Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Convoy™ 3
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
BlackBerry® Tour™ 9630 smartphone
LG Optimus Exceed™ Prepaid
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
Brigadier™ by Kyocera
DROID by MOTOROLA
LG Decoy®
Motorola Entice™
LG G Vista
Verizon Wireless UM175 USB Modem
LG enV®2
LG Optimus Zone™
LG VX5200
BlackBerry® Q10 smartphone
HTC One® remix
Motorola V276
Sony Xperia® PLAY
Motorola V325
LG enV®
Verizon Wireless PN-300
LG VX8600
Samsung SCH-a630
LTE Internet (Installed)
Samsung Galaxy Note® Pro
LG Chocolate®
Motorola XOOM™
Verizon Wireless CDM 7075
Kyocera K323
Verizon Wireless AirCard® 595U USB Modem
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Pantech Caper™ Prepaid
Nokia Lumia 928
Pantech Breakout™
Pantech Perception™
Apple® iPad® 2
Verizon 4G LTE USB Modem 551L
THUNDERBOLT™ by HTC
Verizon Wireless Home Phone
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG VX8700
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon AD3700 Global USB Modem
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
LG Clout™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy™ Stratosphere™
Nokia 6315i
LG VX8100
Verizon Wireless USB760 Modem
DROID RAZR MAXX HD by MOTOROLA
Lucid™ by LG
iPad® mini 3
LG Accolade™
iPad® Air 2
Sony Xperia® Z3v
Motorola Rapture™ VU30
Motorola V276 Prepaid
LG Voyager™
Motorola E815
LG VX3300
Kyocera KPC650
Motorola MOTO Q™ music 9m
Kyocera KX1v
Nokia 6256i
Motorola T720
LG Migosm
LG VX10
Sharp KIN™ ONE
Apple® iPad® mini
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Ellipsis™ 8
Gear S®
Nokia 6205
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Boulder®
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
LG VX8350
Samsung SCH-a850
Droid Turbo by Motorola
Droid Turbo in Ballistic Nylon
LG VENUS™
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
Samsung Galaxy Note® 10.1
BlackBerry® Z10 smartphone
Samsung Brightside™
Gateway® LT2016u Netbook
GizmoPal™
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
LG G2
DROID RAZR MAXX by MOTOROLA
Apple® iPhone® 5c
DROID ULTRA by MOTOROLA
Apple® iPhone® 5s
DROID MAXX by MOTOROLA
DROID RAZR HD by MOTOROLA
Verizon 4G LTE Broadband Router
DuraXV
Motorola Adventure™ V750
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone Prepaid
Hydro ELITE by KYOCERA
LG Glance™
LG VX5400
LG VX5500
BlackBerry® Z30 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Chocolate® 3
DROID INCREDIBLE 2 by HTC
Pantech PN-820
Samsung Intensity® III
Delphi Connect with 4G LTE Mobile Hotspot
Delphi Connect
LG Dare™
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Luge™ by Motorola Prepaid
Nokia 7205 Intrigue™
DROID MINI by MOTOROLA
HTC Desire® 612
Verizon Wireless USB720 Modem
BlackBerry® 8830 World Edition smartphone
Motorola Q™
Apple® iPad® with Retina display
BlackBerry® Curve™ 8330 smartphone
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Samsung Network Extender
Pantech 4G LTE Global USB Modem UML290
Verizon Wireless PC5750 PC Card
Galaxy Note® Edge
Jetpack® MiFi® 6620L
Nokia 2605 Mirage
LG G Pad 8.3 LTE
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Google Nexus 7
Samsung Haven™
Motorola Rival™
Motorola V325i
LG Optimus Exceed™ 2
LG G3
Sony Xperia® Z2
LG Versa™
LG VX8300
Samsung Alias™
Pantech Hotshot™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Motorola MOTO™ W755
BlackBerry® Curve™ 8530 smartphone
Samsung Galaxy Note® II
Samsung ATIV Odyssey™
Samsung Convoy™ 2
Samsung Galaxy Tab® (10.1)
Samsung SCH-a670
LG VX3200
Samsung Galaxy S® III
Samsung SCH-a650
Samsung Galaxy Stellar™
Samsung Galaxy S® 4 mini
Samsung Gusto®
Samsung Omnia® II
LG VX3450
LG VX4600
Moto X™ (2nd Gen.)
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Marauder™
Pantech Jest™ 2
BlackBerry® 7750
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
LG Cosmos™ 2
LG Extravert™
Kyocera SE47
Lucid™2 by LG
LG Revere®
Kyocera 7135 Smartphone
Nokia Lumia 822
HTC One® max
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Gusto® 3
LG VX3100
Samsung Saga™
Motorola C333
Samsung SCH-a610
HTC Rezound™
Samsung Reality™
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Moto G™ by Motorola
