Verizon MiFi® 4G LTE Global USB Modem U620L
iPad® Air 2
Transpyre™ Prepaid
LTE Internet (Installed)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (10.1)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
G Pad™ 10.1 LTE
Microsoft Lumia 735
BlackBerry® Bold™ 9930 smartphone
Gear S®
HTC Desire® 526
LG Revere®
LG Octane™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Convoy™
Blackberry Classic
Lucid™2 by LG
Verizon 4G LTE USB Modem 551L
Enact™ by LG
LG Revere® 2
Samsung Gusto®
HTC One® remix
Lucid™ by LG
Samsung Illusion™
LG Terra™
Apple® iPad® Air™
DROID 4 by MOTOROLA
BlackBerry® Z30 smartphone
LG enV®3
LG Cosmos™
LG Accolade™
HTC Desire® 612
HTC One® (M8) for Windows®
BlackBerry® Z10 smartphone
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy Stellar™
DROID BIONIC by MOTOROLA
Samsung Haven™
Samsung Galaxy™ Stratosphere™ II
Apple® iPad® mini
Galaxy Nexus by Samsung
Samsung Galaxy Tab® 2 (7.0)
LG Extravert™
HTC One® max
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® S
BlackBerry® Q10 smartphone
Hydro ELITE by KYOCERA
Verizon Wireless AirCard® 595
LG G Pad™ X8.3
Casio G'zOne Ravine®
Windows Phone 8X by HTC
Samsung Galaxy Tab® 2 (10.1)
Lancet™
Samsung Galaxy Note® Pro
Verizon SureResponse®
Verizon 4G LTE Broadband Router
DROID INCREDIBLE 4G LTE by HTC
Pantech Perception™
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Tab® 4 (8.0)
DROID X by MOTOROLA
Google Nexus 7
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Tab®
DROID by MOTOROLA
DROID X2 by MOTOROLA
Samsung Galaxy™ Stratosphere™
Motorola Barrage™
Spectrum™ 2 by LG
Samsung Knack™
Samsung SCH-u340
Moto X™ - Designed by You (2nd Generation)
iPad® mini 3
Samsung Intensity®
BlackBerry® Bold 9650 smartphone
LG enV® TOUCH
Apple® iPad® with Retina display
Motorola MOTO™ W755
Nokia 2366i
LG 4G LTE USB Modem VL600
Pantech Jest™ 2
Samsung Fascinate™
Pantech Hotshot™
DROID 3 by MOTOROLA
Motorola RAZR V3m
LG Migosm
LG enV®2
LG VX8300
Luge™ by Motorola Prepaid
THUNDERBOLT™ by HTC
LG Cosmos™ Touch
Pantech Breakout™
DROID INCREDIBLE by HTC
Samsung Galaxy Legend™
Delphi Connect with 4G LTE Mobile Hotspot
DROID CHARGE by SAMSUNG
Samsung ATIV SE™
LG VX5500
Moto X™ - Designed by You
Intuition™ by LG
HTC Rezound™
Apple® iPad® mini with Retina display
Casio G'zOne Boulder®
Dell™ Vostro™ V13 Laptop
Sony Xperia® Z2
Samsung Alias™ 2
Samsung ATIV Odyssey™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Motorola XOOM™ 4G LTE
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Smooth™
Verizon Wireless USB760 Modem
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® 10.1 2014 Edition
LG Optimus Exceed™ Prepaid
Samsung Galaxy Tab® (10.1)
LG VX8360
HTC Rhyme™
Verizon Wireless UMW190 Global USB Modem
Casio G'zOne Rock™
Casio G'zOne Brigade®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID 2 GLOBAL by MOTOROLA
Pantech PN-215
Pantech Marauder™
Nokia Lumia 2520
LG Optimus Zone™
LG VX5400
LG Vortex™
Spectrum™ by LG
Samsung Alias™
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Tour™ 9630 smartphone
Motorola W385
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Wireless USB720 Modem
Verizon Wireless UM175 USB Modem
Delphi Connect
Samsung Galaxy Tab® 4
Samsung Reality™
Revolution™ by LG
Motorola Adventure™ V750
LG Enlighten®
BlackBerry® Curve™ 9330 smartphone
Apple® iPad®
Verizon Converged VOIP Device
LG Ally™
Pantech Crux™
LG Chocolate® Touch
DROID 2 by MOTOROLA
Samsung Galaxy Tab® (7.7)
Pantech PN-210
DROID Eris by HTC
BlackBerry® Curve™ 8330 smartphone
LG Dare™
Blackberry Classic Non-Camera
Pantech Caper™ Prepaid
Sony Xperia® PLAY
LG VX8350
Verizon Wireless CDM8975
Samsung SCH-u410
