Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 6s
Samsung Convoy™ 3
Apple® iPhone® 5c
Apple® iPad® 2
Samsung Galaxy Core Prime™
DROID TURBO 2
Samsung Galaxy Note5
DROID MAXX by MOTOROLA
Samsung Galaxy Note® 4
Samsung Network Extender
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Verizon Ellipsis™ 7
Apple® iPhone® 5
Verizon Ellipsis™ Jetpack®
Apple® iPhone® 4s
Verizon Ellipsis® 8
Apple® iPhone® 4
LG G3
Droid Turbo by Motorola
Droid Turbo in Ballistic Nylon
LG G4™
Samsung Galaxy S® III
DROID MINI by MOTOROLA
Samsung Galaxy S6 edge +
Samsung Galaxy Note® 3
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy S® 6 edge
LG G2
LG Revere® 3
DROID RAZR M by MOTOROLA
LG Cosmos™ 3
Casio G'zOne Commando®
Brigadier™ by Kyocera
HTC Desire® 526
HTC One® (M8)
LG G Vista
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J1™ Prepaid
Verizon Wireless Home Phone
Casio G'zOne Commando® 4G LTE
Samsung Gusto® 3
LG V10™
Pantech 4G LTE Global USB Modem UML290
LG Extravert™ 2
Ellipsis™ Jetpack® MHS800L
DROID MAXX 2
DROID ULTRA by MOTOROLA
Verizon 4G LTE Broadband Router with Voice
Sony Xperia® Z3v
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G Pad 8.3 LTE
LG Optimus Exceed™ 2
Samsung Galaxy Note® II
DuraXV
Moto E™ Prepaid
Verizon MiFi® 4G LTE Global USB Modem U620L
Gear S®
Casio G'zOne Ravine® 2
Transpyre™ Prepaid
Moto X™ (2nd Gen.)
Verizon 4G LTE USB Modem 551L
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® 4 mini
HTC Desire® 626
Verizon 4G LTE USB Modem UML295
Verizon Ellipsis® 10
iPad® Pro
GizmoPal™
LG Optimus Zone™ 2 Prepaid
Moto X™ by Motorola
HTC One M9
Galaxy Note® Edge
Nokia Lumia 928
iPad® Air 2
Nexus 6
Samsung Brightside™
DROID TURBO 2 - Designed by You
Moto G™ by Motorola
Samsung Convoy™ 2
Microsoft Lumia 735
G Pad™ 10.1 LTE
DROID RAZR MAXX HD by MOTOROLA
HTC One®
LG G Pad™ X8.3
Nokia Lumia 822
Samsung Intensity™ II
LG Exalt™
DROID INCREDIBLE 4G LTE by HTC
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
BlackBerry® Bold™ 9930 smartphone
DROID RAZR by MOTOROLA
Samsung Galaxy S® III mini
Lucid™3 by LG
G Pad™ 7.0 LTE
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
hum by Verizon
Verizon Wireless AirCard® 595
Samsung Intensity™ III
Nokia Lumia Icon
Blackberry Classic
LG Cosmos™ 2
LTE Internet (Installed)
DROID RAZR HD by MOTOROLA
Samsung Galaxy Tab® 4 (10.1)
Apple® iPad® Air™
LG Octane™
LG Terra™
DROID RAZR MAXX by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
HTC One® (M8) for Windows®
Samsung Galaxy Tab S2
DROID DNA by HTC
Samsung Galaxy Tab® 2 (7.0)
LG Revere®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon SureResponse®
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Revere® 2
GizmoPal® 2 by LG
LG enV®3
Enact™ by LG
Verizon 4G LTE Broadband Router
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG Accolade™
LG Exalt™II
Lancet™
Apple® iPad® mini with Retina display
BlackBerry® Z30 smartphone
HTC Desire® 612
Gear S2
Apple® iPad® mini
BlackBerry® Z10 smartphone
GizmoGadget™ by LG
Kyocera DuraXV+
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
Samsung Galaxy Tab® 2 (10.1)
Samsung Convoy™
HTC One® remix
DROID BIONIC by MOTOROLA
DROID 4 by MOTOROLA
