Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 5
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 4s
DROID RAZR M by MOTOROLA
Apple® iPhone® 5s
Apple® iPhone® 4
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Samsung Galaxy S® III
DROID MAXX by MOTOROLA
LG G2
Droid Turbo in Ballistic Nylon
Samsung Galaxy Note® 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
DROID MINI by MOTOROLA
LG Cosmos™ 3
Verizon Ellipsis™ 7
HTC One® (M8)
Pantech 4G LTE Global USB Modem UML290
LG Revere® 3
Verizon Ellipsis™ Jetpack®
Samsung Convoy™ 3
DROID RAZR MAXX by MOTOROLA
Samsung Gusto® 3
Samsung Network Extender
LG G Pad 8.3 LTE
Nokia Lumia 928
Nokia Lumia Icon
LG Extravert™ 2
HTC One®
DROID ULTRA by MOTOROLA
Verizon Wireless Home Phone
Moto X™ by Motorola
DROID RAZR by MOTOROLA
Samsung Galaxy S® 4 mini
DROID RAZR MAXX HD by MOTOROLA
LG Exalt™
Samsung Galaxy Note® II
Brigadier™ by Kyocera
Casio G'zOne Commando® 4G LTE
Casio G'zOne Commando®
Samsung Brightside™
Jetpack® MiFi® 6620L
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
DROID DNA by HTC
BlackBerry® Bold™ 9930 smartphone
Lucid™ by LG
DROID 4 by MOTOROLA
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity® III
DROID RAZR HD by MOTOROLA
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Lucid™3 by LG
Apple® iPad® Air™
BlackBerry® Z10 smartphone
Windows Phone 8X by HTC
Apple® iPad® 2
LG Optimus Exceed™
BlackBerry® Q10 smartphone
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DROID INCREDIBLE 4G LTE by HTC
Verizon 4G LTE USB Modem UML295
Verizon 4G LTE USB Modem 551L
iPad® Air 2
Samsung ATIV SE™
Samsung Galaxy Stellar™
Casio G'zOne Ravine® 2
Samsung Convoy™ 2
LG Cosmos™ 2
DROID X by MOTOROLA
Enact™ by LG
Samsung Intensity® II
DROID BIONIC by MOTOROLA
Galaxy Nexus by Samsung
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DROID INCREDIBLE 2 by HTC
LG Octane™
HTC One® (M8) for Windows®
Sony Xperia® Z3v
Lucid™2 by LG
HTC Rezound™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless USB760 Modem
HTC One® remix
LG G Vista
Pantech Hotshot™
LG Cosmos™
LG Extravert™
Ellipsis™ 8
LG Revere® 2
BlackBerry® Z30 smartphone
Samsung Gusto®
Hydro ELITE by KYOCERA
LG 4G LTE USB Modem VL600
LG Revere®
Samsung Convoy™
Samsung Galaxy™ Stratosphere™ II
LG enV®2
THUNDERBOLT™ by HTC
LG enV®3
Spectrum™ 2 by LG
DROID INCREDIBLE by HTC
Xperia® Z2
HTC Rhyme™
Samsung Haven™
Moto X™ - Designed by You
Pantech Marauder™
DROID X2 by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID CHARGE by SAMSUNG
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Casio G'zOne Boulder®
Pantech Breakout™
Apple® iPad® mini
LG VX8300
Samsung Illusion™
DROID 3 by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
Motorola RAZR V3m
Pantech Perception™
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Verizon 4G LTE Broadband Router
Intuition™ by LG
LG Optimus Zone™
HTC One® max
Motorola MOTO™ W755
Verizon Wireless USB720 Modem
Apple® iPad® with Wi-Fi + 4G
Google Nexus 7
LG Cosmos™ Touch
Motorola Barrage™
Samsung Galaxy Tab® 4 (8.0)
Spectrum™ by LG
Jest™
Samsung Galaxy Note® Pro
Luge™ by Motorola Prepaid
Samsung Galaxy Tab® 2 (10.1)
Galaxy Tab® S
Nokia Lumia 2520
LG VX5500
BlackBerry® Curve™ 9330 smartphone
HTC Desire® 612
Verizon SureResponse®
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
Verizon Wireless AirCard® 595U USB Modem
LG enV® TOUCH
Samsung Galaxy Legend™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® 4 (10.1)
Samsung SCH-u340
Samsung ATIV Odyssey™
DROID by MOTOROLA
Apple® iPad® mini with Retina display
Samsung Intensity®
Apple® iPad® with Retina display
Pantech Crux™
Samsung Galaxy Tab®
Samsung Alias™ 2
LG VX8360
Samsung Knack™
BlackBerry® Tour™ 9630 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
LG Migosm
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
LG Chocolate® Touch
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless PC5750 PC Card
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
LG Vortex™
DROID PRO by MOTOROLA
LG Ally™
iPad® mini 3
LG Enlighten®
Casio G'zOne Rock™
Sony Xperia® PLAY
LG Voyager™
LG VX8350
LG VX5400
Dell™ Vostro™ V13 Laptop
Gear S™
Casio G'zOne Brigade®
Delphi Connect
LG Clout™
BlackBerry® Curve™ 8330 smartphone
LG VX5200
LG enV®
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® 3
LG VX5300
BlackBerry® Bold™ 9930 smartphone without camera
LG VX8700
LG VX3300
LG Dare™
Casio EXILIM
BlackBerry® Curve™ 9310 smartphone
HP® Pavilion dm1-3010nr Notebook
BlackBerry® Pearl™ Flip 8230 smartphone
Gateway® LT2016u Netbook
LG VX6100
LG Chocolate®
LG VENUS™
LG VX8100
LG VX9400
HP® Mini 311-1037NR Netbook
BlackBerry® 8830 World Edition smartphone
LG VX3100
LG Fathom®
LG VX3200
LG VX6000
Compaq® Mini CQ10-688nr Netbook
LG VX8600
HP® Mini 110-1046NR Netbook
LG Glance™
LG Versa™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX3450
LG VX4500
Kyocera KX414
Kyocera KX444
LG VX4650
LG V
Kyocera K323
Kyocera SE47
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
Motorola Entice™
LG Decoy®
Motorola V276
Motorola V325
Verizon Wireless PN-300
Samsung SCH-a630
LG Chocolate®
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
Verizon Wireless USB760 Modem
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola E815
Kyocera KPC650
Kyocera KX1v
Motorola MOTO Q™ music 9m
Nokia 6256i
Motorola T720
LG VX10
Sharp KIN™ ONE
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Samsung SCH-a850
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
Samsung SCH-u620
Motorola Adventure™ V750
Pantech PN-820
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Motorola Q™
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Nokia 2605 Mirage
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Motorola Rival™
Motorola V325i
LG Optimus Exceed™ 2
Samsung Alias™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Samsung SCH-a670
Samsung Galaxy Tab® (10.1)
Samsung SCH-a650
Samsung Omnia® II
LG VX4600
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Jest™ 2
BlackBerry® 7750
Kyocera 7135 Smartphone
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Saga™
Motorola C333
Samsung Reality™
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Kyocera K404
Motorola V710
Nokia 7705 Twist™
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
DROID XYBOARD 10.1 by MOTOROLA
Nokia 2128i
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
Samsung Galaxy Camera®
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Motorola V60s
Sharp KIN™ TWOm
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Sierra Wireless AirCard® 555D
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Motorola XOOM™ 4G LTE
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Samsung Galaxy Note® 10.1 2014 Edition
Samsung SCH-a870
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung SCH-i730
Samsung Rogue™
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
Samsung SCH-u550
BlackBerry® 7250
Verizon Wireless USB1000 Global USB Modem
LG VX4700
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
Pantech PN-210
Motorola RAZR V3c
Samsung Gem™
Verizon Wireless V740 ExpressCard
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Apple® iPad®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech PN-215
Motorola V65p