LG Optimus Zone™ 2
DROID X by MOTOROLA
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Samsung Galaxy Note® 4
Samsung Alias™ 2
Jest™
Samsung Convoy™
Kyocera K404
Verizon SureResponse®
Windows Phone 8X by HTC
Motorola V710
Samsung Galaxy S® III mini
Nokia 7705 Twist™
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Sierra Wireless AirCard® 580
Verizon 4G LTE USB Modem UML295
Spectrum™ 2 by LG
Samsung Intensity® II
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
LG VX5300
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG Chocolate®
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung Galaxy Tab® 4 (8.0)
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Casio G'zOne Commando® 4G LTE
Apple® iPad® mini with Retina display
LG Enlighten®
Galaxy Nexus by Samsung
Apple® iPad® Air™
DROID XYBOARD 10.1 by MOTOROLA
DROID RAZR M by MOTOROLA
DROID INCREDIBLE 4G LTE by HTC
DROID DNA by HTC
DROID 4 by MOTOROLA
Nokia 2128i
Casio G'zOne Ravine® 2 Non-Camera
Casio G'zOne Ravine® 2
HP® Pavilion dm1-2010nr Entertainment Notebook
Casio G'zOne Commando®
BlackBerry® Curve™ 9370 smartphone
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Nexus 6™
BlackBerry® Bold™ 9930 smartphone without camera
BlackBerry® Bold™ 9930 smartphone
BlackBerry® Curve™ 9310 smartphone
Apple® iPhone® 4s
Apple® iPhone® 5
Samsung i700 Pocket PC
Apple® iPhone® 4
Samsung Galaxy Camera®
Blackberry Classic Non Camera
Samsung Galaxy Core Prime™
Blackberry Classic
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Sharp KIN™ TWOm
Motorola V60s
Dell™ Vostro™ V13 Laptop
Sharp KIN™ ONEm
Nokia 2285
LG Vortex™
Verizon Ellipsis™ Jetpack®
Lumia 2520 Prepaid
Motorola V120e
Sierra Wireless AirCard® 555D
Nokia Lumia Icon
Samsung Galaxy Legend™
HTC Merge®
LG 4G LTE USB Modem VL600
BlackBerry® Torch™ 9850 smartphone
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Motorola XOOM™ 4G LTE
Samsung Galaxy Tab® 4 (10.1)
Nokia 6215i
Casio G'zOne Brigade®
Casio G'zOne Rock™
Casio G'zOne Ravine®
Nokia 6015i Prepaid
DROID X2 by MOTOROLA
Samsung Illusion™
DROID 3 by MOTOROLA
Revolution™ by LG
Verizon Wireless Blitz® Prepaid
DROID BIONIC by MOTOROLA
Verizon Wireless Adamant™
Verizon Wireless USB760 Modem
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Note® 10.1 2014 Edition
Kyocera KX444
HTC® Ozone™ with TALKS™ for Verizon Wireless
Samsung Galaxy Tab® 2 (10.1)
LG VX4650
Nokia Lumia 2520
Casio EXILIM
Samsung Fascinate™
Samsung Galaxy Tab® 2 (7.0)
LG Cosmos™
LG Chocolate® Touch
DROID 2 GLOBAL by MOTOROLA
DROID Eris by HTC
Samsung Galaxy Tab® S
Samsung SCH-a870
DROID INCREDIBLE by HTC
DROID 2 by MOTOROLA
Samsung Galaxy S® 5
LG VX8360
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung Galaxy Note® 3
Samsung SCH-i730
LG Ally™
LG V
Samsung Rogue™
Samsung SCH-u340
Samsung Intensity®
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
LG enV®3
HTC One®
HTC One® (M8)
Samsung ATIV SE™
Moto E™ Prepaid
LG Revere® 3
Motorola Barrage™
LG enV® TOUCH
BlackBerry® Curve™ 9330 smartphone
Samsung Trance™
Samsung Continuum™
LG Cosmos™ Touch
Samsung Omnia®
BlackBerry® 7250
Samsung SCH-u550
Motorola RAZR V3m
LG VX4700
Verizon Wireless USB1000 Global USB Modem
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Glyde™
Verizon 4G LTE Broadband Router with Voice
HTC One® (M8) for Windows®
Samsung Galaxy S® 4
LG Exalt™
Moto X™ by Motorola
Enact™ by LG
Spectrum™ by LG
Pantech PN-210
Motorola RAZR V3c
Apple® iPad® with Wi-Fi + 4G
Samsung Knack™
Pantech Crux™
Moto X™ - Designed by You
LG Octane™
Verizon Ellipsis™ 7
LG Fathom®
LG VX9400
Verizon Wireless V740 ExpressCard
Samsung Gem™
LG Extravert™ 2
DROID CHARGE by SAMSUNG
HTC Touch Pro™
LG Revere® 2
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Samsung Gusto® 2
Samsung Galaxy Tab®
Verizon Wireless U630 PC Card
Samsung SCH-a970
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Lucid™3 by LG
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Cosmos™ 3
Samsung SCH-i830
HTC Apache XV6700
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Apple® iPad®
LG VX6100
DROID PRO by MOTOROLA
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech PN-215
Motorola V65p