LG Cosmos™
DROID by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
Lancet™ for Android™
Samsung Galaxy Stellar™
Samsung Galaxy Tab® 4 (8.0)
Casio G'zOne Ravine®
Motorola RAZR V3m
Galaxy Nexus by Samsung
iPad® mini 4
HTC One® max
Lucid™ by LG
Samsung Galaxy Tab®
Lucid™2 by LG
Hydro ELITE by KYOCERA
BlackBerry® Q10 smartphone
Google Nexus 7
DROID INCREDIBLE 2 by HTC
LG Extravert™
LG 4G LTE USB Modem VL600
Pantech Perception™
DROID X2 by MOTOROLA
Verizon Wireless USB760 Modem
Samsung Galaxy Tab® (10.1)
DROID X by MOTOROLA
Samsung Galaxy Note® Pro
Motorola Barrage™
Samsung Galaxy Tab® S
Apple® iPad® with Retina display
LG VX8300
BlackBerry® Bold 9650 smartphone
Galaxy Tab E
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Illusion™
Windows Phone 8X by HTC
DROID 3 by MOTOROLA
Motorola XOOM™ 4G LTE
Samsung Haven™
Pantech Hotshot™
Samsung Fascinate™
Motorola MOTO™ W755
LG enV® TOUCH
Spectrum™ 2 by LG
Microsoft Surface 3
Pantech Breakout™
Casio G'zOne Boulder®
LG enV®2
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
Moto X™ - Designed by You (2nd Generation)
LG Optimus Zone™ 3 Prepaid
Samsung Smooth™
LG Cosmos™ Touch
Samsung Galaxy Note® 10.1
HTC Rhyme™
Samsung Intensity™
LG Vortex™
LG Migosm
Pantech Jest™ 2
Moto X™ - Designed by You
iPad® mini 3
LG VX5500
Samsung Knack™
Samsung Alias™ 2
Casio G'zOne Brigade®
BlackBerry® Bold™ 9930 smartphone without camera
DROID INCREDIBLE by HTC
Luge™ by Motorola Prepaid
Dell™ Vostro™ V13 Laptop
Ellipsis® Kids
Verizon MiFi™2200 Intelligent Mobile Hotspot
Delphi Connect
Intuition™ by LG
Samsung Galaxy Note® 10.1 2014 Edition
BlackBerry® Tour™ 9630 smartphone
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID CHARGE by SAMSUNG
Nokia Lumia 2520
LG VX5400
THUNDERBOLT™ by HTC
Samsung ATIV SE™
Samsung ATIV Odyssey™
Verizon Wireless UMW190 Global USB Modem
DROID 2 GLOBAL by MOTOROLA
Casio G'zOne Rock™
LG VX8360
LG Optimus Zone™
Samsung Galaxy Legend™
Motorola W385
HTC Rezound™
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Converged VOIP Device
Samsung SCH-u340
BlackBerry® Storm2™ 9550 smartphone Prepaid
Verizon Wireless USB720 Modem
BlackBerry® Curve™ 8330 smartphone
LG Ally™
Samsung Galaxy Camera®
Pantech Marauder™
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless UM175 USB Modem
HTC Trophy™
LG Optimus Exceed™ Prepaid
Apple® iPad®
Motorola Adventure™ V750
DROID 2 by MOTOROLA
Samsung Galaxy Tab® (7.7)
LG Chocolate® Touch
Revolution™ by LG
Spectrum™ by LG
LG Voyager™
LG VX8350
Samsung Alias™
Samsung Reality™
Verizon Wireless G'zOne Type-S
Samsung Juke
Motorola MOTO™ VU204
Samsung SCH-u410
Pantech Caper™ Prepaid
Verizon Wireless Escapade®
Sony Xperia® PLAY
DROID PRO by MOTOROLA
LG Chocolate®
Verizon Wireless Coupe™
Verizon Wireless UM150 USB Modem
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® 8830 World Edition smartphone
Pantech Crux™
LG Dare™
LG VX5300
LG Enlighten®
Blackberry Classic Non-Camera
Verizon Wireless USB727 Modem
Casio EXILIM
Motorola MOTOKRZR K1m
LG VX5200
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless Salute™
BlackBerry® Torch™ 9850 smartphone
Verizon Wireless CDM8975
BlackBerry® Curve™ 8530 smartphone
LG enV®
