Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 6
Apple® iPad® 2
Samsung Convoy™ 3
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 4
Apple® iPhone® 5c
Verizon Ellipsis™ Jetpack®
DROID MAXX by MOTOROLA
DROID TURBO 2
Samsung Galaxy Note® 4
Samsung Galaxy Note5
Samsung Galaxy S7 edge
Samsung Galaxy Core Prime™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5
Verizon Ellipsis™ 7
Verizon Ellipsis® 8
Apple® iPhone® 4s
Droid Turbo in Ballistic Nylon
LG G3
LG G4™
Droid Turbo by Motorola
Apple® iPhone® 4
Samsung Network Extender
Samsung Galaxy S® 6 edge
Verizon Jetpack® MiFi® 6620L
DROID MAXX 2
Samsung Galaxy S6 edge +
Apple® iPhone® SE
DROID MINI by MOTOROLA
Samsung Galaxy S® III
LG Revere® 3
Samsung Galaxy Note® 3
LG Cosmos™ 3
LG G2
DROID RAZR M by MOTOROLA
Verizon MiFi® 4G LTE Global USB Modem U620L
Verizon 4G LTE Broadband Router with Voice
LG G Vista
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Gusto® 3
HTC One® (M8)
Samsung Galaxy J1™ Prepaid
Verizon Wireless Home Phone
HTC Desire® 526
LG Extravert™ 2
Brigadier™ by Kyocera
Pantech 4G LTE Global USB Modem UML290
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Commando®
LG G Pad 8.3 LTE
DROID ULTRA by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG V10™
LG G5™
HTC Desire® 626
DuraXV
Casio G'zOne Commando® 4G LTE
Moto E™ Prepaid
Verizon 4G LTE USB Modem 551L
Casio G'zOne Ravine® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
hum by Verizon
Samsung Galaxy S® 4 mini
Gear S2
Moto X™ (2nd Gen.)
Verizon Ellipsis® 10
Samsung Galaxy Note® II
Sony Xperia® Z3v
Moto X™ by Motorola
HTC One M9
iPad® Pro
Transpyre™ Prepaid
Verizon 4G LTE USB Modem UML295
GizmoPal™
Microsoft Lumia 735
Galaxy Note® Edge
Nokia Lumia 928
LG Optimus Zone™ 2 Prepaid
Nexus 6
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Brightside™
DROID TURBO 2 - Designed by You
HTC 10™
LG K4™ LTE
Samsung Gusto® 2
Verizon 4G LTE Broadband Router
Gear S®
Verizon Wireless AirCard® 595
LG Optimus Zone™ 3 Prepaid
Samsung Convoy™ 2
Moto G™ by Motorola
BlackBerry® Bold™ 9930 smartphone
Samsung Intensity™ II
LG Exalt™
LG G Pad™ X8.3
HTC One®
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
iPad® Air 2
Nokia Lumia Icon
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Terra™
LG Revere®
GizmoPal® 2 by LG
DROID INCREDIBLE 4G LTE by HTC
DROID RAZR by MOTOROLA
DROID RAZR MAXX HD by MOTOROLA
LG Optimus Exceed™ 2
Samsung Intensity™ III
Samsung Galaxy S® III mini
LG Cosmos™ 2
Lancet™ for Android™
LG Octane™
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Verizon SureResponse®
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Lucid™3 by LG
Blackberry Classic
Samsung Galaxy Tab® 2 (7.0)
HTC One® (M8) for Windows®
GizmoGadget™ by LG
Lancet™
PRIV™ by Blackberry®
LG Revere® 2
LTE Internet (Installed)
LG enV®3
Verizon LTE Internet and Home Phone
DROID RAZR HD by MOTOROLA
Apple® iPad® Air™
G Pad™ 10.1 LTE
HTC One® remix
Apple® iPad® mini with Retina display
LG Accolade™
DROID DNA by HTC
Samsung Convoy™
DROID RAZR MAXX by MOTOROLA
G Pad™ 7.0 LTE
LG Exalt™II
iPad Pro™ (9.7-inch)
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy Tab S2
BlackBerry® Z10 smartphone
Microsoft Surface 3
Samsung Convoy® 4
Google Nexus 7
Samsung Illusion™
Apple® iPad® mini