Activation & Initial Setup

Activating Your Nokia Lumia 822 – Existing Customers
[How to Use Guide]
Setup guide for the Nokia Lumia 822
Activating Your Nokia Lumia 822 – New Customers
[How to Use Guide]
Setup guide for the Nokia Lumia 822
Activating Your Windows® Phone - New Customers
[How to Use Guide]
Refer to this helpful guide for new customers activating their Windows® Phone from Verizon Wireless.
Equipment Protection FAQs
[FAQs]
Learn about the options we offer to insure your device and replace lost, stolen or damaged devices.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.
Lumia 822 Getting Started
[Video]
Watch this video to learn how to set up your Lumia 822.
Length: 3:08
Nokia Lumia 822 Simulator: Adding Additional Accounts
[Interactive Simulator]
An interactive guide for setting up email and social networking accounts on your phone.
Nokia Lumia 822 Simulator: Getting to Know Your Phone
[Interactive Simulator]
An interactive map of the most important features of your phone.
Nokia Lumia 822 Simulator: Turning the Phone On and Off
[Interactive Simulator]
Learn how to power up and shut down your phone.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - Charging Habits - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Overview - Nokia Lumia 822
[Device-Specific Instructions]
Battery Saver - Nokia Lumia 822
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Extend Battery Life - Windows Phone
[Device-Specific Instructions]
Insert the Battery - Nokia Lumia 822
[Device-Specific Instructions]
Remove the Battery - Nokia Lumia 822
[Device-Specific Instructions]
Soft Reset - Nokia Lumia 822
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Bluetooth® Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Bluetooth® Discovery Mode - Nokia Lumia 822
[Device-Specific Instructions]
Bluetooth Discovery Mode - Windows
[Device-Specific Instructions]
Bluetooth® On/Off - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 - Bluetooth Car Kit
[PDF]
Nokia Lumia 822 Bluetooth Car Kit Support for Verizon Wireless Subscribers.
Nokia Lumia 822 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulator]
Learn how to pair your phone with a Bluetooth device like a headset, printer or camera.
Nokia Lumia 822 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulator]
A visual guide for sending photos using Bluetooth on your phone.
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calendar

Add a Calendar Event - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Adding Calendar Events to a Room
[Interactive Simulator]
Learn how to add events to a calendar in a Room using your phone.

