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How to get Backup Assistant on Androidâ„¢ devices

Note: Backup Assistant is available on all Android devices except Droid by Motorola, Motorola Devour™, and Droid Eris by HTC. Customers with the Droid by Motorola, Motorola Devour™, or Droid Eris by HTC, please refer to the steps for transferring contacts without Backup Assistant.

  1. Depending on your device, you can find Backup Assistant in one of two ways:

    1. Open the Home screen and tap “Backup Assistant.”

    Or

    1. Open your People or Contact menu.
    2. Press the “Menu” button.
    3. Tap “Backup Assistant.”

  2. Read the Backup Assistant Terms and Conditions. If you accept them, tap “Agree.”

  3. You will be prompted to create and enter a four- to eight-digit PIN and then reenter the PIN to confirm your selection. Select “OK.”

    Note: If you forget your PIN at a later date, Backup Assistant can send the PIN to your device as an easy reminder. You can uncheck the box to block this feature; however, we recommend keeping it checked.


Any contacts on your device will be saved to the secure Backup Assistant server, and your address book will now be protected. When you switch to a different device, simply activate Backup Assistant on that device to automatically restore all your contacts on the new device.


DROID is a trademark of Lucasfilm Ltd. and its related companies. Used under license.

Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
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