Kyocera DuraXV+
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy J3 (2016)
Enact™ by LG
LG Cosmos™
Motorola RAZR V3m
Samsung Gusto®
DROID by MOTOROLA
Verizon Wireless USB760 Modem
DROID BIONIC by MOTOROLA
Casio G'zOne Ravine®
DROID 4 by MOTOROLA
BlackBerry® Z30 smartphone
BlackBerry® Q10 smartphone
Samsung Galaxy Tab® 2 (10.1)
LG 4G LTE USB Modem VL600
Samsung Galaxy™ Stratosphere™ II
Lucid™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Stellar™
LG Vortex™
Samsung Haven™
Samsung Galaxy Tab®
Galaxy Nexus by Samsung
LG Extravert™
Lucid™2 by LG
Hydro ELITE by KYOCERA
Samsung Galaxy Tab® 4 (8.0)
Galaxy Tab E (8.0)
BlackBerry® Bold 9650 smartphone
HTC Desire® 612
LG VX8300
LG enV® TOUCH
Motorola MOTO™ W755
Apple® iPad® with Retina display
DROID X2 by MOTOROLA
Ellipsis® Kids
Motorola Barrage™
iPad® mini 4
Moto X™ - Designed by You (2nd Generation)
HTC One® max
DROID X by MOTOROLA
DROID 3 by MOTOROLA
Galaxy Tab E
Samsung Galaxy Note® Pro
LG enV®2
Pantech Perception™
Samsung Intensity™
Samsung Alias™ 2
LG Cosmos™ Touch
Sony Xperia® Z2
Windows Phone 8X by HTC
Pantech Jest™ 2
LG VX5500
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Smooth™
Samsung Knack™
Watch Urbane™ 2nd Edition LTE
Delphi Connect with 4G LTE Mobile Hotspot
LG Optimus Zone™
Motorola XOOM™ 4G LTE
Casio G'zOne Boulder®
Spectrum™ 2 by LG
BlackBerry® Bold™ 9930 smartphone without camera
Samsung ATIV SE™
Pantech Hotshot™
Pantech Breakout™
Moto X™ - Designed by You
Samsung Fascinate™
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® (10.1)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
iPad® mini 3
Samsung Galaxy™ Stratosphere™
Samsung Galaxy Legend™
Dell™ Vostro™ V13 Laptop
Verizon Converged VOIP Device
BlackBerry® Tour™ 9630 smartphone
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1
LG VX8360
Casio G'zOne Brigade®
LG VX5400
Verizon Wireless AirCard® 595U USB Modem
Casio G'zOne Rock™
THUNDERBOLT™ by HTC
Luge™ by Motorola Prepaid
DROID 2 by MOTOROLA
LG Migosm
Samsung ATIV Odyssey™
HTC Rhyme™
Verizon Wireless UM175 USB Modem
Samsung Gear S2 classic
Pantech Marauder™
DROID CHARGE by SAMSUNG
Samsung SCH-u340
Intuition™ by LG
DROID INCREDIBLE by HTC
Samsung Galaxy Camera®
DROID 2 GLOBAL by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Note® 10.1 2014 Edition
Motorola W385
Nokia Lumia 2520
BlackBerry® Curve™ 9330 smartphone
LG VX8350
BlackBerry® Storm2™ 9550 smartphone Prepaid
HTC Rezound™
Delphi Connect
Verizon Wireless USB720 Modem
Samsung Galaxy View
Samsung Galaxy Tab® (7.7)
Apple® iPad®
LG Ally™
BlackBerry® Curve™ 8530 smartphone
Motorola Adventure™ V750
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless G'zOne Type-S
Samsung Juke
Motorola MOTO™ VU204
Samsung Reality™
Samsung Alias™
Pantech Caper™ Prepaid
Revolution™ by LG
Verizon Wireless Escapade®
LG Chocolate® Touch
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Voyager™
LG Enlighten®
Pantech Crux™
Casio EXILIM
Samsung SCH-u410
Verizon Wireless Coupe™
LG Chocolate®
Samsung Omnia® II
HP® Mini 1151NR Netbook
Casio G'zOne Ravine® 2 Non-Camera
Sony Xperia® PLAY
Spectrum™ by LG
Verizon Wireless USB727 Modem
DROID PRO by MOTOROLA
Sierra Wireless AirCard® 555D
LG Dare™
LG VX5200
Verizon Wireless CDM8975
Samsung SCH-u430
BlackBerry® 8830 World Edition smartphone
