Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 6 Plus
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Convoy™ 3
Apple® iPhone® 6s
Apple® iPhone® 5c
Apple® iPad® 2
Samsung Galaxy Core Prime™
DROID TURBO 2
DROID MAXX by MOTOROLA
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Samsung Network Extender
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Verizon Ellipsis™ 7
Apple® iPhone® 5
Verizon Ellipsis™ Jetpack®
Verizon Ellipsis® 8
Apple® iPhone® 4s
Apple® iPhone® 4
LG G3
Droid Turbo by Motorola
LG G4™
Droid Turbo in Ballistic Nylon
DROID MINI by MOTOROLA
Samsung Galaxy S6 edge +
Samsung Galaxy S® III
Samsung Galaxy Note® 3
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy S® 6 edge
LG G2
LG Revere® 3
DROID RAZR M by MOTOROLA
LG Cosmos™ 3
Casio G'zOne Commando®
HTC Desire® 526
LG G Vista
Brigadier™ by Kyocera
HTC One® (M8)
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J1™ Prepaid
Verizon Wireless Home Phone
DROID MAXX 2
Samsung Gusto® 3
Pantech 4G LTE Global USB Modem UML290
Ellipsis™ Jetpack® MHS800L
LG V10™
Casio G'zOne Commando® 4G LTE
LG Extravert™ 2
DROID ULTRA by MOTOROLA
Verizon 4G LTE Broadband Router with Voice
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon MiFi® 4G LTE Global USB Modem U620L
Sony Xperia® Z3v
LG G Pad 8.3 LTE
Samsung Galaxy Note® II
DuraXV
Moto E™ Prepaid
LG Optimus Exceed™ 2
Casio G'zOne Ravine® 2
Verizon 4G LTE USB Modem 551L
Gear S®
Transpyre™ Prepaid
Verizon Ellipsis® 10
HTC Desire® 626
Moto X™ (2nd Gen.)
Samsung Galaxy S® 4 mini
Verizon 4G LTE USB Modem UML295
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Galaxy Note® Edge
Nokia Lumia 928
Moto X™ by Motorola
GizmoPal™
LG Optimus Zone™ 2 Prepaid
iPad® Pro
Nexus 6
HTC One M9
iPad® Air 2
Samsung Brightside™
DROID TURBO 2 - Designed by You
HTC One®
DROID RAZR MAXX HD by MOTOROLA
Microsoft Lumia 735
G Pad™ 10.1 LTE
Moto G™ by Motorola
Samsung Convoy™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
DROID INCREDIBLE 4G LTE by HTC
Nokia Lumia 822
LG Exalt™
Samsung Intensity™ II
LG G Pad™ X8.3
Lucid™3 by LG
Samsung Gusto® 2
Samsung Galaxy S® III mini
DROID RAZR by MOTOROLA
G Pad™ 7.0 LTE
BlackBerry® Bold™ 9930 smartphone
hum by Verizon
Nokia Lumia Icon
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless AirCard® 595
Blackberry Classic
Samsung Galaxy Tab® 4 (10.1)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Intensity™ III
LG Cosmos™ 2
LG Octane™
LG Terra™
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® Air™
DROID RAZR HD by MOTOROLA
DROID DNA by HTC
HTC One® (M8) for Windows®
DROID RAZR MAXX by MOTOROLA
LTE Internet (Installed)
LG Revere®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
GizmoPal® 2 by LG
Verizon SureResponse®
Samsung Galaxy Tab S2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Verizon 4G LTE Broadband Router
Enact™ by LG
LG Exalt™II
LG Revere® 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Lancet™
LG enV®3
HTC Desire® 612
Apple® iPad® mini with Retina display
LG Accolade™
BlackBerry® Z30 smartphone
GizmoGadget™ by LG
Apple® iPad® with Wi-Fi + 4G
BlackBerry® Z10 smartphone
Kyocera DuraXV+
Samsung Convoy™
Apple® iPad® mini
Samsung Galaxy Tab® 2 (10.1)
Gear S2
