Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Microsoft Lumia 735
Samsung Galaxy S® 4
Apple® iPhone® 5s
Samsung Galaxy S® 6
Apple® iPhone® 5c
DROID MAXX by MOTOROLA
Apple® iPad® 2
Apple® iPhone® 5
Apple® iPhone® 4s
Droid Turbo by Motorola
Samsung Galaxy Note® 4
Verizon Ellipsis™ 7
LG G3
Apple® iPhone® 4
Samsung Galaxy S® III
Ellipsis™ 8
Samsung Galaxy Core Prime™
Samsung Galaxy S® 6 edge
Samsung Galaxy Note® 3
LG G2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Verizon Ellipsis™ Jetpack®
DROID ULTRA by MOTOROLA
DROID RAZR M by MOTOROLA
Droid Turbo in Ballistic Nylon
Samsung Network Extender
Samsung Convoy™ 3
DROID MINI by MOTOROLA
LG G Pad 8.3 LTE
LG Extravert™ 2
Jetpack® MiFi® 6620L
HTC One® (M8)
Sony Xperia® Z3v
LG Revere® 3
LG Cosmos™ 3
LG G4™
Brigadier™ by Kyocera
Pantech 4G LTE Global USB Modem UML290
Casio G'zOne Commando® 4G LTE
Moto X™ by Motorola
Samsung Galaxy Note® II
Galaxy Note® Edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Nokia Lumia 928
Verizon Wireless Home Phone
Moto X™ (2nd Gen.)
DROID RAZR MAXX HD by MOTOROLA
Samsung Gusto® 3
Samsung Galaxy S® 4 mini
Casio G'zOne Ravine® 2
LG G Vista
HTC One®
Samsung Brightside™
Verizon 4G LTE Broadband Router with Voice
Casio G'zOne Commando®
LG Optimus Exceed™ 2
DROID RAZR by MOTOROLA
Lucid™3 by LG
DuraXV
Nokia Lumia 822
G Pad™ 7.0 LTE
Gear S®
Moto G™ by Motorola
Nokia Lumia Icon
DROID DNA by HTC
Samsung Galaxy S® III mini
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Exalt™
HTC One M9
Samsung Intensity® II
Samsung Convoy™ 2
Samsung Intensity® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Transpyre™ Prepaid
Ellipsis™ Jetpack® MHS800L
Nexus 6™
Verizon 4G LTE USB Modem UML295
DROID RAZR MAXX by MOTOROLA
Samsung Galaxy Tab® 4 (10.1)
Moto E™ Prepaid
DROID RAZR HD by MOTOROLA
GizmoPal™
LG Cosmos™ 2
BlackBerry® Z10 smartphone
BlackBerry® Bold™ 9930 smartphone
Verizon 4G LTE USB Modem 551L
HTC One® (M8) for Windows®
LG Octane™
HTC One® remix
LG Optimus Zone™ 2 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG Revere®
Samsung Illusion™
iPad® Air 2
Samsung Gusto® 2
Blackberry Classic
Lucid™2 by LG
Windows Phone 8X by HTC
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LTE Internet (Installed)
DROID 4 by MOTOROLA
Lucid™ by LG
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Revere® 2
HTC Desire® 612
Samsung Convoy™
LG enV®3
Enact™ by LG
Hydro ELITE by KYOCERA
G Pad™ 10.1 LTE
Samsung Haven™
DROID BIONIC by MOTOROLA
Samsung Galaxy Stellar™
Galaxy Nexus by Samsung
BlackBerry® Z30 smartphone
Pantech Perception™
Samsung Galaxy J1™ Prepaid
Apple® iPad® Air™
DROID INCREDIBLE 2 by HTC
LG Cosmos™
Verizon Wireless AirCard® 595
Samsung Galaxy Tab® 2 (7.0)
HTC One® max
iPad® mini 3
Samsung Gusto®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
BlackBerry® Q10 smartphone
Apple® iPad® mini
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Ravine®
LG Extravert™
Verizon 4G LTE Broadband Router
DROID INCREDIBLE 4G LTE by HTC
Verizon SureResponse®
Google Nexus 7