Activation & Initial Setup

Activating Your 4G LTE Phone – Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone – New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your Galaxy S III – New Customers
[How to Use Guide]
Setup guide for the Samsung Galaxy S3
Activating Your Samsung Galaxy S III – Existing Customers
[How to Use Guide]
Setup guide for the samsung Galaxy S3
Activation and Shipping Guide: 3G Android™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 3G Android Smartphone and shipping your defective device back to us.
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Add New Device FAQs
[FAQs]
Learn how to add a new device to your account using My Verizon.
Galaxy SIII Setting up a Samsung Account
[Video]
Watch this video to learn how to set up a Samsung Account on your Samsung Galaxy SIII.
Length: 1:02
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Activation and Setup - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Initial Activation and Setup - Samsung Galaxy S® III
[Device-Specific Instructions]
Initial Activation and Setup - Softcard (Isis Mobile Wallet®) - Android™
[Device-Specific Instructions]
Initial Setup - Caller Name ID
[Device-Specific Instructions]
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
This shows how to install the Samsung Upgrade Assistant on your computer/PC or Mac. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Memory Card Inserting/Removing - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Performing Over-The-Air Activation
[Device-Specific Instructions]
These instructions will assist you with initial activation / setup for your 3G smartphone or basic phone. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
No Title
[Online Tool]
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05