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
Verizon Wireless Escapade®
DROID PRO by MOTOROLA
Motorola MOTO™ VU204
BlackBerry® Torch™ 9850 smartphone
LG VX5300
LG Voyager™
HTC Trophy™
BlackBerry® 8830 World Edition smartphone
Verizon Wireless Salute™
Samsung Juke
Verizon Wireless PC5750 PC Card
Verizon Wireless G'zOne Type-S
LG VX5200
Nokia 6015i Prepaid
Motorola Entice™
Casio EXILIM
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
Samsung Galaxy Camera®
Samsung Rogue™
Samsung SCH-u430
LG VX6100
Motorola RAZR V3m in Gray
Verizon Wireless USB727 Modem
Samsung SCH-u540
HP® Mini 1151NR Netbook
LG enV®
G'zOne Boulder™ Black and Silver
DROID XYBOARD 10.1 by MOTOROLA
Motorola V325i
Lumia 2520 Prepaid
Samsung Omnia® II
Samsung Zeal™
Motorola Rival™
Motorola MOTOKRZR K1m
Verizon Wireless Razzle™
Jest™
Motorola MOTO Q™ 9c
BlackBerry® Curve™ 9310 smartphone
Samsung SCH-a930
Samsung Continuum™
Verizon Wireless AirCard® 595U USB Modem
DROID XYBOARD 8.2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
Motorola E815
LG Clout™
LG VX3200
Sharp KIN™ ONE
Motorola W315
LG VX8700
LG VX8100
Verizon Wireless UM150 USB Modem
Motorola XOOM™
LG Fathom®
LG Chocolate®
Samsung SCH-a950
Verizon Wireless Adamant™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung SCH-i760
Motorola RAZR V3c
Samsung SCH-a670
Gateway® LT2016u Netbook
Motorola MOTO™ Z6c World Edition
Samsung FlipShot®
Compaq® Mini CQ10-688nr Netbook
Motorola DEVOUR™ with MOTOBLUR™
Motorola V325
HP® Pavilion dm1-3010nr Notebook
Samsung SCH-a870
Samsung Glyde™
LG Glance™
LG VX6000
Samsung Gleam®
Kyocera KPC650
LG Versa™
Samsung SCH-a650
Sierra Wireless AirCard® 580
Motorola CITRUS™
DROID R2D2 by MOTOROLA
Samsung Sway™
Motorola Krave™ ZN4
Samsung SCH-u620
LG VX4500
Sharp KIN™ TWOm
Pantech PN-820
Samsung N150 Netbook
Motorola MOTO™ Z6cx World Edition without Camera
Samsung Trance™
Samsung Omnia®
Samsung Gem™
Verizon Wireless CDM8950
Nokia 6205
HTC Merge®
Sierra Wireless AirCard® 555D
Verizon Wireless Blitz® Prepaid
HP® Mini 210-1076NR Netbook
Motorola V60s
Samsung SCH-a850
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Nokia 7705 Twist™
Verizon Wireless USB1000 Global USB Modem
LG V
Samsung Renown™
Samsung SCH-u550
Verizon Wireless PN-300
Nokia 6215i
LG VX3300
SCH-u410 Prepaid
HP® Mini 110-1046NR Netbook
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless V740 ExpressCard
Kyocera KX414
LG VX4650
HTC Touch Pro™
Sharp KIN™ TWO
Nokia 7205 Intrigue™
Motorola V710
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola V276
Motorola V325xi
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Nokia 2128i
Motorola T730
Sharp KIN™ ONEm
Motorola MOTORAZR maxx Ve
Motorola T720
LG VENUS™
Nokia 2605 Mirage
Samsung SCH-a310
LG VX4700
Motorola Q™
Kyocera SE47
Nokia 2285
Samsung SCH-a890
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Motorola MOTORIZR Z6tv
Verizon Wireless V620
Motorola V265
Kyocera K404
Motorola V60p
Nokia 3589i
Samsung SCH-a990
Samsung i700 Pocket PC
Samsung SCH-a530
LG VX9400
Kyocera K323
HP® Mini 311-1037NR Netbook
Kyocera KX2
Nokia 6315i
Kyocera KX1v
BlackBerry® 7750
Verizon Wireless V640
Kyocera KX444
Nokia 6236i
HTC Apache XV6700
Motorola V65p
Samsung SCH-a630
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Motorola V276 Prepaid
Samsung Saga™
Motorola C333
Motorola V120e
Motorola MOTOSLVR L7C
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Samsung SCH-n330
Samsung SCH-a610
Verizon Wireless XV6600 without Camera
Motorola T300p
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Verizon KPC680 ExpressCard®
Motorola C343
Samsung SCH-i730
BlackBerry® 7250
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830

