Insurance / Equipment Protection

Compare your insurance options to find the one that fits your budget and gives you peace of mind. Our equipment protection services can help you replace your mobile device if it's ever lost, stolen, damaged or defective after the manufacturer warranty expires.
Select Your Device
Samsung Galaxy S® 5
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Samsung Galaxy S® 4
Apple® iPhone® 5
Apple® iPhone® 5s
Apple® iPhone® 5c
LG G3
Apple® iPhone® 4s
Samsung Galaxy Note® 4
Verizon Ellipsis™ 7
Samsung Galaxy S® III
Apple® iPhone® 4
DROID MAXX by MOTOROLA
DROID RAZR M by MOTOROLA
Apple® iPad® 2
LG G2
Droid Turbo by Motorola
Samsung Galaxy Note® 3
HTC One® (M8)
DROID ULTRA by MOTOROLA
Verizon Ellipsis™ Jetpack®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Droid Turbo in Ballistic Nylon
DROID MINI by MOTOROLA
Ellipsis™ 8
LG G Pad 8.3 LTE
Samsung Network Extender
Samsung Galaxy Note® II
Brigadier™ by Kyocera
LG G Vista
Jetpack® MiFi® 6620L
Verizon Wireless Home Phone
Samsung Galaxy S® 4 mini
HTC One®
LG Extravert™ 2
LG Cosmos™ 3
LG Revere® 3
Nokia Lumia 928
Pantech 4G LTE Global USB Modem UML290
DROID RAZR MAXX HD by MOTOROLA
Casio G'zOne Commando® 4G LTE
Moto X™ by Motorola
Samsung Gusto® 3
Samsung Convoy™ 3
DROID RAZR by MOTOROLA
DROID DNA by HTC
Nokia Lumia 822
Verizon 4G LTE Broadband Router with Voice
Galaxy Note® Edge
Samsung Brightside™
Moto X™ (2nd Gen.)
Lucid™3 by LG
Sony Xperia® Z3v
Samsung Galaxy S® III mini
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Nokia Lumia Icon
Moto G™ by Motorola
LG Optimus Exceed™ 2
Casio G'zOne Commando®
DROID RAZR MAXX by MOTOROLA
DuraXV
Samsung Intensity® III
Samsung Illusion™
Casio G'zOne Ravine® 2
Samsung Galaxy Core Prime™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
DROID RAZR HD by MOTOROLA
Transpyre™ Prepaid
Verizon 4G LTE USB Modem UML295
Samsung Intensity® II
BlackBerry® Z10 smartphone
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Lucid™2 by LG
Lucid™ by LG
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Cosmos™ 2
LG Octane™
LG Optimus Zone™ 2
Windows Phone 8X by HTC
Hydro ELITE by KYOCERA
Enact™ by LG
BlackBerry® Bold™ 9930 smartphone
LG Optimus Exceed™ Prepaid
Samsung Convoy™ 2
HTC Desire® 612
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
G Pad™ 10.1 LTE
Apple® iPad® Air™
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
iPad® Air 2
Samsung Galaxy Stellar™
LG Revere® 2
DROID BIONIC by MOTOROLA
Samsung Galaxy Tab® 2 (7.0)
Google Nexus 7
Verizon 4G LTE USB Modem 551L
Samsung Galaxy™ Stratosphere™ II
Galaxy Nexus by Samsung
LG Revere®
BlackBerry® Q10 smartphone
HTC One® remix
HTC One® max
Pantech Perception™
DROID INCREDIBLE 2 by HTC
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
G Pad™ 7.0 LTE
LG enV®3
Apple® iPad® mini
DROID X2 by MOTOROLA
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® 4 (10.1)
Spectrum™ 2 by LG
Verizon SureResponse®
Luge™ by Motorola Prepaid
LG Cosmos™
DROID INCREDIBLE 4G LTE by HTC
Samsung Convoy™
Samsung ATIV SE™
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Z30 smartphone
LG Extravert™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LTE Internet (Installed)
DROID X by MOTOROLA
THUNDERBOLT™ by HTC
Samsung Galaxy™ Stratosphere™
Gear S®
Samsung Gusto® 2
DROID 3 by MOTOROLA
Blackberry Classic
DROID INCREDIBLE by HTC
Casio G'zOne Ravine®
Samsung Gusto®
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID by MOTOROLA
Samsung Galaxy Legend™
LG 4G LTE USB Modem VL600
HTC Rezound™
Motorola Barrage™
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Note® Pro
Samsung Intensity®
Motorola MOTO™ W755
Pantech Breakout™
DROID CHARGE by SAMSUNG
LG enV®2
Moto X™ - Designed by You
Intuition™ by LG
GizmoPal™
Samsung Fascinate™
LG enV® TOUCH
Verizon 4G LTE Broadband Router
Samsung Galaxy Tab® S
LG VX8300
HTC Rhyme™
Apple® iPad® with Retina display
Samsung ATIV Odyssey™
Pantech Jest™ 2
Ellipsis™ Jetpack® MHS800L
Samsung Galaxy Tab®
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Marauder™
Sony Xperia® Z2
Samsung Alias™ 2
LG Cosmos™ Touch
Motorola RAZR V3m
Moto X™ - Designed by You (2nd Generation)
Apple® iPad® mini with Retina display
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Note® 10.1 2014 Edition
LG Accolade™
Motorola XOOM™ 4G LTE
Samsung Galaxy Note® 10.1
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Spectrum™ by LG
LG VX5500
Pantech Hotshot™
Casio G'zOne Brigade®
Samsung Smooth™
LG VX8360
LG VX5400
Revolution™ by LG
LG Optimus Zone™
iPad® mini 3
DROID 2 GLOBAL by MOTOROLA
Samsung SCH-u340
BlackBerry® Curve™ 9330 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
