iPhone 4s

Apple® iPhone® 4s Support

Find device-specific support and online tools for your Apple iPhone 4s.
Select Your Device
Apple® iPhone® 6 Plus Support
Apple® iPhone® 6 Support
Apple® iPhone® 5 Support
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 4s Support
DROID RAZR M by MOTOROLA
Apple® iPhone® 5s Support
Apple® iPhone® 4 Support
Apple® iPhone® 5c Support
Samsung Galaxy Note® 4
Samsung Galaxy S® III
DROID MAXX by MOTOROLA
LG G2
Droid Turbo in Ballistic Nylon
Samsung Galaxy Note® 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
DROID MINI by MOTOROLA
LG Cosmos™ 3
Verizon Ellipsis™ 7
HTC One® (M8)
Pantech 4G LTE Global USB Modem UML290
LG Revere® 3
Verizon Ellipsis™ Jetpack®
Samsung Convoy™ 3
DROID RAZR MAXX by MOTOROLA
Samsung Gusto® 3
Samsung Network Extender
LG G Pad 8.3 LTE
Nokia Lumia 928
Nokia Lumia Icon
LG Extravert™ 2
HTC One®
DROID ULTRA by MOTOROLA
Verizon Wireless Home Phone
Moto X™ by Motorola
DROID RAZR by MOTOROLA
Samsung Galaxy S® 4 mini
DROID RAZR MAXX HD by MOTOROLA
LG Exalt™
Samsung Galaxy Note® II
Brigadier™ by Kyocera
Casio G'zOne Commando® 4G LTE
Casio G'zOne Commando®
Samsung Brightside™
Jetpack® MiFi® 6620L
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
DROID DNA by HTC
BlackBerry® Bold™ 9930 smartphone
Lucid™ by LG
DROID 4 by MOTOROLA
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity® III
DROID RAZR HD by MOTOROLA
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Lucid™3 by LG
Apple® iPad® Air™ Support
BlackBerry® Z10 smartphone
Windows Phone 8X by HTC
Apple® iPad® 2 Support
LG Optimus Exceed™
BlackBerry® Q10 smartphone
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DROID INCREDIBLE 4G LTE by HTC
Verizon 4G LTE USB Modem UML295
Verizon 4G LTE USB Modem 551L
iPad® Air 2 Support
Samsung ATIV SE™
Samsung Galaxy Stellar™
Casio G'zOne Ravine® 2
Samsung Convoy™ 2
LG Cosmos™ 2
DROID X by MOTOROLA
Enact™ by LG
Samsung Intensity® II
DROID BIONIC by MOTOROLA
Galaxy Nexus by Samsung
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DROID INCREDIBLE 2 by HTC
LG Octane™
HTC One® (M8) for Windows®
Sony Xperia® Z3v
Lucid™2 by LG
HTC Rezound™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless USB760 Modem
HTC One® remix
LG G Vista
Pantech Hotshot™
LG Cosmos™
LG Extravert™
Ellipsis™ 8
LG Revere® 2
BlackBerry® Z30 smartphone
Samsung Gusto®
Hydro ELITE by KYOCERA
LG 4G LTE USB Modem VL600
LG Revere®
Samsung Convoy™
Samsung Galaxy™ Stratosphere™ II
LG enV®2
THUNDERBOLT™ by HTC
LG enV®3
Spectrum™ 2 by LG
DROID INCREDIBLE by HTC
Sony Xperia® Z2
HTC Rhyme™
Samsung Haven™
Moto X™ - Designed by You
Pantech Marauder™
DROID X2 by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID CHARGE by SAMSUNG
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Casio G'zOne Boulder®
Pantech Breakout™
Apple® iPad® mini Support
LG VX8300
Samsung Illusion™
DROID 3 by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
Motorola RAZR V3m
Pantech Perception™
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Verizon 4G LTE Broadband Router
Intuition™ by LG
LG Optimus Zone™
HTC One® max
Motorola MOTO™ W755
Verizon Wireless USB720 Modem
Apple® iPad® with Wi-Fi + 4G Support
Google Nexus 7
LG Cosmos™ Touch
Motorola Barrage™
Samsung Galaxy Tab® 4 (8.0)
Spectrum™ by LG
Jest™
Samsung Galaxy Note® Pro
Luge™ by Motorola Prepaid
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® S
Nokia Lumia 2520
LG VX5500
BlackBerry® Curve™ 9330 smartphone
HTC Desire® 612
Verizon SureResponse®
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
Verizon Wireless AirCard® 595U USB Modem
LG enV® TOUCH
Samsung Galaxy Legend™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® 4 (10.1)
Samsung SCH-u340
Samsung ATIV Odyssey™
DROID by MOTOROLA
Apple® iPad® mini with Retina display Support
Samsung Intensity®
Apple® iPad® with Retina display Support