Battery & Power

Battery Inserting/Removing - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Battery Inserting/Removing - Samsung Galaxy S® III
[Device-Specific Instructions]
Battery Issues - Accessories for Improved Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - Charging Habits - Non-Removable Battery Devices
[Device-Specific Instructions]
Battery Issues - Charging Habits - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - No Power
[Device-Specific Instructions]
This could help if the device won't charge, won't charge completely or turn on / power up or the battery is dead/really low. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Battery Manager - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Battery Manager - Samsung Galaxy S® III
[Device-Specific Instructions]
Battery Overview - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Troubleshooting Checklist - Apple/Android™ Smartphones
[Device-Specific Instructions]
Extend Battery Life - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Extend Battery Life - Samsung Galaxy S® III
[Device-Specific Instructions]
Power Saver On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Power Saver On/Off - Samsung Galaxy S® III
[Device-Specific Instructions]
Power Saver Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Power Saver Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Remove and Reinsert the Battery of the Wireless Device
[Device-Specific Instructions]
Soft Reset - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Soft Reset - Samsung Galaxy S® III
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Frequently asked questions about wireless charging.

Bluetooth

Add a Bluetooth® COM Port (Incoming) - Windows®
[Device-Specific Instructions]
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Bluetooth® Discovery Mode (Windows®)
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Macintosh OS X
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Samsung Galaxy S® III
[Device-Specific Instructions]
Bluetooth® On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Bluetooth® On/Off - Samsung Galaxy S® III
[Device-Specific Instructions]
Bluetooth® Setting - Delphi Connect - Android Device Portal
[Device-Specific Instructions]
Create a Paired Connection - Macintosh® OS X
[Device-Specific Instructions]
Create a Paired Connection - Window 7
[Device-Specific Instructions]
Create a Paired Connection - Windows® XP / Vista
[Device-Specific Instructions]
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Samsung Galaxy S® III Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Samsung Galaxy S III with your Bluetooth headset.
Samsung Galaxy S® III Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn on Bluetooth functionality on and off on your Samsung Galaxy S III.
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Add a Speed Dial - Samsung Galaxy S® III
[Device-Specific Instructions]
Airplane/Standalone Mode - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Airplane/Standalone Mode - Samsung Galaxy S® III
[Device-Specific Instructions]
Alaska Service FAQs
[FAQs]
Learn about Verizon Wireless services offered in Alaska, including plans, what devices are available and upcoming enhancements.
Auto Reject Calls - Samsung Galaxy S® III
[Device-Specific Instructions]
Call History - Samsung Galaxy S® III
[Device-Specific Instructions]
Dial a Number - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Dial a Number - Samsung Galaxy S® III
[Device-Specific Instructions]
DTMF - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
DTMF - Samsung Galaxy S® III
[Device-Specific Instructions]
Manage the Call Reject/Ignore List - Samsung Galaxy S® III
[Device-Specific Instructions]
Place a Conference Call
[Device-Specific Instructions]
Place a Conference Call - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Place a Conference Call - Samsung Galaxy S® III
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Redial - Samsung Galaxy S® III
[Device-Specific Instructions]
Remove a Speed Dial - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Remove a Speed Dial - Samsung Galaxy S® III
[Device-Specific Instructions]
Samsung Galaxy S® III Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Dialing by Voice
[Interactive Simulation]
Discover how to dial by voice on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Samsung Galaxy S III to call a new number.
Samsung Galaxy S® III Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Viewing a Missed Call and Adding as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a contact on your Samsung Galaxy S III smartphone.
Turn Off Screen During Calls - Samsung Galaxy S® III
[Device-Specific Instructions]

