Devices FAQs

How do I change my mobile number?

To change your mobile number online:

  1. Go to the Change Mobile Number page in My Verizon.

  2. If you have multiple lines on your account, select the mobile number you want to change.

  3. Select one of the following options:

    • Get a new number from the same city/state as my existing number

      1. Select an area code and exchange from the dropdown menu.
      2. Click Next.

    • Get a new number in a different city/state

      1. Enter the ZIP Code or the city and state for the new number.
      2. Click Continue.
      3. Select an area code and exchange from the dropdown menu and click Next.

    • Port existing number

      1. Enter the required account and billing information and click Next.

  4. Select a date for the changes to go into effect and click Next.

  5. Review your request and click Submit.

You’ve successfully changed your mobile number.

  • How do I change my mobile number?

    To change your mobile number online:

    1. Go to the Change Mobile Number page in My Verizon.

    2. If you have multiple lines on your account, select the mobile number you want to change.

    3. Select one of the following options:

      • Get a new number from the same city/state as my existing number

        1. Select an area code and exchange from the dropdown menu.
        2. Click Next.

      • Get a new number in a different city/state

        1. Enter the ZIP Code or the city and state for the new number.
        2. Click Continue.
        3. Select an area code and exchange from the dropdown menu and click Next.

      • Port existing number

        1. Enter the required account and billing information and click Next.

    4. Select a date for the changes to go into effect and click Next.

    5. Review your request and click Submit.

    You’ve successfully changed your mobile number.