Casio G'zOne Rock™
LG Enlighten®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Tour™ 9630 smartphone
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Tab® 4
DROID 2 by MOTOROLA
Samsung Reality™
Casio G'zOne Boulder®
LG Chocolate® Touch
Nokia Lumia 2520
Delphi Connect
Casio G'zOne Ravine® 2 Non-Camera
Samsung Galaxy Tab® (7.7)
Apple® iPad®
Motorola W385
Samsung Haven™
LG Vortex™
LG Ally™
Verizon Wireless UMW190 Global USB Modem
Motorola Adventure™ V750
Pantech Crux™
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless USB760 Modem
Verizon Wireless USB760 Modem
Moto E™ Prepaid
LG VX8350
Samsung SCH-u410
LG Dare™
Pantech Caper™ Prepaid
Verizon Wireless UM175 USB Modem
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
Sony Xperia® PLAY
Motorola MOTO™ VU204
BlackBerry® 8830 World Edition smartphone
Verizon Wireless CDM8975
DROID PRO by MOTOROLA
Verizon Wireless USB720 Modem
Lumia 2520 Prepaid
BlackBerry® Curve™ 8530 smartphone
Samsung Continuum™
Verizon Wireless Escapade®
Dell™ Vostro™ V13 Laptop
Verizon Converged VOIP Device
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
Motorola MOTOKRZR K1m
LG enV®
LG Voyager™
LG Chocolate® 3
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless USB727 Modem
Samsung Trance™
Jest™
Casio EXILIM
Samsung Zeal™
Samsung Galaxy Camera®
Samsung Rogue™
Motorola CITRUS™
LG VX8100
LG Glance™
Verizon Wireless G'zOne Type-S
Blackberry Classic Non Camera
LG Clout™
HP® Pavilion dm1-3010nr Notebook
LG VX5300
DROID Eris by HTC
DROID XYBOARD 8.2 by MOTOROLA
Motorola W315
Motorola V325i
Verizon Wireless V740 ExpressCard
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Wireless Salute™
Verizon Wireless Razzle™
Motorola Rival™
Verizon Wireless Adamant™
LG VX5200
LG VX8700
Verizon Wireless PC5750 PC Card
LG Versa™
LG Fathom®
Motorola XOOM™
Samsung SCH-u540
Motorola RAZR V3c
Motorola MOTO Q™ 9c
Samsung SCH-a870
Samsung SCH-a930
LG Migosm
LG VX3200
LG VX6100
Samsung Omnia® II
Samsung SCH-a950
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
Verizon Wireless UM150 USB Modem
LG VX3300
LG Chocolate®
Sharp KIN™ TWOm
Verizon Wireless CDM8950
BlackBerry® Curve™ 9310 smartphone
Samsung Gleam®
Nokia 6205
G'zOne Boulder™ Black and Silver
Samsung Alias™
LG VX4650
DROID R2D2 by MOTOROLA
Samsung SCH-a650
HP® Mini 1151NR Netbook
Samsung Juke
Verizon Wireless AirCard® 595U USB Modem
Verizon AD3700 Global USB Modem
Nokia 7205 Intrigue™
Motorola MOTO™ Z6c World Edition
Nokia 7705 Twist™
LG VX4500
Motorola DEVOUR™ with MOTOBLUR™
LG VX9400
Samsung SCH-a850
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
Samsung Renown™
Samsung SCH-u550
Kyocera 7135 Smartphone
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
Motorola V325
Pantech PN-820
LG VX6000
HP® Mini 110-3098NR Netbook
Pantech PN-215
Kyocera K323
Gateway® LT2016u Netbook
Motorola Q™
Nokia 3589i
Motorola V60s
Samsung Glyde™
LG VX8600
Sharp KIN™ ONE
SCH-u410 Prepaid
Nokia 2705 Shade™ Non-Camera
Samsung i700 Pocket PC
Samsung Gem™
HTC Apache XV6700
LG Chocolate®
Motorola T720
Samsung SCH-u620
Verizon Wireless AirCard® 595
LG VX3100
Nokia 6015i Prepaid
LG V
Samsung Omnia®
BlackBerry® 7250
Pantech PN-210
Nokia 6315i
Verizon Wireless XV6600 without Camera
Kyocera KWC 2325 Prepaid
Sharp KIN™ ONEm
Samsung SCH-i760
HTC Touch Pro™
Samsung Sway™
LG VX3450
LG VX7000
Samsung N150 Netbook
Compaq® Mini CQ10-688nr Netbook
Kyocera KWC 2325
Nokia 6215i
Motorola MOTOSLVR L7C
LG VENUS™
Sierra Wireless AirCard® 580
Samsung i600 Smartphone
Kyocera KX414
Motorola E815
Motorola MOTO Q™ music 9m
Sharp KIN™ TWO
Samsung SCH-a670
BlackBerry® 7750
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Verizon Wireless Blitz® Prepaid
LG VX4700
LG Decoy®
Verizon Wireless PN-300
Samsung SCH-a630
Nokia 2366i
LG VX4400B
Samsung SCH-a310
Motorola V276
Motorola Rapture™ VU30
Nokia 6256i
Motorola Krave™ ZN4
Motorola MOTORIZR Z6tv
Samsung Saga™
Motorola V710
Samsung SCH-a795
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Nokia 2705 Shade™
Verizon Wireless CDM 7075
Motorola MOTO™ Z6cx World Edition without Camera
Motorola V276 Prepaid
Kyocera KPC650
Kyocera KX1v
LG VX10
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Nokia 2605 Mirage
Motorola V325xi
LG VX4600
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Nokia 2128i
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola T730
Nexus 6™
Samsung SCH-a530
Nokia 2285
Motorola V120e
Sierra Wireless AirCard® 555D
HTC Merge®
Kyocera KX444
Nokia 6236i
Samsung SCH-i730
LG VX8000
Samsung SCH-a890
Samsung Galaxy S® 6
Samsung Galaxy S® 6 Edge
HTC One® (M9)
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

