Multimedia Messaging allows you to do all of the following:
To send and receive pictures, you need to have a device capable of taking photos and be provisioned for multimedia messaging service.
To send and receive videos, you need to have a device capable of video messaging and be provisioned for multimedia messaging service. When you are provisioned for multimedia messaging service, you’re able to send and receive multimedia messages.
Note: Devices that can record and send videos are also picture messaging-capable. Therefore, you can also capture photos and send and receive picture messages. However, not all picture messaging devices have video-capture capabilities.
Yes, if your device is capable of multimedia messaging, you can send and receive photos and videos right away.Back to top
The maximum picture resolution will vary based on the type of device you have. Please refer to your device's user guide for information on adjusting the resolution.Back to top
Yes, you can send and receive multimedia messages with the following wireless carriers:
|Chariton Valley||Iowa Wireless||Simmetry PCS |
|Alaska Wireless||Chinook Wireless|
|Long Lines||Sprint Nextel|
|All West||Copper Valley|
|Metro PCS||SRT Communications|
|AT&T||Cricket Wireless||MobiPCS||SunCom Wireless|
|Bluegrass Cellular||Dobson||Mojave Wireless||SureWest Wireless|
|Boost Mobile||Eagle Telephone / |
Snake River PCS
|NEP Wireless||Syringa Wireless|
|Carolina West||Epic PCS||nTelos||UBET Communications|
|CC Communications||Farmer's Mutual|
|Nucla / Naturita|
|Cell One |
|Farmers Wireless||Pace Cellular / |
|Cell One |
San Luis Obispo
|Hargray||Pioneer Wireless||Viaero Wireless|
|Cellular one of |
E. Central Illinois
|Helio Wireless||Pocket |
|Virgin Mobile USA|
|Cellular One of|
|IMMIX Wireless||Rural Cellular||West Central Wireless|
|Cellular One of |
|Inland Cellular||Silver Star PCS||XIT Communications|
Yes. However the ability to combine both pictures and videos within a message will vary based on the device type.Back to top
With International Multimedia Messaging, you can send and receive picture and video messages with wireless subscribers from any of the carriers listed in our International carrier list. With The MORE Everything Plan, unlimited international text and multimedia messaging is included.Back to top
It depends on how big the pictures and videos are and how much storage space is available on your device. To free up space, it's a good idea to upload your pictures and videos to your online photo album.Back to top
No, messages you receive on your device remain in your inbox until you delete them.Back to top
Yes. Simply type the email address into the To field of your device’s messaging application.
Note: Multimedia messages addressed to Vtext.com email addresses (e.g., email@example.com) will display as standard text messages. The 160-character limit will apply, and photos, sounds, other graphics or videos will not display. We don’t recommend sending multimedia messages to Vtext addresses.
To send an international multimedia message:
Multimedia Messages - Pay as you go: It costs $0.25 per recipient to send a message (including sounds and text) and $0.25 to receive a message. It takes about one minute or less to send a picture message with a single photo or graphic and up to 1,000 text characters (actual time varies by message size). It takes about two minutes or less to send a video message (actual time varies by message size).
Multimedia Messaging Monthly Plans: If you subscribe to a messaging plan that includes a monthly multimedia message allowance, each multimedia message sent and received will be deducted. If you exceed your multimedia messaging monthly allowance, excess messages sent and received will cost $0.20 each.
If you have The MORE Everything Plan, unlimited international text and multimedia messaging is included. With all other plans, it costs $0.50 per recipient to send an international multimedia message and $0.25 to receive a message.
Note: Sending and receiving multimedia messages from Canadian carrier mobile addresses is considered the same as a domestic multimedia message. Each message will apply to your existing messaging allowance, or if you are on a pay as you go messaging plan, it will cost $0.25 per message per recipient.
