Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 5
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 4s
DROID RAZR M by MOTOROLA
Apple® iPhone® 5s
Apple® iPhone® 4
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Samsung Galaxy S® III
DROID MAXX by MOTOROLA
LG G2
Droid Turbo in Ballistic Nylon
Samsung Galaxy Note® 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Droid Turbo by Motorola
DROID MINI by MOTOROLA
LG Cosmos™ 3
Verizon Ellipsis™ 7
HTC One® (M8)
Pantech 4G LTE Global USB Modem UML290
LG Revere® 3
Verizon Ellipsis™ Jetpack®
Samsung Convoy™ 3
Samsung Gusto® 3
Samsung Network Extender
LG G Pad 8.3 LTE
Nokia Lumia 928
Nokia Lumia Icon
LG Extravert™ 2
HTC One®
DROID ULTRA by MOTOROLA
Verizon Wireless Home Phone
DROID RAZR by MOTOROLA
Samsung Galaxy S® 4 mini
DROID RAZR MAXX HD by MOTOROLA
LG Exalt™
Samsung Galaxy Note® II
Brigadier™ by Kyocera
Casio G'zOne Commando® 4G LTE
Casio G'zOne Commando®
Samsung Brightside™
Jetpack® MiFi® 6620L
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router with Voice
BlackBerry® Bold™ 9930 smartphone
Lucid™ by LG
DROID 4 by MOTOROLA
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity® III
DROID RAZR HD by MOTOROLA
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Lucid™3 by LG
Apple® iPad® Air™
BlackBerry® Z10 smartphone
Windows Phone 8X by HTC
Apple® iPad® 2
LG Optimus Exceed™
BlackBerry® Q10 smartphone
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DROID INCREDIBLE 4G LTE by HTC
Verizon 4G LTE USB Modem UML295
Verizon 4G LTE USB Modem 551L
iPad® Air 2
Samsung ATIV SE™
Samsung Galaxy Stellar™
Casio G'zOne Ravine® 2
Samsung Convoy™ 2
LG Cosmos™ 2
DROID X by MOTOROLA
Enact™ by LG
Samsung Intensity® II
DROID BIONIC by MOTOROLA
Galaxy Nexus by Samsung
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DROID INCREDIBLE 2 by HTC
LG Octane™
HTC One® (M8) for Windows®
Sony Xperia® Z3v
Lucid™2 by LG
HTC Rezound™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless USB760 Modem
HTC One® remix
LG G Vista
Pantech Hotshot™
LG Cosmos™
LG Extravert™
Ellipsis™ 8
LG Revere® 2
Hydro ELITE by KYOCERA
LG 4G LTE USB Modem VL600
LG Revere®
Samsung Convoy™
Samsung Galaxy™ Stratosphere™ II
LG enV®2
THUNDERBOLT™ by HTC
LG enV®3
Spectrum™ 2 by LG
DROID INCREDIBLE by HTC
Xperia® Z2
HTC Rhyme™
Samsung Haven™
Moto X™ - Designed by You
Pantech Marauder™
DROID X2 by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID CHARGE by SAMSUNG
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Casio G'zOne Boulder®
Pantech Breakout™
Apple® iPad® mini
LG VX8300
Samsung Illusion™
DROID 3 by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
Motorola RAZR V3m
Pantech Perception™
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Verizon 4G LTE Broadband Router
Intuition™ by LG
LG Optimus Zone™
HTC One® max
Motorola MOTO™ W755
Verizon Wireless USB720 Modem
Apple® iPad® with Wi-Fi + 4G
Google Nexus 7
LG Cosmos™ Touch
Motorola Barrage™
Samsung Galaxy Tab® 4 (8.0)
Jest™
Samsung Galaxy Note® Pro
Luge™ by Motorola Prepaid
Samsung Galaxy Tab® 2 (10.1)
Galaxy Tab® S
Nokia Lumia 2520
LG VX5500
BlackBerry® Curve™ 9330 smartphone
HTC Desire® 612
Verizon SureResponse®
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
Verizon Wireless AirCard® 595U USB Modem
LG enV® TOUCH
Samsung Galaxy Legend™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® 4 (10.1)
Samsung SCH-u340
Samsung ATIV Odyssey™
DROID by MOTOROLA
Apple® iPad® mini with Retina display
Samsung Intensity®
Apple® iPad® with Retina display
Pantech Crux™
Samsung Galaxy Tab®
Samsung Alias™ 2
LG VX8360