Activation & Initial Setup

Activating Your LG Enact - New Customers
[How to Use Guide]
Setup guide for the LG Enact
Activating Your LG Enact – Existing Customers
[How to Use Guide]
Setup guide for the LG Enact
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Enact™ by LG Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your Enact by LG smartphone on and off.

Battery & Power

Battery Charging Issues - LG Smartphones
[Device-Specific Instructions]
Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Manager - Enact™ by LG
[Device-Specific Instructions]
Battery Overview - Enact™ by LG
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Extend Battery Life - Enact™ by LG
[Device-Specific Instructions]
Insert the Battery - Enact™ by LG
[Device-Specific Instructions]
LG Enact Battery Tips
[Video]
Maximize battery life on your LG Enact with these tips
Length: 1:43
Power Saver On/Off - Enact™ by LG
[Device-Specific Instructions]
Power Saver Settings - Enact™ by LG
[Device-Specific Instructions]
Remove the Battery - Enact™ by LG
[Device-Specific Instructions]
Soft Reset - Enact™ by LG
[Device-Specific Instructions]
A soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Bluetooth® Discovery Mode - Enact™ by LG
[Device-Specific Instructions]
Bluetooth® On/Off - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Pairing With a Bluetooth Device
[Interactive Simulation]
Learn how to pair your Enact by LG with your Bluetooth device.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - Enact™ by LG
[Device-Specific Instructions]
Airplane/Standalone Mode - Enact™ by LG
[Device-Specific Instructions]
Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Dial a Number - Enact™ by LG
[Device-Specific Instructions]
DTMF - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Enact by LG.
Enact™ by LG Simulator: Dialing by Voice
[Interactive Simulation]
Discover how to use your voice to place a call with your Enact by LG smartphone.
Enact™ by LG Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and replying with a text message on your Enact by LG smartphone.
Enact™ by LG Simulator: Phone Calls
[Interactive Simulation]
Learn how to make phone calls using your Enact by LG.
Enact™ by LG Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your Enact by LG.
Enact™ by LG Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Enact by LG to call a new number.
Enact™ by LG Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Enact by LG.
Enact™ by LG Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Enact by LG to silent.
Enact™ by LG Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Enact by LG.
Enact™ by LG Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach kids to dial 911 on your Enact by LG smartphone.
Enact™ by LG Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Enact by LG to Airplane mode.
Enact™ by LG Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
A visual guide for viewing a missed call and adding it as a contact on your Enact by LG smartphone.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Place a Conference Call - Enact™ by LG
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - Enact™ by LG
[Device-Specific Instructions]
Remove a Speed Dial - Enact™ by LG
[Device-Specific Instructions]

