Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 6s
Samsung Convoy™ 3
Apple® iPhone® 5c
Apple® iPad® 2
Samsung Galaxy Core Prime™
DROID TURBO 2
Samsung Galaxy Note5
DROID MAXX by MOTOROLA
Samsung Galaxy Note® 4
Samsung Network Extender
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Verizon Ellipsis™ 7
Apple® iPhone® 5
Verizon Ellipsis™ Jetpack®
Apple® iPhone® 4s
Verizon Ellipsis® 8
Apple® iPhone® 4
LG G3
Droid Turbo by Motorola
Droid Turbo in Ballistic Nylon
LG G4™
Samsung Galaxy S® III
DROID MINI by MOTOROLA
Samsung Galaxy S6 edge +
Samsung Galaxy Note® 3
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy S® 6 edge
LG G2
LG Revere® 3
DROID RAZR M by MOTOROLA
LG Cosmos™ 3
Casio G'zOne Commando®
Brigadier™ by Kyocera
HTC Desire® 526
HTC One® (M8)
LG G Vista
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J1™ Prepaid
Verizon Wireless Home Phone
Casio G'zOne Commando® 4G LTE
Samsung Gusto® 3
LG V10™
Pantech 4G LTE Global USB Modem UML290
LG Extravert™ 2
Ellipsis™ Jetpack® MHS800L
DROID MAXX 2
DROID ULTRA by MOTOROLA
Verizon 4G LTE Broadband Router with Voice
Sony Xperia® Z3v
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G Pad 8.3 LTE
LG Optimus Exceed™ 2
Samsung Galaxy Note® II
DuraXV
Moto E™ Prepaid
Verizon MiFi® 4G LTE Global USB Modem U620L
Gear S®
Casio G'zOne Ravine® 2
Transpyre™ Prepaid
Moto X™ (2nd Gen.)
Verizon 4G LTE USB Modem 551L
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® 4 mini
HTC Desire® 626
Verizon 4G LTE USB Modem UML295
Verizon Ellipsis® 10
iPad® Pro
GizmoPal™
LG Optimus Zone™ 2 Prepaid
Moto X™ by Motorola
HTC One M9
Galaxy Note® Edge
Nokia Lumia 928
iPad® Air 2
Nexus 6
Samsung Brightside™
DROID TURBO 2 - Designed by You
Moto G™ by Motorola
Samsung Convoy™ 2
Microsoft Lumia 735
G Pad™ 10.1 LTE
DROID RAZR MAXX HD by MOTOROLA
HTC One®
LG G Pad™ X8.3
Nokia Lumia 822
Samsung Intensity™ II
LG Exalt™
DROID INCREDIBLE 4G LTE by HTC
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
BlackBerry® Bold™ 9930 smartphone
DROID RAZR by MOTOROLA
Samsung Galaxy S® III mini
Lucid™3 by LG
G Pad™ 7.0 LTE
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
hum by Verizon
Verizon Wireless AirCard® 595
Samsung Intensity™ III
Nokia Lumia Icon
Blackberry Classic
LG Cosmos™ 2
LTE Internet (Installed)
DROID RAZR HD by MOTOROLA
Samsung Galaxy Tab® 4 (10.1)
Apple® iPad® Air™
LG Octane™
LG Terra™
DROID RAZR MAXX by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
HTC One® (M8) for Windows®
Samsung Galaxy Tab S2
DROID DNA by HTC
Samsung Galaxy Tab® 2 (7.0)
LG Revere®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon SureResponse®
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Revere® 2
GizmoPal® 2 by LG
LG enV®3
Enact™ by LG
Verizon 4G LTE Broadband Router
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG Accolade™
LG Exalt™II
Lancet™
Apple® iPad® mini with Retina display
BlackBerry® Z30 smartphone
HTC Desire® 612
Gear S2
Apple® iPad® mini
BlackBerry® Z10 smartphone
GizmoGadget™ by LG
Kyocera DuraXV+
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
Samsung Galaxy Tab® 2 (10.1)
Samsung Convoy™
HTC One® remix
DROID BIONIC by MOTOROLA
DROID 4 by MOTOROLA