DROID X2 by MOTOROLA
Samsung Galaxy Tab® 4 (8.0)
Samsung SCH-u340
Samsung Galaxy Tab® 2 (10.1)
DROID X by MOTOROLA
Samsung Galaxy Tab®
Luge™ by Motorola Prepaid
Samsung Galaxy™ Stratosphere™
Spectrum™ 2 by LG
Samsung ATIV SE™
Samsung Galaxy Tab® S
Samsung Knack™
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Accolade™
DROID 3 by MOTOROLA
LG 4G LTE USB Modem VL600
Samsung Galaxy Note® Pro
THUNDERBOLT™ by HTC
Pantech Jest™ 2
DROID Eris by HTC
Motorola Barrage™
LG VX8300
Apple® iPad® with Wi-Fi + 4G
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
LG G Pad™ X8.3
Motorola MOTO™ W755
Samsung Intensity®
LG enV®2
DROID by MOTOROLA
LG Cosmos™ Touch
Moto X™ - Designed by You
LG enV® TOUCH
Samsung Galaxy Legend™
Lancet™
Apple® iPad® with Retina display
Pantech Hotshot™
Samsung Fascinate™
Moto X™ - Designed by You (2nd Generation)
HTC Rezound™
DROID CHARGE by SAMSUNG
Samsung Alias™ 2
LG Optimus Exceed™ Prepaid
Pantech Breakout™
DROID INCREDIBLE by HTC
Nokia 2366i
Motorola XOOM™ 4G LTE
LG Migosm
LG VX5500
Verizon Wireless USB760 Modem
Casio G'zOne Boulder®
Intuition™ by LG
Apple® iPad® mini with Retina display
Samsung Galaxy Note® 10.1 2014 Edition
BlackBerry® Bold™ 9930 smartphone without camera
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Marauder™
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1
HTC Rhyme™
Motorola RAZR V3m
LG VX8360
Samsung Galaxy Tab® (10.1)
Verizon Wireless AirCard® 595U USB Modem
Nokia 6256i
LG VX5400
Casio G'zOne Brigade®
Samsung ATIV Odyssey™
Samsung Alias™
Sony Xperia® Z2
Nokia Lumia 2520
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Smooth™
DROID 2 GLOBAL by MOTOROLA
LG Optimus Zone™
BlackBerry® Storm2™ 9550 smartphone Prepaid
Pantech PN-215
Spectrum™ by LG
Samsung Galaxy Tab® 4
BlackBerry® Curve™ 9330 smartphone
Motorola W385
Dell™ Vostro™ V13 Laptop
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® (7.7)
Verizon Wireless UM175 USB Modem
BlackBerry® Tour™ 9630 smartphone
Revolution™ by LG
LG Chocolate® Touch
Pantech Crux™
LG Ally™
Apple® iPad®
Pantech Caper™ Prepaid
Motorola RAZR V3m in Gray
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Reality™
DROID 2 by MOTOROLA
Verizon Wireless USB720 Modem
LG Enlighten®
LG Dare™
Verizon Converged VOIP Device
Blackberry Classic Non-Camera
LG Vortex™
Samsung SCH-u410
Sony Xperia® PLAY
Casio G'zOne Ravine® 2 Non-Camera
LG VX8350
BlackBerry® Curve™ 8330 smartphone
Motorola Adventure™ V750
Verizon Wireless CDM8975
Delphi Connect
Verizon Wireless Escapade®
Casio EXILIM
HTC Trophy™
DROID PRO by MOTOROLA
BlackBerry® Torch™ 9850 smartphone
Motorola MOTO™ VU204
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Samsung Zeal™
HP® Mini 1151NR Netbook
LG VX5200
LG enV®
Samsung Omnia® II
Sierra Wireless AirCard® 580
LG Voyager™
Sierra Wireless AirCard® 555D
LG Chocolate® 3
Samsung SCH-a650
Samsung Juke
Motorola Entice™
DROID XYBOARD 10.1 by MOTOROLA
Pantech PN-210
BlackBerry® Curve™ 8530 smartphone
Sharp KIN™ ONE
Nokia 6015i Prepaid
Motorola MOTOKRZR K1m