Calling & Dialing

Airplane/Standalone Mode - Nokia Lumia 822
[Device-Specific Instructions]
Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Call History - Nokia Lumia 822
[Device-Specific Instructions]
Dial a Number - Nokia Lumia 822
[Device-Specific Instructions]
DTMF - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Calling by Voice
[Interactive Simulator]
Discover how to place a call using your voice on your Nokia Lumia 822 smartphone.
Nokia Lumia 822 Simulator: Placing a Call to a New Number
[Interactive Simulator]
Learn how to use your Nokia Lumia 822 to place a call to a new number.
Nokia Lumia 822 Simulator: Returning to a Call
[Interactive Simulator]
A visual guide on how to return to a call on your Nokia Lumia 822.
Nokia Lumia 822 Simulator: Setting to Silent
[Interactive Simulator]
A visual guide for setting your Nokia Lumia 822 to silent.
Nokia Lumia 822 Simulator: Switching Between Calls
[Interactive Simulator]
Learn how to switch between calls on your Nokia Lumia 822 smartphone.
Nokia Lumia 822 Simulator: Teaching Kids How to Dial 911
[Interactive Simulator]
Learn how to teach kids to dial 911 on your Nokia Lumia 822 smartphone.
Nokia Lumia 822 Simulator: Turning Airplane Mode On and Off
[Interactive Simulator]
An interactive guide for setting your Nokia Lumia 822 to Airplane mode.
Nokia Lumia 822 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulator]
Discover how to view a missed call and add it as a contact on your Nokia Lumia 822 smartphone.
Place a Conference Call from Device
[Device-Specific Instructions]
Place a Conference Call - Nokia Lumia 822
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - Nokia Lumia 822
[Device-Specific Instructions]
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Call History - Nokia Lumia 822
[Device-Specific Instructions]
Voice Activated Dialing - Nokia Lumia 822
[Device-Specific Instructions]

Camera, Photos & Videos

Camera Settings - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Adding Camera Lenses
[Interactive Simulator]
A visual guide for adding camera lenses to the camera on your phone.
Nokia Lumia 822 Simulator: Adding Photos and Videos to a Room
[Interactive Simulator]
Learn how to add photos and videos to a Room using your phone.
Nokia Lumia 822 Simulator: Capturing and Viewing Screenshots
[Interactive Simulator]
A visual guide for capturing a picture of your phone's screen and viewing it.
Nokia Lumia 822 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulator]
Discover how to change the camera from rear to front-facing for video recording on your phone.
Nokia Lumia 822 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulator]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your phone.
Nokia Lumia 822 Simulator: Recording a Video
[Interactive Simulator]
Learn how to record a video using your phone.
Nokia Lumia 822 Simulator: Sharing Photos
[Interactive Simulator]
A visual guide for sharing photos with another person or device using your phone.
Nokia Lumia 822 Simulator: Sharing Videos
[Interactive Simulator]
A visual guide to sharing a video with another person or device using your phone.
Nokia Lumia 822 Simulator: Taking a Picture
[Interactive Simulator]
Learn how to take a picture using your phone.
Nokia Lumia 822 Simulator: Turning On the Flash
[Interactive Simulator]
Learn how to turn on the flash for the camera of your phone.
Nokia Lumia 822 Simulator: Zooming In and Out
[Interactive Simulator]
Learn how to zoom in and out for video recording on your phone.
Nokia Lumia 822 Simulator: Zooming In and Out
[Interactive Simulator]
Learn how to zoom in and out for taking photos with your phone.
Send Video to Online Album - Nokia Lumia 822
[Device-Specific Instructions]
View Pictures - Nokia Lumia 822
[Device-Specific Instructions]
View Videos - Nokia Lumia 822
[Device-Specific Instructions]