Terms & Conditions - Extended Limited Warranty or Service Contract

[Important Consumer Information]

I. SERVICE CONTRACT OR EXTENDED LIMITED WARRANTY: IF YOU PURCHASED YOUR DEVICE, AS STATED ON THE RECEIPT, IN ALABAMA, CALIFORNIA, HAWAII, KENTUCKY, ILLINOIS, NEVADA, NEW YORK, OKLAHOMA, OREGON, SOUTH CAROLINA, TEXAS, VERMONT, WASHINGTON OR WYOMING, THIS DOCUMENT IS A SERVICE CONTRACT. OTHERWISE, IT IS AN EXTENDED LIMITED WARRANTY.

II. FEE:

You will be billed a monthly charge in the amount of $3.00, in advance, to receive this Warranty or Service Contract. If you purchase this protection as a part of the Verizon Wireless Total Equipment Coverage package or as part of the Verizon Wireless Total Mobile Protection package you will be billed $2.00 per month for basic devices and $1.85 per month for iPhones and smartphones.  The fee is based on your equipment protection program and/or price plan. If, during the term of this agreement, you change your price plan or protection program, the fee may be increased.

III. WHAT THIS AGREEMENT COVERS:

A. COVERAGE IF IT IS AN EXTENDED LIMITED WARRANTY:

 

1.  Verizon Wireless warrants your individually owned wireless device (hereinafter the Product ) against defects in material and workmanship under normal use and service.
THIS WARRANTY COVERS THE WIRELESS DEVICE ONLY AND NOT ITS ACCESSORIES OR BATTERY, INCLUDING THOSE CONTAINED WITHIN THE ORIGINAL PACKAGE.
2. At its option, Verizon Wireless will replace the Product during the warranty period at no charge, as long as you return it in accordance with the terms of this Warranty to a Verizon Wireless Communications Store or other location specified by Verizon Wireless. The replacement device may be a new or reconditioned device of equal or comparable value to the Product. Non-original manufacturer s parts may be used in reconditioned devices. All Products returned to Verizon Wireless shall become the property of Verizon Wireless.