DROID 4 by MOTOROLA
HTC One® remix
DROID by MOTOROLA
Samsung Gusto®
Google Nexus 7
LG Cosmos™
DROID BIONIC by MOTOROLA
Lancet™ for Android™
Samsung Galaxy Tab®
DROID X2 by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
Lucid™2 by LG
Lucid™ by LG
Galaxy Nexus by Samsung
Samsung Galaxy Tab® 4 (8.0)
Hydro ELITE by KYOCERA
Samsung Galaxy Stellar™
Motorola RAZR V3m
HTC One® max
iPad® mini 4
DROID INCREDIBLE 2 by HTC
Casio G'zOne Ravine®
LG 4G LTE USB Modem VL600
LG Optimus Zone™ 3 Prepaid
Verizon Wireless USB760 Modem
LG Extravert™
BlackBerry® Q10 smartphone
Pantech Perception™
Samsung Galaxy Note® Pro
DROID X by MOTOROLA
Samsung Illusion™
Motorola Barrage™
Samsung Galaxy Tab® (10.1)
Pantech Hotshot™
Apple® iPad® with Retina display
Samsung Galaxy Tab® S
BlackBerry® Bold 9650 smartphone
LG VX8300
Delphi Connect with 4G LTE Mobile Hotspot
Motorola MOTO™ W755
Galaxy Tab E
Windows Phone 8X by HTC
Samsung Fascinate™
Samsung Haven™
DROID 3 by MOTOROLA
Casio G'zOne Boulder®
Microsoft Surface 3
LG enV®2
LG enV® TOUCH
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You (2nd Generation)
Pantech Breakout™
Spectrum™ 2 by LG
Sony Xperia® Z2
Samsung Intensity™
Pantech Jest™ 2
Samsung Alias™ 2
Samsung Galaxy Note® 10.1
Samsung Galaxy™ Stratosphere™
Moto X™ - Designed by You
LG Vortex™
Casio G'zOne Brigade®
HTC Rhyme™
Samsung Smooth™
LG VX5500
Verizon MiFi™2200 Intelligent Mobile Hotspot
LG Cosmos™ Touch
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Intuition™ by LG
Ellipsis® Kids
LG Migosm
iPad® mini 3
DROID CHARGE by SAMSUNG
LG Optimus Zone™
Luge™ by Motorola Prepaid
DROID INCREDIBLE by HTC
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Nokia Lumia 2520
THUNDERBOLT™ by HTC
Samsung ATIV SE™
Samsung ATIV Odyssey™
Samsung Galaxy Legend™
Samsung Galaxy Note® 10.1 2014 Edition
DROID 2 GLOBAL by MOTOROLA
Dell™ Vostro™ V13 Laptop
Verizon Converged VOIP Device
LG VX5400
Verizon Wireless UMW190 Global USB Modem
Delphi Connect
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Samsung SCH-u340
Casio G'zOne Rock™
BlackBerry® Pearl™ Flip 8230 smartphone
HTC Rezound™
Pantech Marauder™
Verizon Wireless UM175 USB Modem
BlackBerry® Curve™ 8330 smartphone
Motorola W385
Samsung Galaxy Camera®
LG Ally™
Verizon Wireless USB720 Modem
Samsung Galaxy Tab® (7.7)
Apple® iPad®
Motorola Adventure™ V750
BlackBerry® Curve™ 9330 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
DROID 2 by MOTOROLA
LG Optimus Exceed™ Prepaid
HTC Trophy™
Revolution™ by LG
Spectrum™ by LG
LG Chocolate® Touch
Samsung Alias™
LG VX8350
Verizon Wireless G'zOne Type-S
Pantech Caper™ Prepaid
LG Voyager™
Samsung Reality™
Samsung Juke
Motorola MOTO™ VU204
Verizon Wireless AirCard® 595U USB Modem
DROID PRO by MOTOROLA
Verizon Wireless Escapade®
Pantech Crux™
BlackBerry® 8830 World Edition smartphone
Verizon Wireless UM150 USB Modem
Sony Xperia® PLAY
LG Dare™
Samsung SCH-u410
LG VX5200
LG Chocolate®
Verizon Wireless USB727 Modem
LG Enlighten®
Verizon Wireless Coupe™
Casio G'zOne Ravine® 2 Non-Camera
LG VX5300
Casio EXILIM
Motorola MOTOKRZR K1m
Blackberry Classic Non-Camera
BlackBerry® Torch™ 9850 smartphone
Verizon Wireless CDM8975
BlackBerry® Curve™ 9370 smartphone
DROID XYBOARD 10.1 by MOTOROLA