G'zOne Boulder™ Black and Silver
Verizon Wireless PC5750 PC Card
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
LG Versa™
Samsung Rogue™
Samsung SCH-a950
Samsung SCH-a870
LG VX6100
LG VX3200
Samsung Omnia® II
BlackBerry® Curve™ 9310 smartphone
Motorola E815
Motorola RAZR V3m in Gray
LG VX8100
DROID ERIS by HTC
Motorola V325
Samsung SCH-u540
Motorola Entice™
LG Glance™
LG Chocolate® 3
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Compaq® Mini CQ10-688nr Netbook
DROID XYBOARD 8.2 by MOTOROLA
Motorola XOOM™
Motorola V325i
LG VX8700
Motorola RAZR V3c
Verizon Wireless Razzle™
Samsung Zeal™
LG VX4500
HP® Mini 1151NR Netbook
Samsung SCH-a930
Sharp KIN™ ONE
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola MOTO Q™ 9c
Gateway® LT2016u Netbook
Verizon Wireless Adamant™
Verizon Wireless V740 ExpressCard
Motorola W315
Samsung Trance™
Nokia 2705 Shade™ Non-Camera
Samsung N150 Netbook
Pantech PN-215
LG VX3300
Motorola Rival™
Samsung SCH-a670
Nokia 6205
Motorola DEVOUR™ with MOTOBLUR™
Samsung Continuum™
Motorola MOTO™ Z6c World Edition
Samsung SCH-a650
Sierra Wireless AirCard® 555D
Samsung SCH-a310
HP® Pavilion dm1-3010nr Notebook
Nokia 6015i Prepaid
Nokia 7705 Twist™
LG V
LG Clout™
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung Gleam®
LG VX4650
Pantech PN-820
LG VX6000
HTC Merge®
Samsung SCH-i760
Samsung Glyde™
Motorola V710
Samsung Renown™
Verizon Wireless CDM8950
Samsung SCH-a850
LG Fathom®
DROID R2D2 by MOTOROLA
Motorola CITRUS™
Jest™
Samsung SCH-u550
Nokia 6215i
Verizon Wireless USB1000 Global USB Modem
Pantech PN-210
Verizon AD3700 Global USB Modem
Sharp KIN™ TWO
Sierra Wireless AirCard® 580
Samsung FlipShot®
Nokia 2128i
Samsung Gem™
Verizon Wireless PN-300
Samsung Sway™
LG VENUS™
Motorola Q™
HP® Mini 110-3098NR Netbook
Motorola V60s
BlackBerry® 7250
Verizon Wireless V620
Kyocera KX414
Kyocera KX444
HTC Ozone™ with TALKS™ for Verizon Wireless
LG VX9400
HP® Mini 311-1037NR Netbook
Nokia 7205 Intrigue™
Nokia 2366i
Samsung i600 Smartphone
Nokia 3589i
Verizon Wireless Blitz® Prepaid
Kyocera K323
Motorola Krave™ ZN4
Nokia 2605 Mirage
Verizon XU870 Global ExpressCard®
Verizon Wireless CDM 7075
SCH-u410 Prepaid
Motorola MOTORIZR Z6tv
Sharp KIN™ ONEm
LG VX4700
HTC Apache XV6700
Nokia 6315i
Motorola Rapture™ VU30
HP® Mini 210-1076NR Netbook
Samsung Saga™
Samsung i700 Pocket PC
Nokia 2285
Motorola MOTO Q™ music 9m
HP® Mini 110-1046NR Netbook
Motorola V325xi
Verizon Wireless XV6600 without Camera
Verizon KPC680 ExpressCard®
Samsung SCH-a990
Nokia 6236i
Kyocera KPC650
Motorola T720
Samsung SCH-u620
Motorola MOTORAZR maxx Ve
Nokia 2705 Shade™
Motorola V276
Kyocera SE47
Samsung SCH-a790
Verizon Wireless V640
Samsung SCH-i730
Motorola MOTO™ Z6cx World Edition without Camera
Kyocera KX2
Motorola T300p
Samsung SCH-a795
Motorola C343
Motorola T730
Motorola MOTOSLVR L7C
HTC Touch Pro™
Verizon Wireless U630 PC Card
Samsung SCH-a630
Samsung SCH-n330
BlackBerry® 7750
Samsung SCH-a610
Kyocera K404
Nokia 6305i
LG VX2000
Motorola V60p
Samsung SCH-a530
Sharp KIN™ TWOm
Motorola V120e
Samsung Omnia®
Samsung SCH-a970
Motorola V65p
Motorola V276 Prepaid
Kyocera KX1v
Motorola C333
Motorola V265
Samsung SCH-a890
Samsung SCH-i830