Samsung Knack™
BlackBerry® Tour™ 9630 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
LG Migosm
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
LG Chocolate® Touch
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless PC5750 PC Card
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
LG Vortex™
DROID PRO by MOTOROLA
LG Ally™
iPad® mini 3
LG Enlighten®
Casio G'zOne Rock™
Sony Xperia® PLAY
LG Voyager™
LG VX8350
LG VX5400
Dell™ Vostro™ V13 Laptop
Gear S™
Casio G'zOne Brigade®
Delphi Connect
LG Clout™
BlackBerry® Curve™ 8330 smartphone
LG VX5200
LG enV®
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® 3
LG VX5300
BlackBerry® Bold™ 9930 smartphone without camera
LG VX8700
LG VX3300
LG Dare™
Casio EXILIM
BlackBerry® Curve™ 9310 smartphone
HP® Pavilion dm1-3010nr Notebook
BlackBerry® Pearl™ Flip 8230 smartphone
Gateway® LT2016u Netbook
LG Chocolate®
LG VX8100
LG VX9400
HP® Mini 311-1037NR Netbook
BlackBerry® 8830 World Edition smartphone
LG VX3100
LG Fathom®
LG VX3200
LG VX6000
Compaq® Mini CQ10-688nr Netbook
LG VX8600
HP® Mini 110-1046NR Netbook
LG Glance™
LG Versa™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX3450
LG VX4500
Kyocera KX414
Kyocera KX444
LG VX4650
LG V
Kyocera K323
Kyocera SE47
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
Motorola Entice™
LG Decoy®
Motorola V276
Motorola V325
Verizon Wireless PN-300
Samsung SCH-a630
LTE Internet (Installed)
LG Chocolate®
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
Verizon Wireless USB760 Modem
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola E815
Kyocera KPC650
Motorola MOTO Q™ music 9m
Kyocera KX1v
Nokia 6256i
Motorola T720
Sharp KIN™ ONE
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Samsung SCH-a850
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
GizmoPal™
Samsung SCH-u620
Motorola Adventure™ V750
Pantech PN-820
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Motorola Q™
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Nokia 2605 Mirage
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Motorola Rival™
LG Optimus Exceed™ 2
Motorola V325i
Samsung Alias™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Samsung Galaxy Tab® (10.1)
Samsung SCH-a670
Samsung SCH-a650
Samsung Omnia® II
LG VX4600
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Jest™ 2
BlackBerry® 7750
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Saga™
Samsung Reality™
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Kyocera K404
Motorola V710
Nokia 7705 Twist™
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
DROID XYBOARD 10.1 by MOTOROLA
Nokia 2128i
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
Samsung Galaxy Camera®
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Sharp KIN™ TWOm
Motorola V60s
Sharp KIN™ ONEm
Nokia 2285
Lumia 2520 Prepaid
Motorola V120e
Sierra Wireless AirCard® 555D
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Motorola XOOM™ 4G LTE
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Samsung Galaxy Note® 10.1 2014 Edition
Samsung SCH-a870
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung SCH-i730
Samsung Rogue™
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
BlackBerry® 7250
Samsung SCH-u550
Verizon Wireless USB1000 Global USB Modem
LG VX4700
Verizon Wireless Razzle™
LG VX8000
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
Pantech PN-210
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Samsung Gem™
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Apple® iPad®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech PN-215
Motorola V65p