Camera, Photos & Videos

Back Up Media - Backup Assistant Plus - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Back Up Media - Backup Assistant Plus - Samsung Galaxy S® III
[Device-Specific Instructions]
Create and Share Videocasts on the Verizon Channel on Ustream
[Device-Specific Instructions]
Digital Living Network Alliance® (DLNA) Information
[Device-Specific Instructions]
Download Pictures / Videos - Backup Assistant Plus - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Download Pictures / Videos - Backup Assistant Plus - Samsung Galaxy S® III
[Device-Specific Instructions]
Galaxy SIII Share Shot
[Video]
Watch this video to learn how to use Share Shot on your Samsung Galaxy SIII.
Length: 1:20
Play/Copy Media (DLNA) - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Record and Share a Video - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Record and Share a Video - Samsung Galaxy S® III
[Device-Specific Instructions]
Samsung Galaxy S® III Simulator: Using Samsung Link
[Interactive Simulation]
Learn how to use Samsung Link on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Adjusting Video Setting for Messaging
[Interactive Simulation]
Learn how to adjust video setting for video messages on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Changing the Camera Effects
[Interactive Simulation]
A visual guide for using camera effects on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Sharing Video
[Interactive Simulation]
A visual guide to sharing a video on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
A visual guide to taking a picture while recording a video on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Turning the Flash On and Off
[Interactive Simulation]
An interactive guide to turning the flash on and off on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Using Buddy Photo Share
[Interactive Simulation]
An interactive guide on how to use buddy photo share on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Using Burst Shot
[Interactive Simulation]
Learn how to use burst shot on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Using Pop Up Video
[Interactive Simulation]
Learn how to adjust video setting for video messages on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Using Share Shot
[Interactive Simulation]
Discover on how to use Share Shot on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Zooming In and Out
[Interactive Simulation]
Discover how to zoom in and out using your Samsung Galaxy S III.
Share a Picture from the Gallery - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Share a Picture from the Gallery - Samsung Galaxy S® III
[Device-Specific Instructions]
Share a Video from the Gallery - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Share a Video from the Gallery - Samsung Galaxy S® III
[Device-Specific Instructions]
Share Media On/Off (DLNA) - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Take and Share a Picture - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Take and Share a Picture - Samsung Galaxy S® III
[Device-Specific Instructions]
Transfer Pictures/Videos - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Samsung Galaxy S III and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Transfer Pictures/Videos - Samsung Galaxy S® III
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Samsung Galaxy S III and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Upload Pictures/Videos - Backup Assistant Plus - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Upload Pictures/Videos - Backup Assistant Plus - Samsung Galaxy S® III
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View a Videocast Sent With the Verizon Channel on Ustream
[Device-Specific Instructions]
View Pictures/Videos - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
View Pictures/Videos - Samsung Galaxy S® III
[Device-Specific Instructions]

Contacts

Add to Contacts - Caller Name ID
[Device-Specific Instructions]
Add to Contacts Settings - Caller Name ID
[Device-Specific Instructions]
Back Up Contacts - Backup Assistant Plus - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Back Up Contacts - Backup Assistant Plus - Samsung Galaxy S® III
[Device-Specific Instructions]
Back Up Contacts - Verizon Cloud - Android™ Smartphone
[Device-Specific Instructions]
Caller-ID Image - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Caller-ID Image - Samsung Galaxy S® III
[Device-Specific Instructions]
Contact Display Options - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Contact Display Options - Samsung Galaxy S® III
[Device-Specific Instructions]
Contacts - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Create a New Contact via Visual Voice Mail - Samsung Galaxy S® III
[Device-Specific Instructions]
Delete Duplicate Contacts - Microsoft® Outlook
[Device-Specific Instructions]
Import Contacts - Android™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import/Export Contacts from a Comma Separated Values (*.csv) / vCard Files - Macintosh Address Book
[Device-Specific Instructions]
Import/Export Contacts SD Card - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Import/Export Contacts SD Card - Samsung Galaxy S® III
[Device-Specific Instructions]
Import/Export Contacts SIM Card - Samsung Galaxy S® III
[Device-Specific Instructions]
Link/Unlink Contacts - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Link/Unlink Contacts - Samsung Galaxy S® III
[Device-Specific Instructions]
Manage Allowed Contacts - Blocking Mode - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Manage Allowed Contacts - Blocking Mode - Samsung Galaxy S® III
[Device-Specific Instructions]
Manage Contacts - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Manage Contacts - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Manage Contacts - Samsung Galaxy S® III
[Device-Specific Instructions]
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Manage the Call Reject/Ignore List - Samsung Galaxy S® III
[Device-Specific Instructions]
Restore Contacts - Backup Assistant Plus - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Restore Contacts - Backup Assistant Plus - Samsung Galaxy S® III
[Device-Specific Instructions]
Samsung Galaxy S® III Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Adding and Deleting a Favorite Contact
[Interactive Simulation]
Discover how to add and delete favorite contacts on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Adding Contacts
[Interactive Simulation]
Learn how to add a contact to your contact list on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using voice to text on your Samsung Galaxy S III.
No Title
[Online Tool]

