' Apple iPhone 4 Support | Verizon Wireless
Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 4
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Apple® iPhone® 5c
DROID MAXX by MOTOROLA
Samsung Galaxy Note® 4
Apple® iPad® 2
Apple® iPhone® 5
Apple® iPhone® 4s
Samsung Convoy™ 3
LG G3
Apple® iPhone® 4
Samsung Galaxy Core Prime™
Droid Turbo by Motorola
Verizon Ellipsis™ 7
Samsung Galaxy S® III
Droid Turbo in Ballistic Nylon
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Note® 3
LG G2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Ellipsis™ 8
DROID RAZR M by MOTOROLA
Samsung Galaxy S® 6 edge
Samsung Network Extender
LG Cosmos™ 3
DROID MINI by MOTOROLA
Jetpack® MiFi® 6620L
LG G4™
HTC One® (M8)
Sony Xperia® Z3v
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
LG Revere® 3
Brigadier™ by Kyocera
LG Extravert™ 2
Verizon Wireless Home Phone
Pantech 4G LTE Global USB Modem UML290
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Note® II
Galaxy Note® Edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Gusto® 3
Nokia Lumia 928
Samsung Galaxy S® 4 mini
LG G Vista
Verizon 4G LTE Broadband Router with Voice
Moto X™ by Motorola
Moto X™ (2nd Gen.)
Casio G'zOne Ravine® 2
DuraXV
HTC One®
Samsung Brightside™
Casio G'zOne Commando®
LG Optimus Exceed™ 2
Ellipsis™ Jetpack® MHS800L
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
HTC One M9
Samsung Gusto® 2
G Pad™ 7.0 LTE
Moto G™ by Motorola
DROID DNA by HTC
DROID RAZR MAXX HD by MOTOROLA
Samsung Galaxy J1™ Prepaid
DROID RAZR by MOTOROLA
Nokia Lumia 822
DROID RAZR HD by MOTOROLA
Samsung Convoy™ 2
LG Exalt™
Lucid™3 by LG
Samsung Galaxy S® III mini
Samsung Intensity® II
Verizon 4G LTE USB Modem UML295
Nexus 6™
Samsung Intensity® III
Gear S®
DROID RAZR MAXX by MOTOROLA
Transpyre™ Prepaid
Nokia Lumia Icon
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Moto E™ Prepaid
LTE Internet (Installed)
BlackBerry® Bold™ 9930 smartphone
GizmoPal™
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (10.1)
iPad® Air 2
Microsoft Lumia 735
LG Cosmos™ 2
Samsung Illusion™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
DROID Eris by HTC
LG Octane™
DROID 4 by MOTOROLA
Samsung Convoy™
LG Revere®
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Lucid™2 by LG
Verizon 4G LTE USB Modem 551L
BlackBerry® Z10 smartphone
Lucid™ by LG
LG Revere® 2
G Pad™ 10.1 LTE
Blackberry Classic
HTC One® remix
Samsung Gusto®
HTC Desire® 612
BlackBerry® Z30 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG enV®3
LG Cosmos™
HTC One® (M8) for Windows®
Apple® iPad® Air™
Windows Phone 8X by HTC
Samsung Galaxy Stellar™
DROID BIONIC by MOTOROLA
HTC One® max
Samsung Haven™
Enact™ by LG
Verizon Wireless AirCard® 595
BlackBerry® Q10 smartphone
Hydro ELITE by KYOCERA
Galaxy Nexus by Samsung
Samsung Galaxy™ Stratosphere™ II
LG Accolade™
Pantech Perception™
Samsung Galaxy Tab® S
LG Extravert™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
DROID INCREDIBLE 2 by HTC
Verizon 4G LTE Broadband Router
Verizon SureResponse®
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab®
Casio G'zOne Ravine®