Accessories

Activation & Initial Setup

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
Quick Guide for Your Certified Like-New Replacement Device
[How to Use Guide]
Certified Like-New Replacement Device Activation and Shipping Guides
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:33
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
How to transfer content from your old Android phone to your new Android phone
[Video]
Watch this video to learn how to transfer content from your old Android phone to your new Android phone using Verizon Cloud in a few simple steps.
Length: 1:59
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to transfer content from your old Android phone to your new iPhone
[Video]
Watch this video to learn how to transfer content from your old Android phone to your new iPhone using Verizon Cloud in a few simple steps.
Length: 2:00
How to transfer content from your old iPhone to your new Android phone
[Video]
Watch this video to learn how to transfer content from your old iPhone to your new Android phone using Verizon Cloud in a few simple steps.
Length: 1:58
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Activating Your LG Enact - New Customers
[How to Use Guide]
Setup guide for the LG Enact
Activating Your LG Enact – Existing Customers
[How to Use Guide]
Setup guide for the LG Enact

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Enact™ by LG Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your Enact by LG smartphone on and off.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Charging Issues - LG Smartphones
[Device-Specific Instructions]
LG Enact Battery Tips
[Video]
Maximize battery life on your LG Enact with these tips
Length: 1:43
Soft Reset - Enact™ by LG
[Device-Specific Instructions]
A soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Power Saver Settings - Enact™ by LG
[Device-Specific Instructions]
Battery Manager - Enact™ by LG
[Device-Specific Instructions]
Battery Overview - Enact™ by LG
[Device-Specific Instructions]
Extend Battery Life - Enact™ by LG
[Device-Specific Instructions]
Insert the Battery - Enact™ by LG
[Device-Specific Instructions]
Power Saver On/Off - Enact™ by LG
[Device-Specific Instructions]
Remove the Battery - Enact™ by LG
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Bluetooth® Discovery Mode - Enact™ by LG
[Device-Specific Instructions]
Bluetooth® On/Off - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Pairing With a Bluetooth Device
[Interactive Simulation]
Learn how to pair your Enact by LG with your Bluetooth device.

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Placing an International Call
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Add Call & Message Blocking - My Verizon
[Device-Specific Instructions]
Announcement 3 - Suspended Service
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Announcement 11 - Authentication error
[Device-Specific Instructions]
Announcement 2 - Invalid Number
[Device-Specific Instructions]
Announcement 4 - Dialing Change
[Device-Specific Instructions]
Announcement 9 - Roamer Dialing Instructions
[Device-Specific Instructions]
Announcement 39 - Authentication Error
[Device-Specific Instructions]
Announcement 1 - No page response
[Device-Specific Instructions]
Add a Speed Dial - Enact™ by LG
[Device-Specific Instructions]
Airplane/Standalone Mode - Enact™ by LG
[Device-Specific Instructions]
DTMF - Enact™ by LG
[Device-Specific Instructions]
Dial a Number - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Enact by LG.
Enact™ by LG Simulator: Dialing by Voice
[Interactive Simulation]
Discover how to use your voice to place a call with your Enact by LG smartphone.
Enact™ by LG Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and replying with a text message on your Enact by LG smartphone.
Enact™ by LG Simulator: Phone Calls
[Interactive Simulation]
Learn how to make phone calls using your Enact by LG.
Enact™ by LG Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your Enact by LG.
Enact™ by LG Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Enact by LG to call a new number.
Enact™ by LG Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Enact by LG.
Enact™ by LG Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Enact by LG to silent.
Enact™ by LG Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Enact by LG.
Enact™ by LG Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach kids to dial 911 on your Enact by LG smartphone.
Enact™ by LG Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Enact by LG to Airplane mode.
Enact™ by LG Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
A visual guide for viewing a missed call and adding it as a contact on your Enact by LG smartphone.
Place a Conference Call - Enact™ by LG
[Device-Specific Instructions]
Redial - Enact™ by LG
[Device-Specific Instructions]
Remove a Speed Dial - Enact™ by LG
[Device-Specific Instructions]

