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Samsung SCH-a890
Samsung SCH-i830
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Find My iPhone - Apple® iPhone® 4S

[Device-Specific Instructions]

Note Notes:

  • Find My iPhone is an app that assists with locating a missing iOS device from another iOS device or computer. Before Find My iPhone can be used to locate devices, it must be enabled on each of the iOS devices. To see all the devices when you sign in to Find My iPhone, each device must be setup with the same iCloud account information. For assistance with enabling Find My iPhone, refer to Enable/Disable Find My iPhone.
  • During the initial setup and activation of an iPhone, the Find My iPhone app may have been pre-installed. If the app was not pre-installed, refer to Download/Install Find My iPhone app for assistance.
  • An Apple ID must be created to use Find My iPhone. For assistance with creating an Apple ID, refer to Create Apple ID.
  1. From the Home screen, tap Find iPhone.
    Share icon
  2. Enter the Apple ID and password then tap Sign In.
    Share icon
  3. The Find My iPhone app locates the device.
    Share icon

Locate Device
Play Sound
Lost Mode
Erase iPhone
Remove iPhone
Sign Out

 

 

Locate Device

Note See the locations of online iOS devices on a map.

  1. In the My Devices list, the dot to the left of the device's name indicates it's status.
    • A green dot indicates it's online
    • A gray dot indicates it's offline
    My devices
  2. Tap a device that with an online status (green dot indicator).
    Tap online device
  3. The location of the device is displayed on the map.
    Location on map

 

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Play Sound

Note If a missing online iOS device is nearby, play a sound on it to assist with finding it.

  1. Tap one of the devices.
    Share icon
  2. Tap Play Sound.
    Share icon
  3. A sound plays on the missing iOS device.

 

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Lost Mode

Note Securely lock an online iOS device and display a custom message along with a contact number. The finder of the device is able to call the contact number from the device itself.

  1. Tap one of the devices.
    Share icon
  2. Tap Lost Mode.
    Share icon
  3. Enter a 4-digit passcode.
    Share icon
  4. Re-enter the 4-digit passcode.
    Share icon
  5. Enter a 10-digit phone number to be displayed on the lost device's screen.
    Share icon
  6. Enter a message to be shown on the lost device's screen then tap Done.
    Share icon
  7. The custom message and contact number are displayed on the missing iOS device.

 

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Erase iPhone

Note If the online iOS device is lost or stolen it can be remotely erased, removing the personal information (i.e., contacts, email, music, etc.) and settings to prevent anyone from seeing or using the information.

  1. Tap one of the devices.
    Share icon
  2. Tap Erase iPhone.
    Share icon
  3. Review the warning then tap Erase.
    Share icon
  4. Enter the Apple ID password then tap OK.
    Share icon
  5. All personal information and settings are erased from the missing iOS device.

 

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Remove iPhone

Note If an iOS device is no longer being used, it can be removed from the Find My iPhone devices list.

  1. Tap one of the devices.
    Share icon
  2. Tap Remove.
    Share icon
  3. Tap Remove.
    Share icon
  4. The iOS device is removed from the Find My iPhone device list.

 

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Sign Out

Note Sign out of the Find My iPhone app.

  1. From the My Devices screen tap Sign Out.
    Share icon

 

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