Mobile Web

Use your basic phone to browse websites, personalize content, receive alerts and view personal organization tools with Mobile Web.
Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 5
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 4s
DROID RAZR M by MOTOROLA
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Samsung Galaxy S® III
DROID MAXX by MOTOROLA
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Droid Turbo in Ballistic Nylon
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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
DROID MINI by MOTOROLA
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Verizon Ellipsis™ 7
HTC One® (M8)
Pantech 4G LTE Global USB Modem UML290
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DROID RAZR MAXX by MOTOROLA
Samsung Gusto® 3
Samsung Network Extender
LG G Pad 8.3 LTE
Nokia Lumia 928
Nokia Lumia Icon
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DROID ULTRA by MOTOROLA
Verizon Wireless Home Phone
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LG Exalt™
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Brigadier™ by Kyocera
Casio G'zOne Commando® 4G LTE
Casio G'zOne Commando®
Samsung Brightside™
Jetpack® MiFi® 6620L
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
DROID DNA by HTC
BlackBerry® Bold™ 9930 smartphone
Lucid™ by LG
DROID 4 by MOTOROLA
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity® III
DROID RAZR HD by MOTOROLA
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Lucid™3 by LG
Apple® iPad® Air™
BlackBerry® Z10 smartphone
Windows Phone 8X by HTC
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LG Optimus Exceed™ Prepaid
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DROID INCREDIBLE 4G LTE by HTC
Verizon 4G LTE USB Modem UML295
Verizon 4G LTE USB Modem 551L
iPad® Air 2
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LG Cosmos™ 2
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Enact™ by LG
Samsung Intensity® II
DROID BIONIC by MOTOROLA
Galaxy Nexus by Samsung
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LG Optimus Zone™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DROID INCREDIBLE 2 by HTC
LG Octane™
HTC One® (M8) for Windows®
Sony Xperia® Z3v
Lucid™2 by LG
HTC Rezound™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless USB760 Modem
HTC One® remix
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Pantech Hotshot™
LG Cosmos™
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Ellipsis™ 8
LG Revere® 2
BlackBerry® Z30 smartphone
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Hydro ELITE by KYOCERA
LG 4G LTE USB Modem VL600
LG Revere®
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Samsung Galaxy™ Stratosphere™ II
LG enV®2
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Spectrum™ 2 by LG
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Sony Xperia® Z2
HTC Rhyme™
Samsung Haven™
Moto X™ - Designed by You
Pantech Marauder™
DROID X2 by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID CHARGE by SAMSUNG
Casio G'zOne Ravine®
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LG Accolade™
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Pantech Breakout™
Apple® iPad® mini
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DROID 3 by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
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BlackBerry® Bold 9650 smartphone
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Verizon 4G LTE Broadband Router
Intuition™ by LG
LG Optimus Zone™
HTC One® max
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Verizon Wireless USB720 Modem
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Google Nexus 7
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Spectrum™ by LG
Jest™
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Luge™ by Motorola Prepaid
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Nokia Lumia 2520
LG VX5500
BlackBerry® Curve™ 9330 smartphone
HTC Desire® 612
Verizon SureResponse®
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
Verizon Wireless AirCard® 595U USB Modem
LG enV® TOUCH
Samsung Galaxy Legend™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® 4 (10.1)