Activation & Initial Setup

Activating and Setting Up Your Samsung Galaxy Note® 3 – New Customers
[How to Use Guide]
Learn how to activate and set up your Samsung Galaxy Note 3 if you're a new Verizon Wireless customer.
Activating and Setting Up Your Samsung Galaxy Note® 3– Existing Customers
[How to Use Guide]
Learn how to activate and set up your Samsung Galaxy Note 3 if you're already a Verizon Wireless customer.
Activating Your 4G LTE Phone – Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone – New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activation and Shipping Guide: 3G Android™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 3G Android Smartphone and shipping your defective device back to us.
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Add New Device FAQs
[FAQs]
Learn how to add a new device to your account using My Verizon.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Activation and Setup - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Initial Activation and Setup - Softcard (Isis Mobile Wallet®) - Android™
[Device-Specific Instructions]
Initial Setup - Caller Name ID
[Device-Specific Instructions]
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
This shows how to install the Samsung Upgrade Assistant on your computer/PC or Mac. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Performing Over-The-Air Activation
[Device-Specific Instructions]
These instructions will assist you with initial activation / setup for your 3G smartphone or basic phone. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05

Battery & Power

Battery Inserting/Removing - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Battery Issues - Accessories for Improved Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - Charging Habits - Non-Removable Battery Devices
[Device-Specific Instructions]
Battery Issues - Charging Habits - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - No Power
[Device-Specific Instructions]
This could help if the device won't charge, won't charge completely or turn on / power up or the battery is dead/really low. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Battery Manager - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Battery Overview - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Troubleshooting Checklist - Apple/Android™ Smartphones
[Device-Specific Instructions]
Extend Battery Life - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Power Saver On/Off - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Soft Reset - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Frequently asked questions about wireless charging.

Bluetooth

Add a Bluetooth® COM Port (Incoming) - Windows®
[Device-Specific Instructions]
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Bluetooth® Discovery Mode (Windows®)
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Macintosh OS X
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Bluetooth® On/Off - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Bluetooth® Setting - Delphi Connect - Android Device Portal
[Device-Specific Instructions]
Create a Paired Connection - Macintosh® OS X
[Device-Specific Instructions]
Create a Paired Connection - Window 7
[Device-Specific Instructions]
Create a Paired Connection - Windows® XP / Vista
[Device-Specific Instructions]
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Samsung Galaxy Note® 3 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Samsung Galaxy Note 3 with your Bluetooth device.
Samsung Galaxy Note® 3 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to send photos using Bluetooth on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn Bluetooth functionality on and off on your Samsung Galaxy Note 3.
Send Contact via Bluetooth® - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Airplane/Standalone Mode - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Alaska Service FAQs
[FAQs]
Learn about Verizon Wireless services offered in Alaska, including plans, what devices are available and upcoming enhancements.
Auto Reject Calls - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Call Block - Samsung Note® 3
[Device-Specific Instructions]
Dial a Number - Samsung Galaxy Note® 3
[Device-Specific Instructions]
DTMF - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Place a Conference Call
[Device-Specific Instructions]
Place a Conference Call - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Remove a Speed Dial - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Dialing by Voice
[Interactive Simulation]
Discover how to use your voice to place a call with your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and replying with a text message on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Placing a Call in Easy Mode
[Interactive Simulation]
Discover how to place a call in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a contact group on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
A visual guide for viewing a missed call and adding it as a contact on your Samsung Galaxy Note 3 smartphone.

Camera, Photos & Videos

Digital Living Network Alliance® (DLNA) Information
[Device-Specific Instructions]
Play/Copy Media (DLNA) - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Record and Share a Video - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung GALAXY Note® 3 Camera Smart Modes
[Video]
Smart mode offers fun camera features like panorama and Best Photo, which gives you eight photos in a series so that you can pick the best shot. Watch this video to learn more about these settings on your Samsung GALAXY Note® 3.
Length: 1:31
Samsung GALAXY Note® 3 Camera/Camcorder Overview
[Video]
Learn the basics of taking, sharing and storing photos on your Samsung GALAXY Note® 3. Watch this video to see step by step instructions to get you started with using the camera and camcorder.
Length: 1:46
Samsung Galaxy Note® 3 Simulator: Adjusting the Video Setting for Messaging
[Interactive Simulation]
Learn how to adjust the video settings to easily send it a message on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sharing Videos
[Interactive Simulation]
A visual guide on how to share a video using your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Turning On the Flash
[Interactive Simulation]
A visual guide to turning the flash on when taking pictures on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Best Face
[Interactive Simulation]
A visual guide on using the best face feature on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Best Photo
[Interactive Simulation]
An interactive guide on using the best photo feature on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Dual Shot
[Interactive Simulation]
A visual guide on using the dual shot feature on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Video
[Interactive Simulation]
Explore the most common video features on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking pictures on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out using your Samsung Galaxy Note 3.
Share a Picture from the Gallery - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Share a Video from the Gallery - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Share Media On/Off (DLNA) - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Take and Share a Picture - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Transfer Pictures/Videos - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Pictures or Videos - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Contacts

