Select Your Device
Samsung Galaxy S® 5
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Samsung Galaxy S® 4
Apple® iPhone® 5s
Apple® iPhone® 5c
Apple® iPhone® 5
Samsung Galaxy Note® 4
Apple® iPhone® 4s
LG G3
LG G2
DROID MAXX by MOTOROLA
Verizon Ellipsis™ 7
Samsung Galaxy S® III
Apple® iPhone® 4
Samsung Galaxy S® 6
Droid Turbo by Motorola
Apple® iPad® 2
DROID RAZR M by MOTOROLA
Samsung Galaxy Note® 3
DROID ULTRA by MOTOROLA
Samsung Galaxy S® 6 Edge
HTC One® (M8)
Verizon Ellipsis™ Jetpack®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Droid Turbo in Ballistic Nylon
Samsung Network Extender
DROID MINI by MOTOROLA
Ellipsis™ 8
LG G Pad 8.3 LTE
Samsung Galaxy Note® II
Samsung Convoy™ 3
Brigadier™ by Kyocera
Samsung Galaxy S® 4 mini
LG G Vista
LG Extravert™ 2
Galaxy Note® Edge
Samsung Galaxy Core Prime™
Verizon Wireless Home Phone
DROID RAZR MAXX HD by MOTOROLA
Pantech 4G LTE Global USB Modem UML290
HTC One®
Jetpack® MiFi® 6620L
DROID RAZR by MOTOROLA
Nokia Lumia 928
Moto X™ by Motorola
LG Revere® 3
LG Cosmos™ 3
Sony Xperia® Z3v
Casio G'zOne Commando® 4G LTE
DROID DNA by HTC
Samsung Gusto® 3
Moto X™ (2nd Gen.)
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Nokia Lumia 822
Samsung Brightside™
LG Optimus Exceed™ 2
Samsung Galaxy S® III mini
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
Lucid™3 by LG
Casio G'zOne Commando®
DuraXV
Nokia Lumia Icon
Transpyre™ Prepaid
DROID RAZR MAXX by MOTOROLA
Casio G'zOne Ravine® 2
Samsung Illusion™
DROID RAZR HD by MOTOROLA
Samsung Intensity® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Verizon 4G LTE USB Modem UML295
Samsung Intensity® II
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
LG Cosmos™ 2
Lucid™2 by LG
Samsung Convoy™ 2
BlackBerry® Z10 smartphone
LG Octane™
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Lucid™ by LG
HTC Desire® 612
HTC One® (M9)
LG Revere®
Samsung Galaxy Stellar™
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (10.1)
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
DROID BIONIC by MOTOROLA
BlackBerry® Bold™ 9930 smartphone
Windows Phone 8X by HTC
Enact™ by LG
LG Optimus Exceed™ Prepaid
Galaxy Nexus by Samsung
LG Revere® 2
G Pad™ 10.1 LTE
Samsung Galaxy™ Stratosphere™ II
G Pad™ 7.0 LTE
Hydro ELITE by KYOCERA
Nexus 6™
iPad® Air 2
LG Cosmos™
HTC One® remix
Verizon 4G LTE USB Modem 551L
LG enV®3
HTC One® max
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® Air™
DROID INCREDIBLE 2 by HTC
Samsung Convoy™
DROID by MOTOROLA
DROID X2 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy Tab® 2 (10.1)
Spectrum™ 2 by LG
Apple® iPad® mini
DROID X by MOTOROLA
Verizon SureResponse®
DROID INCREDIBLE 4G LTE by HTC
BlackBerry® Q10 smartphone
Pantech Perception™
Google Nexus 7
Samsung Gusto®
LG Extravert™
Samsung Gusto® 2
LTE Internet (Installed)
Luge™ by Motorola Prepaid
DROID XYBOARD 8.2 by MOTOROLA
Samsung ATIV SE™
Samsung Galaxy Tab® 4 (8.0)
THUNDERBOLT™ by HTC
BlackBerry® Z30 smartphone
Gear S®
Ellipsis™ Jetpack® MHS800L
Samsung Galaxy™ Stratosphere™
