Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Convoy™ 3
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
BlackBerry® Tour™ 9630 smartphone
LG Optimus Exceed™ Prepaid
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
Brigadier™ by Kyocera
DROID by MOTOROLA
LG Decoy®
Motorola Entice™
LG G Vista
Verizon Wireless UM175 USB Modem
LG enV®2
LG Optimus Zone™
LG VX5200
BlackBerry® Q10 smartphone
HTC One® remix
Motorola V276
Sony Xperia® PLAY
Motorola V325
LG enV®
Verizon Wireless PN-300
LG VX8600
Samsung SCH-a630
LTE Internet (Installed)
Samsung Galaxy Note® Pro
LG Chocolate®
Motorola XOOM™
Verizon Wireless CDM 7075
Kyocera K323
Verizon Wireless AirCard® 595U USB Modem
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Pantech Caper™ Prepaid
Nokia Lumia 928
Pantech Breakout™
Pantech Perception™
Apple® iPad® 2
Verizon 4G LTE USB Modem 551L
THUNDERBOLT™ by HTC
Verizon Wireless Home Phone
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG VX8700
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon AD3700 Global USB Modem
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
LG Clout™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy™ Stratosphere™
Nokia 6315i
LG VX8100
Verizon Wireless USB760 Modem
DROID RAZR MAXX HD by MOTOROLA
Lucid™ by LG
iPad® mini 3
LG Accolade™
iPad® Air 2
Sony Xperia® Z3v
Motorola Rapture™ VU30
Motorola V276 Prepaid
LG Voyager™
Motorola E815
LG VX3300
Kyocera KPC650
Motorola MOTO Q™ music 9m
Kyocera KX1v
Nokia 6256i
Motorola T720
LG Migosm
LG VX10
Sharp KIN™ ONE
Apple® iPad® mini
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Ellipsis™ 8
Gear S®
Nokia 6205
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Boulder®
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
LG VX8350
Samsung SCH-a850
Droid Turbo by Motorola
Droid Turbo in Ballistic Nylon
LG VENUS™
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
Samsung Galaxy Note® 10.1
BlackBerry® Z10 smartphone
Samsung Brightside™
Gateway® LT2016u Netbook
GizmoPal™
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
LG G2
DROID RAZR MAXX by MOTOROLA
Apple® iPhone® 5c
DROID ULTRA by MOTOROLA
Apple® iPhone® 5s
DROID MAXX by MOTOROLA
DROID RAZR HD by MOTOROLA
Verizon 4G LTE Broadband Router
DuraXV
Motorola Adventure™ V750
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone Prepaid
Hydro ELITE by KYOCERA
LG Glance™
LG VX5400
LG VX5500
BlackBerry® Z30 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Chocolate® 3
DROID INCREDIBLE 2 by HTC
Pantech PN-820
Samsung Intensity® III
Delphi Connect with 4G LTE Mobile Hotspot
Delphi Connect
LG Dare™
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Luge™ by Motorola Prepaid
Nokia 7205 Intrigue™
DROID MINI by MOTOROLA
HTC Desire® 612
Verizon Wireless USB720 Modem
BlackBerry® 8830 World Edition smartphone
Motorola Q™
Apple® iPad® with Retina display
BlackBerry® Curve™ 8330 smartphone
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Samsung Network Extender
Pantech 4G LTE Global USB Modem UML290
Verizon Wireless PC5750 PC Card
Galaxy Note® Edge
Jetpack® MiFi® 6620L
Nokia 2605 Mirage
LG G Pad 8.3 LTE
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Google Nexus 7
Samsung Haven™
Motorola Rival™
Motorola V325i
LG Optimus Exceed™ 2
LG G3
Sony Xperia® Z2
LG Versa™
LG VX8300
Samsung Alias™
Pantech Hotshot™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Motorola MOTO™ W755
BlackBerry® Curve™ 8530 smartphone
Samsung Galaxy Note® II
Samsung ATIV Odyssey™
Samsung Convoy™ 2
Samsung Galaxy Tab® (10.1)
Samsung SCH-a670
LG VX3200
Samsung Galaxy S® III
Samsung SCH-a650
Samsung Galaxy Stellar™
Samsung Galaxy S® 4 mini
Samsung Gusto®
Samsung Omnia® II
LG VX3450
LG VX4600
Moto X™ (2nd Gen.)
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Marauder™
Pantech Jest™ 2
BlackBerry® 7750
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
LG Cosmos™ 2
LG Extravert™
Kyocera SE47
Lucid™2 by LG
LG Revere®
Kyocera 7135 Smartphone
Nokia Lumia 822
HTC One® max
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Gusto® 3
LG VX3100
Samsung Saga™
Motorola C333
Samsung SCH-a610
HTC Rezound™
Samsung Reality™
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Moto G™ by Motorola