Samsung SCH-u340
Samsung ATIV Odyssey™
DROID by MOTOROLA
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Samsung Alias™ 2
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Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
LG Chocolate® Touch
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless PC5750 PC Card
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
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DROID PRO by MOTOROLA
LG Ally™
iPad® mini 3
LG Enlighten®
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LG Voyager™
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LG VX5400
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Gear S™
Casio G'zOne Brigade®
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LG VX5200
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LG Chocolate® 3
LG VX5300
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LG VX8700
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Casio EXILIM
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HP® Pavilion dm1-3010nr Notebook
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Gateway® LT2016u Netbook
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LG Chocolate®
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LG VX9400
HP® Mini 311-1037NR Netbook
BlackBerry® 8830 World Edition smartphone
LG VX3100
LG Fathom®
LG VX3200
LG VX6000
Compaq® Mini CQ10-688nr Netbook
LG VX8600
HP® Mini 110-1046NR Netbook
LG Glance™
LG Versa™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX3450
LG VX4500
Kyocera KX414
Kyocera KX444
LG VX4650
LG V
Kyocera K323
Kyocera SE47
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
LG Decoy®
Motorola Entice™
Motorola V276
Motorola V325
Verizon Wireless PN-300
Samsung SCH-a630
LTE Internet (Installed)
LG Chocolate®
Verizon Wireless CDM 7075
Pantech Caper™ Prepaid
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
Verizon Wireless USB760 Modem
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola E815
Kyocera KPC650
Motorola MOTO Q™ music 9m
Kyocera KX1v
Nokia 6256i
Motorola T720
LG VX10
Sharp KIN™ ONE
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
Ellipsis™ Jetpack® MHS800L
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Samsung SCH-a850
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
GizmoPal™
Samsung SCH-u620
Motorola Adventure™ V750
DuraXV
Pantech PN-820
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Motorola Q™
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Galaxy Note® Edge
Nokia 2605 Mirage
Motorola W385
Motorola W315
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola Rival™
Motorola V325i
LG Optimus Exceed™ 2
Samsung Alias™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Samsung SCH-a670
Samsung Galaxy Tab® (10.1)
Samsung SCH-a650
Samsung Omnia® II
LG VX4600
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Jest™ 2
BlackBerry® 7750
Kyocera 7135 Smartphone
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Saga™
Motorola C333
Samsung Reality™
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Kyocera K404
Motorola V710
Nokia 7705 Twist™
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
DROID XYBOARD 10.1 by MOTOROLA
Nokia 2128i
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
Samsung Galaxy Camera®
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Motorola V60s
Sharp KIN™ TWOm
Sharp KIN™ ONEm
Nokia 2285
Lumia 2520 Prepaid
Motorola V120e
Sierra Wireless AirCard® 555D
HTC Merge®
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Motorola XOOM™ 4G LTE
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Samsung Galaxy Note® 10.1 2014 Edition
HTC® Ozone™ with TALKS™ for Verizon Wireless
DROID Eris by HTC
Samsung SCH-a870
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung SCH-i730
Samsung Rogue™
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
Samsung SCH-u550
BlackBerry® 7250
Verizon Wireless USB1000 Global USB Modem
LG VX4700
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
Pantech PN-210
Motorola RAZR V3c
Samsung Gem™
Verizon Wireless V740 ExpressCard
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Apple® iPad®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech PN-215
Motorola V65p