Samsung Galaxy Tab® 4 (8.0)
Apple® iPad® mini
iPad® mini 3
Samsung Galaxy Tab® 2 (10.1)
DROID INCREDIBLE 4G LTE by HTC
Samsung Galaxy Note® Pro
Moto X™ - Designed by You (2nd Generation)
DROID X2 by MOTOROLA
DROID X by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Lancet™
Samsung Galaxy™ Stratosphere™
Spectrum™ 2 by LG
Pantech Jest™ 2
Luge™ by Motorola Prepaid
Samsung Knack™
Samsung Intensity®
LG enV® TOUCH
Apple® iPad® with Wi-Fi + 4G
DROID 3 by MOTOROLA
Google Nexus 7
Motorola Barrage™
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Legend™
THUNDERBOLT™ by HTC
LG VX8300
LG 4G LTE USB Modem VL600
Samsung SCH-u340
Apple® iPad® with Retina display
LG Cosmos™ Touch
Pantech Hotshot™
Motorola MOTO™ W755
Samsung Fascinate™
LG enV®2
LG G Pad™ X8.3
DROID by MOTOROLA
Moto X™ - Designed by You
HTC Rezound™
Apple® iPad® mini with Retina display
Pantech Breakout™
Motorola RAZR V3m
Samsung ATIV SE™
Motorola XOOM™ 4G LTE
Casio G'zOne Boulder®
DROID INCREDIBLE by HTC
Samsung ATIV Odyssey™
DROID CHARGE by SAMSUNG
Intuition™ by LG
Samsung Alias™ 2
Nokia 2366i
Verizon MiFi™2200 Intelligent Mobile Hotspot
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Marauder™
Verizon Wireless USB760 Modem
LG VX5500
BlackBerry® Bold™ 9930 smartphone without camera
LG Migosm
LG Optimus Exceed™ Prepaid
Nokia 6256i
Dell™ Vostro™ V13 Laptop
Samsung Galaxy Note® 10.1 2014 Edition
Samsung Smooth™
Samsung Galaxy Note® 10.1
LG VX8360
HTC Rhyme™
Samsung Galaxy Tab® (10.1)
Casio G'zOne Brigade®
Casio G'zOne Rock™
Nokia Lumia 2520
LG VX5400
Samsung Alias™
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
LG Terra™
Spectrum™ by LG
LG Optimus Zone™
Sony Xperia® Z2
HTC Desire® 526 Prepaid
Pantech PN-215
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® 4
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Reality™
LG Vortex™
Apple® iPad®
BlackBerry® Tour™ 9630 smartphone
Pantech Crux™
Verizon Wireless UM175 USB Modem
Motorola RAZR V3m in Gray
Motorola MOTO™ VU204
Motorola W385
Revolution™ by LG
LG Ally™
Verizon Converged VOIP Device
LG VX8350
DROID XYBOARD 8.2 by MOTOROLA
LG Chocolate® Touch
BlackBerry® Curve™ 9330 smartphone
LG Enlighten®
Casio G'zOne Ravine® 2 Non-Camera
Samsung Galaxy Tab® (7.7)
Samsung SCH-u410
Verizon Wireless USB720 Modem
Motorola MOTOKRZR K1m
Delphi Connect
Blackberry Classic Non-Camera
DROID PRO by MOTOROLA
LG Dare™
Motorola Adventure™ V750
Pantech Caper™ Prepaid
BlackBerry® Torch™ 9850 smartphone
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless CDM8975
Casio EXILIM
Verizon Wireless G'zOne Type-S
Verizon Wireless Escapade®
Sony Xperia® PLAY
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Curve™ 8530 smartphone
LG Voyager™
Samsung Juke
Pantech PN-210
HTC Trophy™
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® 8830 World Edition smartphone
Samsung Continuum™
G'zOne Boulder™ Black and Silver
BlackBerry® Curve™ 9370 smartphone
LG VX5300
LG enV®
Verizon Wireless UM150 USB Modem
Nokia 6015i Prepaid
Samsung SCH-u430
Verizon Wireless Salute™
Samsung Zeal™
HP® Mini 1151NR Netbook
LG VX5200
Verizon Wireless PC5750 PC Card