Pantech Crux™
Samsung Galaxy Tab®
Samsung Alias™ 2
LG VX8360
Samsung Knack™
BlackBerry® Tour™ 9630 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
LG Migosm
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
LG Chocolate® Touch
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless PC5750 PC Card
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
LG Vortex™
DROID PRO by MOTOROLA
LG Ally™
iPad® mini 3 Support
LG Enlighten®
Casio G'zOne Rock™
Sony Xperia® PLAY
LG Voyager™
LG VX8350
LG VX5400
Dell™ Vostro™ V13 Laptop
Gear S™
Casio G'zOne Brigade®
Delphi Connect
LG Clout™
BlackBerry® Curve™ 8330 smartphone
LG VX5200
LG enV®
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® 3
LG VX5300
BlackBerry® Bold™ 9930 smartphone without camera
LG VX8700
LG VX3300
LG Dare™
Casio EXILIM
BlackBerry® Curve™ 9310 smartphone
HP® Pavilion dm1-3010nr Notebook
BlackBerry® Pearl™ Flip 8230 smartphone
Gateway® LT2016u Netbook
LG VX6100
LG Chocolate®
LG VENUS™
LG VX8100
LG VX9400
HP® Mini 311-1037NR Netbook
BlackBerry® 8830 World Edition smartphone
LG VX3100
LG Fathom®
LG VX3200
LG VX6000
Compaq® Mini CQ10-688nr Netbook
LG VX8600
HP® Mini 110-1046NR Netbook
LG Glance™
LG Versa™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX3450
LG VX4500
Kyocera KX414
Kyocera KX444
LG VX4650
LG V
Kyocera K323
Kyocera SE47
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
LG Decoy®
Motorola Entice™
Motorola V276
Motorola V325
Verizon Wireless PN-300
Samsung SCH-a630
LTE Internet (Installed)
LG Chocolate®
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
Verizon Wireless USB760 Modem
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola E815
Kyocera KPC650
Motorola MOTO Q™ music 9m
Kyocera KX1v
Nokia 6256i
Motorola T720
LG VX10
Sharp KIN™ ONE
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Samsung SCH-a850
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
GizmoPal™
Samsung SCH-u620
Motorola Adventure™ V750
Pantech PN-820
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Motorola Q™
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Nokia 2605 Mirage
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Motorola Rival™
LG Optimus Exceed™ 2
Motorola V325i
Samsung Alias™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Samsung Galaxy Tab® (10.1)
Samsung SCH-a670
Samsung SCH-a650
Samsung Omnia® II
LG VX4600
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Jest™ 2
BlackBerry® 7750
Kyocera 7135 Smartphone
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Saga™
Motorola C333
Samsung Reality™
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Kyocera K404
Motorola V710
Nokia 7705 Twist™
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Sierra Wireless AirCard® 580
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
DROID XYBOARD 10.1 by MOTOROLA
Nokia 2128i
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
Samsung Galaxy Camera®
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Motorola V60s
Sharp KIN™ TWOm
Sharp KIN™ ONEm
Nokia 2285
Lumia 2520 Prepaid
Motorola V120e
Sierra Wireless AirCard® 555D
HTC Merge®
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Motorola XOOM™ 4G LTE
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Samsung Galaxy Note® 10.1 2014 Edition
DROID Eris by HTC
Samsung SCH-a870
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung SCH-i730
Samsung Rogue™
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
Samsung SCH-u550
BlackBerry® 7250
Verizon Wireless USB1000 Global USB Modem
LG VX4700
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
Pantech PN-210
Motorola RAZR V3c
Samsung Gem™
Verizon Wireless V740 ExpressCard
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Apple® iPad® Support
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot Support
Pantech PN-215
Motorola V65p