LG Cosmos™
DROID by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
Lancet™ for Android™
Samsung Galaxy Stellar™
Samsung Galaxy Tab® 4 (8.0)
Casio G'zOne Ravine®
Motorola RAZR V3m
Galaxy Nexus by Samsung
iPad® mini 4
HTC One® max
Lucid™ by LG
Samsung Galaxy Tab®
Lucid™2 by LG
Hydro ELITE by KYOCERA
BlackBerry® Q10 smartphone
Google Nexus 7
DROID INCREDIBLE 2 by HTC
LG Extravert™
LG 4G LTE USB Modem VL600
Pantech Perception™
DROID X2 by MOTOROLA
Verizon Wireless USB760 Modem
Samsung Galaxy Tab® (10.1)
DROID X by MOTOROLA
Samsung Galaxy Note® Pro
Motorola Barrage™
Samsung Galaxy Tab® S
Apple® iPad® with Retina display
LG VX8300
BlackBerry® Bold 9650 smartphone
Galaxy Tab E
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Illusion™
Windows Phone 8X by HTC
DROID 3 by MOTOROLA
Motorola XOOM™ 4G LTE
Samsung Haven™
Pantech Hotshot™
Samsung Fascinate™
Motorola MOTO™ W755
LG enV® TOUCH
Spectrum™ 2 by LG
Microsoft Surface 3
Pantech Breakout™
Casio G'zOne Boulder®
LG enV®2
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
Moto X™ - Designed by You (2nd Generation)
LG Optimus Zone™ 3 Prepaid
Samsung Smooth™
LG Cosmos™ Touch
Samsung Galaxy Note® 10.1
HTC Rhyme™
Samsung Intensity™
LG Vortex™
LG Migosm
Pantech Jest™ 2
Moto X™ - Designed by You
iPad® mini 3
LG VX5500
Samsung Knack™
Samsung Alias™ 2
Casio G'zOne Brigade®
BlackBerry® Bold™ 9930 smartphone without camera
DROID INCREDIBLE by HTC
Luge™ by Motorola Prepaid
Dell™ Vostro™ V13 Laptop
Ellipsis® Kids
Verizon MiFi™2200 Intelligent Mobile Hotspot
Delphi Connect
Intuition™ by LG
Samsung Galaxy Note® 10.1 2014 Edition
BlackBerry® Tour™ 9630 smartphone
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID CHARGE by SAMSUNG
Nokia Lumia 2520
LG VX5400
THUNDERBOLT™ by HTC
Samsung ATIV SE™
Samsung ATIV Odyssey™
Verizon Wireless UMW190 Global USB Modem
DROID 2 GLOBAL by MOTOROLA
Casio G'zOne Rock™
LG VX8360
LG Optimus Zone™
Samsung Galaxy Legend™
Motorola W385
HTC Rezound™
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Converged VOIP Device
Samsung SCH-u340
BlackBerry® Storm2™ 9550 smartphone Prepaid
Verizon Wireless USB720 Modem
BlackBerry® Curve™ 8330 smartphone
LG Ally™
Samsung Galaxy Camera®
Pantech Marauder™
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless UM175 USB Modem
HTC Trophy™
LG Optimus Exceed™ Prepaid
Apple® iPad®
Motorola Adventure™ V750
DROID 2 by MOTOROLA
Samsung Galaxy Tab® (7.7)
LG Chocolate® Touch
Revolution™ by LG
Spectrum™ by LG
LG Voyager™
LG VX8350
Samsung Alias™
Samsung Reality™
Verizon Wireless G'zOne Type-S
Samsung Juke
Motorola MOTO™ VU204
Samsung SCH-u410
Pantech Caper™ Prepaid
Verizon Wireless Escapade®
Sony Xperia® PLAY
DROID PRO by MOTOROLA
LG Chocolate®
Verizon Wireless Coupe™
Verizon Wireless UM150 USB Modem
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® 8830 World Edition smartphone
Pantech Crux™
LG Dare™
LG VX5300
LG Enlighten®
Blackberry Classic Non-Camera
Verizon Wireless USB727 Modem
Casio EXILIM
Motorola MOTOKRZR K1m
LG VX5200
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless Salute™
BlackBerry® Torch™ 9850 smartphone
Verizon Wireless CDM8975
BlackBerry® Curve™ 8530 smartphone
LG enV®