Samsung SCH-u540
Verizon Wireless Razzle™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a930
Verizon Wireless PC5750 PC Card
Motorola W315
LG VX8700
Jest™
Verizon Wireless CDM8950
LG VX8100
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
LG Chocolate®
Motorola Rival™
LG Versa™
Verizon Wireless Adamant™
Nokia 2705 Shade™ Non-Camera
Verizon Wireless UM150 USB Modem
DROID XYBOARD 8.2 by MOTOROLA
LG VX6100
Motorola V325i
Samsung Gem™
Kyocera KWC 2325
Samsung Rogue™
LG Fathom®
Samsung Continuum™
Verizon Wireless Salute™
LG VX5300
Motorola RAZR V3c
Nokia 7205 Intrigue™
Nokia 7705 Twist™
Verizon Wireless USB727 Modem
Motorola DEVOUR™ with MOTOBLUR™
Motorola XOOM™
HP® Pavilion dm1-3010nr Notebook
Samsung Trance™
Samsung Gleam®
LG V
Motorola V325
Kyocera 7135 Smartphone
Samsung Renown™
Samsung Glyde™
DROID R2D2 by MOTOROLA
LG VX3300
Nokia 6205
Gateway® LT2016u Netbook
LG Glance™
G'zOne Boulder™ Black and Silver
LG VX3200
Compaq® Mini CQ10-688nr Netbook
Samsung SCH-a870
LG Clout™
Motorola MOTO Q™ 9c
Samsung i700 Pocket PC
LG VX4650
BlackBerry® Curve™ 9310 smartphone
Samsung SCH-a950
Sharp KIN™ TWO
Pantech PN-820
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
LG VX4500
Motorola V60s
Motorola V65p
Motorola E815
Samsung SCH-a850
SCH-u410 Prepaid
Kyocera KX414
HTC® Ozone™ with TALKS™ for Verizon Wireless
LG VX6000
Nokia 2705 Shade™
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
Samsung SCH-a670
Samsung FlipShot®
HTC Merge®
Samsung Omnia®
HTC Apache XV6700
Samsung Sway™
Verizon Wireless Blitz® Prepaid
LG VX9400
Motorola CITRUS™
Kyocera K323
Kyocera KPC650
Samsung SCH-u550
Verizon Wireless USB1000 Global USB Modem
Nokia 2605 Mirage
Verizon Wireless V620
Sharp KIN™ TWOm
Nokia 6236i
Verizon Wireless V740 ExpressCard
Verizon Wireless PN-300
Motorola MOTORIZR Z6tv
Motorola MOTO™ Z6c World Edition
Nokia 3589i
Kyocera KX444
Verizon Wireless U630 PC Card
Motorola Rapture™ VU30
Motorola V710
Samsung SCH-a990
LG VENUS™
Kyocera SE47
Samsung i600 Smartphone
Nokia 2128i
Samsung SCH-a890
Samsung SCH-i830
Nokia 6315i
Motorola MOTO Q™ music 9m
Verizon Wireless XV6600 without Camera
Samsung SCH-a310
BlackBerry® 7250
Samsung SCH-i760
LG VX10
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
BlackBerry® 7750
Samsung SCH-a610
HP® Mini 110-3098NR Netbook
Motorola T730
Kyocera KWC 2325 Prepaid
Nokia 6215i
HTC Touch Pro™
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Motorola V276
Samsung SCH-a630
Verizon Wireless CDM 7075
Motorola V276 Prepaid
Kyocera KX1v
Motorola T720
Samsung SCH-n330
Motorola Krave™ ZN4
Motorola Q™
Motorola V325xi
Samsung Saga™
Motorola C333
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Samsung N150 Netbook
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG Chocolate®
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Verizon Wireless V640
Samsung SCH-a530
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Samsung SCH-i730
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a970
Lumia 2520 Prepaid