Device Settings

Accelerometer Rotation - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Accelerometer Rotation - Samsung Galaxy S® III
[Device-Specific Instructions]
Account Sync Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Account Sync Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Airplane/Standalone Mode - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Airplane/Standalone Mode - Samsung Galaxy S® III
[Device-Specific Instructions]
Alerts - Samsung Galaxy S® III
[Device-Specific Instructions]
Automatic Restore - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Automatic Restore - Samsung Galaxy S® III
[Device-Specific Instructions]
Display Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Display Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
DTMF - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
DTMF - Samsung Galaxy S® III
[Device-Specific Instructions]
Samsung Galaxy S® III Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access and change your settings on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Samsung Galaxy S III smartphone by adjusting the screen timeout.
Samsung Galaxy S® III Simulator: Adusting the Touch Key Lighting
[Interactive Simulation]
Discover how to adjust the touch key lighting on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Changing Gesture Settings
[Interactive Simulation]
Learn how to change gesture settings on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Samsung Galaxy S III to silent.
Samsung Galaxy S® III Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy S III to Airplane mode.
Set Schedule - Blocking Mode - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Set Schedule - Blocking Mode - Samsung Galaxy S® III
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
System Select - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
System Select - Samsung Galaxy S® III
[Device-Specific Instructions]
Touchscreen Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Touchscreen Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Turn Blocking Mode On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Turn Blocking Mode On/Off - Samsung Galaxy S® III
[Device-Specific Instructions]
Turn Notifications On/Off - Blocking Mode - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Turn Notifications On/Off - Blocking Mode - Samsung Galaxy S® III
[Device-Specific Instructions]