G'zOne Boulder™ Black and Silver
Verizon Wireless PC5750 PC Card
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
LG Versa™
Samsung Rogue™
Samsung SCH-a950
Samsung SCH-a870
LG VX6100
LG VX3200
Samsung Omnia® II
BlackBerry® Curve™ 9310 smartphone
Motorola E815
Motorola RAZR V3m in Gray
LG VX8100
DROID ERIS by HTC
Motorola V325
Samsung SCH-u540
Motorola Entice™
LG Glance™
LG Chocolate® 3
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Compaq® Mini CQ10-688nr Netbook
DROID XYBOARD 8.2 by MOTOROLA
Motorola XOOM™
Motorola V325i
LG VX8700
Motorola RAZR V3c
Verizon Wireless Razzle™
Samsung Zeal™
LG VX4500
HP® Mini 1151NR Netbook
Samsung SCH-a930
Sharp KIN™ ONE
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola MOTO Q™ 9c
Gateway® LT2016u Netbook
Verizon Wireless Adamant™
Verizon Wireless V740 ExpressCard
Motorola W315
Samsung Trance™
Nokia 2705 Shade™ Non-Camera
Samsung N150 Netbook
Pantech PN-215
LG VX3300
Motorola Rival™
Samsung SCH-a670
Nokia 6205
Motorola DEVOUR™ with MOTOBLUR™
Samsung Continuum™
Motorola MOTO™ Z6c World Edition
Samsung SCH-a650
Sierra Wireless AirCard® 555D
Samsung SCH-a310
HP® Pavilion dm1-3010nr Notebook
Nokia 6015i Prepaid
Nokia 7705 Twist™
LG V
LG Clout™
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung Gleam®
LG VX4650
Pantech PN-820
LG VX6000
HTC Merge®
Samsung SCH-i760
Samsung Glyde™
Motorola V710
Samsung Renown™
Verizon Wireless CDM8950
Samsung SCH-a850
LG Fathom®
DROID R2D2 by MOTOROLA
Motorola CITRUS™
Jest™
Samsung SCH-u550
Nokia 6215i
Verizon Wireless USB1000 Global USB Modem
Pantech PN-210
Verizon AD3700 Global USB Modem
Sharp KIN™ TWO
Sierra Wireless AirCard® 580
Samsung FlipShot®
Nokia 2128i
Samsung Gem™
Verizon Wireless PN-300
Samsung Sway™
LG VENUS™
Motorola Q™
HP® Mini 110-3098NR Netbook
Motorola V60s
BlackBerry® 7250
Verizon Wireless V620
Kyocera KX414
Kyocera KX444
HTC Ozone™ with TALKS™ for Verizon Wireless
LG VX9400
HP® Mini 311-1037NR Netbook
Nokia 7205 Intrigue™
Nokia 2366i
Samsung i600 Smartphone
Nokia 3589i
Verizon Wireless Blitz® Prepaid
Kyocera K323
Motorola Krave™ ZN4
Nokia 2605 Mirage
Verizon XU870 Global ExpressCard®
Verizon Wireless CDM 7075
SCH-u410 Prepaid
Motorola MOTORIZR Z6tv
Sharp KIN™ ONEm
LG VX4700
HTC Apache XV6700
Nokia 6315i
Motorola Rapture™ VU30
HP® Mini 210-1076NR Netbook
Samsung Saga™
Samsung i700 Pocket PC
Nokia 2285
Motorola MOTO Q™ music 9m
HP® Mini 110-1046NR Netbook
Motorola V325xi
Verizon Wireless XV6600 without Camera
Verizon KPC680 ExpressCard®
Samsung SCH-a990
Nokia 6236i
Kyocera KPC650
Motorola T720
Samsung SCH-u620
Motorola MOTORAZR maxx Ve
Nokia 2705 Shade™
Motorola V276
Kyocera SE47
Samsung SCH-a790
Verizon Wireless V640
Samsung SCH-i730
Motorola MOTO™ Z6cx World Edition without Camera
Kyocera KX2
Motorola T300p
Samsung SCH-a795
Motorola C343
Motorola T730
Motorola MOTOSLVR L7C
HTC Touch Pro™
Verizon Wireless U630 PC Card
Samsung SCH-a630
Samsung SCH-n330
BlackBerry® 7750
Samsung SCH-a610
Kyocera K404
Nokia 6305i
LG VX2000
Motorola V60p
Samsung SCH-a530
Sharp KIN™ TWOm
Motorola V120e
Samsung Omnia®
Samsung SCH-a970
Motorola V65p
Motorola V276 Prepaid
Kyocera KX1v
Motorola C333
Motorola V265
Samsung SCH-a890
Samsung SCH-i830