Accessories

Gear Manager Settings - Samsung Note® 3
[Device-Specific Instructions]

Activation & Initial Setup

Activating and Setting Up Your Samsung Galaxy Note® 3 – New Customers
[How to Use Guide]
Learn how to activate and set up your Samsung Galaxy Note 3 if you're a new Verizon Wireless customer.
Activating and Setting Up Your Samsung Galaxy Note® 3– Existing Customers
[How to Use Guide]
Learn how to activate and set up your Samsung Galaxy Note 3 if you're already a Verizon Wireless customer.
Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone - New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
This shows how to install the Samsung Upgrade Assistant on your computer/PC or Mac. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.
Restart the Device in Safe Mode - Samsung Galaxy Note 3
[Device-Specific Instructions]
Safe Mode helps to determine if an app is causing your device to freeze/reset/run slow. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Signal Strength - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Manager - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Battery Overview - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Power Saver On/Off - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Remove the Battery - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Soft Reset - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Bluetooth® On/Off - Samsung Galaxy Note® 3
[Device-Specific Instructions]
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Samsung Galaxy Note® 3 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Samsung Galaxy Note 3 with your Bluetooth device.
Samsung Galaxy Note® 3 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to send photos using Bluetooth on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn Bluetooth functionality on and off on your Samsung Galaxy Note 3.
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Dial a Number - Samsung Galaxy Note® 3
[Device-Specific Instructions]
DTMF - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Place a Conference Call from Device
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Dialing by Voice
[Interactive Simulation]
Discover how to use your voice to place a call with your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and replying with a text message on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Placing a Call in Easy Mode
[Interactive Simulation]
Discover how to place a call in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a contact group on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
A visual guide for viewing a missed call and adding it as a contact on your Samsung Galaxy Note 3 smartphone.
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Camera, Photos & Videos

Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Media Share - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung GALAXY Note® 3 Camera Smart Modes
[Video]
Smart mode offers fun camera features like panorama and Best Photo, which gives you eight photos in a series so that you can pick the best shot. Watch this video to learn more about these settings on your Samsung GALAXY Note® 3.
Length: 1:31
Samsung GALAXY Note® 3 Camera/Camcorder Overview
[Video]
Learn the basics of taking, sharing and storing photos on your Samsung GALAXY Note® 3. Watch this video to see step by step instructions to get you started with using the camera and camcorder.
Length: 1:46
Samsung Galaxy Note® 3 Simulator: Adjusting the Video Setting for Messaging
[Interactive Simulation]
Learn how to adjust the video settings to easily send it a message on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sharing Videos
[Interactive Simulation]
A visual guide on how to share a video using your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Turning On the Flash
[Interactive Simulation]
A visual guide to turning the flash on when taking pictures on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Best Face
[Interactive Simulation]
A visual guide on using the best face feature on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Best Photo
[Interactive Simulation]
An interactive guide on using the best photo feature on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Dual Shot
[Interactive Simulation]
A visual guide on using the dual shot feature on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Video
[Interactive Simulation]
Explore the most common video features on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking pictures on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out using your Samsung Galaxy Note 3.
Transfer Pictures or Videos to the Device - Samsung Galaxy Note® 3
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Computer/PC Connectivity

Contacts

Add a Contact - Samsung Galaxy Note 3
[Device-Specific Instructions]
Caller-ID Image - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Delete a Contact - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Edit a Contact - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy Note® 3 Simulator: Accessing a Favorite Contact
[Interactive Simulation]
Discover how to access a favorite contact while in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding a Contact to a Group
[Interactive Simulation]
Learn how to add contacts to a group on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Adding a Contact to the Favorite Contacts Widget in Easy Mode
[Interactive Simulation]
Learn how to add a contact to the favorite contacts widget while in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add and delete a contact from your Favorites on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to an existing contact on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Creating a Group
[Interactive Simulation]
Learn how to create a group of contacts on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Deleting a Contact From Favorites
[Interactive Simulation]
Learn how to delete a contact from your favorites while in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information using your Samsung Galaxy Note 3 smartphone.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Customize