Samsung Rogue™
LG Chocolate®
Nokia 2705 Shade™ Non-Camera
Motorola W315
Verizon Wireless USB727 Modem
Samsung SCH-u540
Jest™
Samsung Galaxy Camera®
Motorola Entice™
Verizon Wireless Razzle™
Motorola RAZR V3c
Motorola V325i
BlackBerry® Curve™ 9310 smartphone
Motorola E815
Motorola XOOM™
Samsung SCH-a650
Lumia 2520 Prepaid
Samsung SCH-a930
LG VX6100
LG VX8700
LG Clout™
Motorola MOTO Q™ 9c
Motorola Rival™
LG Chocolate® 3
Gateway® LT2016u Netbook
Motorola MOTO™ Z6c World Edition
LG VX3200
HP® Pavilion dm1-3010nr Notebook
LG Glance™
Samsung SCH-u550
Sierra Wireless AirCard® 555D
Verizon Wireless Adamant™
Motorola CITRUS™
LG Versa™
Samsung SCH-a670
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung SCH-a870
Motorola V325
Sharp KIN™ ONE
Motorola DEVOUR™ with MOTOBLUR™
LG Fathom®
Samsung Omnia® II
Samsung Gleam®
Samsung Trance™
LG VX4500
LG VX4650
Samsung Glyde™
HP® Mini 311-1037NR Netbook
Verizon Wireless G'zOne Type-S Push to Talk without Camera
DROID R2D2 by MOTOROLA
LG VX8100
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Pantech PN-820
Nokia 7705 Twist™
Samsung Gem™
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Motorola Krave™ ZN4
Verizon Wireless PN-300
Samsung SCH-a950
Samsung N150 Netbook
Samsung Renown™
Samsung Sway™
HTC® Ozone™ with TALKS™ for Verizon Wireless
BlackBerry® 7250
Verizon Wireless CDM8950
Nokia 7205 Intrigue™
Motorola V60s
Nokia 6215i
Verizon MiFi® 4G LTE Global USB Modem U620L
Nokia 6205
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
Samsung SCH-i760
Motorola V276
HTC Merge®
Kyocera KX414
Sharp KIN™ TWOm
Verizon Wireless V740 ExpressCard
LG VX9400
Kyocera 7135 Smartphone
LG Chocolate®
Samsung FlipShot®
Kyocera KPC650
Kyocera SE47
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung i700 Pocket PC
LG V
Verizon AD3700 Global USB Modem
Motorola Rapture™ VU30
Motorola V710
Samsung SCH-a310
Motorola V120e
Motorola MOTOSLVR L7C
Samsung Omnia®
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Nokia 2705 Shade™
HP® Mini 210-1076NR Netbook
Kyocera KWC 2325 Prepaid
Verizon Wireless CDM 7075
Kyocera K323
Kyocera KX1v
Sharp KIN™ TWO
LG VENUS™
Motorola Q™
Samsung i600 Smartphone
Nokia 2605 Mirage
Samsung SCH-a610
Kyocera KWC 2325
Verizon Wireless Blitz® Prepaid
Samsung SCH-a970
Nokia 6315i
Samsung SCH-a850
BlackBerry® 7750
Motorola V265
Samsung SCH-a795
Nokia 3589i
Samsung SCH-a530
Nokia 2285
Verizon Wireless USB1000 Global USB Modem
SCH-u410 Prepaid
Motorola C333
Samsung SCH-a790
Motorola V60p
Samsung SCH-a990
Nokia 2128i
Nokia 6236i
Verizon Wireless U630 PC Card
Motorola MOTO Q™ music 9m
Motorola T720
Motorola MOTORIZR Z6tv
Verizon KPC680 ExpressCard®
Motorola V65p
Verizon Wireless V620
Kyocera KX2
Kyocera K404
Verizon Wireless V640
Samsung SCH-i730
HTC Touch Pro™
Samsung SCH-a630
Motorola V276 Prepaid
LG VX10
Samsung SCH-n330
Motorola V325xi
Samsung Saga™
Verizon Wireless XV6600 without Camera
Motorola T300p
Nokia 6305i
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola C343
Motorola T730
Sharp KIN™ ONEm
Kyocera KX444
LG VX4700
Samsung SCH-a890
Samsung SCH-i830
HTC Apache XV6700

Activation & Initial Setup

Activating iPhone 4 16GB and 32GB
[How to Use Guide]
Activating iPhone® 4 16GB and 32GB
Activation and Setup Guide for Apple iPhone 4s and iPhone 4 8 GB - New Customers
[How to Use Guide]
Activation and Setup Guide for Apple® iPhone® 4s and iPhone® 4 8 GB.
Activation and Shipping Guide: iPhone® 5, 4S or 4
[How to Use Guide]
Instructions on activating a replacement iPhone® 5, 4S or 4 and shipping your defective device back to us.
Apple® Article - Get help activating your iPhone
[Device-Specific Instructions]
If you see an error message when trying to activate an iPhone, view this info.
Apple® Article - How to set up your iPhone, iPad, or iPod touch as a new device
[Device-Specific Instructions]
To learn how to erase all of the data on your Apple device then set it up as a new device or restore it from iCloud or iTunes backups, view this info.
Apple iOS Support
[How to Use Guide]
Email and Web for Smartphone Download & Set Up Instructions
[PDF]
Instructions for setting up email on your Smartphone.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Setting Up Apple iPhone 4s and iPhone 4 8 GB
[How to Use Guide]
If you purchased and activated an Apple® iPhone® 4s or iPhone® 4 8 GB in a Verizon Wireless store, refer to the steps below to complete setup of your device and get an Apple ID.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Apple® Article - Manage Content Manually on Your iPhone, iPad, and iPod
[Device-Specific Instructions]
To learn how to manually manage content for quick syncing of specific items, view this info.
Apple iPhone FAQs
[FAQs]
Learn about using iPhone on the Verizon Wireless network, including info on different iPhone models, iTunes®, Visual Voicemail and more.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.
Display Icons - Apple iPhone 4
[Device-Specific Instructions]
Display Icons - Apple® iPhone® iOS 6
[Device-Specific Instructions]
iPhone 4. Verizon. It Begins. FAQs
[FAQs]
Learn about transferring your contacts, your Voice Mail and more for your new iPhone 4.
iPhone 4. Verizon. It Begins. FAQs
[FAQs]
Learn what to do as an existing Verizon Wireless customer before you activate your iPhone 4.
iPhone 4. Verizon. It Begins. FAQs
[FAQs]
Learn how to save your existing voice mail messages before changing to iPhone 4.
iPhone 4. Verizon. It Begins. FAQs
[FAQs]
Learn about your Voice Mail when you switch to Verizon Wireless with iPhone 4 as an existing iPhone user.
Notification Center - Apple® iPhone® 4
[Device-Specific Instructions]
Prepaid Certified Pre-Owned iPhone 4s and iPhone 4 FAQs
[FAQs]
Learn about the Prepaid Certified Pre-Owned iPhone 4, including what plans are required and how to buy it.

Battery & Power

Battery Inserting/Removing - Apple® iOS
[Device-Specific Instructions]
Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - No Power - Apple®
[Device-Specific Instructions]
Battery Overview - Apple® iPhone® 4
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Extend Battery Life - Apple® iOS
[Device-Specific Instructions]
Restart/Soft Reset - Apple® iPhone® 4
[Device-Specific Instructions]
A restart (soft reset) can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step...
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Apple® Article - iOS: Supported Bluetooth profiles
[Device-Specific Instructions]
To learn the differences in Bluetooth-profile support for different Apple devices, view this info.
Bluetooth® Discovery Mode - Macintosh OS X
[Device-Specific Instructions]
Bluetooth® On/Off - Apple® iPhone® 4
[Device-Specific Instructions]
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...
Windows Phone 8X - Bluetooth Car Kit
[PDF]
Windows Phone 8X Bluetooth Car Kit Support for Verizon Wireless Subscribers.

Calendar

Reminders - Apple® iPhone® 4
[Device-Specific Instructions]

Calling & Dialing

Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Dial a Number - Apple® iPhone® 4
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Place a Conference Call - Apple® iPhone® 4
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Voice Dial - Apple® iPhone® 4
[Device-Specific Instructions]

Camera, Photos & Videos

Camera Settings - Apple® iPhone® 4
[Device-Specific Instructions]
Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Play a Video - Apple® iPhone® 4
[Device-Specific Instructions]
Unable to Sync with iTunes - Photos
[Device-Specific Instructions]

Contacts

Add a Contact - Apple® iPhone® 4
[Device-Specific Instructions]
Delete a Contact - Apple® iPhone® 4
[Device-Specific Instructions]
Edit a Contact - Apple® iPhone® 4
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Data

Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Fetch New Data - Apple iPhone 4
[Device-Specific Instructions]
Optimize Data Usage - Apple® iPhone® 4
[Device-Specific Instructions]
Turn Data On/Off - Apple® iPhone® 4
[Device-Specific Instructions]
Turn Data Roaming On/Off - Apple iPhone 4
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Apple® iPhone® 4
[Device-Specific Instructions]