Blackberry Classic
BlackBerry® Bold 9650 smartphone
DROID INCREDIBLE by HTC
DROID 3 by MOTOROLA
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Samsung Galaxy Note® Pro
Samsung Intensity®
Pantech Breakout™
Samsung Galaxy Legend™
GizmoPal™
HTC Rezound™
Samsung Fascinate™
LG VX8300
Intuition™ by LG
LG enV® TOUCH
LG 4G LTE USB Modem VL600
Motorola Barrage™
Moto X™ - Designed by You
Apple® iPad® with Retina display
Verizon 4G LTE Broadband Router
DROID CHARGE by SAMSUNG
Pantech Jest™ 2
LG enV®2
Motorola MOTO™ W755
Samsung Galaxy Tab® S
BlackBerry® Tour™ 9630 smartphone
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung ATIV Odyssey™
LG Cosmos™ Touch
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Tab®
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You (2nd Generation)
Samsung Galaxy Note® 10.1 2014 Edition
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Pantech Marauder™
Motorola RAZR V3m
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Alias™ 2
Moto E™ Prepaid
Samsung Galaxy Tab® (10.1)
HTC Rhyme™
Sony Xperia® Z2
Apple® iPad® mini with Retina display
Samsung Knack™
LG VX5500
LG VX8360
Samsung Smooth™
Samsung Galaxy Note® 10.1
iPad® mini 3
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
LG Accolade™
Spectrum™ by LG
LG VX5400
Pantech Hotshot™
HP® Mini 1151NR Netbook
Casio G'zOne Rock™
LG Optimus Zone™
Apple® iPad®
Samsung SCH-u340
Samsung Galaxy Tab® 4
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone Prepaid
Casio G'zOne Brigade®
Samsung Reality™
LG Enlighten®
Nokia Lumia 2520
DROID 2 by MOTOROLA
Verizon Wireless USB760 Modem
LG Chocolate® Touch
LG VX8350
BlackBerry® Curve™ 9330 smartphone
Samsung Haven™
Delphi Connect
Verizon Wireless UMW190 Global USB Modem
LG Ally™
Motorola W385
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Torch™ 9850 smartphone
Casio G'zOne Boulder®
Verizon Wireless USB720 Modem
Pantech Caper™ Prepaid
Samsung SCH-u410
LG Vortex™
Motorola MOTO™ VU204
DROID PRO by MOTOROLA
LG Dare™
Verizon Wireless UM175 USB Modem
Pantech Crux™
Motorola Adventure™ V750
BlackBerry® Curve™ 8330 smartphone
Sony Xperia® PLAY
Verizon Wireless CDM8975
Samsung SCH-u430
LG enV®
Verizon Converged VOIP Device
Blackberry Classic Non-Camera
Samsung SCH-a930
BlackBerry® 8830 World Edition smartphone
HTC Trophy™
Verizon Wireless Escapade®
Samsung Zeal™
DROID XYBOARD 10.1 by MOTOROLA
Dell™ Vostro™ V13 Laptop
Casio EXILIM
Samsung Rogue™
LG VX5200
BlackBerry® Curve™ 8530 smartphone
Samsung Continuum™
Jest™
BlackBerry® Curve™ 9370 smartphone
DROID Eris by HTC
LG Chocolate® 3
LG VX5300
LG Migosm
Motorola MOTOKRZR K1m
Verizon Wireless V740 ExpressCard
Motorola Entice™
LG Voyager™
Verizon Wireless Adamant™
Verizon Wireless G'zOne Type-S
Samsung Galaxy Camera®
LG VX6100
Motorola W315
Samsung Omnia® II
LG Clout™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Trance™
Verizon Wireless Razzle™
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Wireless USB727 Modem
Motorola CITRUS™
LG VX8700
LG Glance™