iPhone® 4 and iPhone 4s FAQs

[FAQs]

New & Existing Customer Eligibility
  1. Can I transfer my service from my current wireless service provider to Verizon Wireless?

    Yes, if your number is portable, you can bring your existing number from your current wireless or landline service provider to Verizon Wireless. To check if you're eligible to port, or to check the status of a current port request, go to the Keep Your Number page.



  2. Should I cancel my existing service before porting?

    No. Your number must remain active. Canceling your service prior to porting will prevent you from keeping your number.

    Note: You may be responsible to your old service provider for any contractual requirements and applicable charges, including an early termination fee, on your old account.



  3. How long will it take to port my number?

    Wireless to wireless ports generally should take no more than three hours to one day, but could take longer. Landline to wireless ports generally should take no more than four days, but could take longer.

    Note: Processing time may vary depending on the complexity of the port, existing volumes between carriers and your old service provider.



  4. How will I know when the port in to Verizon Wireless is complete?

    We will send a free text message to your device notifying you that your new service is fully activated.



  5. Do I need to sign up for a 2-year agreement when purchasing iPhone 4 or iPhone 4s?

    When purchasing iPhone 4 or iPhone 4s at the 2-year promotional price, a new agreement is required. However, you will also have the option to purchase iPhone 4 or iPhone 4s at full retail price, which will not require you to sign a long-term agreement.

    Note: Activation on a month-to-month agreement is required when purchasing iPhone 4 or iPhone 4s at full retail price.



  6. If I'm an existing Verizon Wireless customer and not currently eligible for an upgrade, will Verizon Wireless offer any special programs to allow upgrades to iPhone 4 or iPhone 4s at a reduced price?

    If you are not eligible to upgrade, you cannot upgrade at promotional pricing, but you can pay full retail price and upgrade your device. In addition, you may be able to take advantage of the Verizon Wireless Trade-In Program, which allows you to get value for your used device.

     

    Using the Device Recycling Program Website, you can determine in a few simple steps whether your used device has value, and if so, you can send the device in to receive a Verizon Wireless gift card.



Pricing
  1. Are there minimum service and data pricing requirements when purchasing iPhone 4 or iPhone 4s?

    Yes, to purchase iPhone 4 or iPhone 4s, you will need to subscribe to a data package of $30 or higher.



  2. Can I upgrade from another Smartphone to iPhone 4 or iPhone 4s and keep my existing service and data pricing?

    Effective June 28, 2012, you won't be able to upgrade to a new phone at a discounted price and keep an Unlimited Data package if you have one. You'll need to choose from a calling plan with a new data package or The MORE Everything Plan . If you don t have an Unlimited Data package, when you upgrade to a new phone at discounted pricing, you can keep your existing plan or select from one of the current plans available.

    If having an Unlimited Data package is important to you, you have the option to keep it and pay full retail price for a new phone.



Purchase
  1. I currently have iPhone 4 or iPhone 4s with AT&T. Can I keep my existing version of iPhone 4?

    No, you will need an iPhone 4 or iPhone 4s that works on the Verizon Wireless network. You may consider taking advantage of the Verizon Wireless Trade-In Program, which allows you to get value for your used device.

    Using the Trade-In Program website, you can determine in a few simple steps whether your used device has value and, if so, send the device in to receive a Verizon Wireless gift card.