Samsung GALAXY Note® 3 Device Customization
[Video]
Add apps and widgets to your home screen. Create folders. Customize your wallpaper and your Favorites tray. Watch this video to learn how on your Samsung GALAXY Note® 3.
Length: 2:19

Data

Data Roaming - Samsung Galaxy Note® 3
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]

Date & Time

Device ID & Info

Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View MAC Address - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Device Settings

Alerts - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Automatic Restore - Samsung Galaxy Note® 3
[Device-Specific Instructions]
DTMF - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Reset All Settings - Samsung Galaxy Note 3
[Device-Specific Instructions]
Restoring your device to default settings helps when the device crashes and resets itself or when apps freeze/hang or reset the device. Performing these steps resets all system settings (e.g., ringtones, sound settings, display settings, etc.) back to their default values. Personal data such as downloaded...
Samsung Galaxy Note® 3 Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access the Settings menu for changing things like screen timeout and alerts on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Accessing Settings in Easy Mode
[Interactive Simulation]
Discover how to access your Settings menu in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Samsung Galaxy Note 3 smartphone by adjusting the screen timeout.
Samsung Galaxy Note® 3 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security to keep others from using your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Samsung Galaxy Note 3 to silent.
Samsung Galaxy Note® 3 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy Note 3 to Airplane mode.
Screen Mirroring - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Set Up Printing - Samsung Galaxy Note® 3
[Device-Specific Instructions]
System Select - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy Note® 3 Email Setup
[Video]
Set up your personal and corporate email quickly and efficiently on your Samsung Galaxy Note® 3 from Verizon.
Length: 2:28
Samsung Galaxy Note® 3 Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access multiple email accounts on your Samsung Galaxy Note 3.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.

Gestures & Motions

Proximity Sensor On/Off - Samsung
[Device-Specific Instructions]
Samsung GALAXY Note® 3 Air Gestures
[Video]
When you turn on air gestures, you can scroll, browse and glance at content with hand movements. Watch this video to learn how to turn on and use air gestures on your Samsung GALAXY Note® 3.
Length: 1:39

Google Backup & restore

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
Find My Mobile - Samsung
[Device-Specific Instructions]
GPS Location - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Location Mode - Android™
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Mode Change - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Samsung GALAXY Note® 3 My Magazine
[Video]
My Magazine is an app that keeps you constantly updated on news, social feeds and personal content like photos, music, email and more. Watch this video to learn how to quickly access and use My Magazine on your Samsung GALAXY Note® 3.
Length: 1:12
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Window Shade - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Internet & Web Browser

Browser Cookies On/Off - Samsung Galaxy Note® 3
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Samsung Galaxy Note 3, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Samsung Galaxy Note® 3
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Samsung Galaxy Note 3, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
JavaScript Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Samsung Galaxy Note® 3 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your voice to search the web on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Samsung Galaxy Note 3.
View Browser History - Android™
[Device-Specific Instructions]
Web Browser - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Websites - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn about using Asian languages on BlackBerry® and Android™ smartphones.
Asian Language Support on Select Smartphones/Tablets
[General Information]
Asian Language Support on Select Smartphones/Tablets
Language Selection - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Modify the SIM PIN - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Password Options - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Restore Default Settings - Samsung
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen of your Samsung Galaxy Note 3 smartphone.
Set Up Screen Lock - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Unlock the Device - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Memory/Storage

Check Memory - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Clear Temporary Internet Files - Samsung Galaxy Note® 3
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Samsung Galaxy Note 3, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