Verizon Wireless PC5750 PC Card
BlackBerry® Torch™ 9850 smartphone
LG VX5300
Samsung Rogue™
LG Chocolate® 3
Motorola Entice™
G'zOne Boulder™ Black and Silver
BlackBerry® Curve™ 9370 smartphone
LG Optimus Exceed™ Prepaid
Motorola MOTOKRZR K1m
Samsung SCH-u540
HTC Trophy™
Verizon Wireless UM150 USB Modem
LG VX6100
Motorola V325
Blackberry Classic Non-Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung Gleam®
DROID ERIS by HTC
Gateway® LT2016u Netbook
Samsung SCH-a670
LG VX3200
LG VX8700
Samsung Zeal™
Motorola E815
DROID XYBOARD 10.1 by MOTOROLA
LG enV®
Sharp KIN™ ONE
Motorola RAZR V3m in Gray
LG Versa™
Sierra Wireless AirCard® 580
Samsung SCH-a930
DROID XYBOARD 8.2 by MOTOROLA
Motorola W315
Samsung Continuum™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Sway™
Motorola MOTO™ Z6c World Edition
LG VX3300
Samsung SCH-a870
Nokia 2705 Shade™ Non-Camera
BlackBerry® Curve™ 9310 smartphone
Nokia 6205
Samsung SCH-a650
Verizon Wireless Razzle™
HP® Pavilion dm1-3010nr Notebook
Motorola V325i
Motorola MOTO Q™ 9c
Verizon Wireless V740 ExpressCard
LG Clout™
Nokia 6015i Prepaid
LG VX4650
Samsung Trance™
Samsung SCH-a950
LG VX8100
Nokia 7705 Twist™
Motorola V60s
Motorola Krave™ ZN4
Compaq® Mini CQ10-688nr Netbook
Pantech PN-215
Motorola CITRUS™
Motorola XOOM™
Samsung SCH-u550
Verizon Wireless CDM8950
Samsung SCH-a850
Samsung N150 Netbook
Nokia 2128i
HTC Merge®
Motorola DEVOUR™ with MOTOBLUR™
Samsung Gem™
DROID R2D2 by MOTOROLA
Samsung FlipShot®
Samsung Omnia®
LG Fathom®
Nokia 2705 Shade™
Nokia 7205 Intrigue™
LG VX4500
Samsung SCH-a310
Sharp KIN™ TWO
Motorola Rival™
Samsung i700 Pocket PC
Verizon Wireless Adamant™
LG V
Samsung Renown™
HP® Mini 311-1037NR Netbook
LG Glance™
Jest™
Pantech PN-210
Motorola RAZR V3c
Verizon Wireless Salute™
LG VX6000
Verizon Wireless CDM 7075
Kyocera KPC650
Pantech PN-820
HP® Mini 110-3098NR Netbook
Kyocera KX414
Sharp KIN™ ONEm
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
HTC Apache XV6700
Kyocera KX1v
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung SCH-a630
LG VENUS™
SCH-u410 Prepaid
Motorola V265
Sharp KIN™ TWOm
Verizon Wireless Blitz® Prepaid
Samsung SCH-i760
Verizon Wireless PN-300
Verizon AD3700 Global USB Modem
Motorola Q™
Motorola V710
HP® Mini 110-1046NR Netbook
Nokia 2605 Mirage
Verizon KPC680 ExpressCard®
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola V65p
Motorola V276
Nokia 6215i
Samsung SCH-u620
Motorola V60p
Verizon XU870 Global ExpressCard®
Kyocera K404
Nokia 3589i
LG VX9400
Verizon Wireless U630 PC Card
Motorola MOTORAZR maxx Ve
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX2
LG VX2000
Kyocera KX444
LG VX4700
Motorola MOTORIZR Z6tv
Motorola V325xi
Nokia 2366i
Samsung SCH-a790
Samsung SCH-a795
Samsung i600 Smartphone
Motorola C343
Samsung SCH-a530
Nokia 2285
Samsung SCH-i730
BlackBerry® 7250
HP® Mini 210-1076NR Netbook
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Nokia 6236i
Samsung SCH-a890
Kyocera K323
Motorola MOTO Q™ music 9m
BlackBerry® 7750
Kyocera SE47
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Nokia 6305i
Motorola T730
Samsung Glyde™
Samsung SCH-a970
Samsung SCH-i830
Nokia 6315i
Motorola T300p
Motorola MOTOSLVR L7C
Motorola T720
Motorola V276 Prepaid
Samsung SCH-n330
Motorola V120e