LG Optimus Zone™ 2
DROID X by MOTOROLA
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Samsung Galaxy Note® 4
Samsung Alias™ 2
Jest™
Samsung Convoy™
Kyocera K404
Verizon SureResponse®
Windows Phone 8X by HTC
Motorola V710
Samsung Galaxy S® III mini
Nokia 7705 Twist™
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Sierra Wireless AirCard® 580
Verizon 4G LTE USB Modem UML295
Spectrum™ 2 by LG
Samsung Intensity® II
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
LG VX5300
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG Chocolate®
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung Galaxy Tab® 4 (8.0)
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Casio G'zOne Commando® 4G LTE
Apple® iPad® mini with Retina display
LG Enlighten®
Galaxy Nexus by Samsung
Apple® iPad® Air™
DROID XYBOARD 10.1 by MOTOROLA
DROID RAZR M by MOTOROLA
DROID INCREDIBLE 4G LTE by HTC
DROID DNA by HTC
DROID 4 by MOTOROLA
Nokia 2128i
Casio G'zOne Ravine® 2 Non-Camera
Casio G'zOne Ravine® 2
HP® Pavilion dm1-2010nr Entertainment Notebook
Casio G'zOne Commando®
BlackBerry® Curve™ 9370 smartphone
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Nexus 6™
BlackBerry® Bold™ 9930 smartphone without camera
BlackBerry® Bold™ 9930 smartphone
BlackBerry® Curve™ 9310 smartphone
Apple® iPhone® 4s
Apple® iPhone® 5
Samsung i700 Pocket PC
Apple® iPhone® 4
Samsung Galaxy Camera®
Blackberry Classic Non Camera
Samsung Galaxy Core Prime™
Blackberry Classic
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Sharp KIN™ TWOm
Motorola V60s
Dell™ Vostro™ V13 Laptop
Sharp KIN™ ONEm
Nokia 2285
LG Vortex™
Verizon Ellipsis™ Jetpack®
Lumia 2520 Prepaid
Motorola V120e
Sierra Wireless AirCard® 555D
Nokia Lumia Icon
Samsung Galaxy Legend™
HTC Merge®
LG 4G LTE USB Modem VL600
BlackBerry® Torch™ 9850 smartphone
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Motorola XOOM™ 4G LTE
Samsung Galaxy Tab® 4 (10.1)
Nokia 6215i
Casio G'zOne Brigade®
Casio G'zOne Rock™
Casio G'zOne Ravine®
Nokia 6015i Prepaid
DROID X2 by MOTOROLA
Samsung Illusion™
DROID 3 by MOTOROLA
Revolution™ by LG
Verizon Wireless Blitz® Prepaid
DROID BIONIC by MOTOROLA
Verizon Wireless Adamant™
Verizon Wireless USB760 Modem
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Note® 10.1 2014 Edition
Kyocera KX444
HTC® Ozone™ with TALKS™ for Verizon Wireless
Samsung Galaxy Tab® 2 (10.1)
LG VX4650
Nokia Lumia 2520
Casio EXILIM
Samsung Fascinate™
Samsung Galaxy Tab® 2 (7.0)
LG Cosmos™
LG Chocolate® Touch
DROID 2 GLOBAL by MOTOROLA
DROID Eris by HTC
Samsung Galaxy Tab® S
Samsung SCH-a870
DROID INCREDIBLE by HTC
DROID 2 by MOTOROLA
Samsung Galaxy S® 5
LG VX8360
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung Galaxy Note® 3
Samsung SCH-i730
LG Ally™
LG V
Samsung Rogue™
Samsung SCH-u340
Samsung Intensity®
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
LG enV®3
HTC One®
HTC One® (M8)
Samsung ATIV SE™
Moto E™ Prepaid
LG Revere® 3
Motorola Barrage™
LG enV® TOUCH
BlackBerry® Curve™ 9330 smartphone
Samsung Trance™
Samsung Continuum™
LG Cosmos™ Touch
Samsung Omnia®
BlackBerry® 7250
Samsung SCH-u550
Motorola RAZR V3m
LG VX4700
Verizon Wireless USB1000 Global USB Modem
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Glyde™
Verizon 4G LTE Broadband Router with Voice
HTC One® (M8) for Windows®
Samsung Galaxy S® 4
LG Exalt™
Moto X™ by Motorola
Enact™ by LG
Spectrum™ by LG
Pantech PN-210
Motorola RAZR V3c
Apple® iPad® with Wi-Fi + 4G
Samsung Knack™
Pantech Crux™
Moto X™ - Designed by You
LG Octane™
Verizon Ellipsis™ 7
LG Fathom®
LG VX9400
Verizon Wireless V740 ExpressCard
Samsung Gem™
LG Extravert™ 2
DROID CHARGE by SAMSUNG
HTC Touch Pro™
LG Revere® 2
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Samsung Gusto® 2
Samsung Galaxy Tab®
Verizon Wireless U630 PC Card
Samsung SCH-a970
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Lucid™3 by LG
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Cosmos™ 3
Samsung SCH-i830
HTC Apache XV6700
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Apple® iPad®
LG VX6100
DROID PRO by MOTOROLA
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech PN-215
Motorola V65p