Camera, Photos & Videos

Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos from the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Enact™ by LG Simulator: Adjusting the Video Setting for Messaging
[Interactive Simulation]
Learn how to adjust the video quality for easy sending in messages on your Enact by LG.
Enact™ by LG Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
A visual guide for capturing and viewing screenshots on your Enact by LG.
Enact™ by LG Simulator: Changing Camera Settings
[Interactive Simulation]
Learn how to change camera settings on your Enact by LG.
Enact™ by LG Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Enact by LG.
Enact™ by LG Simulator: Changing the Camera from Rear to Front-Facing for Pictures
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Enact by LG.
Enact™ by LG Simulator: Deleting a Picture
[Interactive Simulation]
Learn how to delete a picture from your Enact by LG.
Enact™ by LG Simulator: Editing a Picture
[Interactive Simulation]
Learn how to edit pictures on your Enact by LG.
Enact™ by LG Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Enact by LG.
Enact™ by LG Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Enact by LG.
Enact™ by LG Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Enact by LG.
Enact™ by LG Simulator: Using Pop Up Video
[Interactive Simulation]
Learn how to use Pop Up Video to watch a video while doing other things on your Enact by LG.
Enact™ by LG Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video on your Enact by LG.
Enact™ by LG Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking pictures on your Enact by LG.
Enact™ by LG Simulator: Sharing Videos
[Interactive Simulation]
A visual guide on how to share a video using your Enact by LG.
Enact™ by LG Simulator: Video
[Interactive Simulation]
Explore the most common video features on your Enact by LG smartphone.
Record and Share a Video - Enact™ by LG
[Device-Specific Instructions]
Share Media On/Off (DLNA) - Enact™ by LG
[Device-Specific Instructions]
Take and Share a Picture - Enact™ by LG
[Device-Specific Instructions]
Transfer Pictures or Videos to the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Pictures/Videos - Enact™ by LG
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
LG Enact Smart Share
[Video]
Use Smart Share to send files and media to others with your LG Enact
Length: 1:03

Contacts

Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
Delete a Contact - Enact™ by LG
[Device-Specific Instructions]
Add a Contact - Enact™ by LG
[Device-Specific Instructions]
Contact Display Options - Enact™ by LG
[Device-Specific Instructions]
Edit a Contact - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Enact by LG.
Enact™ by LG Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to an existing contact on your Enact by LG.
Enact™ by LG Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add and delete a contact from your Favorites on your Enact by LG smartphone.
Enact™ by LG Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Enact by LG.
Enact™ by LG Simulator: Contacts
[Interactive Simulation]
Discover features of the Contacts app on your Enact by LG.
Enact™ by LG Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Discover how to create a group and add contacts to it on your Enact by LG.
Enact™ by LG Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information using your Enact by LG smartphone.
Link/Unlink Contacts - Enact™ by LG
[Device-Specific Instructions]

Data

Promotional Data FAQs
[FAQs]
Learn the about the options to add promotional data to your devices on The MORE Everything℠ Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Conserve Data Usage - Google+
[Device-Specific Instructions]
Optimize Data Usage - Enact™ by LG
[Device-Specific Instructions]
Data Roaming - Enact™ by LG
[Device-Specific Instructions]
This helps when you can't connect to the Internet/have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Enable/Disable Data - Enact™ by LG
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Enact™ by LG
[Device-Specific Instructions]