Accessories

Activation & Initial Setup

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Device Replacement Program
[General Information]
See all your options for replacing your phone or tablet if it’s lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Equipment Protection Programs
[General Information]
Learn about the different insurance and protection options for your device, including monthly cost, deductable and coverage.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
Quick Guide for Your Certified Like-New Replacement Device
[How to Use Guide]
Certified Like-New Replacement Device Activation and Shipping Guides
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
How to transfer content from your old Android phone to your new Android phone
[Video]
Watch this video to learn how to transfer content from your old Android phone to your new Android phone using Verizon Cloud in a few simple steps.
Length: 2:09
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:32
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
How to transfer content from your old Android phone to your new iPhone
[Video]
Watch this video to learn how to transfer content from your old Android phone to your new iPhone using Verizon Cloud in a few simple steps.
Length: 2:08
How to transfer content from your old iPhone to your new Android phone
[Video]
Watch this video to learn how to transfer content from your old iPhone to your new Android phone using Verizon Cloud in a few simple steps.
Length: 2:06
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Activating Your Intuition by LG - Existing Customers
[How to Use Guide]
Explanation for how to Activate and Setup your Intuition™ by LG
Activating Your Intuition by LG - New Customers
[How to Use Guide]
Setup guide for the Intuition™ by LG
Account Sync Settings - Intuition™ by LG
[Device-Specific Instructions]

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Intuition™ by LG Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your Intuition™ by LG smartphone on and off.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Charging Issues - LG Smartphones
[Device-Specific Instructions]
Soft Reset - Prepaid LG Optimus Exceed™
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond.A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Intuition™ by LG Battery Saving Tips
[Video]
Watch this video to learn methods to conserve battery on your Intuition™ by LG.
Length: 1:30
Soft Reset - Intuition™ by LG
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Extend Battery Life - Intuition™ by LG
[Device-Specific Instructions]
Battery Manager - Intuition™ by LG
[Device-Specific Instructions]
Battery Overview - Intuition™ by LG
[Device-Specific Instructions]
Power Saver On/Off - Intuition™ by LG
[Device-Specific Instructions]
Power Saver Settings - Intuition™ by LG
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Intuition™ by LG Wi-Fi and Bluetooth™ Setup
[Video]
Watch this video to learn how to set up Wi-Fi and Bluetooth® on your Intuition™ by LG.
Length: 1:09
Bluetooth Discovery Mode - Intuition by LG
[Device-Specific Instructions]
Bluetooth On/Off - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Intuition™ by LG with your Bluetooth device.
Intuition™ by LG Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn Bluetooth functionality on and off on your Intuition™ by LG.
Intuition™ by LG Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notification so you no longer receive an alert when entering a Wi-Fi network on your Intuition™ by LG smartphone.