Samsung Rogue™
Verizon Wireless PC5750 PC Card
BlackBerry® Curve™ 8530 smartphone
Samsung Omnia® II
LG enV®
Motorola RAZR V3m in Gray
Samsung SCH-u430
LG VX6100
G'zOne Boulder™ Black and Silver
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-u540
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG Chocolate® 3
LG VX3200
Motorola V325
Motorola V325i
Samsung SCH-a930
LG VX8700
Sharp KIN™ ONE
LG Versa™
Compaq® Mini CQ10-688nr Netbook
DROID ERIS by HTC
Verizon Wireless Razzle™
Motorola Entice™
Motorola W315
Samsung Trance™
Samsung SCH-a950
Motorola E815
LG VX8100
LG VX4500
Samsung SCH-a870
Motorola XOOM™
Samsung SCH-a670
Samsung N150 Netbook
BlackBerry® Curve™ 9310 smartphone
Verizon Wireless Adamant™
Samsung Continuum™
LG Glance™
Verizon Wireless V740 ExpressCard
Pantech PN-215
HP® Mini 1151NR Netbook
Gateway® LT2016u Netbook
Samsung Zeal™
Samsung SCH-a650
Verizon Wireless Salute™
Samsung SCH-a310
Motorola MOTO Q™ 9c
Sierra Wireless AirCard® 555D
Nokia 6205
LG VX6000
Motorola RAZR V3c
Nokia 2705 Shade™ Non-Camera
Motorola DEVOUR™ with MOTOBLUR™
Sierra Wireless AirCard® 580
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Nokia 7705 Twist™
Samsung Gleam®
LG Clout™
Motorola MOTO™ Z6c World Edition
Jest™
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung SCH-i760
Motorola Rival™
Samsung Glyde™
Nokia 6215i
LG VX4650
LG V
Samsung Renown™
Samsung Gem™
DROID R2D2 by MOTOROLA
Sharp KIN™ TWO
Samsung SCH-a850
Motorola V710
HP® Mini 110-3098NR Netbook
Nokia 6015i Prepaid
Verizon Wireless USB1000 Global USB Modem
Pantech PN-820
LG Fathom®
Verizon AD3700 Global USB Modem
Samsung Sway™
Nokia 7205 Intrigue™
Samsung FlipShot®
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola CITRUS™
Verizon Wireless CDM8950
HTC Merge®
LG VENUS™
SCH-u410 Prepaid
Nokia 2605 Mirage
HP® Mini 210-1076NR Netbook
Motorola Q™
Verizon Wireless Blitz® Prepaid
Kyocera KX444
Samsung SCH-u550
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Motorola Krave™ ZN4
Verizon Wireless V620
Samsung i700 Pocket PC
Pantech PN-210
Verizon Wireless CDM 7075
Kyocera KPC650
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
HP® Mini 311-1037NR Netbook
Samsung i600 Smartphone
Nokia 2128i
Sharp KIN™ ONEm
BlackBerry® 7250
HTC Apache XV6700
Motorola MOTORIZR Z6tv
Nokia 3589i
Sharp KIN™ TWOm
Motorola V60s
Nokia 6315i
Motorola T720
Samsung Saga™
Verizon KPC680 ExpressCard®
Kyocera KX414
Nokia 6236i
LG VX4700
LG VX9400
Kyocera SE47
Samsung SCH-a790
Samsung SCH-a990
Samsung SCH-a630
Kyocera K323
Motorola MOTO™ Z6cx World Edition without Camera
Motorola V325xi
Kyocera KX2
Kyocera K404
Verizon Wireless V640
Nokia 2285
HTC Touch Pro™
Motorola MOTORAZR maxx Ve
Motorola V276
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Nokia 2366i
Verizon Wireless XV6600 without Camera
Motorola T300p
Samsung SCH-a530
Nokia 2705 Shade™
Kyocera KX1v
BlackBerry® 7750
Nokia 6305i
Samsung SCH-a795
Motorola C343
Samsung SCH-i730
Samsung Omnia®
Motorola V65p
Motorola V276 Prepaid
Samsung SCH-n330
Motorola C333
Samsung SCH-a610
Motorola V265
LG VX2000
Motorola V60p
Motorola T730
Motorola V120e
Motorola MOTOSLVR L7C
Samsung SCH-a890
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830