Activation & Initial Setup

Activation and Shipping Guide: 3G Android™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 3G Android Smartphone and shipping your defective device back to us.
Email and Web for Smartphone Download & Set Up Instructions
[PDF]
Instructions for setting up email on your Smartphone.
Equipment Protection FAQs
[FAQs]
Learn about the options we offer to insure your device and replace lost, stolen or damaged devices.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Setup - Caller Name ID
[Device-Specific Instructions]
Performing Over-The-Air Activation
[Device-Specific Instructions]
These instructions will assist you with initial activation / setup for your 3G smartphone or basic phone. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Illusion™ Simulator: Adding Additional Accounts
[Interactive Simulation]
Learn how to add additional accounts to your Illusion.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - Charging Habits - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Galaxy Nexus by Samsung Battery Tips
[Video]
Instructional video that shows you how to use the power management application on your Galaxy Nexus by Samsung
Length: 1:13
Soft Reset - Samsung Illusion™
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth® On/Off - Samsung Illusion™
[Device-Specific Instructions]
Galaxy Nexus by Samsung Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your Galaxy Nexus with your Bluetooth headset.
Galaxy Nexus by Samsung Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Explore how to turn Bluetooth functionality on and off on your Galaxy Nexus.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Samsung Illusion™ Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your Illusion with your Bluetooth headset.
Samsung Illusion™ Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Explore how to turn Bluetooth functionality on and off on your Illusion.
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - Samsung Illusion™
[Device-Specific Instructions]
Dial a Number - Samsung Illusion™
[Device-Specific Instructions]
DTMF - Samsung Illusion™
[Device-Specific Instructions]
Galaxy Nexus by Samsung Simulator: Dialing by Voice
[Interactive Simulation]
An interactive guide to dialing by voice on your on your Galaxy Nexus Smartphone.
Galaxy Nexus by Samsung Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your Galaxy Nexus Smartphone.
Galaxy Nexus by Samsung Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Galaxy Nexus to call a new number.
Galaxy Nexus by Samsung Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your Galaxy Nexus Smartphone.
Place a Conference Call from Device
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - Samsung Illusion™
[Device-Specific Instructions]
Samsung Galaxy Nexus Simulator: Placing a Call to a Contact
[Interactive Simulation]
Explore how to place a call to a contact using your Galaxy Nexus.
Samsung Illusion™ Simulator: Dialing by Voice
[Interactive Simulation]
An interactive guide to dialing by voice on your on your Illusion Smartphone.
Samsung Illusion™ Simulator: Placing a Call to a Contact
[Interactive Simulation]
Explore how to place a call to a contact using your Illusion.
Samsung Illusion™ Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Illusion to call a new number.
Samsung Illusion™ Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your Illusion Smartphone.
Samsung Illusion™ Simulator: Viewing Missed Calls and Adding as a Contact
[Interactive Simulation]
Discover how to view missed calls and add a missed call as a contact on your Illusion Smartphone.
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Camera, Photos & Videos

