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Tools for Monitoring Usage

There are 4 ways to monitor your voice, messaging and data usage:

Usage Alerts – A free online service that helps you monitor your usage with text messages sent directly to your mobile device.

My Verizon Usage Meters – A free web service for monitoring your usage.

#MIN and #DATA – A free automated phone service that provides usage information to you over the phone.

Verizon FamilyBase™ – A service that you can use to monitor the activity of each device on your account, set usage limits for each device and help your children understand how to use their devices responsibly and safely.

 Usage Alerts         
My Verizon
Usage Meters
#MIN and #DATAVerizon FamilyBase
CostFreeFreeFree$5/month for up to 10 lines
Access Method• Text message
• Email
Online• Phone
• Text message
• Verizon FamilyBase website
• My Verizon Mobile
• FamilyBase app for compatible devices
Provides Automatic NotificationsYesNoNoYes

If you’d like to increase your monthly allowance at any time, you can change your plan in My Verizon.



Usage Alerts

Usage alerts are free and will automatically be sent to you by text message and email (if you provide a valid email address)

• Alerts for The MORE Everything Plan: Alerts will be sent to all lines that are sharing when your account reaches 75%, 90% and 100% of your monthly allowance. Additional alerts will be sent at 90% of each overage allowance.

• Individual Data Alerts: If you have usage based data pricing (i.e., a certain amount of data allotted to each line), the alerts will be sent to the Account Owner and the individual line at 75%, 90% and 100% of the monthly domestic allowance. Additional alerts will be sent at 90% of each overage allowance.

• Voice and Messaging Alerts: If you don’t have unlimited minutes or messaging, alerts will be sent when you reach 75%, 90%, 100% and 105% of your monthly domestic allowance.

Account Owners can also add up to 3 additional Verizon Wireless mobile numbers to receive text alerts and up to 3 additional email addresses to receive alerts.

• International Welcome Text Messages: Upon arrival at your international destination, you’ll receive welcome text messages. These free messages provide important information such as standard rates for voice, data and text messaging, as well as details on how to contact our 24/7 Global Support team.

• International Roaming Monitor Messages: If you're using data globally, we’ll send you a notification (by text message and email, if available) before you incur a significant overage charge.

Note: If your line uses static IP or private network solutions, it won’t be visible to the system we use to manage our data Usage Alerts. The data it uses won’t be calculated as part of your account’s data usage, so you may receive alerts that under-report your actual data usage. If you have The MORE Everything Plan, you’ll receive alerts based only on the data used by the lines without these services.

How to Get It

Usage Alerts are included with all usage-based plans; no initial setup is required.

How to Use It

To modify the frequency of Usage Alerts:
  1. Go to the Usage Alerts page in My Verizon.

  2. If you have multiple devices eligible for Usage Alerts, select the line you’d like to manage.

    Note: If a line shares minutes, messages or data, you only need to set the threshold on one line.

  3. Review and select the alert notifications you want to receive.

    Note: When a marker has a check mark in it, that means the alert is turned on.

  4. Click Save All Alerts.

  5. Click Ok.
You’ve successfully modified your Usage Alerts.

To modify who receives Usage Alerts:
  1. Go to the Usage Alerts page in My Verizon.

  2. If you have multiple devices eligible for Usage Alerts, select the line you’d like to manage.

    Note: If a line shares minutes, messages or data, you only need to set the threshold on one line.

  3. Scroll down to the Who to Alert section.

  4. Click Add Text Message Recipient or Add Email Recipient.

  5. Enter a mobile phone number or email address into the field that appears.

  6. Click Save next to the field.
You’ve successfully modified your Usage Alerts recipients.

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My Verizon Usage Meters


This tool lets you monitor your usage online from your computer. In My Verizon, you can see your voice, messaging and data usage for the current bill cycle. The My Usage section of the Home screen provides visual usage meters, so you can track how your usage compares to the limits in your plan.  

If you’re not near a computer, the same tools are available through My Verizon Mobile. You can monitor usage and view usage meters directly from your device.

How to Get It

This tool is automatically included with your My Verizon account.

How to Use It
  1. Go to the My Verizon Overview page.

  2. Under the My Usage section at the top of the screen, select the Minutes Used, Texts Used or Data Used sections to view each usage meter.

  3. Select a different line from the dropdown box under the My Device section to view usage for other lines, if applicable.

  4. You can also select the Usage Details link to see detailed usage information.
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#MIN and #DATA

These tools are short codes that you can call from your mobile phone to receive voice, messaging and data usage information.

• #MIN (#646): We’ll send you a free text message with an estimate of the minutes you’ve used during your current bill cycle. If you stay on the line, we’ll also provide the information verbally.

Note: International calls aren’t included.

You can also select Option 2 messaging usage information or Option 3 for data usage information.

• #DATA (#3282): We’ll send you a free text message with an estimate of the amount of data and messaging you’ve used during your current bill cycle. If you stay on the line, we’ll also provide this information verbally.

How to Get It

These tools are included with a standard monthly plan.

How to Use It

Call #MIN (#646) or #DATA (#3282) from your mobile phone to receive a free text message with your usage information.


Your usage information will also be provided to you verbally if you stay on the line, and you can follow the prompts to receive other usage information.

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Verizon FamilyBase


FamilyBase lets you manage and control your family’s usage on up to 10 mobile devices for a $5 monthly fee. It has a number of features, including the alerting functions below, which provide free text alerts:

• Usage Limits
• Time Restrictions
• Blocked Numbers
• Trusted Numbers

For details on each of these control options, refer to the How to Use It section below.

To learn more about FamilyBase, visit our Verizon FamilyBase FAQs.

How to Get It
  1. Go to Manage Verizon Family Safeguards & Controls page in My Verizon.

  2. Click Add Now next to FamilyBase and follow the onscreen instructions to subscribe.
Once subscribed, you can start managing your FamilyBase settings using the instructions below.

How to Use It
  1. Go to the FamilyBase page in My Verizon.

  2. Click Controls.

  3. Select any of the tabs to manage your usage controls:

    • Usage Limits - Set limits for the amount of data, minutes, messages and purchases that can be used during a bill cycle.

    • Time Restrictions - Limit and control mobile device use during certain times of the day or days of the week.

    • Trusted Contacts - Establish the numbers, email addresses and screen names that each line can always communicate with, regardless of any other restrictions.

    • Blocked Contacts - Restrict all communication with specific numbers, email addresses and screen names for each line.

  4. Modify your Controls as desired, and save your changes before leaving each tab.
You’ve successfully set up Controls in Verizon FamilyBase. If you’d like more detailed instructions, refer to our How to Use Guide: Verizon FamilyBase.

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Last Modified: June 5, 2014