Motorola V325i
Samsung SCH-a850
LG Versa™
Verizon Wireless UM150 USB Modem
Motorola XOOM™
LG VX8100
LG VX3200
Samsung SCH-a950
Motorola Rival™
LG Fathom®
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
Samsung Gem™
LG VX4500
Samsung FlipShot®
Samsung Juke
Samsung Glyde™
LG Chocolate®
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Curve™ 9310 smartphone
Samsung Gleam®
Samsung SCH-u540
Samsung SCH-u550
Motorola V325
LG VX8600
Nokia 6205
Nokia 7205 Intrigue™
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
Motorola MOTO™ Z6c World Edition
Gateway® LT2016u Netbook
Samsung SCH-a650
LG VX3100
Samsung Alias™
Samsung SCH-a870
LG VX9400
Verizon AD3700 Global USB Modem
Verizon Wireless CDM8950
HTC Apache XV6700
Motorola E815
LG VX3300
Kyocera 7135 Smartphone
Kyocera KWC 2325
LG VX4650
Motorola RAZR V3c
Samsung Renown™
Pantech PN-210
Samsung Sway™
SCH-u410 Prepaid
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
LG Chocolate®
Compaq® Mini CQ10-688nr Netbook
Nokia 6315i
Verizon Wireless AirCard® 595
LG VX3450
Nokia 2705 Shade™ Non-Camera
Motorola DEVOUR™ with MOTOBLUR™
Samsung SCH-i760
DROID R2D2 by MOTOROLA
Pantech PN-215
Sharp KIN™ ONE
Samsung SCH-u620
G'zOne Boulder™ Black and Silver
Samsung SCH-a670
Kyocera K323
Motorola Krave™ ZN4
HP® Mini 210-1076NR Netbook
HP® Mini 110-3098NR Netbook
Motorola V60s
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG Decoy®
LG VENUS™
Pantech PN-820
Motorola Q™
LG VX4600
LG VX6000
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless U630 PC Card
Motorola MOTORAZR maxx Ve
Verizon Wireless PN-300
Kyocera KPC650
Kyocera KX1v
Motorola MOTORIZR Z6tv
Sierra Wireless AirCard® 580
Kyocera KX414
Sierra Wireless AirCard® 555D
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HTC Touch Pro™
Nokia 2605 Mirage
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Verizon Wireless V640
Sharp KIN™ TWOm
HTC Merge®
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Kyocera SE47
Samsung Saga™
Verizon Wireless V620
Motorola V265
Kyocera K404
Motorola V710
LG VX7000
Samsung i600 Smartphone
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
LG VX4700
Samsung SCH-a970
Motorola V276
Verizon Wireless CDM 7075
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6256i
Motorola T720
Sharp KIN™ TWO
Motorola V325xi
BlackBerry® 7750
Verizon KPC680 ExpressCard®
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola T730
LG VX4400B
Sharp KIN™ ONEm
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Samsung SCH-a630
Motorola V276 Prepaid
LG VX10
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola RAZR V3m in Gray
Samsung Galaxy J1™ Prepaid
Lancet™
Nokia 2366i
Motorola C333
Samsung SCH-a610
Kyocera KX2
Motorola T300p
Samsung N150 Netbook
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Motorola V60p
Motorola C343
Samsung SCH-a990
Nokia 2128i
Samsung SCH-a310
Samsung SCH-a530
Nokia 2285
Motorola V120e
Kyocera KX444
Nokia 6236i
Samsung SCH-i730
LG VX8000
Samsung SCH-a890
Samsung SCH-i830
Motorola V65p