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Check for Water Damage - LG
[Device-Specific Instructions]
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View MAC Address - Enact™ by LG
[Device-Specific Instructions]
View Phone Information - Enact™ by LG
[Device-Specific Instructions]

Device Settings

System Select - Android™
[Device-Specific Instructions]
Adjust Display Settings - Enact™ by LG
[Device-Specific Instructions]
Adjust Font Settings - Enact™ by LG
[Device-Specific Instructions]
Adjust Brightness Settings - Enact™ by LG
[Device-Specific Instructions]
Accelerometer Rotation - Enact™ by LG
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Airplane/Standalone Mode - Enact™ by LG
[Device-Specific Instructions]
Alerts - Enact™ by LG
[Device-Specific Instructions]
DTMF - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access the Settings menu for changing things like screen timeout and alerts on your Enact by LG.
Enact™ by LG Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Enact by LG smartphone by adjusting the screen timeout.
Enact™ by LG Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security to keep others from using your Enact by LG.
Mode Change - Enact by LG
[Device-Specific Instructions]
Touchscreen Settings - Enact™ by LG
[Device-Specific Instructions]

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail™ Account
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - Enact™ by LG
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Account Sync Settings - LG Enact™ 4G LTE
[Device-Specific Instructions]
Delete an Email Message - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Email
[Interactive Simulation]
Explore the email functions on your Enact by LG.
Enact™ by LG Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Enact by LG.
Enact™ by LG Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Enact by LG.
Enact™ by LG Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Enact by LG.
Enact™ by LG Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Enact by LG.
Enact™ by LG Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a contact group on your Enact by LG.
Enact™ by LG Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Enact by LG.
Enact™ by LG Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Enact by LG.
Enact™ by LG Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access multiple email accounts on your Enact by LG.
Gmail™ Notifications - Enact™ by LG
[Device-Specific Instructions]
Gmail™ Synchronization - Enact™ by LG
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync®) - Enact™ by LG
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Enact™ by LG
[Device-Specific Instructions]
Reply to an Email Message - Enact™ by LG
[Device-Specific Instructions]
View Email Messages - Enact™ by LG
[Device-Specific Instructions]
View Gmail™ Messages - Enact™ by LG
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Location Mode - Android™
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Add Layers (Google Maps™)
[Device-Specific Instructions]
GPS Location - Enact™ by LG
[Device-Specific Instructions]

Gestures & Motions

Enact™ by LG Simulator: Changing Gesture Settings
[Interactive Simulation]
Discover how to change the gesture settings on your Enact by LG.
LG Enact Using Gestures
[Video]
Use gestures like moving your phone or fingers to perform actions on your LG Enact
Length: 1:44

Home Screen

Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Add Folders to Home Screen - Enact™ by LG
[Device-Specific Instructions]
Add Widgets to Home Screen - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to the Home screen on your Enact by LG.
Enact™ by LG Simulator: Changing Quick Keys
[Interactive Simulation]
Discover how to change Quick Keys, which appear at the bottom of every Home screen on your Enact by LG.
Enact™ by LG Simulator: First Time Use
[Interactive Simulation]
Learn how to add or delete a home screen page.
Enact™ by LG Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
An interactive guide on how to move widgets and apps on the Home screen of your Enact by LG.
Enact™ by LG Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Enact by LG.
Enact™ by LG Simulator: Resizing Widgets on the Home Screen
[Interactive Simulation]
Learn how to resize widgets on the Home screen of your Enact by LG.
Rename Home Screen Folder - Enact™ by LG
[Device-Specific Instructions]
Signal Strength - LG Enact™ 4G LTE
[Device-Specific Instructions]
View Home Screen Panels - Enact™ by LG
[Device-Specific Instructions]
Window Shade - Enact™ by LG
[Device-Specific Instructions]

Internet & Web Browser

View Browser History - Android™
[Device-Specific Instructions]
Determining Internet Connection Speeds
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
Clear Temporary Internet Files - Enact™ by LG
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Web Browser - Enact™ by LG
[Device-Specific Instructions]
JavaScript Settings - Enact™ by LG
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Browser Cookies On/Off - Enact™ by LG
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Enact by LG, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Edit a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Enable/Disable Data - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Enact by LG.
Enact™ by LG Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Enact by LG.
Enact™ by LG Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Enact by LG.
Enact™ by LG Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your voice to search the web on your Enact by LG.
Enact™ by LG Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Enact by LG.
Enact™ by LG Simulator: Web Browser
[Interactive Simulation]
Learn how to use the web browser on your Enact by LG.
LG Enact Web Browsing
[Video]
Explore web browsing on your LG Enact
Length: 1:21
Launch a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Websites - Enact™ by LG
[Device-Specific Instructions]

Language

Enact™ by LG Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Enact by LG.