Camera, Photos & Videos

Enact™ by LG Simulator: Adjusting the Video Setting for Messaging
[Interactive Simulation]
Learn how to adjust the video quality for easy sending in messages on your Enact by LG.
Enact™ by LG Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
A visual guide for capturing and viewing screenshots on your Enact by LG.
Enact™ by LG Simulator: Changing Camera Settings
[Interactive Simulation]
Learn how to change camera settings on your Enact by LG.
Enact™ by LG Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Enact by LG.
Enact™ by LG Simulator: Changing the Camera from Rear to Front-Facing for Pictures
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Enact by LG.
Enact™ by LG Simulator: Deleting a Picture
[Interactive Simulation]
Learn how to delete a picture from your Enact by LG.
Enact™ by LG Simulator: Editing a Picture
[Interactive Simulation]
Learn how to edit pictures on your Enact by LG.
Enact™ by LG Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Enact by LG.
Enact™ by LG Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Enact by LG.
Enact™ by LG Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Enact by LG.
Enact™ by LG Simulator: Using Pop Up Video
[Interactive Simulation]
Learn how to use Pop Up Video to watch a video while doing other things on your Enact by LG.
Enact™ by LG Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking pictures on your Enact by LG.
Enact™ by LG Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video on your Enact by LG.
Enact™ by LG Simulator: Sharing Videos
[Interactive Simulation]
A visual guide on how to share a video using your Enact by LG.
Enact™ by LG Simulator: Video
[Interactive Simulation]
Explore the most common video features on your Enact by LG smartphone.
Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Record and Share a Video - Enact™ by LG
[Device-Specific Instructions]
Share Media On/Off (DLNA) - Enact™ by LG
[Device-Specific Instructions]
Take and Share a Picture - Enact™ by LG
[Device-Specific Instructions]
Transfer Pictures or Videos from the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Pictures/Videos - Enact™ by LG
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
LG Enact Smart Share
[Video]
Use Smart Share to send files and media to others with your LG Enact
Length: 1:03

Contacts

Add a Contact - Enact™ by LG
[Device-Specific Instructions]
Contact Display Options - Enact™ by LG
[Device-Specific Instructions]
Delete a Contact - Enact™ by LG
[Device-Specific Instructions]
Edit a Contact - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Enact by LG.
Enact™ by LG Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to an existing contact on your Enact by LG.
Enact™ by LG Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add and delete a contact from your Favorites on your Enact by LG smartphone.
Enact™ by LG Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Enact by LG.
Enact™ by LG Simulator: Contacts
[Interactive Simulation]
Discover features of the Contacts app on your Enact by LG.
Enact™ by LG Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Discover how to create a group and add contacts to it on your Enact by LG.
Enact™ by LG Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information using your Enact by LG smartphone.
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Link/Unlink Contacts - Enact™ by LG
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - Enact™ by LG
[Device-Specific Instructions]
This helps when you can't connect to the Internet/have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Enable/Disable Data - Enact™ by LG
[Device-Specific Instructions]
Optimize Data Usage - Enact™ by LG
[Device-Specific Instructions]
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Enact™ by LG
[Device-Specific Instructions]

Device ID & Info

Check for Physical Damage
[Device-Specific Instructions]
Check for Physical Damage - Charging Ports
[Device-Specific Instructions]
Check for Physical Damage - Screen
[Device-Specific Instructions]
Check for Physical Damage - Separated Hinges
[Device-Specific Instructions]
Check for Water Damage
[Device-Specific Instructions]
Check for Water Damage - LG
[Device-Specific Instructions]
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
View MAC Address - Enact™ by LG
[Device-Specific Instructions]
View Phone Information - Enact™ by LG
[Device-Specific Instructions]