Email/Gmail

Account Sync Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Account Sync Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Add a Personal (POP/IMAP) Account - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Add a Personal (POP/IMAP) Account - Samsung Galaxy S® III
[Device-Specific Instructions]
Add an Existing Google™ Account - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Add an Existing Google™ Account - Samsung Galaxy S® III
[Device-Specific Instructions]
Change Password - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Compose and Send a Gmail™ Message - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Compose and Send a Gmail™ Message - Samsung Galaxy S® III
[Device-Specific Instructions]
Compose and Send a Message - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Compose and Send an Email Message - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Compose and Send an Email Message - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Compose and Send an Email Message - Samsung Galaxy S® III
[Device-Specific Instructions]
Configure Corporate Email (Exchange ActiveSync®) - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Configure Corporate Email (Exchange ActiveSync®) - Samsung Galaxy S® III
[Device-Specific Instructions]
Configure Preferences - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a New Google™ Account - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Create a New Google™ Account - Samsung Galaxy S® III
[Device-Specific Instructions]
Delete a Gmail™ Message - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Delete a Gmail™ Message - Samsung Galaxy S® III
[Device-Specific Instructions]
Delete an Email Message - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Delete an Email Message - Samsung Galaxy S® III
[Device-Specific Instructions]
Download and Install Good Mobile Messaging - Android™
[Device-Specific Instructions]
Download and Install Good Mobile Messaging - Android™
[Device-Specific Instructions]
Email Account Common Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Email Account Common Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Email Account Data Usage Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Email Account Data Usage Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Email Account Notification Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Email Account Notification Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Email Account Password and Server Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Email Account Password and Server Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Email Account Signature Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Email Account Signature Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Email Synchronization Settings (Personal POP/IMAP) - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Email Synchronization Settings (Personal POP / IMAP) - Samsung Galaxy S® III
[Device-Specific Instructions]
Gmail™ Auto Signature - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Gmail™ Auto Signature - Samsung Galaxy S® III
[Device-Specific Instructions]
Gmail™ Notifications - Samsung Galaxy S® III
[Device-Specific Instructions]
Gmail™ Synchronization - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Gmail™ Synchronization - Samsung Galaxy S® III
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recovering Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - Samsung Galaxy S® III
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Samsung Galaxy S® III
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange Activesync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Samsung Galaxy S® III
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Reply to a Gmail™ Message - Samsung Galaxy S® III
[Device-Specific Instructions]
Reply to an Email Message - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Reply to an Email Message - Samsung Galaxy S® III
[Device-Specific Instructions]
Samsung Galaxy S® III Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a group with your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Switching Between Accounts
[Interactive Simulation]
A visual guide for switching between email accounts on your Samsung Galaxy S III.
Set Up Corporate Email (Exchange ActiveSync®) - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Set Up Corporate Email (Exchange ActiveSync®) - Samsung Galaxy S® III
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]
View Email Messages - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
View Email Messages - Samsung Galaxy S® III
[Device-Specific Instructions]
View Gmail™ Account Address/Username - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
View Gmail™ Account Address/Username - Samsung Galaxy S® III
[Device-Specific Instructions]
View Gmail™ Messages - Samsung Galaxy S® III
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Add a Browser Bookmark - Samsung Galaxy S® III
[Device-Specific Instructions]
Add a Virtual Private Network - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Add a Virtual Private Network - Samsung Galaxy S® III
[Device-Specific Instructions]
Browser Cookies On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Prepay Samsung Galaxy S® III view this information. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Browser Cookies On/Off - Samsung Galaxy S® III
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Samsung Galaxy S III, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Change the Browser Start/Home Page - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Change the Browser Start/Home Page - Samsung Galaxy S® III
[Device-Specific Instructions]
Clear Temporary Internet Files - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Prepay Samsung Galaxy S® III , follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Clear Temporary Internet Files - Samsung Galaxy S® III
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Samsung Galaxy S III, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Delete a Browser Bookmark - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Delete a Browser Bookmark - Samsung Galaxy S® III
[Device-Specific Instructions]
Edit a Browser Bookmark - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Edit a Browser Bookmark - Samsung Galaxy S® III
[Device-Specific Instructions]
JavaScript Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
JavaScript Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your Samsung Galaxy S® III, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Launch a Browser Bookmark - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Launch a Browser Bookmark - Samsung Galaxy S® III
[Device-Specific Instructions]
Samsung Galaxy S® III Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website in your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Closing Browser Windows
[Interactive Simulation]
An interactive walkthrough of closing windows in the web browser of your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Opening a New Window
[Interactive Simulation]
A visual walkthrough of opening windows in the web browser of your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Reading Later
[Interactive Simulation]
Learn how to save web pages for future browising in the web browser of your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Searching by Keypad
[Interactive Simulation]
Discover the most common ways to search the web while on a Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your voice to search the web on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Switching Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Samsung Galaxy S III.
Save Pictures from the Browser - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Save Pictures from the Browser - Samsung Galaxy S® III
[Device-Specific Instructions]
View Browser History - Android
[Device-Specific Instructions]
Web Browser - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Web Browser - Samsung Galaxy S® III
[Device-Specific Instructions]
Websites - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Websites - Samsung Galaxy S® III
[Device-Specific Instructions]

Memory/Storage

Check Memory - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Check Memory - Samsung Galaxy S® III
[Device-Specific Instructions]
Clear Memory (RAM) - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Clear Memory (RAM) - Samsung Galaxy S® III
[Device-Specific Instructions]
Clear Temporary Internet Files - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Prepay Samsung Galaxy S® III , follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Clear Temporary Internet Files - Samsung Galaxy S® III
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Samsung Galaxy S III, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Import/Export Contacts SD Card - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Import/Export Contacts SD Card - Samsung Galaxy S® III
[Device-Specific Instructions]
Insert the Memory Card - Samsung Galaxy S® III
[Device-Specific Instructions]
Memory Card Formatting
[Device-Specific Instructions]
Memory Card Formatting - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Memory Card Formatting - Samsung Galaxy S® III
[Device-Specific Instructions]
Memory Card Inserting/Removing - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Remove the Memory Card - Samsung Galaxy S® III
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Mobile Hotspot

3G Intelligent Mobile Hotspot / MiFi® FAQs
[FAQs]
Learn about the 3G Intelligent Mobile Hotspot from Verizon Wireless.
Configure Broadcast Channel - Mobile HotSpot - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Configure Broadcast Channel - Mobile HotSpot - Samsung Galaxy S® III
[Device-Specific Instructions]
Galaxy SIII Mobile Hotspot and Tethering
[Video]
Watch this video to learn how to use your Samsung Galaxy SIII as a Mobile Hotspot.
Length: 1:41
Mobile HotSpot Allowed Devices - Samsung Galaxy S® III
[Device-Specific Instructions]
Mobile HotSpot On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Mobile HotSpot On/Off - Samsung Galaxy S® III
[Device-Specific Instructions]
This helps to determine how to turn on/off your Mobile Hotspot or when you're having trouble setting up or connecting to WiFi, your Mobile Hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Mobile HotSpot Settings - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Mobile HotSpot Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Samsung Galaxy S® III Simulator: Mobile Hotspot Security Settings
[Interactive Simulation]
An interactive guide for changing the Mobile Hotspot security settings on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulation]
Learn how to use Mobile Hotspot on your Samsung Galaxy S III smartphone.