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Unlock the Device - Enact™ by LG
[Device-Specific Instructions]
Set Up Screen Lock - Enact™ by LG
[Device-Specific Instructions]
Change the Device Password - Enact by LG
[Device-Specific Instructions]
Enable/Disable the SIM PIN - Enact by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen of your Enact by LG.
Modify the SIM PIN - Enact™ by LG
[Device-Specific Instructions]
Password Options - Enact™ by LG
[Device-Specific Instructions]
Turn Off Screen Lock - Enact™ by LG
[Device-Specific Instructions]

Memory/Storage

My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Memory Card Formatting
[Device-Specific Instructions]
Remove the Memory Card - Enact™ by LG
[Device-Specific Instructions]
Memory Card Formatting - Enact™ by LG
[Device-Specific Instructions]
Check Memory - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Inserting a microSD Card
[Interactive Simulation]
Learn how to insert a microSD card into your Enact by LG.
Enact™ by LG Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Enact by LG.
Insert the Memory Card - Enact™ by LG
[Device-Specific Instructions]

Mobile Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile HotSpot Settings - Enact™ by LG
[Device-Specific Instructions]
LG Enact Using the Mobile Hotspot
[Video]
Connect other devices to your Mobile Hotspot on your LG Enact
Length: :48
Enact™ by LG Simulator: Setting Mobile Hotspot Security
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your Enact by LG smartphone so you can decide who can use your Internet connection.
Mobile HotSpot - Enact™ by LG
[Device-Specific Instructions]
Mobile HotSpot On/Off - Enact™ by LG
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Transfer Music Files from the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your Enact™ by LG and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Transfer Music Files to the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Rename a Music Playlist - Enact™ by LG
[Device-Specific Instructions]
Create a Music Playlist - Enact™ by LG
[Device-Specific Instructions]
Delete a Music Playlist - Enact™ by LG
[Device-Specific Instructions]
Play Music Files - Enact™ by LG
[Device-Specific Instructions]

Navigating & Multitasking

Enact™ by LG Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
A visual guide for accessing and clearing the Notification Panel on your Enact by LG.
Enact™ by LG Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Enact by LG.
Enact™ by LG Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your Enact by LG smartphone.
Enact™ by LG Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens on your Enact by LG.
Recently Used Apps - Enact™ by LG
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help or assistance repairing the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Software Update: Enact by LG
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Enact by LG.
Perform a Factory Data Reset (Device Powered Off) - Enact™ by LG
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
Enact™ by LG Software Update Benefits
[Device-Specific Instructions]
Perform a Factory Data Reset (Device Powered On) - Enact™ by LG
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
View Software Version - Enact™ by LG
[Device-Specific Instructions]
Install System Updates - Enact™ by LG
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Remove the SIM Card - Enact™ by LG
[Device-Specific Instructions]
Enable/Disable the SIM PIN - Enact by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Enact by LG.
Enact™ by LG Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Enact by LG.
Enact™ by LG Simulator: SIM and SD Cards
[Interactive Simulation]
An interactive guide to using SIM and SD cards with your Enact by LG.
Insert the SIM Card - Enact™ by LG
[Device-Specific Instructions]
Modify the SIM PIN - Enact™ by LG
[Device-Specific Instructions]
Unblock SIM PIN - Enact™ by LG
[Device-Specific Instructions]
View the SIM Card Number - Enact™ by LG
[Device-Specific Instructions]