Activation & Initial Setup

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Device Replacement Program
[General Information]
See all your options for replacing your phone or tablet if it’s lost, stolen, broken, defective or otherwise in need of replacement.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Equipment Protection Programs
[General Information]
Learn about the different insurance and protection options for your device, including monthly cost, deductable and coverage.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
Quick Guide for Your Certified Like-New Replacement Device
[How to Use Guide]
Certified Like-New Replacement Device Activation and Shipping Guides
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:33
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
Activating Your Nokia Lumia 822 – Existing Customers
[How to Use Guide]
Setup guide for the Nokia Lumia 822
Activating Your Windows® Phone - New Customers
[How to Use Guide]
Refer to this helpful guide for new customers activating their Windows® Phone from Verizon Wireless.
Activating Older Devices
[How to Use Guide]
Activation instructions for Older Certified Pre-Owned Devices.
Activating Your Nokia Lumia 822 – New Customers
[How to Use Guide]
Setup guide for the Nokia Lumia 822
Activation and Shipping Guide: Windows® Smartphone
[How to Use Guide]
Instructions on activating a replacement Windows Smartphone and shipping your defective device back to us.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Lumia 822 Getting Started
[Video]
Watch this video to learn how to set up your Lumia 822.
Length: 3:08
Nokia Lumia 822 Simulator: Adding Additional Accounts
[Interactive Simulator]
An interactive guide for setting up email and social networking accounts on your phone.
Nokia Lumia 822 Simulator: Getting to Know Your Phone
[Interactive Simulator]
An interactive map of the most important features of your phone.
Nokia Lumia 822 Simulator: Turning the Phone On and Off
[Interactive Simulator]
Learn how to power up and shut down your phone.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Soft Reset - Nokia Lumia 822
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Remove the Battery - Nokia Lumia 822
[Device-Specific Instructions]
Battery Overview - Nokia Lumia 822
[Device-Specific Instructions]
Insert the Battery - Nokia Lumia 822
[Device-Specific Instructions]
Battery Saver - Nokia Lumia 822
[Device-Specific Instructions]
Extend Battery Life - Windows® Phone
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...
Bluetooth® Discovery Mode - Nokia Lumia 822
[Device-Specific Instructions]
Bluetooth Discovery Mode - Windows
[Device-Specific Instructions]
Bluetooth® On/Off - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 - Bluetooth Car Kit
[PDF]
Nokia Lumia 822 Bluetooth Car Kit Support for Verizon Wireless Subscribers.
Nokia Lumia 822 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulator]
Learn how to pair your phone with a Bluetooth device like a headset, printer or camera.
Nokia Lumia 822 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulator]
A visual guide for sending photos using Bluetooth on your phone.

Calendar

Add a Calendar Event - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Adding Calendar Events to a Room
[Interactive Simulator]
Learn how to add events to a calendar in a Room using your phone.

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Placing an International Call
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Add Call & Message Blocking - My Verizon
[Device-Specific Instructions]
Announcement 3 - Suspended Service
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Announcement 11 - Authentication error
[Device-Specific Instructions]
Announcement 2 - Invalid Number
[Device-Specific Instructions]
Announcement 39 - Authentication Error
[Device-Specific Instructions]
Announcement 4 - Dialing Change
[Device-Specific Instructions]
Announcement 9 - Roamer Dialing Instructions
[Device-Specific Instructions]
View Call History - Nokia Lumia 822
[Device-Specific Instructions]
Announcement 1 - No page response
[Device-Specific Instructions]
Voice Activated Dialing - Nokia Lumia 822
[Device-Specific Instructions]
Place a Conference Call - Nokia Lumia 822
[Device-Specific Instructions]
Delete Call History - Nokia Lumia 822
[Device-Specific Instructions]
Airplane/Standalone Mode - Nokia Lumia 822
[Device-Specific Instructions]
DTMF - Nokia Lumia 822
[Device-Specific Instructions]
Dial a Number - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Calling by Voice
[Interactive Simulator]
Discover how to place a call using your voice on your Nokia Lumia 822 smartphone.
Nokia Lumia 822 Simulator: Placing a Call to a New Number
[Interactive Simulator]
Learn how to use your Nokia Lumia 822 to place a call to a new number.
Nokia Lumia 822 Simulator: Returning to a Call
[Interactive Simulator]
A visual guide on how to return to a call on your Nokia Lumia 822.
Nokia Lumia 822 Simulator: Setting to Silent
[Interactive Simulator]
A visual guide for setting your Nokia Lumia 822 to silent.
Nokia Lumia 822 Simulator: Switching Between Calls
[Interactive Simulator]
Learn how to switch between calls on your Nokia Lumia 822 smartphone.
Nokia Lumia 822 Simulator: Teaching Kids How to Dial 911
[Interactive Simulator]
Learn how to teach kids to dial 911 on your Nokia Lumia 822 smartphone.
Nokia Lumia 822 Simulator: Turning Airplane Mode On and Off
[Interactive Simulator]
An interactive guide for setting your Nokia Lumia 822 to Airplane mode.
Nokia Lumia 822 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulator]
Discover how to view a missed call and add it as a contact on your Nokia Lumia 822 smartphone.
Redial - Nokia Lumia 822
[Device-Specific Instructions]