Activation & Initial Setup

Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
This shows how to install the Samsung Upgrade Assistant on your computer/PC or Mac. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Insert the SIM Card - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Galaxy Tab™ 2 10.1 Battery Saving Techniques
[Video]
Watch this video to learn about methods to conserve battery power on your Samsung Galaxy Tab® 2 10.1.
Length: 1:39
Soft Reset - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]

Bluetooth

Galaxy Tab™ 2 10.1 Wi-Fi and Bluetooth™
[Video]
Watch this video to learn how to set up Wi-Fi and Bluetooth® functionality on your Samsung Galaxy Tab® 2 10.1.
Length: 1:25
Samsung Galaxy Tab® 2 (10.1) Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Samsung Galaxy Tab 2 10.1 with a Bluetooth device.
Samsung Galaxy Tab® 2 (10.1) Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn Bluetooth functionality on and off on your Samsung Galaxy Tab 2 10.1.

Calling & Dialing

Camera, Photos & Videos

Galaxy Tab™ 2 10.1 Using the Camera
[Video]
Watch this video to learn how to use the camera on your Samsung Galaxy Tab® 2 10.1.
Length: 1:43
Samsung Galaxy Tab® 2 (10.1) Simulator : Setting a Picture as Wallpaper
[Interactive Simulation]
An interactive guide on setting a picture as the wallpaper on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator : Tagging a Picture to a Location
[Interactive Simulation]
An interactive guide on tagging a picture to a location on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Adjusting Video Setting for Email
[Interactive Simulation]
Learn how to adjust the video recording quality for easy sending in an email on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Changing Picture Resolution
[Interactive Simulation]
Learn how to change picture resolution on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Changing Shooting Mode
[Interactive Simulation]
Learn how to change the camera's shooting mode on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Deleting a Picture
[Interactive Simulation]
An interactive guide on how to delete a picture on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Deleting a Video
[Interactive Simulation]
A visual guide on how to delete a video on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Resizing a Picture
[Interactive Simulation]
Learn how resize a picture on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Saving an Edited Picture
[Interactive Simulation]
Discover how to save an edited picture on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Sending in Smart Link
[Interactive Simulation]
Learn all about sending in Smart Link on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Sharing Video
[Interactive Simulation]
A visual guide to sharing a video on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Using Pop Up Video
[Interactive Simulation]
A visual guide to using Pop Up Video on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Using Share Shot
[Interactive Simulation]
Learn how to use Share Shot on your Samsung Galaxy Tab 2 10.1.
Transfer Pictures or Videos to the Device - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures/Videos - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Samsung Galaxy Tab 2 (10.1) and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Computer/PC Connectivity

Contacts

Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts - Android - Gmail
[Device-Specific Instructions]
Samsung Galaxy Tab® 2 (10.1) Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Adding a Contact to a Group
[Interactive Simulation]
A step-by-step guide for adding a contact to a group on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to a contact on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Creating a Group
[Interactive Simulation]
Learn how to create a group of contacts on your Samsung Galaxy Tab 2 10.1.

Data

Data Roaming - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage

Date & Time

Device ID & Info

Device Settings

Alerts - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
Backlight - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
DLNA Settings - Android
[Device-Specific Instructions]
Hard Reset - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
Samsung Galaxy Tab® 2 (10.1) Simulator: Adusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Samsung Galaxy Tab 2 10.1 tablet by adjusting the screen timeout.
Samsung Galaxy Tab® 2 (10.1) Simulator: Changing Notification Sounds
[Interactive Simulation]
A visual guide on changing notification sounds on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
A visual guide on changing Airplane mode on and off on your Samsung Galaxy Tab 2 10.1.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
Galaxy Tab™ 2 10.1 Email Setup
[Video]
Watch this video to learn how to set up personal and corporate email accounts on your Samsung Galaxy Tab® 2 10.1.
Length: 1:43
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Remove a Gmail™ Account - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy Tab® 2 (10.1) Simulator: Accessing Email Sync Settings
[Interactive Simulation]
A step-by-step visual guide for accessing email sync settings on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Accessing the Universal Inbox
[Interactive Simulation]
A step-by-step visual guide for accessing the universal inbox on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to include an email attachment with your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email using your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Setting an Email Notification Alert
[Interactive Simulation]
A visual guide for setting an email notification alert on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Samsung Galaxy Tab 2 10.1.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]