Device ID & Info

Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Signal Strength - Apple® iPhone® 4
[Device-Specific Instructions]
View Mac Address - Apple® iPhone® 4
[Device-Specific Instructions]
View Phone Information - Apple® iPhone® 4
[Device-Specific Instructions]
View PRL/ERI - Apple® iPhone® 4
[Device-Specific Instructions]

Device Search

Apple® Article - iOS: Search with Spotlight
[Device-Specific Instructions]
To use Spotlight to search for content on your Apple device, swipe down on your home screen to reveal the search field. View this info for more Spotlight functionality.
Spotlight Search - Apple® iPhone® 4
[Device-Specific Instructions]

Device Settings

Allow App Usage - Apple iPhone 4
[Device-Specific Instructions]
If you'd like to allow access to apps or can't see app icons, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Apple® Article - Use Continuity to connect your iPhone, iPad, iPod touch, and Mac
[Device-Specific Instructions]
Continuity allows seamless movement between your iPhone, iPad, and Mac, or when using them together.
Backlight - Apple® iPhone® 4
[Device-Specific Instructions]
Control Center - Apple® iPhone® 4
[Device-Specific Instructions]
Control Center Settings - Apple® iPhone® 4
[Device-Specific Instructions]
Do Not Disturb On/Off - Apple® iPhone® 4
[Device-Specific Instructions]
Restrict App Usage - Apple® iPhone® 4
[Device-Specific Instructions]
If you'd like to restrict access to apps and hide app icons, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Set Up Printing - Apple® iPhone® 4
[Device-Specific Instructions]

Email/Gmail

Apple® Article - Archive your Gmail messages
[Device-Specific Instructions]
To learn about archiving messages so you can store messages you're done with but don't want to delete, view this info.
Apple® Article - iOS: Configuring additional outgoing mail servers
[Device-Specific Instructions]
If you're unable to use the default outgoing SMTP mail server to send email messages, view this info.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete an Email Message - Apple® iPhone® 4
[Device-Specific Instructions]
Email Account Settings (Personal POP/IMAP) - Apple® iPhone® 4
[Device-Specific Instructions]
This info is helpful if you need assistance with your personal (POP/IMAP) email settings and locating common email server addresses for your iPhone 4. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Email and Web for Smartphone Download & Set Up Instructions
[PDF]
Instructions for setting up email on your Smartphone.
Remove an Email Account - Apple® iPhone® 4
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Email Messages - Apple® iPhone® 4
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.

Google Backup & restore

GPS & Location Based Services

Add Layers (Maps) - Apple® iPhone® 4
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
GPS Location - Apple® iPhone® 4
[Device-Specific Instructions]
Reminders - Apple® iPhone® 4
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

GPS & Location Based Services

Home Screen

Lock/Unlock Screen Portrait Orientation Mode - Apple® iPhone® 4
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Home Screen Panels - Apple® iPhone® 4
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - Apple® iPhone® 4
[Device-Specific Instructions]
Apple® Article - iOS: Setting up VPN
[Device-Specific Instructions]
Browser Cookies On/Off - Apple® iPhone® 4
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your device, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Apple® iPhone® 4
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Edit a Browser Bookmark - Apple® iPhone® 4
[Device-Specific Instructions]
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
JavaScript Settings - Apple® iPhone® 4
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Browser History - iOS
[Device-Specific Instructions]
Web Browser - Apple® iPhone® 4
[Device-Specific Instructions]
Websites - Apple® iPhone® 4
[Device-Specific Instructions]

Keyboard

Apple® Article - Use AssistiveTouch on your iPhone, iPad, or iPod touch
[Device-Specific Instructions]
If you're unable to perform certain gestures on your iOS device, like a pinch or multi-finger swipe, view this info on AssistiveTouch.
Keyboard Settings - Apple® iPhone® 4
[Device-Specific Instructions]

Language

Language Selection - Apple® iPhone® 4
[Device-Specific Instructions]

Memory/Storage

Check Memory - Apple® iPhone® 4
[Device-Specific Instructions]
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Personal HotSpot Settings - Apple® iPhone® 4
[Device-Specific Instructions]
To change Personal Hotspot settings, like the Wi-Fi password, on your device, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Set Up Personal HotSpot - Apple® iPhone® 4
[Device-Specific Instructions]
To setup or activate the hotspot on your device for use as an Internet/Wi-Fi connection, follow these instructions. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Turn Personal HotSpot On/Off - Apple® iPhone® 4
[Device-Specific Instructions]
This shows how to turn the hotspot feature, which enables your device to be used as an Internet connection for other devices, on or off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Music

