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Motorola V60s
Motorola V65p

Initial Activation and Setup - Apple® iPhone® 4

[Device-Specific Instructions]

Caution Caution:

  • If using the Wi-Fi method and a firewall is set up on the computer/Wi-Fi network preventing access to port 443, activation fails.
  • A device with IOS 6 is unable to activate over a cellular connection, only via WiFi or iTunes.
  • If activation is performed with an incorrect Apple ID or different phone number, erase all content and settings then sign in to iTunes with the correct Apple ID while tethered to the computer.
  • To prevent issues with activating or establishing a data connection, verify that the old device is powered off prior to activating the new device.

 

Note Notes:

  • The activation process takes 2-3 minutes.
  • If activating over Wi-Fi, an active Wi-Fi network must be available.
  • If activating OTA, device must be in a Verizon Wireless 3G or LTE area.
  • Verify the device has a charge. If the battery is drained, use the included AC adapter to charge for approximately 15 minutes.

 

Wi-Fi/OTA Activation Method
iTunes Activation Method

 

Wi-Fi/OTA Activation Method

  1. Press the Power button (located on the top-right edge) to power the iPhone on.
  2. Slide the unlock switch right to unlock the device.
  3. Select the language then select the country or region.
  4. Select the Wi-Fi network, enter the Wi-Fi password then tap Join.
    Note If activating via the OTA method, tap Use Cellular Connection.
  5. Select a location services option:
    • Enable Location Services
    • Disable Location Services
  6. Select a Set Up option:
    • Set Up as New iPhone
    • Restore from iCloud Backup
    • Restore from iTunes Backup
  7. Tap Skip This Step.
    Note For assistance creating an Apple ID at a later time refer to Create an Apple ID.
  8. If prompted, tap Skip, review the Terms and Conditions then tap Agree.
  9. Enter a 4-digit passcode then, if prompted, tap Use Code.
  10. Re-enter the 4-digit passcode then select a Diagnostics & Usage option:
    • Automatically Send
    • Don't Send
  11. Tap Get Started.
  12. Confirm that the status bar at the top of the screen changes from No Service to Verizon.
    Note This process may take 2-3 minutes.

 

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iTunes Activation Method

Note Requirements:

Caution During the activation process specific update and restore error messages may be received within iTunes.

 

  1. From the computer, close any open apps.
  2. Open the iTunes app on the computer.
  3. If prompted with an available software update, it's recommended to download and update.
  4. Connect the iPhone to the computer via USB cable.
  5. From the computer, follow any additional iTunes on-screen prompts.
  6. Press the Power button (located on the top-right edge) to power iPhone on.
  7. Slide the unlock switch right to unlock the device.
  8. Select the language then select the country or region.
  9. Select a location services option:
    • Enable Location Services
    • Disable Location Services
  10. Select a Set Up option:
    • Set Up as New iPhone
    • Restore from iCloud Backup
    • Restore from iTunes Backup.
  11. Tap Skip This Step.
    Note For assistance with creating an Apple ID at a later time, refer to Create an Apple ID.
  12. If prompted, tap Skip, review the Terms and Conditions then tap Agree.
  13. If prompted, tap Agree.
  14. If prompted tap Don't Use iCloud
    Note For assistance with setting up iCloud at a later time, refer to iCloud Settings.
  15. If prompted, tap Don't Use Find My iPhone.
    Note For assistance with setting up Find My iPhone at a later time, refer to Find My iPhone.
  16. If prompted, deselect any numbers or email addresses
    Note Numbers and email addressed are selected when a check mark is present.
  17. If prompted, enter a 4-digit passcode, select Use Code then re-enter passcode.
  18. Select a Diagnostics & Usage option:
    • Automatically Send
    • Don't Send
  19. Tap Get Started.
  20. Confirm that the status bar at the top of the screen changes from No Service to Verizon.
    Note This process may take 2-3 minutes.
  21. From iTunes, click the Eject button to the right of the device name. iPhone can then be safely disconnected from the computer.
    Note For iTunes version 11 or higher, select the Eject button to the right of the iPhone button in the upper-right.

 

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