Galaxy Nexus by Samsung Camera
[Video]
Instructional video that shows you how to use the camera on your Galaxy Nexus by Samsung
Length: 2:06
Galaxy Nexus by Samsung Simulator: Applying Effects to a Picture
[Interactive Simulation]
A visual guide to applying effects with your camera on your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Sharing a Video
[Interactive Simulation]
Explore how to share videos using your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Turning Flash On
[Interactive Simulation]
Explore how to turn your camera's flash on while using your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Zooming In and Out
[Interactive Simulation]
Explore how to zoom in and out for video on your Galaxy Nexus.
Samsung Illusion™ Simulator: Changing Shooting Mode
[Interactive Simulation]
A visual guide on how to change the shooting mode on your Illusion.
Samsung Illusion™ Simulator: Deleting a Picture
[Interactive Simulation]
An interactive guide on how to delete a picture on your Illusion.
Samsung Illusion™ Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Illusion.
Samsung Illusion™ Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your Illusion.
Samsung Illusion™ Simulator: Sharing a Video
[Interactive Simulation]
Explore how to share videos using your Illusion.
Samsung Illusion™ Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Illusion.
Samsung Illusion™ Simulator: Zooming In and Out
[Interactive Simulation]
A step-by-step guide for zooming in and out on your Illusion Smartphone.
Transfer Pictures/Videos - Samsung Illusion™ i110
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Samsung Illusion and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Contacts

Add to Contacts - Caller Name ID
[Device-Specific Instructions]
Add to Contacts Settings - Caller Name ID
[Device-Specific Instructions]
Caller-ID Image - Samsung Illusion™
[Device-Specific Instructions]
Galaxy Nexus by Samsung Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your contact list in your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact in your Galaxy Nexus contact list.
Galaxy Nexus by Samsung Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Galaxy Nexus Smartphone.
Galaxy Nexus by Samsung Simulator: Creating a Group
[Interactive Simulation]
Explore how to create a group on your Galaxy Nexus Smartphone.
Galaxy Nexus by Samsung Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using voice to text on your Galaxy Nexus.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Illusion™ Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your contact list in your Illusion.
Samsung Illusion™ Simulator: Adding a Contact to a Group
[Interactive Simulation]
A step-by-step guide for adding a contact to a group on your Illusion Smartphone.
Samsung Illusion™ Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact in your Illusion contact list.
Samsung Illusion™ Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Illusion Smartphone.
Samsung Illusion™ Simulator: Creating a Group
[Interactive Simulation]
Explore how to create a group on your Illusion Smartphone.
Samsung Illusion™ Simulator: Deleting a Contact
[Interactive Simulation]
Discover how to delete a contact from your contact list in your Illusion.
Samsung Illusion™ Simulator: Joining Contacts
[Interactive Simulation]
An interactive guide on how to join contacts in your Illusion.
Samsung Illusion™ Simulator: Sharing Contact Information
[Interactive Simulation]
A visual guide for sharing contact information on your Illusion Smartphone.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Roaming - Samsung Illusion™
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Enable/Disable Data - Samsung Illusion™
[Device-Specific Instructions]
Galaxy Nexus by Samsung Managing Data Usage
[Video]
Instructional video that shows you how to use the data management application on your Galaxy Nexus by Samsung
Length: 2:51
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Samsung Illusion™
[Device-Specific Instructions]

Device ID & Info

Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Signal Strength - Samsung Illusion™
[Device-Specific Instructions]
View MAC Address - Samsung Illusion™
[Device-Specific Instructions]
View Phone Information - Samsung Illusion™
[Device-Specific Instructions]

Device Settings

Accelerometer Rotation - Samsung Illusion™
[Device-Specific Instructions]
Adjust Font Settings - Samsung Illusion™
[Device-Specific Instructions]
Alerts - Samsung Illusion™
[Device-Specific Instructions]
Automatic Restore - Samsung Illusion™
[Device-Specific Instructions]
Display Settings - Samsung Illusion™
[Device-Specific Instructions]
DLNA Settings - Android™
[Device-Specific Instructions]
DTMF - Samsung Illusion™
[Device-Specific Instructions]
Galaxy Nexus by Samsung Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Galaxy Nexus Smartphone.
Galaxy Nexus by Samsung Simulator: Changing the Ringtone
[Interactive Simulation]
Explore how to change the ringtone on your Galaxy Nexus Smartphone.
Galaxy Nexus by Samsung Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Galaxy Nexus to silent.
Galaxy Nexus by Samsung Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Galaxy Nexus to airplane mode.
Samsung Galaxy Nexus Simulator: Adusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Galaxy Nexus Smartphone by adjusting your screen timeout.
Samsung Illusion™ Simulator: Adusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Illusion Smartphone by adjusting your screen timeout.
Samsung Illusion™ Simulator: Changing Text Input Method
[Interactive Simulation]
A visual guide for changing the text input method on your Illusion.
Samsung Illusion™ Simulator: Changing the Home Screen Default
[Interactive Simulation]
Learn how to change the Home screen default on your Illusion.
Samsung Illusion™ Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Illusion Smartphone.
Samsung Illusion™ Simulator: Changing the Ringtone
[Interactive Simulation]
Explore how to change the ringtone on your Illusion Smartphone.
Samsung Illusion™ Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Illusion to silent.
Samsung Illusion™ Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Illusion to airplane mode.
System Select - Samsung Illusion™
[Device-Specific Instructions]
Touchscreen Settings - Samsung Illusion™
[Device-Specific Instructions]

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Email and Web for Smartphone Download & Set Up Instructions
[PDF]
Instructions for setting up email on your Smartphone.
Galaxy Nexus by Samsung Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to your email while using a Galaxy Nexus Smartphone.
Galaxy Nexus by Samsung Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Galaxy Nexus.
Gmail™ Notifications - Samsung Illusion™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - Samsung Illusion™
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Samsung Illusion™
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Samsung Illusion™
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Illusion™ Simulator: Accessing the Universal Inbox
[Interactive Simulation]
An interactive guide for accessing the universal inbox features of your Illusion.
Samsung Illusion™ Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your Illusion.
Samsung Illusion™ Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to your email while using a Illusion Smartphone.
Samsung Illusion™ Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your Illusion.
Samsung Illusion™ Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Illusion.
Samsung Illusion™ Simulator: Sending an Email to a Group
[Interactive Simulation]
Discover how to send an email to a group using your Illusion Smartphone.
Samsung Illusion™ Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Illusion.
Samsung Illusion™ Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Illusion.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
GPS Location - Samsung Illusion™
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Galaxy Nexus by Samsung Customizing
[Video]
Instructional video that shows you how to customize your Galaxy Nexus by Samsung
Length: 3:58
Window Shade - Samsung Illusion™
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - Samsung Illusion™
[Device-Specific Instructions]
Browser Cookies On/Off - Samsung Illusion™
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Samsung Illusion, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Samsung Illusion™
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Samsung Illusion, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Galaxy Nexus by Samsung Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website in your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your Galaxy Nexus to search the Web with your voice.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
JavaScript Settings - Samsung Illusion™
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your Samsung Illusion™, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Samsung Illusion™ Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website in your Illusion.
Samsung Illusion™ Simulator: Opening and Closing Browser Windows
[Interactive Simulation]
A visual walkthrough of opening and closing windows in your Illusion's Web browser.
Samsung Illusion™ Simulator: Searching by Voice
[Interactive Simulation]
An interactive guide for searching by voice on your Illusion.
Samsung Illusion™ Simulator: Searching the Web
[Interactive Simulation]
Explore the most common ways to search the Web while on a Illusion.
Samsung Illusion™ Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your Illusion to search the Web with your voice.
Samsung Illusion™ Simulator: Searching the Web from the Home Screen
[Interactive Simulation]
Explore how to search the Web from the Home screen of your Illusion.
Samsung Illusion™ Web Browsing
[Video]
Using Web Browsing on Your Samsung Illusion™
Length: 1:52
View Browser History - Android
[Device-Specific Instructions]
Web Browser - Samsung Illusion™
[Device-Specific Instructions]
Websites - Samsung Illusion™
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn about using Asian languages on BlackBerry® and Android™ smartphones.
Asian Language Support on Select Smartphones/Tablets
[General Information]
Asian Language Support on Select Smartphones/Tablets
Language Selection - Samsung Illusion™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Change Device Password - Samsung Illusion™
[Device-Specific Instructions]
Password Options - Samsung Illusion™
[Device-Specific Instructions]
Phone Lock - Samsung Illusion™
[Device-Specific Instructions]
Restore Default Settings - Samsung
[Device-Specific Instructions]
Samsung Illusion™ Simulator: Locking and Unlocking the Device
[Interactive Simulation]
Learn how to use the security features to lock and unlock your Illusion Smartphone.