Mobile HotSpot - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your Samsung Galaxy Note 3 smartphone so you can decide who can use your Internet connection.
Samsung Galaxy Note® 3 Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulation]
Learn how to turn mobile hotspot functionality on and off on your Samsung Galaxy Note 3 smartphone.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Transfer Music Files to the Device - Samsung Galaxy Note® 3
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

Recently Used Apps - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung GALAXY Note® 3 Device Navigation
[Video]
Are you new to the Samsung GALAXY Note® 3? Watch this video to learn how to get around your phone including unlocking the phone, viewing the notifications panel, tips on apps and more.
Length: 2:12
Samsung GALAXY Note® 3 Easy Mode
[Video]
Easy mode provides a simpler experience for first-time users. Watch this video to learn how to use easy mode on your Samsung GALAXY Note® 3 from Verizon Wireless.
Length: 3:10
Samsung GALAXY Note® 3 S Finder
[Video]
With S Finder and the S Pen, you can quickly search your Samsung GALAXY Note® 3 for what you need. Tag important content, browse by date and search the web for answers.
Length: :56
Samsung Galaxy Note® 3 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
A visual guide for accessing and clearing the Notification Panel on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
A visual guide on how to add and change a lock screen shortcut on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding and Removing Favorite Apps from the Home Screen in Easy Mode
[Interactive Simulation]
Discover how to add and remove your favorite apps from the Home screen while in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
A visual guide on how to organize apps by adding folders to the Home screen of your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to your Home screen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Adding Widgets and Apps to the Lock Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to your lock screen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
An interactive guide on how to move widgets and apps on your Home screen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens in Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Resizing Widgets on the Home Screen
[Interactive Simulation]
Learn how to resize widgets on the Home screen of your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your Samsung Galaxy Note 3 smartphone on and off.
Samsung GALAXY Note® 3 Using Multi Window™
[Video]
Learn how to turn on and use Multi Window™. Watch this video to see step by step instructions so you can multi-task with ease on your Samsung GALAXY Note® 3
Length: 1:13

Near Field Communication (NFC)

Samsung Galaxy Note® 3 Simulator: Using NFC and S Beam
[Interactive Simulation]
Learn how to use NFC and S Beam on your Samsung Galaxy Note 3.

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Samsung device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Software Update: Samsung Galaxy Note® 3
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note® 3.

S Pen

S-Pen™ - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung GALAXY Note® 3 Air Command
[Video]
Watch this video to learn how to use Air Commands with Action Memo, Scrapbooker, S Finder and Screen Write using the S Pen.
Length: 2:04
Samsung GALAXY Note® 3 Air View™
[Video]
Hover the pen without touching your phone to preview messages, pictures and more. Watch this video to learn to set up and use Air View on your Samsung GALAXY Note® 3.
Length: 1:11
Samsung GALAXY Note® 3 S Pen™
[Video]
Like writing, rather than typing? Anywhere you can input text, you can write with the S Pen™ instead. Watch this video for a tour of S Pen and S Pen Integration on your Samsung GALAXY Note® 3.
Length: 1:47
Samsung Galaxy Note® 3 Simulator: Using the S Pen to Write
[Interactive Simulation]
Learn how to use the S Pen to write on your Samsung Galaxy Note 3.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
Insert the SIM Card - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Modify the SIM PIN - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Remove the SIM Card - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Samsung Galaxy Note® 3 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a Micro SIM card into your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a Micro SIM card from your Samsung Galaxy Note 3 smartphone.
Unblock SIM PIN - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Sounds, Volume & Audio

