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How to Configure Netgear® Routers for Network Extender

Note: Only refer to this guide if the System LED on your Network Extender continuously alternates from solid red to quickly flashing red, and it indicates that router configuration may be necessary due to restrictive firewall settings or other custom settings.

Complete the steps below to configure your router.

  1. Update your firmware or software. Visit Netgear’s FAQ page to learn how to update your firmware.

  2. Ensure your IPSec (VPN) passthrough is enabled or supported. Visit Netgear’s Knowledge Base page on VPN documentation to learn more.

  3. Verify your Quality of Service (QoS) is enabled or supported. Visit Netgear’s Knowledge Base page on QoS to learn how to enable it.

  4. Enable the following ports:

    • 4500 UDP
    • 500 UDP
    • 53 TCP / UDP
    • 52428 TCP / UDP


Visit Netgear’s Knowledge Base page on port forwarding to learn more.

Note: You may need to know the IP Address assigned to the Network Extender by your router in order to forward ports. This can be found by going into your router’s DHCP settings and finding the IP Address that is assigned to the Network Extender’s MAC ID# / Address. The Network Extender’s MAC ID is found on a sticker under the unit.

Please refer to your router user manual, or contact your router manufacturer to assist with configuring the above settings. Additionally, you may be able to find information by searching Netgear’s Support page for instructions on topics such as port forwarding or setting up QoS.   

We don’t provide support for third party routers. These instructions are for informational purposes only and serve as an example of the types of steps you may need to follow from your router’s user manual or by contacting your router manufacturer.

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