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Voice Mail Instructions

Please look for your area and select the corresponding voice mail instructions link. Prompts may vary by device, location, and voice mail plan.

If your location is listed below, please follow these voice mail instructions*.
  • Arizona
  • Alabama
  • California: Southern
  • Colorado: Denver
  • Georgia
  • Hawaii
  • Illinois: Central, Southern, Western, Rockford
  • Idaho: Boise
  • Indiana: Evansville, Indianapolis, South Bend
  • Iowa: Cedar Falls, Cedar Rapids, Davenport, Des Moines, Dubuque, Iowa City, Waterloo, Western
  • Kentucky: Louisville, Western
  • Michigan
  • Minnesota: Duluth, Minneapolis, St. Cloud
  • Mississippi: Northern
  • Missouri: Columbia, Jefferson City, Southeastern, St. Louis Metro
  • Nebraska: Omaha 
  • Nevada: Las Vegas
  • New Mexico: El Paso, Las Cruces
  • North Carolina (excludes Charlotte) 
  • North Dakota: Bismarck, Devil's Lake, Dickinson, Fargo, Grand Forks, Jamestown, Minot, Red River Valley
  • Ohio
  • Oregon
  • Pennsylvania Central, Western
  • South Carolina: Charleston
  • South Dakota
  • Tennessee
  • Utah: Salt Lake City
  • Washington
  • West Virginia
  • Wyoming: Casper, Cowboy, Rock Springs


If your location is listed below, please follow these voice mail instructions*.
  • California: Northern
  • Florida
  • Illinois: Chicago
  • Indiana: Northwest
  • Kansas
  • Maryland: Baltimore
  • Mississippi: Southern
  • Missouri: Boonville, Joplin, Kansas City, Marshall, Sedalia, St. Joseph, Warrensburg
  • Montana
  • Nevada: Reno
  • New England
  • New York: Metro, Upstate
  • North Carolina: Charlotte
  • Philadelphia
  • South Carolina: Greenville, Columbia
  • Texas (excluding El Paso): Gulf Coast
  • Virginia
  • Washington, DC
  • Wisconsin
  • Wyoming: Code, Gillette, North, Sheridan, Yellow Stone
*To view the PDF files, you may need to download the free Adobe Acrobat Reader.
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