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Placing an International Call
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Add Call & Message Blocking - My Verizon
[Device-Specific Instructions]
Announcement 3 - Suspended Service
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Announcement 11 - Authentication error
[Device-Specific Instructions]
Announcement 2 - Invalid Number
[Device-Specific Instructions]
Announcement 9 - Roamer Dialing Instructions
[Device-Specific Instructions]
Announcement 4 - Dialing Change
[Device-Specific Instructions]
Announcement 39 - Authentication Error
[Device-Specific Instructions]
Announcement 1 - No page response
[Device-Specific Instructions]
Add a Speed Dial - Intuition by LG
[Device-Specific Instructions]
Airplane/Standalone Mode - Intuition by LG
[Device-Specific Instructions]
DTMF - Intuition by LG
[Device-Specific Instructions]
Dial a Number - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Call and Messaging
[Video]
Watch this video to learn how to call and message on your Intuition™ by LG.
Length: 2:14
Intuition™ by LG Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Dialing by Voice
[Interactive Simulation]
Discover how to use your voice to place a call with your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and replying with a text message on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your Intuition™ by LG.
Intuition™ by LG Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Intuition™ by LG to call a new number.
Intuition™ by LG Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Intuition™ by LG.
Intuition™ by LG Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Intuition™ by LG to silent.
Intuition™ by LG Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two incoming calls on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach kids to dial 911 on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Intuition™ by LG to Airplane mode.
Intuition™ by LG Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
A visual guide for viewing a missed call and adding it as a contact on your Intuition™ by LG smartphone.
Pantech Marauder™ Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Pantech Marauder to silent.
Place a Conference Call - Intuition by LG
[Device-Specific Instructions]
Redial - Intuition by LG
[Device-Specific Instructions]
Remove a Speed Dial - Intuition by LG
[Device-Specific Instructions]

Camera, Photos & Videos

Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Google Photos
[Device-Specific Instructions]
Intuition™ by LG Simulator: Adjusting the Video Setting for Messaging
[Interactive Simulation]
Learn how to adjust the video size for to easily send messages on your Intuition™ by LG.
Intuition™ by LG Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Discover how to capture and view screenshots on your Intuition™ by LG.
Intuition® by LG Simulator: Changing the Camera Settings
[Interactive Simulation]
An interactive guide on how to change the camera settings on your Intuition® by LG.
Intuition™ by LG Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Intuition™ by LG.
Intuition™ by LG Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Intuition™ by LG.
Intuition® by LG Simulator: Editing a Picture
[Interactive Simulation]
A visual guide on how to edit a picture on your Intuition® by LG.
Intuition® by LG Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Intuition® by LG.
Intuition® by LG Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Intuition® by LG.
Intuition® by LG Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video using your Intuition® by LG.
Intuition® by LG Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Intuition® by LG.
Intuition™ by LG Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video on your Intuition™ by LG.
Intuition™ by LG Simulator: Turning the Flash On
[Interactive Simulation]
A visual guide on how to turn the flash on using your Intuition™ by LG.
Intuition® by LG Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking pictures on your Intuition® by LG.
Intuition® by LG Simulator: Zooming In and Out for Video
[Interactive Simulation]
Learn how to zoom in and out for video on your Intuition® by LG.
Record and Share a Video - Intuition by LG
[Device-Specific Instructions]
Take and Share a Picture - Intuition by LG
[Device-Specific Instructions]
Transfer Pictures or Videos from the Device - Intuition™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - Intuition™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Pictures/Videos - Intuition by LG
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
USB Debugging Mode - Intuition™ by LG
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device / USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Debugging Mode - Prepaid LG Optimus Exceed™
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device / USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Intuition™ by LG Smart Share
[Video]
Using Smart Share on Your LG Intuition
Length: 1:31

Contacts

Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete a Contact - Intuition™ by LG
[Device-Specific Instructions]
Edit a Contact - Intuition™ by LG
[Device-Specific Instructions]
Import/Export Contacts SD Card - Android™
[Device-Specific Instructions]
Add a Contact - Intuition™ by LG
[Device-Specific Instructions]
Contact Display Options - Intuition by LG
[Device-Specific Instructions]
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
Intuition™ by LG Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Intuition™ by LG.
Intuition™ by LG Simulator: Adding a Contact to a Group
[Interactive Simulation]
Learn how to add contacts to a group on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add and delete a contact from your Favorites on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to an existing contact on your Intuition™ by LG.
Intuition™ by LG Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Creating a Group
[Interactive Simulation]
Learn how to create a group of contacts on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information using your Intuition™ by LG smartphone.