Alerts - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Speakerphone - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Vibrate Mode - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Volume Controls - Samsung Galaxy Note® 3
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Auto Signature - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Samsung Galaxy Note® 3
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05
Picture / Video Messaging email address
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message from your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message from your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sending a Text Message
[Interactive Simulation]
An interactive how-to guide for sending a text message on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sending a Text Message to a Group
[Interactive Simulation]
Discover how to send a text message to a group from your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using your voice to send a text message on your Samsung Galaxy Note 3.
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
View Text Messages - Samsung Galaxy Note® 3
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Adding and Deleting Screens
[Interactive Simulation]
An interactive guide on how to add and delete home screens on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
A visual guide for capturing and viewing screenshots on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Installing Samsung Hub
[Interactive Simulation]
Learn how to install Samsung Hub on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Opening My Magazine
[Interactive Simulation]
Learn how to open My Magazine on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Searching Samsung Hub
[Interactive Simulation]
Learn how to search Samsung Hub on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up S Voice™
[Interactive Simulation]
Learn how to set up S Voice on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up WatchON
[Interactive Simulation]
Learn how to set up WatchON on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up Widgets and Apps on the Lock Screen
[Interactive Simulation]
An interactive guide on how to set up widgets and apps to your lock screen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Sharing a Translation
[Interactive Simulation]
Learn how to share a translation in S Translator on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Switching Back to Standard Mode from Easy Mode
[Interactive Simulation]
Discover how to switch back to Standard mode from Easy mode on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Switching to Easy Mode
[Interactive Simulation]
Discover how to switch to Easy mode for a simpler layout and easy access to your favorite things on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach kids to dial 911 on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Translating Text
[Interactive Simulation]
Learn how to translate text in S Translator on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Translating through Voice
[Interactive Simulation]
feature_translate_voice
Samsung Galaxy Note® 3 Simulator: Using Air Command
[Interactive Simulation]
Learn how to use air command in S Pen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Air View™
[Interactive Simulation]
Learn how to use Air View on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Easy Clip
[Interactive Simulation]
Learn how to use Easy Clip in S Pen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Group Play
[Interactive Simulation]
Learn how to use Group Play on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using My Magazine
[Interactive Simulation]
Discover how to use My Magazine on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Pop Up Note
[Interactive Simulation]
Learn how to use use Pop Up Note on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Pop Up Video
[Interactive Simulation]
Discover how to use Pop Up Video on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Preset Phrases
[Interactive Simulation]
Discover how to use preset phrases in S Translator on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Samsung Hub
[Interactive Simulation]
Discover how to use Samsung Hub on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Screen Mirroring
[Interactive Simulation]
Learn how to use screen mirroring on your Samsung Galaxy Note 3.
Samsung GALAXY Note® 3 Tips and Tricks
[Video]
Want to take it to the next level? Watch this video to learn how to change shortcuts in the Notifications panel and learn tips on using the video player on your Samsung GALAXY Note® 3.
Length: 1:19
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Media Share - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Inserting a MicroSD Card
[Interactive Simulation]
Learn how to insert a microSD card into your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Removing a MicroSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Samsung Galaxy Note 3 smartphone.
Transfer Music Files to the Device - Samsung Galaxy Note® 3
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - Samsung Galaxy Note® 3
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Mass Storage - Samsung Galaxy Note® 3
[Device-Specific Instructions]

TV

DLNA Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
HDMI Format - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Samsung GALAXY Note® 3 WatchON™
[Video]
WatchON™ is a TV remote control app for your Samsung GALAXY Note® 3. Watch this video to learn how to set up this feature.
Length: 1:05

Visual & Hearing Accessibility

TTY Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Visual and Hearing Accessibility Settings - Samsung Galaxy Note® 3
[Device-Specific Instructions]
To enable or disable visual/hearing settings (camera flash notification, font size, screen zoom, text-to-speech) on your Samsung Galaxy Note 3, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...

Wallpapers/Theme

Samsung Galaxy Note® 3 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the wallpaper on your Samsung Galaxy Note 3.

Wi-Fi & Network

Samsung Galaxy Note® 3 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to connect your Samsung Galaxy Note 3 to a Wi-Fi network.
Samsung Galaxy Note® 3 Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notification so you no longer receive an alert when entering a Wi-Fi network on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Using Wi-Fi Direct™
[Interactive Simulation]
Learn how to use Wi-Fi Direct on your Samsung Galaxy Note 3.
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Samsung Galaxy Note® 3
[Device-Specific Instructions]

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