LTE Internet (Installed) FAQs

[FAQs]

General Information
  1. What is LTE Internet (Installed)?

    LTE Internet (Installed) is a home Internet service that delivers the speeds of our 4G LTE network to a broadband router. The LTE Internet router also provides a Wi-Fi signal giving Internet access throughout the home. It's a great solution for customers with 4G LTE coverage at home who don't have other high-speed Internet options. With LTE Internet (Installed) you'll receive:

    • High-speed Internet with average download speeds of 5-12 Mbps
    • Wi-Fi connections for up to 20 devices (e.g., tablets, smartphones, gaming consoles, etc.)
    • Wired Ethernet connections for up to 4 devices
    • A primary email address with up to 2 GB of storage
    • Up to 4 other email addresses with 250 MB of storage each


    Note: Your home address must qualify for LTE Internet (Installed) to be able to sign up for it.



  2. How much does LTE Internet (Installed) cost?

    The equipment, professional installation and activation are all free. LTE Internet (Installed) requires a 2-year contract on one of the following plan options:

    • The MORE Everything® Plan - A monthly line access fee of $20 and a data plan. Data plans for LTE Internet (Installed) start at $60 for 10 GB. LTE Internet (Installed) can be added to an existing plan, or you can add it to a new MORE Everything Plan.

      Note: For each additional 1 GB over the monthly allowance for The MORE Everything Plan, it costs $15.

    • An individual LTE Internet (Installed) plan - Data plans start at $60 for 10 GB.

      Note: For each additional 1 GB over the monthly allowance for the individual LTE Internet plan, it costs $10.


    You can use our Data Calculator to help you figure out how much data you'll need.



  3. Is LTE Internet (Installed) available for small or large businesses?

    No, LTE Internet (Installed) is only available for residential customers.



  4. How do I know if I qualify for LTE Internet (Installed)?

    When you ask to sign up for the service, our Customer Service or Sales Representative will see if your home address meets the following standards:

    • Validated by our system
    • Minimum or better 4G LTE coverage available
    • E911 coverage available
    • Installers available


    Note: Even if you receive 4G LTE coverage at your home, it still may not qualify for LTE Internet (Installed) service. We want to make sure we provide the best Internet service to you, so we won't install service where a weak signal is present. Check out our other options for Internet service.



  5. Will I have full access to the Internet with the LTE Internet (Installed) service?

    Yes, it's a fully functional Internet access solution which can be used the same as other Internet services, such as DSL, cable, satellite, etc.



  6. What speeds can be expected with the LTE Internet (Installed) service?

    Customers can expect an average of 5-12 Mbps for downloading and 2-5 MBps for uploading.



  7. Where is the LTE Internet (Installed) service available?

    Refer to our coverage locator map to see where our 4G LTE network is available. If you use our 4G LTE network at your home, then you may have coverage there for LTE Internet (Installed). When you ask to sign up for LTE Internet (Installed), our Sales Representative will see if your address qualifies for service.

    Note: LTE Internet (Installed) can't connect to the 3G network, only the 4G LTE network.



  8. What's the range of the LTE Internet (Installed) router?

    Actual range and speeds will vary based on the radio frequency conditions and obstructions within your home. Most devices should be able to connect within 150 feet of the router and may be able to connect at a greater distance.



  9. How many devices can be connected to the LTE Internet (Installed) service?

    You can connect up to 20 Wi-Fi capable devices using the router and up to 4 wired Ethernet devices.



  10. Where can I purchase or subscribe to LTE Internet (Installed)?

    You can purchase it at all Verizon Wireless stores and select Premium Retail stores. You can also purchase the service by calling (866) 822-9406.



  11. What is the protection plan for LTE Internet (Installed)?

    For only $6.99 per month, protection plans cover:

    • Repair or replacement of LTE Internet (Installed) equipment due to mechanical or electrical failure of the product after the manufacturer's warranty expires

    • Onsite service and labor costs


    You can add the protection plan when you purchase LTE Internet (Installed) service or within 30 days after the service is activated. To add the protection plan, call Customer Service at (800) 922-0204.

    For more information, view our Protection Plan brochure (PDF)*.



  12. I don't qualify for LTE Internet (Installed). What other options do I have for Verizon Wireless Internet service?

    If your home location doesn't qualify for LTE Internet (Installed) but you're able to receive a 3G or 4G LTE signal at home, you can still purchase a mobile hotspot or USB modem to connect to our network.



Installation
  1. What's the installation process for LTE Internet (Installed) service?

