Mobile Email lets you bring the email experience with you while you are on the go. You can access your inbox, read, reply to, forward and delete emails, just like you do on your PC. Mobile Email lets you know if you receive new email. All of this is available in just a few clicks on your wireless phone.
Mobile Email currently supports many third party email service providers such as Yahoo!® Mail, Gmail™, Windows Live® Hotmail®, AOL® Mail, Verizon.net and your Microsoft® Exchange accounts. You can configure your own POP3 and IMAP accounts also.
You can be logged into your email account on your wireless phone and your PC simultaneously. When you delete, read, or move emails using Mobile Email, the changes will be reflected when you sign in on your PC.
To get access to Microsoft Exchange through Mobile Email, your company’s IT administrator needs to give you the following information:
You will not be able to access Microsoft Exchange via Mobile Email if you don’t have the three pieces of information above.Back to top
Yes. Select your email provider from the list of options, and enter your login information. It will ask you if you want to add an additional account. If you choose yes, it will repeat the process.Back to top
Visit the Email home screen. Select "Options," and choose "Add Account." You will then follow the same login procedure.Back to top
Yes, you may download the Mobile Email application via Alltel/Axcess Shop on your Alltel wireless phone. Learn more about Mobile Email for your Alltel wireless phone.Back to top
You can download Mobile Email from Get It Now®. You can generally find the Email Category as follows:
Look for Mobile Email under "Messaging." Mobile Email should be found in the same category where you downloaded it from. This may be different for different devices.
Whenever a new version of Mobile Email is released, you are prompted to update your Mobile Email. This may enhance existing features, introduce new features, or add new email services. If your phone loses connectivity while updating, simply start Mobile Email again when you have a signal. If the update has not been completed, you will be prompted again. The application will exit to download the updates. When it’s done, start Mobile Email again.
Mobile Email will give you a new email alert whenever you receive new messages. When you receive this alert, you can either dismiss it or open Mobile Email to check your inbox.
If you want to turn off the new message alerts:
If there is an attachment, you will see a small paperclip icon beside the email.
You can forward the attachments by doing the following:
Mobile Email supports the following attachments for viewing: .jpg, .gif, .txt and .png. You may download other attachments and save them to your device. We strongly recommend that large attachments be saved to your memory card.Back to top
Mobile Email consumes approximately 3 MB of data per month for moderate users using Personal accounts. To reduce your data usage, visit General Settings and turn the Automatically Receive New Messages setting to OFF.Back to top
Yes. Deleting an email from Mobile Email is the same as deleting it on your computer. Typically, the deleted message will be moved to the trash/deleted folder.
You can access them from the Home Screen by choosing "Contacts." You can then enter in the name you are trying to locate, which will search the local contacts on the device. If the contact is not found, it will check the contacts in your online email providers, such as Yahoo!®, Gmail™, and AOL®.Back to top
Mobile Email delivers the contents of your email account exactly as they are on your PC. If you have set the spam filters on, then they’ll stay active on your wireless phone.
The signature is typically a short personal message that includes your name, which is added at the bottom of each email you send. You can set the signature to “on/off” via the “Signature” checkbox in “Settings.” If you have it checked, the signature you define in settings will show up inside the body box in the compose screen. You can enter the signature data on a global basis (across all of your email accounts), or you can enter unique information for each account (different signature for each email account).Back to top
No; if you are using a POP or IMAP account (e.g. Verizon.net or something defined using the "Other" category), depending on the service and your settings, the email service may have some limitations. For example, your emails may be downloaded and removed from the server, deletions may be permanent, and alerts may not be available.
If you receive this error message, check to see that you’ve entered your user ID and password correctly in the sign in screen. In many cases, passwords are case sensitive, so it is important to use the correct capitalization.Back to top
On 3/15/14, Mobile Email 4.0 and higher will be updated to address upcoming changes to Microsoft Hotmail. This update will result in the following changes: