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Special Upgrade Offer for Verizon customers who have recently purchased a new phone.

Program Terms and Conditions

Offer valid only for existing Verizon Wireless customers on accounts with 5 lines or less who purchased and activated a new Verizon Wireless smartphone, basic phone or certified pre-owned phone between November 26, 2010 and January 10, 2011. To qualify for a prepaid debit card, you must purchase or place a confirmed order for iPhone® 4 at full retail price from any Verizon Wireless direct retail, online or telesales location by February 28, 2011, and activate with the same telephone number as the phone to be exchanged. If you return or exchange your iPhone 4, you will no longer be eligible for prepaid debit card. Eligible customers will receive a $200 prepaid debit card for smartphones, or a $75 prepaid debit card for feature phones and certified pre-owned phones.

After you receive and activate your iPhone 4, complete an online submission at www.verizonwireless.com/promoexchange. A prepaid mailer will be provided once your online submission is received and qualified. Phone must be returned in the prepaid mailer. Phone must be received exhibiting only normal-use wear and tear. Once you return your phone, it cannot be returned to you. Before returning any phone that has data in its memory, please transfer all data you wish to retain to another file source. Once the phone is returned, your data cannot be recovered.

You will receive a confirmation email within 24 hours of your online submission. You will receive a status update by email within approximately one week, as soon as we have verified your online submission. If your submission qualifies for this promotion, we’ll ship you a prepaid mailer within one week.

You will receive a status update by email when your returned phone has been received. Please allow 3 weeks for processing. If your phone is eligible, a prepaid debit card will be mailed within 4-6 weeks.

Verizon Wireless reserves the right to review and approve all offers and modify or withdraw this promotion at any time for any reason. Prepaid debit cards will be issued in U.S. dollars only. Prepaid debit cards are valid through the 12-month expiration date shown on the card. Offer valid only in the United States for Verizon Wireless customers only.

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