Memory/Storage

Check Memory - Samsung Illusion™
[Device-Specific Instructions]
Clear Temporary Internet Files - Samsung Illusion™
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Samsung Illusion, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Insert the Memory Card - Samsung Illusion™
[Device-Specific Instructions]
Memory Card Formatting
[Device-Specific Instructions]
Memory Card Formatting - Samsung Illusion™
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Remove the Memory Card - Samsung Illusion™
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

Galaxy Nexus by Samsung Simulator: Mobile Hotspot Security Settings
[Interactive Simulation]
An interactive guide for changing the Mobile Hotspot security settings on your Galaxy Nexus Smartphone.
Galaxy Nexus by Samsung Simulator: Turning On Mobile Hotspot
[Interactive Simulation]
Discover how to activate the Mobile Hotspot features of your Galaxy Nexus.
Mobile HotSpot On/Off - Samsung Illusion™
[Device-Specific Instructions]
Mobile HotSpot - Samsung Illusion™
[Device-Specific Instructions]
Samsung Illusion™ Simulator: Managing Users in Mobile Hotspot
[Interactive Simulation]
Learn how to manage the users who can access your Illusion's Mobile Hotspot.
Samsung Illusion™ Simulator: Mobile Hotspot Security Settings
[Interactive Simulation]
An interactive guide for changing the Mobile Hotspot security settings on your Illusion Smartphone.
Samsung Illusion™ Simulator: Turning On Mobile Hotspot
[Interactive Simulation]
Discover how to activate the Mobile Hotspot features of your Illusion.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Samsung Illusion™
[Device-Specific Instructions]
Transfer Music Files - Samsung Illusion™ i110
[Device-Specific Instructions]
To transfer or move music files / songs between your Samsung Illusion and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

Galaxy Nexus by Samsung Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens while using your Galaxy Nexus.
Recently Used Apps - Samsung Illusion™
[Device-Specific Instructions]
Samsung Illusion™ Simulator: Accessing the Notifications Panel
[Interactive Simulation]
Discover how to access the Notifications panel of your Illusion Smartphone.
Samsung Illusion™ Simulator: Clearing Notifications
[Interactive Simulation]
Explore how to clear notifications on your Illusion Smartphone.
Samsung Illusion™ Simulator: Getting Around on Your Device
[Interactive Simulation]
An interactive map of the most important features of your Illusion Smartphone.
Samsung Illusion™ Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens while using your Illusion.
Samsung Illusion™ Simulator: Turning the Device On and Off
[Interactive Simulation]
Explore how to power your Illusion Smartphone on and off.

Near Field Communication (NFC)

Galaxy Nexus by Samsung Using Android Beam
[Video]
Instructional video that shows you how use the Android Beam to on your Galaxy Nexus by Samsung
Length: 2:09

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Install System Updates - Samsung Illusion™
[Device-Specific Instructions]
Software Update - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Samsung device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Software Update: Samsung Illusion™
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Illusion™.
View Software Version - Samsung Illusion™
[Device-Specific Instructions]
Step-by-step instructions to find the software version running on your Samsung Illusion smartphone from Verizon Wireless.

SIM Card

4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Galaxy Nexus by Samsung Simulator: Inserting a SIM Card
[Interactive Simulation]
Discover how to install a SIM card on your Galaxy Nexus Smartphone.
Locating the 4G SIM PIN/PUK - VEC Website
[Device-Specific Instructions]
NFC SE SIM Card FAQs
[FAQs]
Learn about the NFC SE SIM card needed to use Softcard™ and other NFC payment services.