Gestures & Motions

Gestures (Google Maps™)
[Device-Specific Instructions]

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find My Mobile - Samsung
[Device-Specific Instructions]
GPS Location - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Galaxy Tab™ 2 10.1 Device Customization
[Video]
Watch this video to learn about the customization options of your Samsung Galaxy Tab® 2 10.1.
Length: 1:42
Remotely Erase Device - Android Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn Android Device Manager On or Off
[Device-Specific Instructions]

Internet & Web Browser

Browser Cookies On/Off - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Samsung Galaxy Tab 2 (10.1), view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Samsung Galaxy Tab 2 (10.1), follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Galaxy Tab™ 2 10.1 Web Browsing
[Video]
Watch this video to learn how to browse the web on your Samsung Galaxy Tab® 2 10.1.
Length: 1:35
JavaScript Settings - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your Samsung Galaxy Tab® 2 (10.1), checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...
Samsung Galaxy Tab® 2 (10.1) Simulator: Bookmarking a Website
[Interactive Simulation]
Discover how to bookmark a website on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navgiate to a website on a Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Opening and Closing a Window
[Interactive Simulation]
A visual walkthrough of opening and closing a window in the web browser of your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Searching the Web from the Home Screen
[Interactive Simulation]
A visual guide for searching the web from the Home screen on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Switching Between Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Turning On Quick Controls
[Interactive Simulation]
Learn how to turn on quick controls in the web browser on your Samsung Galaxy Tab 2 10.1.
Web Browser - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
Websites - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn about using Asian languages on BlackBerry® and Android™ smartphones.
Asian Language Support on Select Smartphones/Tablets
[General Information]
Asian Language Support on Select Smartphones/Tablets

Lock, Unlock, Password & Security

Restore Default Settings - Samsung
[Device-Specific Instructions]
Samsung Galaxy Tab® 2 (10.1) Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Samsung Galaxy Tab 2 10.1.

Memory/Storage

Check Memory - Samsung Galaxy Tab 2® (10.1)
[Device-Specific Instructions]
Clear Temporary Internet Files - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Samsung Galaxy Tab 2 (10.1), follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Mobile Hotspot

Galaxy Tab™ 2 10.1 Using the Mobile Hotspot
[Video]
Watch this video to learn how to use the Mobile Hotspot functionality on your Samsung Galaxy Tab® 2 10.1.
Length: 0:57
Samsung Galaxy Tab® 2 (10.1) Simulator: Managing Mobile Hotspot users
[Interactive Simulation]
Discover how to choose who uses Mobile Hotspot through your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
An interactive guide for changing the Mobile Hotspot security settings on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulation]
Learn how to turn Mobile Hotspot on and off for your Samsung Galaxy Tab 2 10.1.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Transfer Music Files from the Device - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
To transfer or move music files / songs between your Samsung Galaxy Tab 2 (10.1) and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

Galaxy Tab™ 2 10.1 Device Navigation
[Video]
Watch this video to learn how to navigate your Samsung Galaxy Tab® 2 10.1.
Length: 2:19
Samsung Galaxy Tab® 2 (10.1) Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
A visual guide for accessing and clearing the Notification Panel on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Adding a Home Screen
[Interactive Simulation]
A visual guide for adding a Home screen on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on adding widgets and apps to the Home screen of your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the most important features of your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
An interactive guide on moving widgets and apps on the Home screen of your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Removing a Home Screen
[Interactive Simulation]
A visual guide for removing a Home screen on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
A visual guide on removing widgets and apps from the Home screen on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to turn your Samsung Galaxy Tab 2 10.1 on and off.