Data

Promotional Data FAQs
[FAQs]
Learn the about the options to add promotional data to your devices on The MORE EverythingSM Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - Intuition™ by LG
[Device-Specific Instructions]
This helps when you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Enable/Disable Data - Intuition™ by LG
[Device-Specific Instructions]
Data Roaming - Prepaid LG Optimus Exceed™
[Device-Specific Instructions]
This helps when you can't connect to the Internet /have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Optimize Data Usage - Intuition by LG
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Intuition by LG
[Device-Specific Instructions]

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Check for Water Damage - LG
[Device-Specific Instructions]
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Signal Strength - Intuition™ by LG
[Device-Specific Instructions]
View MAC Address - Intuition by LG
[Device-Specific Instructions]
View Phone Information - Intuition by LG
[Device-Specific Instructions]

Device Settings

System Select - Android™
[Device-Specific Instructions]
Touchscreen Settings - Intuition by LG
[Device-Specific Instructions]
Accelerometer Rotation - Intuition™ by LG
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Adjust Brightness Settings - LG Intuition™
[Device-Specific Instructions]
Adjust Display Settings - LG Intuition™
[Device-Specific Instructions]
Adjust Font Settings - LG Intuition™
[Device-Specific Instructions]
Airplane/Standalone Mode - Intuition by LG
[Device-Specific Instructions]
Alerts - Intuition by LG
[Device-Specific Instructions]
DTMF - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access the Settings menu for changing things like screen timeout and alerts on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Intuition™ by LG smartphone by adjusting the screen timeout.
Intuition™ by LG Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security to keep others from using your Intuition™ by LG smartphone.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail™ Account
[Device-Specific Instructions]
Intuition™ by LG Email Setup
[Video]
Watch this video to learn how to set up personal and corporate email accounts on your Intuition™ by LG.
Length: 1:02
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete an Email Message - Intuition by LG
[Device-Specific Instructions]
Delete a Gmail Message - Intuition by LG
[Device-Specific Instructions]
Gmail Auto Signature - Intuition by LG
[Device-Specific Instructions]
Gmail Notifications - Intuition by LG
[Device-Specific Instructions]
Gmail Synchronization - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Intuition™ by LG.
Intuition™ by LG Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Intuition™ by LG.
Intuition™ by LG Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Intuition™ by LG.
Intuition™ by LG Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a contact group on your Intuition™ by LG.
Intuition™ by LG Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Intuition™ by LG.
Intuition™ by LG Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Intuition™ by LG.
Intuition™ by LG Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access multiple email accounts on your Intuition™ by LG.
Remove a Gmail Account - Intuition by LG
[Device-Specific Instructions]
Remove a Personal (POP/IMAP) Account - Intuition by LG
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail Message - Intuition by LG
[Device-Specific Instructions]
Reply to an Email Message - Intuition by LG
[Device-Specific Instructions]
View Email Messages - Intuition by LG
[Device-Specific Instructions]
View Gmail Messages - Intuition by LG
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Location Mode - Android™
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Add Layers (Google Maps™)
[Device-Specific Instructions]
GPS Location - Intuition by LG
[Device-Specific Instructions]

Gestures & Motions

Gestures (Google Maps™)
[Device-Specific Instructions]
Intuition™ by LG Use Gestures
[Video]
Watch this video to learn how to use the gestures feature of your Intuition™ by LG.
Length: 1:36

Google Backup & restore

Home Screen

Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Add Folders to Home Screen - Intuition by LG
[Device-Specific Instructions]
Add Widgets to Home Screen - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
Intuition by LG, LG, simulator, support, droid, android, smartphone, jellybean, accessing open applications, find open applications, open apps, open , home screen, house button, applications, close apps, close applications, exit apps, exit applications
Intuition™ by LG Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
A visual guide on how to organize apps by adding folders to the Home screen of your Intuition™ by LG.
Intuition™ by LG Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to your Home screen on your Intuition™ by LG.
Intuition™ by LG Simulator: Adding and Deleting Screens
[Interactive Simulation]
An interactive guide on how to add and delete Home screens on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
An interactive guide on how to move widgets and apps on your Home screen on your Intuition™ by LG.
Intuition™ by LG Simulator: Moving a Screen
[Interactive Simulation]
An interactive guide on how to move a Home screen on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Intuition™ by LG.
View Home Screen Panels - LG Intuition™
[Device-Specific Instructions]
Window Shade - Intuition by LG
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Intuition™ by LG Mobile Hotspot
[Video]
Watch this video to learn how to use your Intuition™ by LG as a Mobile Hotspot.
Length: 0:42
Intuition™ by LG Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your Intuition™ by LG smartphone so you can decide who can use your Internet connection.
Intuition™ by LG Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulation]
Learn how to turn mobile hotspot functionality on and off on your Intuition™ by LG smartphone.
Mobile HotSpot Settings - Intuition by LG
[Device-Specific Instructions]
Mobile Hotspot On/Off - Intuition™ by LG
[Device-Specific Instructions]