Computer/PC Connectivity

Contacts

Access Contacts - Nokia Lumia 822
[Device-Specific Instructions]
Add a Contact - Nokia Lumia 822
[Device-Specific Instructions]
Add Contacts - People Hub - Nokia Lumia 822
[Device-Specific Instructions]
Caller-ID Image - Nokia Lumia 822
[Device-Specific Instructions]
Delete a Contact - Nokia Lumia 822
[Device-Specific Instructions]
Edit a Contact - Nokia Lumia 822
[Device-Specific Instructions]
Import Contacts - Windows Phone
[Device-Specific Instructions]
Link a Contact - Nokia Lumia 822
[Device-Specific Instructions]
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Nokia Lumia 822 Simulator: Adding a Contact
[Interactive Simulator]
Learn how to add a contact to your contact list on your Nokia Lumia 822.
Nokia Lumia 822 Simulator: Assiging a Picture to a Contact
[Interactive Simulator]
Discover how to assign a picture to an existing contact on your Nokia Lumia 822.
Nokia Lumia 822 Simulator: Creating a Group
[Interactive Simulator]
Learn how to create a group on your Nokia Lumia 822 smartphone.
Nokia Lumia 822 Simulator: Creating a Room
[Interactive Simulator]
Learn how to create a Room as a private sharing space for select contacts using your phone.
Nokia Lumia 822 Simulator: Importing Contacts
[Interactive Simulator]
A visual guide on how to import contacts to your Nokia Lumia 822.
Nokia Lumia 822 Simulator: Inviting Contacts to a Room
[Interactive Simulator]
Learn how to invite contacts to a Room using your phone.
Nokia Lumia 822 Simulator: Pinning a Contact to the Start Screen
[Interactive Simulator]
Discover how to pin a contact to the Start screen for quick access to it on your Nokia Lumia 822 smartphone.
Nokia Lumia 822 Simulator: Sharing a Contact's Information
[Interactive Simulator]
A visual guide for sharing the information of one of your contacts with someone else using your Nokia Lumia 822 smartphone.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Unlink a Contact - Nokia Lumia 822
[Device-Specific Instructions]

Data

Data Roaming - Nokia Lumia 822
[Device-Specific Instructions]
This helps when you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...
Enable/Disable Data - Nokia Lumia 822
[Device-Specific Instructions]
Minimize Data Usage - Windows Phone
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Nokia Lumia 822
[Device-Specific Instructions]

Device ID & Info

Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Signal Strength - Nokia Lumia 822
[Device-Specific Instructions]
View MAC Address - Nokia Lumia 822
[Device-Specific Instructions]
View Phone Information - Nokia Lumia 822
[Device-Specific Instructions]

Device Settings

Adjust Brightness - Nokia Lumia 822
[Device-Specific Instructions]
Adjust Screen Time Out - Nokia Lumia 822
[Device-Specific Instructions]
Airplane/Standalone Mode - Nokia Lumia 822
[Device-Specific Instructions]
Alerts - Nokia Lumia 822
[Device-Specific Instructions]
Display Theme Settings - Nokia Lumia 822
[Device-Specific Instructions]
DTMF - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Accessing Settings
[Interactive Simulator]
Learn how to access settings on your phone for actions such as changing alert sounds or turning off GPS services.
Nokia Lumia 822 Simulator: Adjusting the Screen Timeout
[Interactive Simulator]
A visual guide for saving battery life on your phone by adjusting the screen timeout.
Nokia Lumia 822 Simulator: Setting Screen Security
[Interactive Simulator]
A visual guide for setting screen security on your phone to help protect your private information.
Touch Screen Settings - Nokia Lumia 822
[Device-Specific Instructions]