  2. If I purchase iPhone 4 or iPhone 4s from Verizon Wireless, can I use it on another carrier's network?

    The CDMA versions of iPhone 4 and iPhone 4s are configured to work only with the wireless services of Verizon Wireless.



  3. Can I upgrade to an iPhone 4 or iPhone 4s even though I am not eligible to upgrade?

    If you are not eligible to upgrade, you cannot upgrade at promotional pricing today, but you can pay full retail price and upgrade your device.



  4. Can I go to an Apple Store® to purchase and activate iPhone 4 or iPhone 4s?

    Yes, you can visit an Apple Retail Store to purchase and activate iPhone 4 or iPhone 4s. However, prior to visiting, please make sure to check your upgrade eligibility if you are an existing Verizon Wireless customer.



  5. Where is the closest store where I can purchase iPhone 4 or iPhone 4s?

    Refer to the store locators below to find the store nearest you:



  6. If I've already ordered iPhone 4 or iPhone 4s, how do I check the status of my order?

    You can check your order status a couple ways:

    1. Visit verizonwireless.com/orderstatus.
    2. Call (800) 922-0204 and select the Order Status option. You will be asked to enter your Order Reference Number listed in the confirmation email.
    3. If you are a business customer who order through My Business Account or Verizon Enterprise Center, you may check your order status through those same online services.


Content Transfer
  1. Will my existing voice mail transfer over when I activate iPhone 4 or iPhone 4s?

    No, all existing voice mail messages will be lost when transferring over to iPhone 4 or iPhone 4s. Refer to the iPhone 4 and iPhone 4s - Saving Your Existing Voice Mail page for more details and for step-by-step instructions on how to save your existing voice mail.

    Note: Existing Verizon Wireless iPhone users switching to another Verizon Wireless iPhone will not have their voice mail deleted.



iPhone 4 / iPhone 4S and iTunes
  1. Will iPhone 4 and iPhone 4s work on Verizon Wireless' 3G or 4G LTE network?

    iPhone 4 and iPhone 4s will run on our 3G network the largest and most reliable 3G network in the country.



  2. Do I need iTunes® to set up iPhone 4 or iPhone 4s?

    Yes, you need to use iTunes version 10.5 or higher to set up iPhone 4 or iPhone 4S for the first time. It is highly recommended to check for iTunes updates prior to connecting iPhone 4 or iPhone 4s.

    For more information about syncing with iTunes, refer to the Syncing with iTunes page.



  3. If I already have an iTunes® account, can I use it with my new iPhone 4 or iPhone 4s on Verizon Wireless?

    Yes, during set up, you can specify your existing Apple ID.



  4. Will I be able to sync content and iOS apps that I already have in iTunes® to my new iPhone 4 or iPhone 4s?

    Yes, you will be able to sync content and iOS apps that you already have in iTunes to your new iPhone 4 or iPhone 4s.



  5. Will I be able to purchase iPhone 4 or iPhone 4s apps via the App Store℠?

    You can search for, browse, review, purchase and download iOS apps from the App Store directly to iPhone 4 or iPhone 4s. Apps that you download and install from the App Store on iPhone 4 or iPhone 4S are backed up to your iTunes library the next time you sync the device with your computer. When you sync iPhone 4 or iPhone 4S, you can also install apps you ve purchased or downloaded from the iTunes Store on your computer.



  6. Will any Verizon Wireless apps be available on iPhone 4 or iPhone 4s?

    Verizon Wireless apps are not pre-loaded on iPhone 4 or iPhone 4s, however the following apps are currently available in the App Store :

    • My Verizon Mobile
    • VZ Navigator
    • Verizon Cloud
    • NFL Mobile

    We are also working on other apps that will be available through the App Store in the future.

    In order to transfer contacts:

    1. Download and run Verizon Cloud on your current device before receiving iPhone 4 or iPhone 4s.

    2. Once iPhone 4 or iPhone 4s is activated, download Verizon Cloud from the App Store to transfer contacts, photos and videos to iPhone 4 or iPhone 4s over the air.