 

B. COVERAGE IF IT IS A SERVICE CONTRACT:
If there is a defect (including pre-existing) in the material and/or workmanship of your individually owned wireless device (hereinafter the Product ), and the Product has been subject only to normal use and service, Verizon Wireless agrees to replace the Product at no charge, as long as you return it in accordance with the terms of this Service Contract to a Verizon Wireless Communications Store or another location specified by Verizon Wireless. The replacement device may be a new or reconditioned device of equal or comparable value to the Product. Non-original manufacturer s parts may be used in reconditioned devices. All Products replaced by Verizon Wireless shall become the property of Verizon Wireless. THIS SERVICE CONTRACT COVERS THE WIRELESS DEVICE ONLY AND NOT ITS ACCESSORIES OR BATTERY, INCLUDING THOSE CONTAINED WITHIN THE ORIGINAL PACKAGE.

 

IV. WHAT THIS WARRANTY OR SERVICE CONTRACT DOES NOT COVER:

 

A. Defects or damage resulting from use of the Product in other than its normal and customary manner;
B. Defects or damage from misuse, accident or neglect;
C. Defects or damage from improper testing, operation, maintenance, installation, adjustment or any alteration or modification of any kind;
D. Breakage or damage to antennas unless caused directly by defects in material or workmanship;
E. Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim;
F.  Products with labels removed or illegible serial numbers;
G. Defects or damage due to spills of or immersion in food or liquid;
H. Scratches on all plastic surfaces and externally exposed parts resulting from normal use; and/or
I.  Damage resulting from normal wear and tear.

 

V. HOW LONG THIS WARRANTY OR SERVICE CONTRACT LASTS:
Verizon Wireless will provide the warranties or benefits, described in Paragraph III, for as long as you subscribe to this program, from the date you activate service or for the duration of your continuous active service with Verizon Wireless using the Product, whichever is less. Activation will be deemed to be no later than fifteen (15) days from the date of delivery of the Product to you, the owner.

VI. HOW TO GET YOUR REPLACEMENT DEVICE UNDER THIS AGREEMENT:
To receive your replacement device, present your Product to any Verizon Wireless Communications Store, along with your bill of sale or comparable substitute proof of sale. If you are enrolled in either the Extended Warranty or the Total Equipment Coverage program, call (866) 406-5154 (toll free from a landline phone) and we ll diagnose the issue with you right over the phone. You may also visit any Verizon Wireless store to diagnose and address the problem with your wireless device.

VII. YOUR OBLIGATIONS UNDER THIS WARRANTY OR SERVICE CONTRACT:
You must use the Product in a normal way; you must protect against further damage to the Product if there is a covered defect; you must follow the Product s instruction manual.

VIII. HOW AND WHEN YOU OR WE MAY TERMINATE THIS WARRANTY OR SERVICE CONTRACT:

 

A. Subject to Paragraph VIII.B., we may terminate this Warranty or Service Contract at any time. You may terminate this Warranty or Service Contract at any time. If your wireless service with Verizon Wireless is terminated or expires for any reason, you will be deemed to have terminated this Warranty or Service Contract. If you or Verizon Wireless terminate this Warranty or Service Contract more than thirty (30) days after receiving this Warranty or Service Contract, you will receive a prorated refund of your monthly fee for this Warranty or Service Contract, as applicable.
B. For residents of Georgia, this Service Contract can only be terminated by Verizon Wireless for fraud, material misrepresentation or your failure to pay amounts due hereunder. For residents of Nevada, Verizon Wireless may not terminate this Service Contract before the expiration of the agreed term, if the Service Contract has been in effect for seventy (70) days, except if you: (1) fail to pay an amount when due; (2) commit fraud or make a material misrepresentation in obtaining this Service Contract, or in presenting a claim; or (3) perform any act or omission or violate any condition of this Service Contract, after the effective date of this Service Contract that substantially and materially increases the service required under this Service Contract. Cancellation of this Service Contract by Verizon Wireless will be effective fifteen (15) days after you receive the notice of cancellation.
C. If within thirty (30) days of receiving this Warranty or Service Contract you wish to cancel service and you have not made a claim under this Warranty or Service Contract, simply notify Verizon Wireless and we will refund all fees paid up to the date of termination.
D. IF YOU CANCEL AS DESCRIBED IN THE IMMEDIATELY PRECEDING PARAGRAPH, VERIZON WIRELESS MUST PROVIDE YOU WITH A FULL REFUND NO LATER THAN THIRTY (30) DAYS AFTER YOU NOTIFY VERIZON WIRELESS THAT YOU WISH TO CANCEL THIS WARRANTY OR SERVICE CONTRACT. IF VERIZON WIRELESS DOES NOT REFUND YOUR MONEY DURING THIS TIME PERIOD, YOU ARE ENTITLED TO RECEIVE A REFUND IN THE AMOUNT OF WHAT YOU PAID, PLUS AN EXTRA TEN PERCENT (10%) FOR EACH MONTH IN WHICH YOUR MONEY IS NOT REFUNDED.