Music

Add Media Files - Backup Assistant Plus - Macintosh®
[Device-Specific Instructions]
Add Media Files - Backup Assistant Plus - Macintosh®
[Device-Specific Instructions]
Add Media Files - Backup Assistant Plus - Windows
[Device-Specific Instructions]
Add Media Files - Backup Assistant Plus - Windows
[Device-Specific Instructions]
Back Up Media - Backup Assistant Plus - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Back Up Media - Backup Assistant Plus - Samsung Galaxy S® III
[Device-Specific Instructions]
Download and Purchase Music - Backup Assistant Plus - Macintosh
[Device-Specific Instructions]
Download Songs - Backup Assistant Plus - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Download Songs - Backup Assistant Plus - Samsung Galaxy S® III
[Device-Specific Instructions]
Manage Music Playlists - Backup Assistant Plus - Website
[Device-Specific Instructions]
To create or delete playlists and add, remove and sort songs in those playlists via the Backup Assistant Plus website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Manage Music Playlists - Samsung Galaxy S® III
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - HTC One® max
[Device-Specific Instructions]
Play Music Files - Samsung Galaxy S® III
[Device-Specific Instructions]
Play Music Files - Verizon Cloud - Macintosh
[Device-Specific Instructions]
Play Music Files - Verizon Cloud - Windows
[Device-Specific Instructions]
Transfer Music Files - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
To transfer or move music files / songs between your Samsung Galaxy S III and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files - Samsung Galaxy S® III
[Device-Specific Instructions]
To transfer or move music files / songs between your Samsung Galaxy S III and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Upload Songs - Backup Assistant Plus - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Upload Songs - Backup Assistant Plus - Samsung Galaxy S® III
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

SIM Card

4G SIM Card FAQs
[FAQs]
Learn about 4G SIM cards that's necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
Enable/Disable/Modify the SIM PIN - Samsung Galaxy S® III
[Device-Specific Instructions]
Import/Export Contacts SIM Card - Samsung Galaxy S® III
[Device-Specific Instructions]
Insert the SIM Card - Samsung Galaxy S® III
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locating the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Modify the SIM PIN - Samsung Galaxy S® III
[Device-Specific Instructions]
NFC SE SIM Card FAQs
[FAQs]
Learn about the NFC SE SIM card needed to use Isis Wallet™ and other NFC payment services.
Remove the SIM Card - Samsung Galaxy S® III
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Samsung Galaxy S® III Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card on your Samsung Galaxy S III smartphone.
Unblock SIM PIN - Samsung Galaxy S® III
[Device-Specific Instructions]
View the SIM Card Number - Samsung Galaxy S® III
[Device-Specific Instructions]

Text & Multimedia Messaging

Auto Receive Messages - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Auto Receive Messages - Samsung Galaxy S® III
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Create and Send a Text Message - Samsung Galaxy S® III
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Delete Messages - Samsung Galaxy S® III
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Android™ Smartphone
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Verizon Messages is a new text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily. Customize the color and font size of your messages. Use Integrated Messaging to keep up with your messages on your phone, tablet and computer. Take...
Length: 2:57
Message Delivery Notification - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Message Delivery Notification - Samsung Galaxy S® III
[Device-Specific Instructions]
Message Options - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Samsung Galaxy S® III Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message from your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Sending a Message to a Group
[Interactive Simulation]
An interactive guide on how to send a message to a group from your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Setting a Text Notification Alert
[Interactive Simulation]
A visual walkthrough on how to set a text notification alert on your Samsung Galaxy S III.
Send Picture Message - Web Camera Enhancement
[Device-Specific Instructions]
Supported file types for Picture / Video Messaging
[Device-Specific Instructions]
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Sideshare FAQs
[FAQs]
Verizon Sideshare is an app that makes it easy to share information, like text and photos, without interrupting your calls.
View Text Messages - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
View Text Messages - Samsung Galaxy S® III
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Capture a Screenshot - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Cut, Copy and Paste Text - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Galaxy SIII Tips and Tricks
[Video]
Watch this video to learn tips and tricks for your Samsung Galaxy SIII.
Length: 1:53
Samsung Galaxy S® III Simulator: Adding a Home Screen Page
[Interactive Simulation]
Learn how to add a screen on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Adding Widgets and Apps
[Interactive Simulation]
An interactive guide on how to add widgets and apps on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Capturing Screenshots
[Interactive Simulation]
Learn how to capture a screenshot on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Changing a Lock Screen Shortcut
[Interactive Simulation]
Learn how to change a Lock screen shortcut on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Creating a Folder
[Interactive Simulation]
A visual guide on how to create a folder on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Customizing the Favorites Tray
[Interactive Simulation]
Learn how to customize the Favorites tray on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Deleting a Home Screen Page
[Interactive Simulation]
Learn how to delete a screen on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Deleting Widgets and Apps
[Interactive Simulation]
An interactive guide on how to delete widgets and apps on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Resizing Widgets
[Interactive Simulation]
Discover how to resize widgets on your Samsung Galaxy S III.
Samsung Galaxy S® III Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach kids to dial 911 on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Turning Hands-Free Mode On and Off
[Interactive Simulation]
Learn how to turn hands-free mode on and off with your Samsung Galaxy S III.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