Email/Gmail

Add a Microsoft® Account - Nokia Lumia 822
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete an Email Message - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Deleting Emails
[Interactive Simulator]
Learn how to delete an email using your phone.
Nokia Lumia 822 Simulator: Forwarding an Email
[Interactive Simulator]
Learn how to forward an email on your phone.
Nokia Lumia 822 Simulator: Including an Attachment with an Email
[Interactive Simulator]
Learn how to add an attachment, like a document or photo, to an email with your phone.
Nokia Lumia 822 Simulator: Linking Email Accounts
[Interactive Simulator]
Learn how to access multiple email accounts on your phone at once.
Nokia Lumia 822 Simulator: Replying to an Email
[Interactive Simulator]
A visual guide for replying to an email on your phone.
Nokia Lumia 822 Simulator: Sending an Email
[Interactive Simulator]
A step-by-step visual guide for sending an email using your phone.
Nokia Lumia 822 Simulator: Sending an Email to a Group
[Interactive Simulator]
Learn how to send an email to a group using your phone.
Nokia Lumia 822 Simulator: Setting Up Corporate Email
[Interactive Simulator]
Learn how to set up a business email account so you can access your work email on your phone.
Nokia Lumia 822 Simulator: Setting Up Personal Email
[Interactive Simulator]
Discover how to set up a personal email account so you can use your existing email account on your phone.
Remove a Personal (POP/IMAP) Account - Nokia Lumia 822
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Nokia Lumia 822
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to an Email Message - Nokia Lumia 822
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Email Messages - Nokia Lumia 822
[Device-Specific Instructions]

GPS & Location Based Services

Add Layers (HERE Maps) - Nokia Lumia 822
[Device-Specific Instructions]
E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
GPS Location - Nokia Lumia 822
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Sharing Your Location with a Room
[Interactive Simulator]
Learn how to share your location with a Room using your phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Manage Tiles - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Changing the Start Screen Color
[Interactive Simulator]
Learn how to customize the Start screen color scheme on your phone.
Nokia Lumia 822 Simulator: Creating a Folder
[Interactive Simulator]
Learn how to create a folder on the Start screen to organize apps on your phone.
Nokia Lumia 822 Simulator: Customizing the Lock Screen
[Interactive Simulator]
An interactive guide on how to customize the Lock screen of your phone by adding apps to it.
Nokia Lumia 822 Simulator: Moving a Tile
[Interactive Simulator]
An interactive guide on how to move a tile on the Start screen of your phone.
Nokia Lumia 822 Simulator: Pinning a Tile
[Interactive Simulator]
Discover how to pin a tile to the Start screen on your phone for the quickest access to it.
Nokia Lumia 822 Simulator: Resizing a Tile
[Interactive Simulator]
Learn how to resize a tile on the Start screen of your phone.
Nokia Lumia 822 Simulator: Unpinning a Tile
[Interactive Simulator]
Learn how to unpin a tile from the Start screen of your phone.
Signal Strength - Nokia Lumia 822
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - Nokia Lumia 822
[Device-Specific Instructions]
Browser Cookies On/Off - Nokia Lumia 822
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Nokia Lumia 822, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Nokia Lumia 822
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Nokia Lumia 822, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Delete a Browser Bookmark - Nokia Lumia 822
[Device-Specific Instructions]
Edit a Browser Bookmark - Nokia Lumia 822
[Device-Specific Instructions]
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch a Browser Bookmark - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Bookmarking a Website
[Interactive Simulator]
Learn how to bookmark a website on your phone so it's easy to find later.
Nokia Lumia 822 Simulator: Closing a Web Browser Window
[Interactive Simulator]
A visual walkthrough of closing windows in the web browser of your phone.
Nokia Lumia 822 Simulator: Opening a New Browser Window
[Interactive Simulator]
A visual walkthrough of opening new windows in the web browser of your phone.
Nokia Lumia 822 Simulator: Switching Between Browser Windows
[Interactive Simulator]
Learn how to switch between windows in the web browser of your phone.
View Browser History - Windows Phone
[Device-Specific Instructions]
Web Browser - Nokia Lumia 822
[Device-Specific Instructions]
Websites - Nokia Lumia 822
[Device-Specific Instructions]

Language

Language Selection - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Changing the Language
[Interactive Simulator]
An interactive guide for changing the language settings on your phone.