  7. What happens to any existing apps that I have purchased on my Verizon Wireless device after I switch to iPhone 4 or iPhone 4s?

    Although many of the same apps may be available on iPhone 4 and iPhone 4s, those apps already purchased on your existing device will not be transferred to your iPhone 4 or iPhone 4s.



  8. Does Verizon Wireless carry accessories for iPhone 4 or iPhone 4s?

    Yes, we do.



  9. If I have an iPhone 4 or iPhone 4s on another wireless carrier and switch to an iPhone 4 or iPhone 4s on Verizon Wireless, will all of my accessories be compatible?

    Most accessories should work, however you may find that cases and covers could be different depending on the product manufacturer.



  10. Can I use my iPhone 4 or iPhone 4s while traveling abroad?

    For your iPhone 4s, you can use the device for voice and text in more than 220 countries, with data service in more than 205 countries and 145 countries with 3G speeds. Please be sure to visit a Verizon Wireless store or call Customer Service at (800) 922-0204 to activate your device for global use before traveling internationally.

    For iPhone 4, you can use your device for voice and text in over 40 countries with data service in over 20 countries. When traveling outside of these 40 destinations, the Global Travel program is the perfect short-term solution for the occasional or infrequent global traveler who needs to stay in touch when traveling internationally.

    Please use our International Trip Planner when planning a trip with your iPhone 4 or iPhone 4s. It will provide you with accurate pricing, dialing instructions and other key tips specific to your type of iPhone and the country to which you are traveling.



  11. Can I use Wi-Fi® on iPhone 4 or iPhone 4s while traveling abroad to obtain data connection?

    Yes, you may use Wi-Fi for your data connection to access email, Web browsers, FaceTime and more. Data transmitted over a Wi-Fi connection does not count against your data allowance.



  12. Are iPhone 4 and iPhone 4s HAC (hearing aid compatible) rated?

    At this time, iPhone 4 is HAC rated M4 / T4 and iPhone 4s is under review for HAC rating.



  13. Do iPhone 4 and iPhone 4s have accessibility features?

    Yes, iPhone 4 and iPhone 4s come standard with screen reading technology and other accessibility features. See www.apple.com/accessibility/iphone/vision.html for more details.



Visual Voicemail
  1. How much does Visual Voicemail cost on iPhone 4 and iPhone 4s?

    Visual Voicemail is included in your Verizon Wireless data package.



  2. Can I retrieve my messages without my iPhone 4 or iPhone 4s?

    Yes, to do this:

    1. Dial your mobile number from another location.
    2. Press the # (pound) button.
    3. Enter your password.


  3. Can I receive Visual Voicemail messages on iPhone 4 or iPhone 4s when roaming (domestic and / or international)?

    Yes, you can receive Visual Voicemail messages as long as you are in a Verizon Wireless data coverage area.



  4. Does the iPhone 4 and iPhone 4s Visual Voicemail product support Group Distribution and the Compose / Reply / Forward voicemail features?

    No, these features are not supported within the iPhone 4 or iPhone 4s Voicemail system.



  5. Are iPhone 4 and iPhone 4s Visual Voicemail compatible with CenturyLink™ Voice Messaging service?

    No, iPhone 4s and iPhone4 Visual Voicemail can't be combined with other Voice Mail products we offer, including CenturyLink Voice Messaging.



Support
  1. Where can I find Support information including the user guide for iPhone?

    For Support information about iPhone, go to the Apple® Support website.

    Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.



  2. Where can I find instructions on activating iPhone 4 and iPhone 4s?

    For instructions on activating iPhone 4 16GB and 32GB, refer to the Activating iPhone 4 guide.

    For instructions on activating iPhone 4S, refer to one of the following guides:



  3. Who do I call for Support or general questions?

    For general Support questions, you can contact Customer Service by dialing *611 from your mobile device or (800) 922-0204 from a landline, Monday - Sunday, 6 AM - 11 PM.

    Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the US and other countries.



Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store