Device Settings

Accelerometer Rotation - Enact™ by LG
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Adjust Brightness Settings - Enact™ by LG
[Device-Specific Instructions]
Adjust Display Settings - Enact™ by LG
[Device-Specific Instructions]
Adjust Font Settings - Enact™ by LG
[Device-Specific Instructions]
Airplane/Standalone Mode - Enact™ by LG
[Device-Specific Instructions]
Alerts - Enact™ by LG
[Device-Specific Instructions]
DTMF - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access the Settings menu for changing things like screen timeout and alerts on your Enact by LG.
Enact™ by LG Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Enact by LG smartphone by adjusting the screen timeout.
Enact™ by LG Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security to keep others from using your Enact by LG.
Mode Change - Enact by LG
[Device-Specific Instructions]
Touchscreen Settings - Enact™ by LG
[Device-Specific Instructions]

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail™ Account
[Device-Specific Instructions]
Delete an Email Message - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Email
[Interactive Simulation]
Explore the email functions on your Enact by LG.
Enact™ by LG Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Enact by LG.
Enact™ by LG Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Enact by LG.
Enact™ by LG Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Enact by LG.
Enact™ by LG Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Enact by LG.
Enact™ by LG Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a contact group on your Enact by LG.
Enact™ by LG Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Enact by LG.
Enact™ by LG Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Enact by LG.
Enact™ by LG Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access multiple email accounts on your Enact by LG.
Gmail™ Notifications - Enact™ by LG
[Device-Specific Instructions]
Gmail™ Synchronization - Enact™ by LG
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - Enact™ by LG
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Enact™ by LG
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Enact™ by LG
[Device-Specific Instructions]
Reply to an Email Message - Enact™ by LG
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
View Email Messages - Enact™ by LG
[Device-Specific Instructions]
View Gmail™ Messages - Enact™ by LG
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Gestures & Motions

Enact™ by LG Simulator: Changing Gesture Settings
[Interactive Simulation]
Discover how to change the gesture settings on your Enact by LG.
LG Enact Using Gestures
[Video]
Use gestures like moving your phone or fingers to perform actions on your LG Enact
Length: 1:44

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
GPS Location - Enact™ by LG
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Location Mode - Androidtrade;
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Add Folders to Home Screen - Enact™ by LG
[Device-Specific Instructions]
Add Widgets to Home Screen - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to the Home screen on your Enact by LG.
Enact™ by LG Simulator: Changing Quick Keys
[Interactive Simulation]
Discover how to change Quick Keys, which appear at the bottom of every Home screen on your Enact by LG.
Enact™ by LG Simulator: First Time Use
[Interactive Simulation]
Learn how to add or delete a home screen page.
Enact™ by LG Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
An interactive guide on how to move widgets and apps on the Home screen of your Enact by LG.
Enact™ by LG Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Enact by LG.
Enact™ by LG Simulator: Resizing Widgets on the Home Screen
[Interactive Simulation]
Learn how to resize widgets on the Home screen of your Enact by LG.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Rename Home Screen Folder - Enact™ by LG
[Device-Specific Instructions]
Signal Strength - LG Enact™ 4G LTE
[Device-Specific Instructions]
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
View Home Screen Panels - Enact™ by LG
[Device-Specific Instructions]
Window Shade - Enact™ by LG
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Browser Cookies On/Off - Enact™ by LG
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Enact by LG, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Enact™ by LG
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Edit a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Enable/Disable Data - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Enact by LG.
Enact™ by LG Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Enact by LG.
Enact™ by LG Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Enact by LG.
Enact™ by LG Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your voice to search the web on your Enact by LG.
Enact™ by LG Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Enact by LG.
Enact™ by LG Simulator: Web Browser
[Interactive Simulation]
Learn how to use the web browser on your Enact by LG.
JavaScript Settings - Enact™ by LG
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
LG Enact Web Browsing
[Video]
Explore web browsing on your LG Enact
Length: 1:21
Reboot the Router
[Device-Specific Instructions]
View Browser History - Android™
[Device-Specific Instructions]
Web Browser - Enact™ by LG
[Device-Specific Instructions]
Websites - Enact™ by LG
[Device-Specific Instructions]

Language

Enact™ by LG Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Enact by LG.