Yes, you'll receive an extra charge while roaming internationally. When sending or receiving a multimedia message domestically, there isn’t a data transport charge. The message itself is either $0.25 or deducts from any applicable messaging package. While traveling internationally, the following data transport charges apply on top of the message charge when sending or receiving picture and video messages:
Data Roaming Rates
Yes, you pay $0.25/message per recipient regardless of how many recipients you send it to (up to 10 recipients). For example, if you send a multimedia message to three recipients in one message, the charge would be $0.75 (three recipients multiplied by $0.25).Back to top
You can take a picture or record a video anywhere you are, even outside of the United States. However, you can only send and receive multimedia messages when you are within our National Enhanced Services Rate and Coverage Area.Back to top
The file size of pictures taken with your device will vary based on the picture resolution and quality settings within the device. Refer to your device’s user guide for more information on these settings. Some devices, with cameras 2 megapixels and larger, may automatically reduce the file size of large videos down to the maximum 500 KB limit before sending.Back to top
Yes, if your device is turned off, you’ll still receive messages. If your device isn’t receiving service (e.g., you're on an airplane or driving through a tunnel), your messages will be stored for up to five days. As long as you turn on your device within that time period while in the National Enhanced Services Rate and Coverage Area, your messages will be forwarded to your device.Back to top
The maximum number of characters that can be entered into a multimedia message is 400 (a space counts as one character) per slide and up to nine slides.Back to top
Your multimedia messaging device is configured to automatically download and display new multimedia messages. You may configure your device to notify you when a new multimedia message is received (prompt mode).
When in prompt mode, before a new multimedia message is downloaded to your device, you will receive a non-billable notification. The notification will include the sender's email address or mobile number and give you the option of downloading the message, delaying download until a later time, or rejecting the message. If you reject the message, it won’t be downloaded, and you won’t be charged for it. For instructions on how to configure your device to prompt mode, please refer to your User Guide.
Yes, if you send your picture message to a Verizon Wireless picture messaging device or email address, the recipient will be able to hear your memo as part of the slide to which it was added.
Voice memos can’t be added to video messages. The only sound available for a video message is the sound captured during the video recording.
Unlike the online album storage, with Backup Assistant Plus you can store any photos and videos (not just multimedia messages), music and documents. You also get an app for your tablet, Smartphone and computer. Additionally, Backup Assistant Plus is designed to help you protect, share, manage and play back your media. Refer to the chart below to see the difference in cost.
Multimedia Messaging Online Album
Up to 75 messages
Backup Assistant Plus
500 MB (over 100 photos)
Yes, with the Backup Assistant Plus service, you can upload photos and create albums.Back to top
Yes, you can send picture, video and email messages with Backup Assistant Plus.Back to top
Yes, changes to the online album service will not impact your ability to send multimedia messages from your phone. However, the recipient of your message may or may not be able to view the message depending on the recipient phone’s capabilities and whether or not the recipient has an active Pix Place account.Back to top
If you don’t have an active Pix Place account, you’ll need to upgrade to a phone that has a camera feature to view multimedia messages.Back to top
The Multimedia Messaging Online Album/PixPlace will soon be upgraded to Verizon Cloud. At the time of the upgrade, all active Multimedia Messaging Online Album accounts will be moved to the new Verizon Cloud service. If you have an account, you’ll be given the option of accepting the upgrade or canceling your online storage subscription.
Verizon Cloud lets you send multimedia messages, and it also provides secure online storage to sync and save the important content on your device. You can save, sync and access:
No. You can upgrade to Verizon Cloud right away.
To upgrade to Verizon Cloud now:
To make it easier to download content from your Multimedia Messaging/PixPlace account, we’ve added a new Download Content tab on the Picture & Video Messaging page.
To download content:
As of 3/29/13, phones that don’t support multimedia messages won’t be able use the online album service to view them unless the recipient already has an active online album account. If the recipient doesn’t have an active account, the message won’t be delivered and you’ll be notified by text message.Back to top
The ability to send a multimedia message using Pix Place requires an active online album account. As of 3/29/13, you can longer create new, free Pix Place online album accounts.
If you would like to send multimedia messages using the Internet after 4/4/13, you can activate a free Backup Assistant Plus account.
As of 3/29/13, the “Upload to Online Album” feature will only be made available to active online album subscribers.Back to top
As of 3/29/13, only active Pix Place online album subscribers will be able to access the website.Back to top
As of 3/29/13, only recipients with an active online album account may receive emails using a Pix Place email address. You’ll receive a text message stating that the message wasn’t delivered if the recipient doesn’t have an active account.Back to top