Add a Contact Through Basic Visual Voice Mail - Samsung
[Device-Specific Instructions]
Add to Contacts - Caller Name ID
[Device-Specific Instructions]
Add to Contacts Settings - Caller Name ID
[Device-Specific Instructions]
Back Up Contacts - Backup Assistant Plus - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Back Up Contacts - Verizon Cloud - Android™ Smartphone
[Device-Specific Instructions]
Contact Display Options - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Contacts - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Create a New Contact via Visual Voice Mail - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Delete Duplicate Contacts - Microsoft® Outlook
[Device-Specific Instructions]
Forward Contacts to Voice Mail - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Import Contacts - Android™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import/Export Contacts from a Comma Separated Values (*.csv) / vCard Files - Macintosh Address Book
[Device-Specific Instructions]
Import/Export Contacts SD Card - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Import/Export Contacts SIM Card - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Link/Unlink Contacts - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Manage Allowed Contacts - Blocking Mode - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Manage Contacts - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Manage Contacts - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Restore Contacts - Backup Assistant Plus - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Accessing a Favorite Contact
[Interactive Simulation]
Discover how to access a favorite contact while in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding a Contact to a Group
[Interactive Simulation]
Learn how to add contacts to a group on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Adding a Contact to the Favorite Contacts Widget in Easy Mode
[Interactive Simulation]
Learn how to add a contact to the favorite contacts widget while in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add and delete a contact from your Favorites on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to an existing contact on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Creating a Group
[Interactive Simulation]
Learn how to create a group of contacts on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Deleting a Contact From Favorites
[Interactive Simulation]
Learn how to delete a contact from your favorites while in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information using your Samsung Galaxy Note 3 smartphone.
Send Contact via Bluetooth® - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Device Settings

Accelerometer Rotation - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Account Sync Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Airplane/Standalone Mode - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Alerts - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Automatic Restore - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Blocking Mode - Samsung Galaxy Note 3
[Device-Specific Instructions]
Display Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
DTMF - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access the Settings menu for changing things like screen timeout and alerts on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Accessing Settings in Easy Mode
[Interactive Simulation]
Discover how to access your Settings menu in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Samsung Galaxy Note 3 smartphone by adjusting the screen timeout.
Samsung Galaxy Note® 3 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security to keep others from using your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Samsung Galaxy Note 3 to silent.
Samsung Galaxy Note® 3 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy Note 3 to Airplane mode.
Set Schedule - Blocking Mode - Samsung Galaxy Note® 3
[Device-Specific Instructions]
System Select - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Touch Screen Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Turn Notifications On/Off - Blocking Mode - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Email/Gmail