Lock, Unlock, Password & Security

Change the Device Password - Enact by LG
[Device-Specific Instructions]
Enable/Disable the SIM PIN - Enact by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen of your Enact by LG.
Modify the SIM PIN - Enact™ by LG
[Device-Specific Instructions]
Password Options - Enact™ by LG
[Device-Specific Instructions]
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Set Up Screen Lock - Enact™ by LG
[Device-Specific Instructions]
Turn Off Screen Lock - Enact™ by LG
[Device-Specific Instructions]
Unlock the Device - Enact™ by LG
[Device-Specific Instructions]

Memory/Storage

Enact™ by LG Simulator: Inserting a microSD Card
[Interactive Simulation]
Learn how to insert a microSD card into your Enact by LG.
Enact™ by LG Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Enact by LG.
Insert the Memory Card - Enact™ by LG
[Device-Specific Instructions]
Memory Card Formatting
[Device-Specific Instructions]
Memory Card Formatting - Enact™ by LG
[Device-Specific Instructions]
My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Remove the Memory Card - Enact™ by LG
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

Enact™ by LG Simulator: Setting Mobile Hotspot Security
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your Enact by LG smartphone so you can decide who can use your Internet connection.
LG Enact Using the Mobile Hotspot
[Video]
Connect other devices to your Mobile Hotspot on your LG Enact
Length: :48
Mobile HotSpot - Enact™ by LG
[Device-Specific Instructions]
Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile HotSpot On/Off - Enact™ by LG
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot Settings - Enact™ by LG
[Device-Specific Instructions]

Music

Create a Music Playlist - Enact™ by LG
[Device-Specific Instructions]
Delete a Music Playlist - Enact™ by LG
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Enact™ by LG
[Device-Specific Instructions]
Rename a Music Playlist - Enact™ by LG
[Device-Specific Instructions]
Transfer Music Files from the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your Enact™ by LG and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Transfer Music Files to the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

Enact™ by LG Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
A visual guide for accessing and clearing the Notification Panel on your Enact by LG.
Enact™ by LG Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Enact by LG.
Enact™ by LG Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your Enact by LG smartphone.
Enact™ by LG Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens on your Enact by LG.
Recently Used Apps - Enact™ by LG
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Determining Software Version - Windows®
[Device-Specific Instructions]
Enact™ by LG Software Update Benefits
[Device-Specific Instructions]
Install System Updates - Enact™ by LG
[Device-Specific Instructions]
Perform a Factory Data Reset (Device Powered Off) - Enact™ by LG
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
Perform a Factory Data Reset (Device Powered On) - Enact™ by LG
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help or assistance repairing the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Software Update: Enact by LG
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Enact by LG.
View Software Version - Enact™ by LG
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Enable/Disable the SIM PIN - Enact by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Enact by LG.
Enact™ by LG Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Enact by LG.
Enact™ by LG Simulator: SIM and SD Cards
[Interactive Simulation]
An interactive guide to using SIM and SD cards with your Enact by LG.
Insert the SIM Card - Enact™ by LG
[Device-Specific Instructions]
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Modify the SIM PIN - Enact™ by LG
[Device-Specific Instructions]
Remove the SIM Card - Enact™ by LG
[Device-Specific Instructions]
Unblock SIM PIN - Enact™ by LG
[Device-Specific Instructions]
View the SIM Card Number - Enact™ by LG
[Device-Specific Instructions]

Sounds, Volume & Audio

Alerts - Enact™ by LG
[Device-Specific Instructions]
Resolve Volume Issues
[Device-Specific Instructions]
Set Ringtones - Enact™ by LG
[Device-Specific Instructions]
Speakerphone - Enact™ by LG
[Device-Specific Instructions]
Vibrate Mode - Enact™ by LG
[Device-Specific Instructions]
Volume Controls - Enact™ by LG
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...