Internet & Web Browser

View Browser History - Android™
[Device-Specific Instructions]
Determining Internet Connection Speeds
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
Clear Temporary Internet Files - Intuition™ by LG
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Enable/Disable Data - Intuition™ by LG
[Device-Specific Instructions]
Add a Browser Bookmark - Intuition by LG
[Device-Specific Instructions]
Browser Cookies On/Off - Intuition™ by LG
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your LG Intuition, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Web Browser - Intuition by LG
[Device-Specific Instructions]
Browser Cookies On/Off - Prepaid LG Optimus Exceed™
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Prepaid LG Optimus Exceed, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete a Browser Bookmark - Intuition by LG
[Device-Specific Instructions]
Edit a Browser Bookmark - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Intuition™ by LG.
Intuition™ by LG Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Intuition™ by LG.
Intuition™ by LG Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Intuition™ by LG.
Intuition™ by LG Simulator: Reading Websites Later
[Interactive Simulation]
Discover how to save websites to read later even without an Internet connection on your Intuition™ by LG.
Intuition™ by LG Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your voice to search the web on your Intuition™ by LG.
Intuition™ by LG Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Intuition™ by LG.
Intuition™ by LG Web Browsing
[Video]
Watch this video to learn how to browse the web on your Intuition™ by LG.
Length: 1:14
JavaScript Settings - Intuition™ by LG
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch a Browser Bookmark - Intuition by LG
[Device-Specific Instructions]
Websites - Intuition by LG
[Device-Specific Instructions]

Language

Intuition™ by LG Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Intuition™ by LG smartphone.

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Enable/Disable the SIM PIN - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen of your Intuition™ by LG smartphone.
Modify the SIM PIN - Intuition by LG
[Device-Specific Instructions]
Password Options - Intuition by LG
[Device-Specific Instructions]
Set Up Screen Lock - Intuition by LG
[Device-Specific Instructions]
Turn Off Screen Lock - Intuition by LG
[Device-Specific Instructions]
Unlock the Device - Intuition by LG
[Device-Specific Instructions]

Memory/Storage

My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Memory Card Formatting
[Device-Specific Instructions]
Import/Export Contacts SD Card - Android™
[Device-Specific Instructions]
Remove the Memory Card - Android™
[Device-Specific Instructions]
Check Memory - Intuition™ by LG
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Transfer Music Files to the Device - Intuition™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a Music Playlist - LG Intuition™
[Device-Specific Instructions]
Delete a Music Playlist - LG Intuition™
[Device-Specific Instructions]
Play Music Files - Intuition by LG
[Device-Specific Instructions]
Rename a Music Playlist - LG Intuition™
[Device-Specific Instructions]
Transfer Music Files from the Device - Intuition™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Navigating & Multitasking

Intuition™ by LG Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel of your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for scrolling between multiple Home screens on your Intuition™ by LG.
Recently Used Apps - Intuition by LG
[Device-Specific Instructions]

Near Field Communication (NFC)

LG Tag Plus - Intuition by LG
[Device-Specific Instructions]
Android Beam On/Off - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Simulator: Using NFC
[Interactive Simulation]
Learn how to use NFC on your Intuition™ by LG

