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Share Name ID FAQs
  1. What is Share Name ID?

    Share Name ID is a free service which allows Verizon Wireless customers to customize the name that others will see on certain outbound calls.

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  2. How much does Share Name ID cost?

    Share Name ID is a free service.

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  3. Do I have to select a name for my Share Name ID?

    No, the billing name on your account is set as the default but you can customize a name for each line on your account.

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  4. Will my name show up on all outgoing calls with Share Name ID?

    Your Share Name ID will appear on the Caller ID of the person you’re calling if they subscribe to a Caller Name ID service with their carrier (e.g., Verizon’s Caller Name ID or Caller ID with Name). However, if the person you're calling has your mobile number saved in their contact list, that stored name will appear instead of your Share Name ID.

    If you don’t want your Share Name ID to appear, you can block it with Caller ID Blocking or by dialing *67 before the 10-digit number you’re calling. These services will identify you as “Restricted” on phones with Caller ID.

    Verizon Wireless can’t guarantee your Share Name ID will appear on all outgoing calls.

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  5. I have multiple mobile numbers on the same account. Can I use Share Name ID to specify a different name for each line?

    Yes, you have the option of specifying a different name for each line.

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  6. What name can I use as my Share Name ID name?

    Share Name ID offers the following options for your name:

    • The billing name on your account
    • A custom name

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  7. How do I set up or change my Share Name ID?

    The Account Owner or Account Manager(s) can set up or change the Share Name ID. To set up or change your Share Name ID in My Verizon or My Verizon Mobile:

    1. In My Verizon:

      1. Go to the Share Name ID page.

      2. Select one of the options listed.

        Note: If you want to create a custom name, select the option with the Enter Name field and enter the name you wish to display on outgoing calls.

      3. Click Submit.
      4. Click OK in the pop-up window.

    2. In My Verizon Mobile:

      1. Under Profile, select Edit Share Name ID. The current Name ID will display.
      2. Select Customize Name and enter the name you wish to display on outgoing calls.
      3. Select Submit.

    You’ve completed the steps for changing your Share Name ID.

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  8. Can I change my Share Name ID after I set it up in My Verizon or My Verizon Mobile?

    Yes, you can change your Share Name ID  to a different name through My Verizon or My Verizon Mobile. See How do I set up or change my Share Name ID?

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  9. When I make changes to my Share Name ID, how long does it take for the changes to take effect?

    It can take up to 24 hours for a Share Name ID change to take effect.

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  10. What is Caller Name ID?

    Caller Name ID is a service that lets you know who's calling you by displaying the name and phone number, as well as the city and state assigned to the caller’s phone number. If the caller assigned a picture, you'll also see the picture.

    We don’t pre-screen any caller’s name for this service. To use these services, you must represent and warrant to us that the information you provide is accurate, not intended to offend, impersonate, misinform or mislead others, and doesn’t infringe or violate someone else’s rights or the law, rules or regulations with regard to privacy, intellectual property or otherwise.

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  11. What is Caller Name ID spoofing?

    Apps offered by third parties that are not affiliated with Verizon offer the ability to manipulate or “spoof” the Share Name ID that appears to the person receiving your call. We don’t pre-screen the third party apps that you download. You should review any applicable third party terms and conditions before subscribing to or using such services.

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  12. Should I be aware of any liability issues with Share Name ID or Caller Name ID and spoofing?

    We have the right to refuse to pass or to remove any Share Name ID or Caller Name ID information and to investigate reports of misuse, abuse or other violations. Such violations may result in your service being limited, suspended or terminated for cause. Submitting misleading or inaccurate information to us or a third party provider, or misuse of your mobile device, with the intent to defraud, cause harm or wrongfully obtain anything of value may also subject you to civil and criminal penalties.

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  13. Will my Share Name ID be displayed on outbound calls if I have Caller ID Block enabled or if I dial *67 before making a call?

    No, it will display “Restricted” instead of your Share Name ID and phone number.

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Last Modified: March 20, 2014