Account Sync Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Add a Personal (POP/IMAP) Account - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Add an Existing Google™ Account - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Change Password - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Compose and Send a Gmail™ Message - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Compose and Send a Message - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Compose and Send an Email Message - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Compose and Send an Email Message - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Configure Corporate Email (Exchange ActiveSync®) - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Configure Preferences - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a New Google™ Account - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Delete a Gmail™ Message - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Delete an Email Message - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Download and Install Good Mobile Messaging - Android™
[Device-Specific Instructions]
Download and Install Good Mobile Messaging - Android™
[Device-Specific Instructions]
Email Account Common Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Email Account Data Usage Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Email Account Notification Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Email Account Password and Server Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Email Account Signature Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Email Account Sync Frequency Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Gmail™Auto Signature - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Gmail™ Notifications - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Gmail™ Synchronization - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recovering Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Remove a Personal (POP/IMAP) Account - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync®) - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Reply to a Gmail™ Message - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Reply to an Email Message - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access multiple email accounts on your Samsung Galaxy Note 3.
Set Up Corporate Email (Exchange ActiveSync®) - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]
View Email Messages - Samsung Galaxy Note® 3
[Device-Specific Instructions]
View Gmail™Account Address/Username - Samsung Galaxy Note® 3
[Device-Specific Instructions]
View Gmail™ Messages - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Add a Virtual Private Network - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Browser Cookies On/Off - Samsung Galaxy Note® 3
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Samsung Galaxy Note 3, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Change the Browser Start/Home Page - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Clear Temporary Internet Files - Samsung Galaxy Note® 3
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Samsung Galaxy Note 3, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Delete a Browser Bookmark - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Edit a Browser Bookmark - Samsung Galaxy Note® 3
[Device-Specific Instructions]
JavaScript Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Launch a Browser Bookmark - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your voice to search the web on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Samsung Galaxy Note 3.
Save Pictures from the Browser - Samsung Galaxy Note® 3
[Device-Specific Instructions]
View Browser History - Android
[Device-Specific Instructions]
Web Browser - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Websites - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Navigating & Multitasking

Recently Used Apps - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung GALAXY Note® 3 Device Navigation
[Video]
Are you new to the Samsung GALAXY Note® 3? Watch this video to learn how to get around your phone including unlocking the phone, viewing the notifications panel, tips on apps and more.
Length: 2:12
Samsung GALAXY Note® 3 Easy Mode
[Video]
Easy mode provides a simpler experience for first-time users. Watch this video to learn how to use easy mode on your Samsung GALAXY Note® 3 from Verizon Wireless.
Length: 3:10
Samsung GALAXY Note® 3 S Finder
[Video]
With S Finder and the S Pen, you can quickly search your Samsung GALAXY Note® 3 for what you need. Tag important content, browse by date and search the web for answers.
Length: :56
Samsung Galaxy Note® 3 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
A visual guide for accessing and clearing the Notification Panel on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
A visual guide on how to add and change a lock screen shortcut on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding and Removing Favorite Apps from the Home Screen in Easy Mode
[Interactive Simulation]
Discover how to add and remove your favorite apps from the Home screen while in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
A visual guide on how to organize apps by adding folders to the Home screen of your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to your Home screen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding Widgets and Apps to the Lock Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to your lock screen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
An interactive guide on how to move widgets and apps on your Home screen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Resizing Widgets on the Home Screen
[Interactive Simulation]
Learn how to resize widgets on the Home screen of your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your Samsung Galaxy Note 3 smartphone on and off.
Samsung GALAXY Note® 3 Using Multi Window™
[Video]
Learn how to turn on and use Multi Window™. Watch this video to see step by step instructions so you can multi-task with ease on your Samsung GALAXY Note® 3
Length: 1:13

SIM Card

4G SIM Card FAQs
[FAQs]
Learn about 4G SIM cards that's necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
Enable/Disable/Modify the SIM PIN - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Import/Export Contacts SIM Card - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Insert the SIM Card - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locating the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Modify the SIM PIN - Samsung Galaxy Note® 3
[Device-Specific Instructions]
NFC SE SIM Card FAQs
[FAQs]
Learn about the NFC SE SIM card needed to use Isis Wallet™ and other NFC payment services.
Remove the SIM Card - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Samsung Galaxy Note® 3 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a Micro SIM card into your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a Micro SIM card from your Samsung Galaxy Note 3 smartphone.
Unblock SIM PIN - Samsung Galaxy Note® 3
[Device-Specific Instructions]
View the SIM Card Number - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Text & Multimedia Messaging