Camera, Photos & Videos

Transfer Pictures or Videos from the Device -Nokia Lumia 822
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Nokia Lumia 822 and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Camera Settings - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia Camera - Smart Shoot
[Video]
Watch this video to learn how to capture better pictures on your Nokia Lumia with Smart Shoot.
Length: 1:59
Send Video to Online Album - Nokia Lumia 822
[Device-Specific Instructions]
View Pictures - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Adding Camera Lenses
[Interactive Simulator]
A visual guide for adding camera lenses to the camera on your phone.
Nokia Lumia 822 Simulator: Adding Photos and Videos to a Room
[Interactive Simulator]
Learn how to add photos and videos to a Room using your phone.
Nokia Lumia 822 Simulator: Capturing and Viewing Screenshots
[Interactive Simulator]
A visual guide for capturing a picture of your phone's screen and viewing it.
Nokia Lumia 822 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulator]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your phone.
Nokia Lumia 822 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulator]
Discover how to change the camera from rear to front-facing for video recording on your phone.
Nokia Lumia 822 Simulator: Recording a Video
[Interactive Simulator]
Learn how to record a video using your phone.
Nokia Lumia 822 Simulator: Sharing Photos
[Interactive Simulator]
A visual guide for sharing photos with another person or device using your phone.
Nokia Lumia 822 Simulator: Sharing Videos
[Interactive Simulator]
A visual guide to sharing a video with another person or device using your phone.
Nokia Lumia 822 Simulator: Taking a Picture
[Interactive Simulator]
Learn how to take a picture using your phone.
Nokia Lumia 822 Simulator: Turning On the Flash
[Interactive Simulator]
Learn how to turn on the flash for the camera of your phone.
Nokia Lumia 822 Simulator: Zooming In and Out
[Interactive Simulator]
Learn how to zoom in and out for taking photos with your phone.
Nokia Lumia 822 Simulator: Zooming In and Out
[Interactive Simulator]
Learn how to zoom in and out for video recording on your phone.
View Videos - Nokia Lumia 822
[Device-Specific Instructions]

Contacts

Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts - Windows Phone
[Device-Specific Instructions]
Caller-ID Image - Nokia Lumia 822
[Device-Specific Instructions]
Delete a Contact - Nokia Lumia 822
[Device-Specific Instructions]
Unlink a Contact - Nokia Lumia 822
[Device-Specific Instructions]
Access Contacts - Nokia Lumia 822
[Device-Specific Instructions]
Add Contacts - People Hub - Nokia Lumia 822
[Device-Specific Instructions]
Add a Contact - Nokia Lumia 822
[Device-Specific Instructions]
Edit a Contact - Nokia Lumia 822
[Device-Specific Instructions]
Link a Contact - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Adding a Contact
[Interactive Simulator]
Learn how to add a contact to your contact list on your Nokia Lumia 822.
Nokia Lumia 822 Simulator: Assiging a Picture to a Contact
[Interactive Simulator]
Discover how to assign a picture to an existing contact on your Nokia Lumia 822.
Nokia Lumia 822 Simulator: Creating a Group
[Interactive Simulator]
Learn how to create a group on your Nokia Lumia 822 smartphone.
Nokia Lumia 822 Simulator: Creating a Room
[Interactive Simulator]
Learn how to create a Room as a private sharing space for select contacts using your phone.
Nokia Lumia 822 Simulator: Importing Contacts
[Interactive Simulator]
A visual guide on how to import contacts to your Nokia Lumia 822.
Nokia Lumia 822 Simulator: Inviting Contacts to a Room
[Interactive Simulator]
Learn how to invite contacts to a Room using your phone.
Nokia Lumia 822 Simulator: Pinning a Contact to the Start Screen
[Interactive Simulator]
Discover how to pin a contact to the Start screen for quick access to it on your Nokia Lumia 822 smartphone.
Nokia Lumia 822 Simulator: Sharing a Contact's Information
[Interactive Simulator]
A visual guide for sharing the information of one of your contacts with someone else using your Nokia Lumia 822 smartphone.

Data

Promotional Data FAQs
[FAQs]
Learn the about the options to add promotional data to your devices on The MORE Everything℠ Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Learn How Data is Being Used on Your Account
[Video]
The data utilization tool in My Verizon provides you with an easy to read estimate of your data usage and how it's broken out. Watch this video to learn more.
Length: 1:10
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Enable/Disable Data - Nokia Lumia 822
[Device-Specific Instructions]
Minimize Data Usage - Windows Phone
[Device-Specific Instructions]
Data Roaming - Nokia Lumia 822
[Device-Specific Instructions]
This helps when you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
View MAC Address - Nokia Lumia 822
[Device-Specific Instructions]
Check for Water Damage - Nokia
[Device-Specific Instructions]
View Phone Information - Nokia Lumia 822
[Device-Specific Instructions]
Signal Strength - Nokia Lumia 822
[Device-Specific Instructions]