 

IX. OTHER CONDITIONS:

 

A. This Warranty or Service Contract is extended to the original subscriber buyer only and may not be assigned or transferred to subsequent subscriber buyers. This is Verizon Wireless complete Warranty or Service Contract for your Product. Verizon Wireless assumes no obligation or liability for additions or modifications to this Warranty or Service Contract unless made in writing and signed by an officer of Verizon Wireless. If this document is a Warranty, Verizon Wireless does not warrant the installation, maintenance or service of the equipment, accessories, batteries or parts.
B. Verizon Wireless cannot be responsible in any way under this Warranty or Service Contract for any ancillary equipment attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment. All such equipment is expressly excluded from this Warranty or Service Contract. Furthermore, Verizon Wireless cannot be responsible for any damage to the Product resulting from the use of ancillary equipment not furnished by Verizon Wireless for use with individually owned equipment.
C. When the Product is used in conjunction with ancillary or peripheral equipment not furnished by Verizon Wireless, Verizon Wireless does not warrant and shall not supply service in connection with the operation of the Product/ peripheral combination, and Verizon Wireless will honor no warranty or service claim where the Product is used in such a combination and it is determined by Verizon Wireless that there is no fault with the Product. Verizon Wireless specifically disclaims any responsibility for any damage caused in any way by the use of product accessories and peripherals (specific examples include, but are not limited to, batteries, chargers, adapters and power supplies) when such accessories and peripherals are not furnished by Verizon Wireless.

 

X. GENERAL PROVISIONS IF THIS IS A WARRANTY:

 

A. This Warranty sets forth our responsibilities regarding the Product. Replacement of the Product, as described herein, is your exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES, IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. FURTHER, NO WARRANTY IS MADE AS TO COVERAGE, AVAILABILITY OR GRADE OF SERVICE PROVIDED BY VERIZON WIRELESS.
B. IN NO EVENT SHALL VERIZON WIRELESS BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES OR ATTORNEYS FEES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.
C. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

 

XI. GENERAL PROVISIONS IF THIS IS A SERVICE CONTRACT:

 

A. This Service Contract sets forth our responsibilities regarding the Product. Replacement of the Product, as described herein, is your exclusive remedy. THIS DOCUMENT IS NOT A WARRANTY.
B. Obligations of Verizon Wireless under this Service Contract are backed by the full faith and credit of Verizon Wireless.

 

XII. OTHER RIGHTS:

 

A. This Warranty or Service Contract gives you specific legal rights. You may have additional rights that vary from state to state.
B. Residents of Georgia and Kentucky may file a claim with Federal Insurance Co., 15 Mountain View Road, Warren, NJ 07059, directly if Verizon Wireless does not honor your claim within sixty (60) days after you filed your proof of loss. Residents of Connecticut may file a claim with Balboa Insurance Company, Suite 200, 3349 Michelson Drive, Irvine, CA 92612-8893 directly if Verizon Wireless fails to perform according to the terms hereof.
C. Resolution of Disputes for Connecticut Residents Only: Any disputes between Verizon Wireless and residents of Connecticut arising under this Warranty shall be decided by an arbitration process. A written complaint containing a description of the dispute, the purchase price, the cost of the repair of the Product and a copy of the warranty form can be mailed to: State of Connecticut, Insurance Department, P.O. Box 816, Hartford, CT 06142-0816, Attn.: Consumer Affairs.
D. Defective equipment must be returned or holder will be subject to a non-return fee equal to the cost of the non-promotion retail price. Subject to equipment availability at time of processing. Customer agrees to like device if same model is no longer available.

 

SELLER:
(Entity Financially and Legally Obligated to Perform Service)

Verizon Wireless Services, LLC
One Verizon Way
Basking Ridge, NJ 07920-1097

Last Updated: 05/2009

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