Auto Receive Messages - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Android™ Smartphone
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Verizon Messages is a new text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily. Customize the color and font size of your messages. Use Integrated Messaging to keep up with your messages on your phone, tablet and computer. Take...
Length: 2:57
Message Delivery Notification - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Message Options - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message from your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message from your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sending a Text Message
[Interactive Simulation]
An interactive how-to guide for sending a text message on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sending a Text Message to a Group
[Interactive Simulation]
Discover how to send a text message to a group from your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using your voice to send a text message on your Samsung Galaxy Note 3.
Send Picture Message - Web Camera Enhancement
[Device-Specific Instructions]
Supported file types for Picture / Video Messaging
[Device-Specific Instructions]
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Sideshare FAQs
[FAQs]
Verizon Sideshare is an app that makes it easy to share information, like text and photos, without interrupting your calls.
View Text Messages - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Cut, Copy and Paste Text - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Adding and Deleting Screens
[Interactive Simulation]
An interactive guide on how to add and delete home screens on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
A visual guide for capturing and viewing screenshots on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Installing Samsung Hub
[Interactive Simulation]
Learn how to install Samsung Hub on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Opening My Magazine
[Interactive Simulation]
Learn how to open My Magazine on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Searching Samsung Hub
[Interactive Simulation]
Learn how to search Samsung Hub on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up S Voice™
[Interactive Simulation]
Learn how to set up S Voice on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up WatchON
[Interactive Simulation]
Learn how to set up WatchON on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up Widgets and Apps on the Lock Screen
[Interactive Simulation]
An interactive guide on how to set up widgets and apps to your lock screen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sharing a Translation
[Interactive Simulation]
Learn how to share a translation in S Translator on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Switching Back to Standard Mode from Easy Mode
[Interactive Simulation]
Discover how to switch back to Standard mode from Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Switching to Easy Mode
[Interactive Simulation]
Discover how to switch to Easy mode for a simpler layout and easy access to your favorite things on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach kids to dial 911 on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Translating Text
[Interactive Simulation]
Learn how to translate text in S Translator on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Translating through Voice
[Interactive Simulation]
feature_translate_voice
Samsung Galaxy Note® 3 Simulator: Using Air Command
[Interactive Simulation]
Learn how to use air command in S Pen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Air View™
[Interactive Simulation]
Learn how to use Air View on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Easy Clip
[Interactive Simulation]
Learn how to use Easy Clip in S Pen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Group Play
[Interactive Simulation]
Learn how to use Group Play on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using My Magazine
[Interactive Simulation]
Discover how to use My Magazine on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Pop Up Note
[Interactive Simulation]
Learn how to use use Pop Up Note on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Pop Up Video
[Interactive Simulation]
Discover how to use Pop Up Video on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Preset Phrases
[Interactive Simulation]
Discover how to use preset phrases in S Translator on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Samsung Hub
[Interactive Simulation]
Discover how to use Samsung Hub on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Screen Mirroring
[Interactive Simulation]
Learn how to use screen mirroring on your Samsung Galaxy Note 3.
Samsung GALAXY Note® 3 Tips and Tricks
[Video]
Want to take it to the next level? Watch this video to learn how to change shortcuts in the Notifications panel and learn tips on using the video player on your Samsung GALAXY Note® 3.
Length: 1:19
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Wi-Fi & Network

Add a Virtual Private Network - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Add a Wi-Fi Network - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Auto Switch Between Wi-Fi & Mobile Data Networks - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Manual Global DUN / APN - Windows
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Network Mode Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Prepaid Mobile Broadband FAQs
[FAQs]
Learn about your options for connecting data-only devices to the Verizon Wireless network with no long-term contract.
Remove Wi-Fi Connection - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Remove Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy Note® 3 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to connect your Samsung Galaxy Note 3 to a Wi-Fi network.
Samsung Galaxy Note® 3 Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notification so you no longer receive an alert when entering a Wi-Fi network on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Using Wi-Fi Direct™
[Interactive Simulation]
Learn how to use Wi-Fi Direct on your Samsung Galaxy Note 3.
Using the Wi-Fi Access Zone application - Android™
[Device-Specific Instructions]
Wi-Fi Direct On/Off - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Learn about Wi-Fi networks, which provide a wireless connection to the Internet that doesn't use data.
Wi-Fi On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Wi-Fi On/Off - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Still Have Questions?


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Visit @VZWSupport

Connect with us on Facebook

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Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
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