Device Settings

Alerts - Nokia Lumia 822
[Device-Specific Instructions]
Adjust Brightness - Nokia Lumia 822
[Device-Specific Instructions]
Adjust Screen Time Out - Nokia Lumia 822
[Device-Specific Instructions]
Airplane/Standalone Mode - Nokia Lumia 822
[Device-Specific Instructions]
DTMF - Nokia Lumia 822
[Device-Specific Instructions]
Display Theme Settings - Nokia Lumia 822
[Device-Specific Instructions]
How do I factory reset my phone?
[Community]
How do i do a factory reset on my phone.
How do I turn on the speaker phone for the Lumia 822.?
[Community]
How do I turn on my speaker phone on my Lumia 822?
Nokia Lumia 822 Simulator: Accessing Settings
[Interactive Simulator]
Learn how to access settings on your phone for actions such as changing alert sounds or turning off GPS services.
Nokia Lumia 822 Simulator: Adjusting the Screen Timeout
[Interactive Simulator]
A visual guide for saving battery life on your phone by adjusting the screen timeout.
Nokia Lumia 822 Simulator: Setting Screen Security
[Interactive Simulator]
A visual guide for setting screen security on your phone to help protect your private information.
Quiet Hours - Nokia Lumia 822
[Device-Specific Instructions]
Touch Screen Settings - Nokia Lumia 822
[Device-Specific Instructions]

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail™ Account
[Device-Specific Instructions]
Add a Microsoft® Account - Nokia Lumia 822
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Nokia Lumia 822
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete an Email Message - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Deleting Emails
[Interactive Simulator]
Learn how to delete an email using your phone.
Nokia Lumia 822 Simulator: Forwarding an Email
[Interactive Simulator]
Learn how to forward an email on your phone.
Nokia Lumia 822 Simulator: Including an Attachment with an Email
[Interactive Simulator]
Learn how to add an attachment, like a document or photo, to an email with your phone.
Nokia Lumia 822 Simulator: Linking Email Accounts
[Interactive Simulator]
Learn how to access multiple email accounts on your phone at once.
Nokia Lumia 822 Simulator: Replying to an Email
[Interactive Simulator]
A visual guide for replying to an email on your phone.
Nokia Lumia 822 Simulator: Sending an Email
[Interactive Simulator]
A step-by-step visual guide for sending an email using your phone.
Nokia Lumia 822 Simulator: Sending an Email to a Group
[Interactive Simulator]
Learn how to send an email to a group using your phone.
Nokia Lumia 822 Simulator: Setting Up Corporate Email
[Interactive Simulator]
Learn how to set up a business email account so you can access your work email on your phone.
Nokia Lumia 822 Simulator: Setting Up Personal Email
[Interactive Simulator]
Discover how to set up a personal email account so you can use your existing email account on your phone.
Remove Corporate Email Account (Exchange ActiveSync®) - Nokia Lumia 822
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to an Email Message - Nokia Lumia 822
[Device-Specific Instructions]
View Email Messages - Nokia Lumia 822
[Device-Specific Instructions]

Factory Reset Protection

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]
GPS Location - Nokia Lumia 822
[Device-Specific Instructions]
Add Layers (HERE Maps) - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Sharing Your Location with a Room
[Interactive Simulator]
Learn how to share your location with a Room using your phone.

Home Screen

Manage Tiles - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Changing the Start Screen Color
[Interactive Simulator]
Learn how to customize the Start screen color scheme on your phone.
Nokia Lumia 822 Simulator: Creating a Folder
[Interactive Simulator]
Learn how to create a folder on the Start screen to organize apps on your phone.
Nokia Lumia 822 Simulator: Customizing the Lock Screen
[Interactive Simulator]
An interactive guide on how to customize the Lock screen of your phone by adding apps to it.
Nokia Lumia 822 Simulator: Moving a Tile
[Interactive Simulator]
An interactive guide on how to move a tile on the Start screen of your phone.
Nokia Lumia 822 Simulator: Pinning a Tile
[Interactive Simulator]
Discover how to pin a tile to the Start screen on your phone for the quickest access to it.
Nokia Lumia 822 Simulator: Resizing a Tile
[Interactive Simulator]
Learn how to resize a tile on the Start screen of your phone.
Nokia Lumia 822 Simulator: Unpinning a Tile
[Interactive Simulator]
Learn how to unpin a tile from the Start screen of your phone.
Signal Strength - Nokia Lumia 822
[Device-Specific Instructions]