Starter Mode

Enact™ by LG Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Learn how to access and clear the Notification Panel while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Adding and Deleting Apps and Widgets
[Interactive Simulation]
Learn how to add and delete apps and widgets from the Home screen while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
Learn how to navigate the Home screens while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Placing a Call
[Interactive Simulation]
Learn how to place a call while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Starter Mode
[Interactive Simulation]
Learn how to use Starter mode on your Enact by LG for easier and simpler access to settings, apps and favorite contacts.
Enact™ by LG Simulator: Switching Back to Standard Mode
[Interactive Simulation]
Learn how to switch back to Standard mode from Starter mode on your Enact by LG.
Enact™ by LG Simulator: Switching to Starter Mode
[Interactive Simulation]
Learn how to switch to Starter mode on your Enact by LG.

Text & Multimedia Messaging

Auto Receive Messages - Enact™ by LG
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Attaching a Video to a Text
[Interactive Simulation]
Discover how to attach a video to a text message from your Enact by LG.
Enact™ by LG Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from your Enact by LG.
Enact™ by LG Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message from your Enact by LG.
Enact™ by LG Simulator: Sending a Text Message
[Interactive Simulation]
An interactive how-to guide for sending a text message on your Enact by LG.
Enact™ by LG Simulator: Sending a Text Message to a Group
[Interactive Simulation]
Discover how to send a text message to a group from your Enact by LG.
Enact™ by LG Simulator: Text Messaging
[Interactive Simulation]
Discover how to use the text messaging features of your Enact by LG.
Enact™ by LG Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using your voice to send a text message on your Enact by LG.
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05
Picture / Video Messaging email address
[Device-Specific Instructions]
Send Picture/Video Message using Email
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
View Text Messages - Enact™ by LG
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Enact™ by LG Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help, like videos and tutorials, on your Enact by LG.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Media Share - Enact™ by LG
[Device-Specific Instructions]
Transfer Music Files from the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your Enact™ by LG and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Transfer Music Files to the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos from the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Mass Storage - Enact™ by LG
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - Enact™ by LG
[Device-Specific Instructions]

Wallpapers/Theme

Enact™ by LG Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to add and change a Lock screen shortcut on your Enact by LG.
Enact™ by LG Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
A visual guide on how to organize apps by adding folders to the Home screen of your Enact by LG.
Enact™ by LG Simulator: Changing the Default Home Screen
[Interactive Simulation]
Discover how to change the default Home screen on your Enact by LG.
Enact™ by LG Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Enact by LG.
Enact™ by LG Simulator: Personalization
[Interactive Simulation]
Explore personaliziation options such as changing the wallpaper and adding apps and widgets to the Home screen on your Enact by LG.
Enact™ by LG Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the wallpaper on your Enact by LG.

Wi-Fi & Network

Add a Wi-Fi Network - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Enact by LG to connect to the Internet using a Wi-Fi network.
Enact™ by LG Simulator: Connectivity
[Interactive Simulation]
A step-by-step guide for using Wi-Fi, Bluetooth® and mobile hotspot on your Enact by LG.
LG Enact Wi-Fi Direct Setup
[Video]
Use Wi-Fi Direct to let two devices communicate with each other without a Wi-Fi network
Length: :54
Network Mode Settings - Android™
[Device-Specific Instructions]
Remove Wi-Fi Connection - Enact™ by LG
[Device-Specific Instructions]
Signal Strength - LG Enact™ 4G LTE
[Device-Specific Instructions]
Wi-Fi Direct On/Off - Enact™ by LG
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Enact™ by LG
[Device-Specific Instructions]

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