Soft Reset - Rhyme™ by HTC
Soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, won't ring or vibrate, can't make or receive calls, device locks up, and keypad doesn't respond.
- A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. A soft reset won't affect data on the device.
- If the preferred method is not available, there is an Alternate Method.
- Press and hold down the Power button (top-right edge).
- Tap Power off.
- Press the Power button to power on the device.
Press and hold down the Power button.
Hold for at least 10 seconds.