Android™ Beam On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Android™ Beam On/Off - Samsung Galaxy S® III
[Device-Specific Instructions]
S Beam™ On/Off - Samsung Galaxy S® III
[Device-Specific Instructions]
Samsung Galaxy S® III Simulator: Inserting an SD Card
[Interactive Simulation]
A visual walkthrough on how to install an SD Card on your Samsung Galaxy S III smartphone.
Samsung Galaxy S® III Simulator: Removing an SD Card
[Interactive Simulation]
An interactive walkthrough on how to remove an SD Card from your Samsung Galaxy S III smartphone.
Transfer Data via Android™ Beam - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Transfer Data via Android™ Beam - Samsung Galaxy S® III
[Device-Specific Instructions]
Transfer Data via S Beam™ - Samsung Galaxy S® III
[Device-Specific Instructions]
Transfer Files via Wi-Fi From an Android™ Phone - Verizon Cloud
[Device-Specific Instructions]
Transfer Files via Wi-Fi From an Android™ Phone - Verizon Content Transfer
[Device-Specific Instructions]
Transfer Files via Wi-Fi to an Android™ Phone - Verizon Cloud
[Device-Specific Instructions]
Transfer Music Files - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
To transfer or move music files / songs between your Samsung Galaxy S III and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files - Samsung Galaxy S® III
[Device-Specific Instructions]
To transfer or move music files / songs between your Samsung Galaxy S III and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures/Videos - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Samsung Galaxy S III and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Transfer Pictures/Videos - Samsung Galaxy S® III
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Samsung Galaxy S III and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
USB Mass Storage - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
USB Mass Storage - Samsung Galaxy S® III
[Device-Specific Instructions]

Wi-Fi & Network

Add a Virtual Private Network - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Add a Virtual Private Network - Samsung Galaxy S® III
[Device-Specific Instructions]
Add a Wi-Fi Network - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Add a Wi-Fi Network - Samsung Galaxy S® III
[Device-Specific Instructions]
Auto Switch Between Wi-Fi & Mobile Data Networks - Samsung Galaxy S® III
[Device-Specific Instructions]
Manual Global DUN / APN - Windows
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Samsung Galaxy S® III
[Device-Specific Instructions]
Network Mode Settings - Samsung Galaxy S® III
[Device-Specific Instructions]
Prepaid Mobile Broadband FAQs
[FAQs]
Learn about your options for connecting data-only devices to the Verizon Wireless network with no long-term contract.
Remove Wi-Fi Connection - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Remove Wi-Fi Connection - Samsung Galaxy S® III
[Device-Specific Instructions]
Remove Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy S® III Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Samsung Galaxy S III to connect to a Wi-Fi network.
Samsung Galaxy S® III Simulator: Using Wi-Fi Direct™
[Interactive Simulation]
Discover how to use Wi-Fi Direct on your Samsung Galaxy S III.
Using the Wi-Fi Access Zone application - Android™
[Device-Specific Instructions]
Wi-Fi Direct On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
Wi-Fi Direct On/Off - Samsung Galaxy S® III
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Learn about Wi-Fi networks, which provide a wireless connection to the Internet that doesn't use data.
Wi-Fi On/Off - Prepay Samsung Galaxy S® III
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Wi-Fi On/Off - Samsung Galaxy S® III
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

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