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Samsung device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Software Update: Samsung Galaxy Tab® 2 (10.1)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab® 2 (10.1).

SIM Card

4G SIM Information
[General Information]
4G SIM Information
How to Insert a SIM Card
[Video]
This video shows how to remove a micro SIM card from the card holder, and insert it into the Samsung Galaxy Tab™ 10.1.
Length: 1:22
Insert the SIM Card - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Remove the SIM Card - Samsung Galaxy Tab 2 (10.1)
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Samsung Galaxy Tab® 2 (10.1) Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Samsung Galaxy Tab 2 10.1.

Sounds, Volume & Audio

Alerts - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
Vibrate Mode - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
Volume Controls - Samsung Galaxy Tab 2 (10.1)
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate / make sounds when receiving texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05

Tips, Tricks & Shortcuts

Samsung Galaxy Tab® 2 (10.1) Simulator: Browsing
[Interactive Simulation]
A visual guide on how to browse Media Hub for movies and TV shows to watch on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
A visual guide for capturing and viewing screenshots on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Creating a New Document
[Interactive Simulation]
Learn how to create a new document in Polaris Office on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Editing a Document
[Interactive Simulation]
Learn how to edit a document in Polaris Office on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Finding More Help
[Interactive Simulation]
An interactive guide for finding more help on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Launching S Suggest for the First Time
[Interactive Simulation]
Learn how to launch S Suggest for the first time on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Searching in S Suggest
[Interactive Simulation]
Learn how to search in S Suggest on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Sending a Document
[Interactive Simulation]
Learn how to send a document in Polaris Office on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Setting Up Media Hub
[Interactive Simulation]
Discover how to set up Media Hub on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Setting Up "Peel"
[Interactive Simulation]
Learn all about setting up Peel for finding new TV shows and using as a TV remote on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Sharing an App in S Suggest
[Interactive Simulation]
Learn how all about sharing an app in S Suggest on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Using Voice Actions
[Interactive Simulation]
A visual guide for using voice actions on your Samsung Galaxy Tab 2 10.1.

Transfer Content to/from Device

Samsung Galaxy Tab® 2 (10.1) Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Samsung Galaxy Tab 2 10.1.
Transfer Music Files from the Device - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
To transfer or move music files / songs between your Samsung Galaxy Tab 2 (10.1) and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures/Videos - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Samsung Galaxy Tab 2 (10.1) and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...

TV

DLNA Settings - Android
[Device-Specific Instructions]

Wallpapers/Theme

Samsung Galaxy Tab® 2 (10.1) Simulator: Changing Wallpaper
[Interactive Simulation]
A visual guide to changing the wallpaper on your Samsung Galaxy Tab 2 10.1.

Wi-Fi & Network

Galaxy Tab™ 2 10.1 Wi-Fi and Bluetooth™
[Video]
Watch this video to learn how to set up Wi-Fi and Bluetooth® functionality on your Samsung Galaxy Tab® 2 10.1.
Length: 1:25
Galaxy Tab™ 2 10.1 Wi-Fi Enhanced Connectivity
[Video]
Watch this video to learn how to activate Wi-Fi during periods of high data usage with Enhanced Connectivity on your Samsung Galaxy Tab® 2 10.1.
Length: 1:12
Samsung Galaxy Tab® 2 (10.1) Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to connect to the Internet using a Wi-Fi network on your Samsung Galaxy Tab 2 10.1.
Samsung Galaxy Tab® 2 (10.1) Simulator: Turning Wi-Fi Notification Off
[Interactive Simulation]
Learn how to turn off Wi-Fi notification so you no longer receive an alert when entering a Wi-Fi network on your Samsung Galaxy Tab 2 10.1.
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Samsung Galaxy Tab® 2 (10.1)
[Device-Specific Instructions]

WiFi & Network

Still Have Questions?


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