Mobile Web FAQs

[FAQs]

Features
  1. Can I use my desktop to access Mobile Web?
    Yes, you can access Mobile Web from your desktop at vzw.msn.com.


  2. How do I log in to Mobile Web for the 1st time?
    From your desktop, go to http://vzw.msn.com and click "Join Now!" You will be sent to a web page at which you must obtain a .NET Passport account. When obtaining a Passport account, you will also receive your Hotmail email address. Registration can also be done from your PDA, however, not from your phone at this time.


  3. Do I need to login to use Mobile Web?
    Yes, if you wish to customize your experience and/or sign up for alerts. To customize from the desktop, you will be required to log into Passport. From the phone, you will only need to login to access personalized information (ex: bookmarks, alerts and emails).


  4. Can I save Bookmarks with Mobile Web?
    Yes, you can bookmark your favorite wireless websites, accessible from your phone or desktop. Folders can be created for more organized storage.


  5. How do I check my Mobile Web minutes of use?
    Under "Customer Support" go to "My Bill" and follow the prompts. (Not available in all markets.)


General Information
  1. How am I billed for Mobile Web?
    There is a monthly access fee of $5.00 if you are subscribed to a non-nationwide calling plan. On nationwide plans there is no monthly access fee. On non-nationwide plans Mobile Web deducts minutes from your voice rate-plan minutes (overage rates may apply) during use. On nationwide plans data transport charges of $1.99/MB are billed. Have the monthly subscription fee waived and applicable data/airtime charges when subscribing to the V Cast VPak.


  2. How can I view/update my Mobile Web personal settings?
    To access your personalized Mobile Web information on your wireless device, you must log in with your Passport username by selecting "Email/Messaging" or "Search/Bookmarks." From the desktop, you may want to update the wireless device model that you selected during the signup process.


  3. If I change my phone number, can I access Mobile Web?
    Yes, just update the phone number located on your desktop at vzw.msn.com (from the Registered home page, click "My Device," then click the "Edit" link under "My Device") so you can still receive your alerts.


  4. If I am roaming throughout the country, can I still use Mobile Web and receive alerts?
    Yes, as long as you are in a Verizon Wireless digital area, you will be able to use Mobile Web and receive alerts while roaming.


  5. How do I troubleshoot Mobile Web error messages?
    You can use soft key to view "Details" and report to Customer Service (*611) toll free (select the "Internet Solutions" option).


  6. Am I always connected to the Internet with Mobile Web?
    You are connected upon making a selection. After 30 seconds of inactivity, your wireless device "times out" (meaning you will no longer receive information and will no longer be billed for airtime). At that time, you can read the saved (cached) content without being billed for airtime minutes. You can reconnect to the Internet by making another selection (you can tell when the browser is re-initiating because you will see "sending/receiving" displayed on your phone).


  7. Can I receive a call while in a Mobile Web browser session?
    If you are in the process of sending/receiving data, inbound calls will go to voice mail. If you have timed out of your session, then you can receive your call.


My Alerts
  1. What are Mobile Web Alerts and is there a charge?
    An Alert is an event notification you requested from the "Alerts" link from your personal page located on the desktop. Your Mobile Web access fee may include a bundle of Alerts, and for each alert over the bundled amount available to you (according to your price plan) there is a fee for overage at $0.15 per inbound message. You may also receive alerts from other providers that you requested, billed at the same rate of $0.15 per alert.


  2. When roaming, can I receive Mobile Web Alerts?
    Yes, in most cities with Verizon Wireless digital service.


  3. How do I know if I've received a Mobile Web Alert?
    A messaging icon displays when you receive an Alert. Go into your wireless device's message "inbox" to retrieve the Alert.


  4. How many Mobile Web Alerts can I receive?
    You are not limited on the number you can receive, however your wireless device can only store a certain number of alerts. See your wireless device's user guide.


  5. What kind of Alerts can I receive from Mobile Web?
    MSN® Hotmail, MSN Messenger, Calendar, Money, News/Headlines, Lottery, Sports, Weather, Horoscope, Music and Carpoint Traffic.


  6. Can I personalize/modify Mobile Web Alerts?
    Yes, see "Tutorials" under the Mobile Web "Help" menu.


  7. If my wireless device is off will I still receive Alerts through Mobile Web?
    Yes, an unread Alert will be saved for 5 days. The alerts will appear once you turn your wireless device back on.


My Email
  1. Is there a character limit in Email over the web?
    No.


  2. Can I open/forward attachments with Mobile Web?
    Attachments can only be opened from the desktop, but you can forward them from your wireless device.


  3. Can I create folders in Mobile Web to save Email?
    Yes, from the desktop, go to "Hotmail." Go to the "Inbox" tab, and select the drop down menu, "Put in Folder..."


  4. Can I save email addresses with Mobile Web?
    Yes, they can be stored in "Address Book" under "Hotmail."


My Organizer
  1. What are Personal Information Tools in Mobile Web?
    Personal Information Tools (PIM) tools are your calendar, address book and to-do list. Access to your MSN® calendar is available under the "Email/Messaging" link. Address Book is available within "Hotmail" (also found within "Email/Messaging").