Internet & Web Browser

Determining Internet Connection Speeds
[Device-Specific Instructions]
Browser Cookies On/Off - Nokia Lumia 822
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Nokia Lumia 822, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reboot the Router
[Device-Specific Instructions]
Enable/Disable Data - Nokia Lumia 822
[Device-Specific Instructions]
View Browser History - Windows Phone
[Device-Specific Instructions]
Delete a Browser Bookmark - Nokia Lumia 822
[Device-Specific Instructions]
Add a Browser Bookmark - Nokia Lumia 822
[Device-Specific Instructions]
Clear Temporary Internet Files - Nokia Lumia 822
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch a Browser Bookmark - Nokia Lumia 822
[Device-Specific Instructions]
Edit a Browser Bookmark - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Bookmarking a Website
[Interactive Simulator]
Learn how to bookmark a website on your phone so it's easy to find later.
Nokia Lumia 822 Simulator: Closing a Web Browser Window
[Interactive Simulator]
A visual walkthrough of closing windows in the web browser of your phone.
Nokia Lumia 822 Simulator: Opening a New Browser Window
[Interactive Simulator]
A visual walkthrough of opening new windows in the web browser of your phone.
Nokia Lumia 822 Simulator: Switching Between Browser Windows
[Interactive Simulator]
Learn how to switch between windows in the web browser of your phone.
Web Browser - Nokia Lumia 822
[Device-Specific Instructions]
Websites - Nokia Lumia 822
[Device-Specific Instructions]

Language

Language Selection - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Changing the Language
[Interactive Simulator]
An interactive guide for changing the language settings on your phone.

Lock, Unlock, Password & Security

Enable/Disable the SIM PIN - Nokia Lumia 822
[Device-Specific Instructions]
Change the Device Password - Nokia Lumia 822
[Device-Specific Instructions]
Unlock the Device - Nokia Lumia 822
[Device-Specific Instructions]
Create a Device Password - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia Kids Corner
[Video]
This video shows how to set up Kid's Corner.
Length: 1:59
Modify the SIM PIN - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Locking and Unlocking the Screen
[Interactive Simulator]
Learn how to use the screen lock on your phone.
Password Options - Nokia Lumia 822
[Device-Specific Instructions]

Memory/Storage

View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Memory Card Formatting
[Device-Specific Instructions]
Check Memory - Nokia Lumia 822
[Device-Specific Instructions]
Insert the Memory Card - Nokia Lumia 822
[Device-Specific Instructions]
Memory Card Formatting - Nokia Lumia 822
[Device-Specific Instructions]

Mobile Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile HotSpot Settings - Nokia Lumia 822
[Device-Specific Instructions]
Mobile HotSpot On/Off - Nokia Lumia 822
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your Mobile Hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Nokia Lumia 822 Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulator]
An interactive guide for activating and deactivating Mobile Hotspot on your phone.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Transfer Music Files to the Device - Nokia Lumia 822
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Play Music Files - Nokia Lumia 822
[Device-Specific Instructions]
Transfer Music Files from the Device - Nokia Lumia 822
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Navigating & Multitasking

Getting to Know Your Nokia Lumia 822
[Video]
See how to adjust settings on your Nokia Lumia 822.
Length: 1:51
Nokia Lumia 822 Simulator: Navigating the Phone's Screens
[Interactive Simulator]
Learn how to navigate the screens on your phone.

Near Field Communication (NFC)

Transfer Data via Tap+Send - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Using Near Field Communication
[Interactive Simulator]
A visual guide for using near field communication on your phone.

Operating System & Software

Perform a Factory Data Reset (Device Powered Off) - Nokia Lumia 822
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a...
Perform a Factory Data Reset (Device Powered On) - Nokia Lumia 822
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a...
Windows Phone Operating System (OS) FAQs
[FAQs]
Learn more about the Windows Phone Operating System. Designed by Microsoft, the Windows OS features Live Tiles and customizable Start screen.
Software Update: Nokia Lumia 822 with Windows Phone
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Nokia Lumia 822 with Windows Phone.
Install System Updates - Nokia Lumia 822
[Device-Specific Instructions]
View Software Version - Nokia Lumia 822
[Device-Specific Instructions]
Check for System Updates - Nokia Lumia 822
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Enable/Disable the SIM PIN - Nokia Lumia 822
[Device-Specific Instructions]
View the SIM Card Number - Nokia Lumia 822
[Device-Specific Instructions]
Remove the SIM Card - Nokia Lumia 822
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Insert the SIM Card - Nokia Lumia 822
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Unblock SIM PIN - Nokia Lumia 822
[Device-Specific Instructions]
Modify the SIM PIN - Nokia Lumia 822
[Device-Specific Instructions]
Can I activate a Lumia 822 with a SIM card from a Galaxy S4?
[Community]
My current phone is a galaxy S4, it has a broken LCD and I cannot afford to go without a phone. I plan on buying a refurbished nokia lumia 822 windows phone and using it until my next upgrade, is it possible for me to just switch the SIM card from my broken phone to the nokia lumia and how would I go...
Nokia Lumia 822 Simulator: Inserting a Micro SIM Card
[Interactive Simulator]
Discover how to insert a micro SIM card into your phone.
Nokia Lumia 822 Simulator: Inserting a microSD Card
[Interactive Simulator]
Discover how to insert a microSD card into your phone to add more memory for things like photos, videos, music and documents.
Nokia Lumia 822 Simulator: Removing a Micro SIM Card
[Interactive Simulator]
Learn how to remove a micro SIM card from your phone.
Nokia Lumia 822 Simulator: Removing a microSD Card
[Interactive Simulator]
Learn how to remove a microSD card from your phone to easily transfer content saved on your microSD card to another device.