Lock, Unlock, Password & Security

Change Device Password - Nokia Lumia 822
[Device-Specific Instructions]
Create a Device Password - Nokia Lumia 822
[Device-Specific Instructions]
Lumia 822 Kids Corner
[Video]
Watch this video to learn how Kids Corner gives your kids their own screen with apps chosen by you. Now, your kids can be entertained with your Nokia Lumia 822 without getting to your personal content.
Length: 1:59
Modify the SIM PIN - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Locking and Unlocking the Screen
[Interactive Simulator]
Learn how to use the screen lock on your phone.
Password Options - Nokia Lumia 822
[Device-Specific Instructions]
Unlock the Device - Nokia Lumia 822
[Device-Specific Instructions]

Memory/Storage

Check Memory - Nokia Lumia 822
[Device-Specific Instructions]
Clear Temporary Internet Files - Nokia Lumia 822
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Nokia Lumia 822, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Memory Card Formatting
[Device-Specific Instructions]
Memory Card Formatting - Nokia Lumia 822
[Device-Specific Instructions]
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

Mobile HotSpot On/Off - Nokia Lumia 822
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your Mobile Hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot Settings - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulator]
An interactive guide for activating and deactivating Mobile Hotspot on your phone.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Nokia Lumia 822
[Device-Specific Instructions]
Transfer Music Files from the Device - Nokia Lumia 822
[Device-Specific Instructions]
To transfer or move music files/songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - Nokia Lumia 822
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Navigating & Multitasking

Nokia Lumia 822 Simulator: Navigating the Phone's Screens
[Interactive Simulator]
Learn how to navigate the screens on your phone.

Near Field Communication (NFC)

Nokia Lumia 822 Simulator: Using Near Field Communication
[Interactive Simulator]
A visual guide for using near field communication on your phone.
Transfer Data via Tap+Send - Nokia Lumia 822
[Device-Specific Instructions]

Operating System & Software

Check for System Updates - Nokia Lumia 822
[Device-Specific Instructions]
Install System Updates - Nokia Lumia 822
[Device-Specific Instructions]
View Software Version - Nokia Lumia 822
[Device-Specific Instructions]

Operating System and Software

Software Update: Nokia Lumia 822 with Windows Phone
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Nokia Lumia 822 with Windows Phone.

SIM Card

4G SIM Card FAQs
[FAQs]
Learn about 4G SIM cards that's necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
Insert the SIM Card - Nokia Lumia 822
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locating the 4G SIM PIN/PUK - VEC Website
[Device-Specific Instructions]
Modify the SIM PIN - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Inserting a Micro SIM Card
[Interactive Simulator]
Discover how to insert a micro SIM card into your phone.
Nokia Lumia 822 Simulator: Inserting a microSD Card
[Interactive Simulator]
Discover how to insert a microSD card into your phone to add more memory for things like photos, videos, music and documents.
Nokia Lumia 822 Simulator: Removing a Micro SIM Card
[Interactive Simulator]
Learn how to remove a micro SIM card from your phone.
Nokia Lumia 822 Simulator: Removing a microSD Card
[Interactive Simulator]
Learn how to remove a microSD card from your phone to easily transfer content saved on your microSD card to another device.
Remove the SIM Card - Nokia Lumia 822
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Unblock SIM PIN - Nokia Lumia 822
[Device-Specific Instructions]
View the SIM Card Number - Nokia Lumia 822
[Device-Specific Instructions]