    Once you sign up for LTE Internet (Installed) service, you can expect:

    • A call from our installation team the day before installation to confirm the scheduled appointment

    • A call the day of installation to provide the estimated time of arrival at your home

    • A technician who will professionally install LTE Internet (Installed) service


  2. What equipment will be included in the installation of the LTE Internet (Installed) service?

    Installation includes the following equipment:

    • LTE Internet (Installed) Antenna
    • LTE Internet (Installed) Router
    • Power Inserter
    • Mounting Kit


  3. Who will install the LTE Internet (Installed) service?

    We've partnered with a network of professional installers who will perform onsite installations.



  4. Will I be able to choose where the LTE Internet (Installed) router is placed in my home?

    Typically, you'll be able to direct the technician as to where to set up the router. However, some home designs may limit these options.



  5. Where will the LTE Internet (Installed) antenna be installed?

    The antenna will be mounted on the side exterior of your home where there is 4G LTE coverage and is agreeable to you. The technician will offer best placement for the device and allow you to make the final decision before mounting the device on the exterior of your home. Once the antenna is mounted, we won't remove it even if you cancel your LTE Internet (Installed) service.



  6. If I need to reschedule installation or report issues about LTE Internet (Installed), who can I call?

    Call Customer Service at (800) 922-0204.



Using LTE Internet (Installed)
  1. How can I keep from going over my data allowance for LTE Internet (Installed)?

    Here are a few ways to help you track your data allowance:

    • We'll send you free notifications by email and/or text message when you reach 50%, 75%, 90% and 100% of your monthly allowance.

      Note: A valid email address is required for notifications sent by email.

    • You can view and change your notification settings on the Email and Text Alerts Preferences page and the Usage Alerts page in My Verizon.

    • You can track your data usage in My Verizon or My Verizon Mobile on the home page of each.


    To set a hard stop on your data usage when you reach a certain amount, you can subscribe to Verizon FamilyBase® for a low monthly cost. You can add up to 10 devices to FamilyBase, which also includes many other useful features. Refer to our FamilyBase FAQs to learn more about it.

    Note: If you're consistently reaching your data limit, we recommend changing your plan or speaking with a Customer Service Representative about your options at (800) 922-0204.

    Visit our Tools for Monitoring Usage page for more information.



  2. How can I add more data for LTE Internet (Installed) so I don't go over my allowance?

    If you'd like to make a change to your plan for one month or longer, you can do so in My Verizon. Refer to our Change Your Plan FAQs for details.

    Note: To only change your plan for a month, you'll have to change your plan again at the end of your bill cycle. If you choose to change your plan in the middle of a bill cycle, your bill will include prorated charges for both plans-the old and new. Refer to our View Bill / Online Statement FAQs for more details.



  3. What is the default password for the LTE Internet (Installed) router's Wi-Fi connection?

    The default password is on the label on the back of the router. The ID for your router is labeled "SSID" so be sure to choose the correct SSID to connect to. The password is labeled the "WEP/WPA2 key" just below the SSID. For more help finding this, refer to the user guide (PDF)*.



  4. How do I access the router's administrator page for the LTE Internet (Installed) service?

    To access the router's administrator page:

    1. Open a web browser (e.g., Firefox®) on a device that's connected to the LTE Internet (Installed) router.

    2. In the Address field, enter http://192.168.1.254 and press Enter on your keyboard.

    3. Enter your user name and password.

      Note: If you haven't changed the password, enter admin in the User Name field, and enter the password labeled "Login Password" printed on the back label of your router in the Password field. For more help finding this, refer to the user guide (PDF)*.

    4. Click OK. You'll see the LTE Internet (Installed) Router Graphic User Interface (GUI).


    You've successfully found the router's administrator page.



  5. How can I change passwords to access the LTE Internet (Installed) Router Graphic User Interface (GUI)?

    To change your passwords:

    1. Open a web browser (e.g., Firefox®) on a device that's connected to the LTE Internet (Installed) router.

    2. In the Address field, enter http://192.168.1.254 and press Enter on your keyboard.

    3. Enter your user name and password.

      Note: If you haven't changed the password, enter admin in the User Name field, and enter the password labeled "Login Password" printed on the back label of your router in the Password field. For more help finding this, refer to the user guide (PDF)*.

    4. Click the Advanced HBR page.

    5. Click users.

    6. Click administrator.

    7. Enter the old password and a new password.

    8. Click save.

    You've successfully changed your passwords.



  6. Where can I find the LTE Internet (Installed) user guide?

    The LTE Internet (Installed) user guide (PDF*) is available online. For other troubleshooting and support, refer to the LTE Internet (Installed) Support page.

    *To view the PDF file, you may need to download the free Adobe Acrobat Reader.



Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store