  2. How many entries can I have in Address Book in Hotmail?
    You can have unlimited names, addresses and phone numbers.


  3. Are my contacts stored on my wireless device or within Mobile Web?
    Your contacts are stored within Mobile Web, which is not to be confused with your wireless device's internal memory for stored numbers.


  4. How can I access Personal Organization Tools within Mobile Web?
    From the desktop, go to "Hotmail" or the "My MSN"® link located at the bottom of the desktop page. Your wireless device has access to the MSN calendar under "Email/Messaging" and the address book is located in "Hotmail." The PDA has access to the address book under Hotmail (which is not to be confused with the address book that resides on the device itself).


  5. Can I receive Calendar Alerts through Mobile Web?
    Yes, you must set them up from the desktop in the "Alerts" tab.


  6. Can I sync Mobile Web with Outlook?
    From the desktop portal, go to "MSN® Calendar." Under the "What's New on MSN Calendar," look for a link to import your calendar from Microsoft Outlook, etc.


  7. Can I call contacts directly from the contacts list in Mobile Web?
    Yes, by pressing the "call" soft key within a specific address book entry.


Shopping
  1. Can I shop using my phone through Mobile Web?
    Yes, at sites listed under "Shopping" located on the home page.


  2. Is Mobile Web shopping secure?
    Yes, as long as a key or padlock icon is displayed.


  3. What can I purchase with my handset through Mobile Web?
    Items such as DVDs, music and books, by checking the "Shopping" (found on the home page) category from the browser.


  4. Can I compare prices while shopping on Mobile Web?
    Yes, at sites listed under the "Shopping" menu (found on the home page).


  5. Is there a shopping cart in Mobile Web?
    Not at this time.


  6. Will I receive purchase confirmation via email when shopping through Mobile Web?
    Email confirmation depends on the individual site.


  7. Can I track my order when shopping through Mobile Web?
    Check with the individual site.


TXT Messaging
  1. What MSN services are now available with TXT Messaging?
    Hotmail: Check your Inbox, compose / reply / forward / delete messages, receive and control Hotmail Alert Notifications.

    Messenger: See which contacts are online, send and receive instant messages.

    Previously MSN Hotmail and MSN Messenger were only available to Mobile Web users.


  2. What are the requirements to use the MSN services over TXT Messaging?
    Verizon Wireless subscribers must be enabled with TXT Messaging service, have a 2-way TXT Messaging capable wireless phone and be registered at Verizon Wireless with MSN's website.


  3. Will my wireless phone require special software to use the MSN services over TXT Messaging?
    No. The MSN services utilize existing 2-way TX Messaging functionality. No special software or upgrade is required.


  4. Do I have to be a Mobile Web user to register at http://vzw.msn.com?

    No. However, Mobile Web subscribers are required to be enabled with TXT Messaging service and have access to a PC with an internet connection.



  5. How will I be charged for using the MSN services over TXT Messaging?
    There is no extra fee to use any of the MSN services over TXT Messaging. Also, you will not incur any airtime fees. However, you will be billed per message according to your price plan while using these services (i.e., number of messages you send and receive, confirmation messages received and/or error messages received).


  6. Can I use the MSN services over TXT Messaging if I have prepaid phone service from Verizon Wireless?
    Yes. However, the subscriber must be enabled with TXT Messaging service, have a 2-way TXT Messaging-capable phone and be registered at Verizon Wireless with MSN's website.


  7. Can I get calls while using any of the MSN services over TXT Messaging?
    Yes. Because TXT Messaging uses a different technology than voice phone calls, you can receive calls while simultaneously sending/receiving text messages.


  8. Can I receive other messages while using any of the MSN services over TXT Messaging?
    Yes. You can tell the difference between MSN service messages and other text messages by looking at the incoming message number. All MSN service messages will begin with 676.


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