Sounds, Volume & Audio

Alerts - Samsung Illusion™
[Device-Specific Instructions]
Set Ringtones - Samsung Illusion™
[Device-Specific Instructions]
Speakerphone - Samsung Illusion™
[Device-Specific Instructions]
Vibrate Mode - Samsung Illusion™
[Device-Specific Instructions]
Volume Controls - Samsung Illusion™
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Auto Receive Messages - Samsung Illusion™
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Samsung Illusion™
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
Galaxy Nexus by Samsung Simulator: Forwarding a Text Message
[Interactive Simulation]
Explore how to forward a text message from your Galaxy Nexus.
Galaxy Nexus by Samsung Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your Galaxy Nexus Smartphone.
How To Use Verizon Messages
[Video]
Verizon Messages is a new text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily. Customize the color and font size of your messages. Use Integrated Messaging to keep up with your messages on your phone, tablet and computer. Take...
Length: 2:57
Message Options - Samsung Illusion™
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Samsung Illusion™ Simulator: Adjusting Video Setting for MMS Messages
[Interactive Simulation]
A how-to guide for adjusting your Illusion's video for MMS messages.
Samsung Illusion™ Simulator: Forwarding a Text Message
[Interactive Simulation]
Explore how to forward a text message from your Illusion.
Samsung Illusion™ Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your Illusion Smartphone.
Samsung Illusion™ Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your Illusion Smartphone.
Samsung Illusion™ Simulator: Sending a Message to a Group
[Interactive Simulation]
A step-by-step walkthrough for sending a group text message using your Illusion Smartphone.
Samsung Illusion™ Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using voice to text on your Illusion.
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
View Text Messages - Samsung Illusion™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

Transfer Music Files - Samsung Illusion™ i110
[Device-Specific Instructions]
To transfer or move music files / songs between your Samsung Illusion and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures/Videos - Samsung Illusion™ i110
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Samsung Illusion and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Mass Storage - Samsung Illusion™
[Device-Specific Instructions]

TV

DLNA Settings - Android™
[Device-Specific Instructions]
HDMI Format - Android™
[Device-Specific Instructions]

Wallpapers/Theme

Galaxy Nexus by Samsung Simulator: Set Picture as Wallpaper
[Interactive Simulation]
Explore how to set your pictures as your Galaxy Nexus's wallpaper.
Samsung Illusion™ Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change your Illusion's wallpaper or background.
Samsung Illusion™ Simulator: Setting Picture as Wallpaper
[Interactive Simulation]
Explore how to set your pictures as your Illusion's wallpaper.
Wallpaper - Picture - Samsung Illusion™
[Device-Specific Instructions]

Wi-Fi & Network

Add a Wi-Fi Network - Samsung Illusion™
[Device-Specific Instructions]
Galaxy Nexus by Samsung Simulator: Connecting to a Wi-Fi® Network
[Interactive Simulation]
Learn how to use your Galaxy Nexus to connect to a Wi-Fi network.
Galaxy Nexus by Samsung Simulator: Turning Off Wi-Fi® Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notification on your Galaxy Nexus Smartphone.
Re-installing PC Card / USB Modem Drivers
[Device-Specific Instructions]
Samsung Illusion™ Connecting to Wi-Fi
[Video]
Using Wi-Fi Connectivity on Your Samsung Illusion™
Length: 1:12
Samsung Illusion™ Simulator: Connecting to a Wi-Fi® Network
[Interactive Simulation]
Learn how to use your Illusion to connect to a Wi-Fi network.
Samsung Illusion™ Simulator: Turning Off Wi-Fi®
[Interactive Simulation]
An interactive guide to turning off Wi-Fi on your Illusion Smartphone.
Samsung Illusion™ Simulator: Turning Off Wi-Fi® Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notification on your Illusion Smartphone.
Samsung Illusion™ Simulator: Turning On Wi-Fi®
[Interactive Simulation]
Explore how to turn on Wi-Fi for your Illusion.
Samsung Illusion™ Using Wi-Fi Direct
[Video]
Using Wi-Fi Direct on Your Samsung Illusion™
Length: 1:52
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Samsung Illusion™
[Device-Specific Instructions]

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store
'