Social Networking

Nokia Lumia 822 Simulator: Adding a Facebook® Account
[Interactive Simulator]
Discover how to add your Facebook account on your phone.
Nokia Lumia 822 Simulator: Adding a Twitter® Account
[Interactive Simulator]
Discover how to access your Twitter account on your phone.
Nokia Lumia 822 Simulator: Logging Out of Facebook®
[Interactive Simulator]
Learn how to log out of Facebook on your phone.
Nokia Lumia 822 Simulator: Posting Facebook® Status Updates
[Interactive Simulator]
A visual walkthrough on how to update your Facebook status using your phone.
Nokia Lumia 822 Simulator: Tweeting
[Interactive Simulator]
Learn how to tweet on your phone.

Sounds, Volume & Audio

Alerts - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Changing Ringtones and Sounds
[Interactive Simulator]
Discover how to change the ringtones and sounds for other alerts on your phone.
Set a Ringtone - Nokia Lumia 822
[Device-Specific Instructions]
Sound Enhancer - Nokia Lumia 822
[Device-Specific Instructions]
Speakerphone - Nokia Lumia 822
[Device-Specific Instructions]
Vibrate Mode - Nokia Lumia 822
[Device-Specific Instructions]
Volume Controls - Nokia Lumia 822
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Attaching a Video to a Text Message
[Interactive Simulator]
Learn how to include a video with a text message on your phone.
Nokia Lumia 822 Simulator: Forwarding a Text Message
[Interactive Simulator]
Discover how to forward a text message on your phone.
Nokia Lumia 822 Simulator: Replying to a Text Message
[Interactive Simulator]
Learn how to reply to a text on your phone.
Nokia Lumia 822 Simulator: Sending a Text Message
[Interactive Simulator]
Discover how to send a text message on your phone.
Nokia Lumia 822 Simulator: Sending a Text Message by Voice
[Interactive Simulator]
Learn how to send a text message using your voice with your phone.
Nokia Lumia 822 Simulator: Sending a Text Message to a Group
[Interactive Simulator]
Discover how to send a text to a group on your phone.
Picture / Video Messaging email address
[Device-Specific Instructions]
Send Video Message - Nokia Lumia 822
[Device-Specific Instructions]
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
View Text Messages - Nokia Lumia 822
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Capture a Screenshot - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Finding More Help
[Interactive Simulator]
An interactive guide for finding more help on your phone.
Nokia Lumia 822 Simulator: Making Lists for a Room
[Interactive Simulator]
Learn how to make a list for a Room using your phone, like a grocery or party planning list.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.

Transfer Content to/from Device

Transfer Data via Tap+Send - Nokia Lumia 822
[Device-Specific Instructions]
Transfer Music Files from the Device - Nokia Lumia 822
[Device-Specific Instructions]
To transfer or move music files/songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - Nokia Lumia 822
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device -Nokia Lumia 822
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your HTC Windows Phone 8X and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Visual & Hearing Accessibility

TTY Settings - Nokia Lumia 822
[Device-Specific Instructions]

Wallpapers/Theme

Display Theme Settings - Nokia Lumia 822
[Device-Specific Instructions]
Wallpaper - Picture - Nokia Lumia 822
[Device-Specific Instructions]

Wi-Fi & Network

Add a Wi-Fi Network - Nokia Lumia 822
[Device-Specific Instructions]
Network Mode Settings - Nokia Lumia 822
[Device-Specific Instructions]
Nokia Lumia 822 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulator]
Learn how to use your phone to connect to a Wi-Fi network so you can access the Internet without using data.
Remove Wi-Fi Connection - Nokia Lumia 822
[Device-Specific Instructions]
Remove Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verifying SSID (Network Name) - Windows® XP
[Device-Specific Instructions]
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Nokia Lumia 822
[Device-Specific Instructions]

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store
'