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Volume Controls - Enact™ by LG
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Set Ringtones - Enact™ by LG
[Device-Specific Instructions]
Alerts - Enact™ by LG
[Device-Specific Instructions]
Speakerphone - Enact™ by LG
[Device-Specific Instructions]
Vibrate Mode - Enact™ by LG
[Device-Specific Instructions]

Starter Mode

Enact™ by LG Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Learn how to access and clear the Notification Panel while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Adding and Deleting Apps and Widgets
[Interactive Simulation]
Learn how to add and delete apps and widgets from the Home screen while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
Learn how to navigate the Home screens while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Placing a Call
[Interactive Simulation]
Learn how to place a call while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Starter Mode
[Interactive Simulation]
Learn how to use Starter mode on your Enact by LG for easier and simpler access to settings, apps and favorite contacts.
Enact™ by LG Simulator: Switching Back to Standard Mode
[Interactive Simulation]
Learn how to switch back to Standard mode from Starter mode on your Enact by LG.
Enact™ by LG Simulator: Switching to Starter Mode
[Interactive Simulation]
Learn how to switch to Starter mode on your Enact by LG.

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 4:03
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Delete Messages - Enact™ by LG
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Auto Receive Messages - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Attaching a Video to a Text
[Interactive Simulation]
Discover how to attach a video to a text message from your Enact by LG.
Enact™ by LG Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from your Enact by LG.
Enact™ by LG Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message from your Enact by LG.
Enact™ by LG Simulator: Sending a Text Message
[Interactive Simulation]
An interactive how-to guide for sending a text message on your Enact by LG.
Enact™ by LG Simulator: Sending a Text Message to a Group
[Interactive Simulation]
Discover how to send a text message to a group from your Enact by LG.
Enact™ by LG Simulator: Text Messaging
[Interactive Simulation]
Discover how to use the text messaging features of your Enact by LG.
Enact™ by LG Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using your voice to send a text message on your Enact by LG.
View Text Messages - Enact™ by LG
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Access Menus with Long Press - Android™
[Device-Specific Instructions]
Enact™ by LG Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help, like videos and tutorials, on your Enact by LG.

Transfer Content to/from Device

How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Media Share - Android™
[Device-Specific Instructions]
Transfer Pictures or Videos from the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files from the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your Enact™ by LG and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
USB Mass Storage - Enact™ by LG
[Device-Specific Instructions]
Transfer Music Files to the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Media Share - Enact™ by LG
[Device-Specific Instructions]
Transfer Pictures or Videos to the Device - Enact™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Visual & Hearing Accessibility

TTY Settings - Enact™ by LG
[Device-Specific Instructions]

Wallpapers/Theme

Enact™ by LG Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
A visual guide on how to organize apps by adding folders to the Home screen of your Enact by LG.
Enact™ by LG Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to add and change a Lock screen shortcut on your Enact by LG.
Enact™ by LG Simulator: Changing the Default Home Screen
[Interactive Simulation]
Discover how to change the default Home screen on your Enact by LG.
Enact™ by LG Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Enact by LG.
Enact™ by LG Simulator: Personalization
[Interactive Simulation]
Explore personaliziation options such as changing the wallpaper and adding apps and widgets to the Home screen on your Enact by LG.
Enact™ by LG Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the wallpaper on your Enact by LG.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Network Mode Settings - Android™
[Device-Specific Instructions]
Add a Wi-Fi Network - Enact™ by LG
[Device-Specific Instructions]
LG Enact Wi-Fi Direct Setup
[Video]
Use Wi-Fi Direct to let two devices communicate with each other without a Wi-Fi network
Length: :54
Enact™ by LG Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Enact by LG to connect to the Internet using a Wi-Fi network.
Enact™ by LG Simulator: Connectivity
[Interactive Simulation]
A step-by-step guide for using Wi-Fi, Bluetooth® and mobile hotspot on your Enact by LG.
Remove Wi-Fi Connection - Enact™ by LG
[Device-Specific Instructions]
Signal Strength - LG Enact™ 4G LTE
[Device-Specific Instructions]
Wi-Fi Direct On/Off - Enact™ by LG
[Device-Specific Instructions]
Wi-Fi On/Off - Enact™ by LG
[Device-Specific Instructions]

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