Apple® Article - Sync your iPhone, iPad, and iPod with iTunes using USB
[Device-Specific Instructions]
Use iTunes to sync media (e.g., movies, music, etc.) on your iPod, iPhone, or iPad with your computer.
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Apple® iPhone® 4
[Device-Specific Instructions]

Navigating & Multitasking

Apple® Article - Family Sharing
[Device-Specific Instructions]
Apple® Article - Family Sharing and Apple IDs for Kids
[Device-Specific Instructions]
To create Apple IDs and manage Family Sharing accounts for children under 13, view this info.
Apple® Article - iOS: Switch Control helps you navigate your iOS device
[Device-Specific Instructions]
To learn how to control your iOS device using a single switch or multiple switches view this info on Switch Control.
Recently Used Apps - Apple® iPhone® 4
[Device-Specific Instructions]
To view, open and close recently used apps, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Operating System & Software

Install System Updates - iTunes®
[Device-Specific Instructions]
iOS Updates - Apple® iPhone® 4
[Device-Specific Instructions]
This provides instructions for updating the software/iOS on your iPhone. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Restarting the Operating System - Macintosh
[Device-Specific Instructions]
Software Update: Apple® iPhone® 4
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple® iPhone® 4.
Update Carrier Settings - Apple® iPhone® 4
[Device-Specific Instructions]

Sounds, Volume & Audio

Do Not Disturb On/Off - Apple® iPhone® 4
[Device-Specific Instructions]
Set Ringtones - Apple® iPhone® 4
[Device-Specific Instructions]
Speakerphone - Apple® iPhone® 4
[Device-Specific Instructions]
Turn Silent Mode On/Off - Apple® iPhone® 4
[Device-Specific Instructions]
Vibrate Mode - Apple® iPhone® 4
[Device-Specific Instructions]
Volume Controls - Apple® iPhone®
[Device-Specific Instructions]

Text & Multimedia Messaging

Apple® Article - iOS: Using Messages
[Device-Specific Instructions]
Apple® Article - iPhone: SMS messages may display incorrectly on other devices
[Device-Specific Instructions]
If lengthy SMS messages are split into multiple parts or appear out of order, received messages contain additional or unexpected characters or if text displays with upside-down question marks, view this info.
Auto Signature - Apple® iPhone® 4
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Determining Message Type - Apple iOS
[Device-Specific Instructions]
Garbled Message - iOS
[Device-Specific Instructions]
Group Messaging - Apple® iPhone® 4
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05
MMS Messaging On/Off - Apple® iPhone® 4
[Device-Specific Instructions]
If you're unable to send/receive picture messages, checking your MMS messaging settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Picture / Video Messaging email address
[Device-Specific Instructions]
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Turn iMessage On/Off - Apple® iPhone® 4
[Device-Specific Instructions]
If you've recently changed OS types (Apple, Android, Windows, BlackBerry) or are unable to send/receive text messages on your iPhone or messages from other iPhones aren't blue (iMessages), this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

Apple® Article - About File Sharing on iPhone, iPad, and iPod touch
[Device-Specific Instructions]
To learn about copying files between your computer and apps on your iOS devices that work with File Sharing, view this info.

Visual & Hearing Accessibility

Reduce Motion Setting - Apple® iPhone® 4
[Device-Specific Instructions]
TTY Settings On/Off- Apple® iPhone® 4
[Device-Specific Instructions]

Wallpapers/Theme

Wallpaper - Picture - Apple® iPhone® 4
[Device-Specific Instructions]

Wi-Fi & Network

Add a Wi-Fi Network - Apple® iPhone® 4
[Device-Specific Instructions]
Apple® Article - iOS: Setting up VPN
[Device-Specific Instructions]
Remove Wi-Fi Connection - Apple® iPhone® 4
[Device-Specific Instructions]
Reset Network Settings - Apple® iPhone® 4
[Device-Specific Instructions]
If you can't connect to the Internet or send/receive emails and messages (text/picture/video) on your device, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Apple® iPhone® 4
[Device-Specific Instructions]

Still Have Questions?


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