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update: Intuition by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Intuition by LG.
Install System Updates - Intuition™ by LG
[Device-Specific Instructions]
Factory Data Reset (Powered Off) - Intuition™ by LG
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
Factory Data Reset (Powered On) - Intuition™ by LG
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
View Software Version - Intuition by LG
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert the SIM Card - Intuition by LG
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Remove the SIM Card - Intuition by LG
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Unblock SIM PIN - Intuition™ by LG
[Device-Specific Instructions]
Enable/Disable the SIM PIN - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Intuition™ by LG smartphone.
Modify the SIM PIN - Intuition by LG
[Device-Specific Instructions]
View the SIM Card Number - Intuition by LG
[Device-Specific Instructions]

Social Networking

Intuition™ by LG Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to add a Facebook account on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Adding a Twitter® Account
[Interactive Simulation]
Discover how to add a Twitter account on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status on your Intuition™ by LG smartphone.
Intuition™ by LG Simulator: Tweeting
[Interactive Simulation]
Learn how to tweet on your Intuition™ by LG smartphone.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Set Ringtones - Intuition by LG
[Device-Specific Instructions]
Alerts - Intuition by LG
[Device-Specific Instructions]
Speakerphone - Intuition by LG
[Device-Specific Instructions]
Vibrate Mode - Intuition by LG
[Device-Specific Instructions]
Volume Controls - Intuition™ by LG
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...

TV

Intuition™ by LG MHL
[Video]
Watch this video to learn how to use the Mobile High-Definition Link port on your Intuition™ by LG for HD video output.
Length: 0:57
HDMI Format - Android™
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 4:03
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Picture / Video Messaging email address
[Device-Specific Instructions]
View Text Messages - Intuition by LG
[Device-Specific Instructions]
Auto Receive Messages - Intuition by LG
[Device-Specific Instructions]
Delete Messages - Intuition™ by LG
[Device-Specific Instructions]
Intuition™ by LG Call and Messaging
[Video]
Watch this video to learn how to call and message on your Intuition™ by LG.
Length: 2:14
Intuition™ by LG Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message from your Intuition™ by LG.
Intuition™ by LG Simulator: Forwarding a Message
[Interactive Simulation]
Learn how to forward a text message from your Pantech Marauder.
Intuition™ by LG Simulator: Replying to a Message
[Interactive Simulation]
Learn how to reply to a text message from your Intuition™ by LG.
Intuition™ by LG Simulator: Sending a Text Message
[Interactive Simulation]
An interactive how-to guide for sending a text message on your Intuition™ by LG.
Intuition™ by LG Simulator: Sending a Text Message to a Group
[Interactive Simulation]
Discover how to send a text message to a group from your Intuition™ by LG.
Intuition™ by LG Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using your voice to send a text message on your Intuition™ by LG.

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Access Menus with Long Press - Android™
[Device-Specific Instructions]
Intuition™ by LG Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help on your Intuition™ by LG.

Transfer Content to/from Device

Back Up & Transfer Content Between Devices
[General Information]
Learn the simple way to back up and transfer content with Verizon Cloud and find out about other options.
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Media Share - Android™
[Device-Specific Instructions]
USB Mass Storage - Intuition by LG
[Device-Specific Instructions]
Transfer Music Files to the Device - Intuition™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Android Beam On/Off - Intuition by LG
[Device-Specific Instructions]
Media Share - Intuition by LG
[Device-Specific Instructions]
Transfer Music Files from the Device - Intuition™ by LG
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos from the Device - Intuition™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - Intuition™ by LG
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Visual & Hearing Accessibility

TTY Settings - Intuition by LG
[Device-Specific Instructions]

Wallpapers/Theme

Intuition™ by LG Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Intuition™ by LG.
Intuition™ by LG Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the background on the Home screen of your Intuition™ by LG.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Network Mode Settings - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Wi-Fi and Bluetooth™ Setup
[Video]
Watch this video to learn how to set up Wi-Fi and Bluetooth® on your Intuition™ by LG.
Length: 1:09
Add a Wi-Fi Network - Intuition by LG
[Device-Specific Instructions]
Intuition™ by LG Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to connect your Intuition™ by LG to a Wi-Fi network.
Remove Wi-Fi Connection - Intuition by LG
[Device-Specific Instructions]
Wi-Fi Direct On/Off - Intuition by LG
[Device-Specific Instructions]
Wi-Fi On/Off - Intuition by LG
[Device-Specific Instructions]

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