Social Networking

Nokia Lumia 822 Simulator: Adding a Facebook® Account
[Interactive Simulator]
Discover how to add your Facebook account on your phone.
Nokia Lumia 822 Simulator: Adding a Twitter® Account
[Interactive Simulator]
Discover how to access your Twitter account on your phone.
Nokia Lumia 822 Simulator: Logging Out of Facebook®
[Interactive Simulator]
Learn how to log out of Facebook on your phone.
Nokia Lumia 822 Simulator: Posting Facebook® Status Updates
[Interactive Simulator]
A visual walkthrough on how to update your Facebook status using your phone.
Nokia Lumia 822 Simulator: Tweeting
[Interactive Simulator]
Learn how to tweet on your phone.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Set a Ringtone - Nokia Lumia 822
[Device-Specific Instructions]
Volume Controls - Nokia Lumia 822
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Speakerphone - Nokia Lumia 822
[Device-Specific Instructions]
Vibrate Mode - Nokia Lumia 822
[Device-Specific Instructions]
Alerts - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Changing Ringtones and Sounds
[Interactive Simulator]
Discover how to change the ringtones and sounds for other alerts on your phone.
Sound Enhancer - Nokia Lumia 822
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Picture / Video Messaging email address
[Device-Specific Instructions]
Send Video Message - Nokia Lumia 822
[Device-Specific Instructions]
Delete Messages - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Attaching a Video to a Text Message
[Interactive Simulator]
Learn how to include a video with a text message on your phone.
Nokia Lumia 822 Simulator: Forwarding a Text Message
[Interactive Simulator]
Discover how to forward a text message on your phone.
Nokia Lumia 822 Simulator: Replying to a Text Message
[Interactive Simulator]
Learn how to reply to a text on your phone.
Nokia Lumia 822 Simulator: Sending a Text Message
[Interactive Simulator]
Discover how to send a text message on your phone.
Nokia Lumia 822 Simulator: Sending a Text Message by Voice
[Interactive Simulator]
Learn how to send a text message using your voice with your phone.
Nokia Lumia 822 Simulator: Sending a Text Message to a Group
[Interactive Simulator]
Discover how to send a text to a group on your phone.
View Text Messages - Nokia Lumia 822
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Capture a Screenshot - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Finding More Help
[Interactive Simulator]
An interactive guide for finding more help on your phone.
Nokia Lumia 822 Simulator: Making Lists for a Room
[Interactive Simulator]
Learn how to make a list for a Room using your phone, like a grocery or party planning list.

Transfer Content to/from Device

Transfer Pictures or Videos from the Device -Nokia Lumia 822
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Nokia Lumia 822 and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - Nokia Lumia 822
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Data via Tap+Send - Nokia Lumia 822
[Device-Specific Instructions]
Transfer Music Files from the Device - Nokia Lumia 822
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device -Nokia Lumia 822
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your HTC Windows Phone 8X and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Visual & Hearing Accessibility

TTY Settings - Nokia Lumia 822
[Device-Specific Instructions]

Wallpapers/Theme

Wallpaper - Picture - Nokia Lumia 822
[Device-Specific Instructions]
Display Theme Settings - Nokia Lumia 822
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Network Mode Settings - Nokia Lumia 822
[Device-Specific Instructions]
Verifying SSID (Network Name) - Windows® XP
[Device-Specific Instructions]
Remove Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Auto Switch Between Wi-Fi & Mobile Data Networks - Nokia Lumia 822
[Device-Specific Instructions]
To automatically switch from a weak or unstable Wi-Fi network to the Verizon Wireless cellular network to preserve a consistent data connection, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Add a Wi-Fi Network - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulator]
Learn how to use your phone to connect to a Wi-Fi network so you can access the Internet without using data.
Remove Wi-Fi Connection - Nokia Lumia 822
[Device-Specific Instructions]
Wi-Fi On/Off - Nokia Lumia 822
[Device-Specific Instructions]

Still Have Questions?


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